Plusnet Outage Report in Paddington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Paddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Paddington, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 1 day ago |
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Total Blackout | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
Community Discussion
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Plusnet Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Jonathan Behar (@JonathanBehar) reported from Barnet, England@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Indar Picton-Howell (@NadirIndar) reported from Lambeth, EnglandWent with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Barbara Broccoli (@Errorfied) reported from Poplar, England@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Laura Attridge (@laura_attridge) reported from Bromley, England@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Eileen Rumble (@turtlesnursery) reported from Hackney, England@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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John Sandy (@JohnLSandy) reported from Stratford, EnglandOh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Anya Gair (@anyaebgair) reported from London, EnglandNice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Gaurav Patel (@gauravity) reported from Richmond, England@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Kevin (@londonkro) reported from Croydon, EnglandNever thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Tim Easton (@timeastonco) reported from Bromley, England@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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graham eveleigh (@bigGeveleigh) reported from Bromley, EnglandBrilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Alex White (@AlexWhiteGB) reported from Hillingdon, England@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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World of Words (WOW) (@worldofwordswow) reported@Plusnet I'm fed up of being ignored on Email, Facebook & Twitter. I'm fed up of Plus Net taking advantage. I'm fed up of poor service. I'm most annoyed that you have ignored me & overcharged me 2 months running at a time when I am recovering from cancer surgery. Please act now.
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@RockPaperWater (@hjames2018) reported@Plusnet why has my fixed rate contract accelerated in price? I make 1 phone call a day tops and don't stream film or tv, nor game. Yet my monthly bill is going upwards every month, now way over double the renewed contract price. You didn't reply to my message on your help site.
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Brighteyes (@Holdstk) reportedFor @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.
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sarah brown;☆ (@sarah_brown95) reported@Plusnet @plusnethelp we have had ZERO INTERNET and NO ONE answers the phone to discuss this. This is severely impacting our jobs working through this pandemic. PLUSNET PLEASE HELP ALREADY. Last time I got through I was fobbed off and our bill was increased for no reason!!!
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Daniel Craft (@DanielCraft94) reported@EchoesEm @bt_uk @Plusnet Wish i could say them same, i placed an order 120+ days ago with BT and all they have managed to do is leave me with no service from a takeover to themselfs, useless
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Vi (@VincePansegrouw) reportedshocking @Plusnet @plusnethelp have had their online chat services OFF for as long as I have been keeping track, at least the last week. their twitter help is slow and uninformative. have ignored my DMs for 3 days we are kept in the dark about our broadband outage for 6 days. bad
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stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported@VodafoneUK Not waiting for anything, after a month of lies i told you .ot to stuff your contract where the sun don't shine asked Plusnet and they got the job done on the dates they said within 2 weeks, i wish to gods i had never heard of @VodafoneUK the stress and anxiety you caused me
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Andrew Douglas (@AndrewD1553) reported@MarcAllera Through your Plusnet brand - you are responsible for my 94 year granddad who lives alone being cut off since October. Numerous engineer no shows, promised callbacks not materialising. He has still paid every bill on time. ‘Sync issue’ you are apparently unable to resolve.
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cypkeo1 (@cypkeo1) reported@Plusnet is there anyone who can actually help please? We should have been activated with fibre broadband yesterday our phone line and broadband still not activated. Called up this morning they tell me this wont be sorted till 2nd Feb. I thought plusnet Were award winning
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Ed Selley (@ejselley) reportedI wonder if there’s a correlation between being a @plusnet subscriber and a turntable user? It does at least give me something to listen to when my router starts the day by nixing its own 5GHz network and only allowing my phone to connect to it.