Plusnet Outage Report in Paddington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Croydon, City of Westminster, Hounslow, Orpington, City of London, Newham and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
-
Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Bainbridge
(@Baino_63) reported
@Plusnet Shocking customer experience. My elderly in-laws have now been without phone or internet for a week as you’ve apparently messed up/duplicated their number. Still no idea when service will be restored. Anyone considering plusnet as a provider - JUST DON’T.
-
John M
(@JMbangor) reported
@MarcAllera Definitely a lot to do. @Plusnet help on Twitter refusing to assist me in identifying why my address is not showing for the FTTC product when I am looking to switch from BT FTTC to Plusnet.
-
Peggy Breckin 🇸🇾 🇵🇸
(@bickypeg) reported
@EE really fed up with phone/internet service provided by Plusnet in our new house and also our previous one. Someone local recommended you but I gather you're also part of BT. Would you be any better?
-
John Alexander
(@JohnAle24870544) reported
Is plusnet cheating their customer through not actually having a true test capability at tjhe service desk and therefore the figure, which is constant whenever I contact, of 76.9 is fiction. By the way my broadband is currently off but your test say that it is fine. Cheating?
-
TheWatcher
(@Divideandattack) reported
@guardian Phone them, it might be a question of a payment mix up I have PLUSNET with no problems after switching from another provider
-
Simon Bates
(@SimonBa67056184) reported
@Plusnet Any issues ? No internet here in CF31
-
Tops 'n' Tails
(@WhiteWolfTradin) reported
@Plusnet I am without service for at least the next 5 working days due to errors made by Plusnet and BT. I am disabled and rely on my WiFi to work voice activated gadgets in the house like lighting. Can't understand why it takes so long to sort the mess out.
-
Plusnet
(@Plusnet) reported
@IanLPhotography Hi there Ian, sorry to hear about this. I can't see any issues on a line test, are you only experiencing this issue on wireless devices, or those that are connected with an ethernet cable also? - Jess, Plusnet Leeds 🌻
-
Plusnet
(@Plusnet) reported
@Xallkz I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
-
Peggy Breckin 🇸🇾 🇵🇸
(@bickypeg) reported
@Plusnet I did wonder. And EE have got terrible customer service reviews. I must say you've always been prompt answering queries. What's the answer then? 😢