Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 03/16/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Islington, Hackney, Croydon, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford, Stanmore and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet
United KingdomIslington Internet
United KingdomIslington Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ReetNortherner4 Alastair 🏳️‍🌈 (@ReetNortherner4) reported

    @hookandpinweb I've never really had issues with Plusnet, and remember they use BT infrastructure.

  • AndyJGuttridge1 AndyJGuttridge 🍻🍕🎮🌄 (@AndyJGuttridge1) reported

    @ThingsByNik I've used plusnet for 5 plus years in three different places and never lost Internet connection once like I used to with talk talk. Also able to get bt sport cheaper and not on a contract so just sign up for football season.

  • Grumpyduck Chris (@Grumpyduck) reported

    @BlondieRodge I changed my broadband supplier to Plusnet in order to get a much cheaper access to BTSport. Owned by BT, Plusnet were £20 cheaper per month than BT themselves.! Only trouble is my 18 months is up on April .

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @Plusnet hey why's the internet consistently bad? were meant to be getting 60 down and i'm struggling to get 1??????????

  • thomtheknight Thom Knight (@thomtheknight) reported

    @LiosaMGC @Plusnet I have PlusNet and have found their website support very good, would recommend contacting them through that.

  • SPGPrescot Ste G (@SPGPrescot) reported

    @ThingsByNik Plusnet only use the same cables as BT, Sky etc as opposed to Virgin who have their own network. In my experience you’ll get a better value all in package with Sky.

  • Jck_Rchrds Jack Richards 🐸 (@Jck_Rchrds) reported

    Hi @Plusnet, I ordered and paid for a hub two router on the 16th January. It still hasn’t been delivered, can you please help?

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-

  • Plusnet Plusnet (@Plusnet) reported

    @chipnamstone Hi there, I'm really sorry about the continued loss of signal, engineers are still working on a known issue in your area and we're hoping to have that resolved by tomorrow. Apologies again for the disruption that must be causing you. - Adam - Plusnet Sheffield