Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 12/28/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, Hackney, London, Hammersmith, Barnet, Harringay, Watford, Hampton, Walton-on-Thames, Northolt, Southwark, Wandsworth, City of Westminster, Newham and Paddington.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gjb121 geoff bowtell (@gjb121) reported

    @Plusnet Whenever I see plusnet I can’t help linking them with the terminator

  • JGM_Gregory John Gregory (@JGM_Gregory) reported

    @plusnet Hi, contacting you with 2 issues I need resolving if that is OK? John

  • HowWeSurvive76 HowWeSurvive76 (@HowWeSurvive76) reported

    @Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?

  • vy_psy Dr. Vy (@vy_psy) reported

    @Plusnet 20min on the phone listening to **** music

  • jo_simcock jo simcock (@jo_simcock) reported

    @Plusnet can you please answer emails. Dad in law has hundreds of calls made from his phone that he hadn't made, 01782 659257, sounds like someone pressing buttons when you call it. He's not dialing out, alzheimers dementia , twice we've logged it, please help

  • empKellark1 Kellark (@empKellark1) reported

    @Plusnet I've been trying to get in contact since yesterday morning about my direct debit issue. And I've still received no response.

  • Campaign_me Karolina Throssell (karolina@iden.global) (@Campaign_me) reported

    Avoid @Plusnet if you want internet. We've been having probs since start and now zero internet for two days but compensation only kicks in after 3 days no internet. If I want to cancel the useless contract, it will cost me £180! What a joke! #technology

  • rillion9 Tim (@rillion9) reported

    @Plusnet WHY HAVE I GOT NO MOBILE INTERNET? YOU'VE JUST TAKEN A MONTHLY PAY, I HAVE NOT GONE OVER MY DATA ALLOWANCE NOW OR LAST MONTH, SO WHAT'S THE PROBLEM????

  • Plusnet Plusnet (@Plusnet) reported

    @kerryhappygirl Sorry Kerry!My second reply to your tweet sent as a private message. It should be "inconvenience caused. I can see that your connection was down on Tuesday but now looks to be back up and running. Please let me know if you're still having any problems" Regards Emily Plusnet Leeds

  • Tetu0912 Sue Morse (@Tetu0912) reported

    @Plusnet Brilliant customer service on the phone just now, very straight forward #thatlldo