Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 03/14/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: Islington, City of Westminster, Hackney, London, Croydon, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford, Stanmore and Wembley.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomIslington Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlyoshaBarnes Alyosha Barnes (@AlyoshaBarnes) reported

    Plusnet Mobile, as bad as BT

  • theKnotter Roger Henry 🇪🇺🪢 (@theKnotter) reported

    @Plusnet Do you offer help with Plusnet home phone as well as broadband?

  • LexiLibrary Alex (@LexiLibrary) reported

    @OpenreachHelp Hello, Sky, Plusnet, TalkTalk and BT all having problems (namely all have no broadband) in KT5/KT6. That would seem to be everyone on Openreach lines. Is there a known problem please as my provider had no info?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Antoinette_JH Antoinette Daniel (@Antoinette_JH) reported

    @Plusnet Is anyone else experiencing connection problems this evening?

  • ColinPettit Colin Pettit (@ColinPettit) reported

    @plusnet Why am I getting problems with accessing certain websites as they think I am located overseas rather than in the UK

  • Rapsta65 Kim Rapper 💙 (@Rapsta65) reported

    @Joemar14 @Plusnet Same here. No service at all today, since late morning. Gone through all troubleshooting tips - nothing doing. Plusnet BOT (😡) says problem clear 23 Oct?!???

  • missedmycue Peter Lyall (@missedmycue) reported

    @Plusnet Hi.I upgraded my broadband last month to the 58-63Mb download speed but I am still only running at 16 to 17 Mb but getting charged more. So in essence I am paying more for a worse service. Can you improve this please?

  • Swiftlylearning Mike (@Swiftlylearning) reported

    Great start to changing broadband contract. @TalkTalk cut us off without telling us, despite us still having a few days left on the contract. Also @Plusnet only just dispatched the router today and their “award winning” customer service don’t start work until 8am. Brilliant.

  • KayleighRT91 Kayleigh (@KayleighRT91) reported

    @Plusnet I haven't heard anything since joining your service on the 28th of September. Cant get through on the phone either. Please help I've been without internet for several weeks.