Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 03/04/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Harringay, Paddington, Southwark, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, Croydon and Wembley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

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Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hurstcomLtd Karen Latham (@hurstcomLtd) reported

    @AlexLewSec @Plusnet Same situation for me in Kent. Appalling customer service, isn’t it?

  • spwiggins66 Stephen Wiggins (@spwiggins66) reported

    @Plusnet Down in Norfolk, how do we get current service status and updates with predicted fix time

  • josh_the_tech Josh (@josh_the_tech) reported

    @bigcox Awful customer service. People in an offshore call centre who just follow scripts. It’s all Openreach infrastructure so I’d go with someone like Plusnet, same speeds but you get much better customer service if you need it.

  • chivey Chivey for PM 💙 (@chivey) reported

    @redskarr @Plusnet Rubbish service isn’t it!!

  • aeroflixfilms Lance Williamson (@aeroflixfilms) reported

    @Plusnet Broadband in Harrow down. "Award winning" customer service not taking calls til 13:00. I can't do any work. Arrrrgh 🤬

  • sunandosengupta sunando sengupta (@sunandosengupta) reported

    @Plusnet trying to connect to helpline for broadband not working. Cannot reach helpline too :(. Any help really appreciated.

  • altrinchamhq Altrincham HQ : Celebrating 13 years in business (@altrinchamhq) reported

    @Plusnet is down in #altrincham wa14 - it seems down across the country

  • RazoRmedia Bruce (@RazoRmedia) reported

    @AndrewGalvin14 @Plusnet Same in Manchester. Service is down across@the country it seems

  • sour_violets ✧ kate ✧ (@sour_violets) reported

    .@Plusnet are ****

  • carolineinkpen Caroline (@carolineinkpen) reported

    Oh great! Internet has gone down. Not good when paying silly prices for @Plusnet Business, clinic full of patients and unable to see their medical notes or take payments! Thanks Plusnet for the continued appalling service. Glad I only have a couple of months contract left.