Plusnet Outage Report in Paddington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Croydon, Paddington, City of Westminster, Hounslow, Orpington, City of London, Newham and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Muswell Hill |
Internet | |
| Edgware |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bratley
(@MichaelBratley) reported
from
Lincoln District, England
@Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?
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Plusnet
(@Plusnet) reported
@AmberValleyInfo Thank you, I'm very sorry for the delay in getting back to you. Our suppliers are advising that the fault was fixed today. Are your services now working or are you still having any problems? Regards, Emily Plusnet Leeds
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Paul Beebe
(@paulbeebe) reported
@jesseb4me @virginmedia @TalkTalk Talk Talks service is notoriously bad. I'd look at PlusNet or Vodafone if you can get FTTP
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Lee John Moore
(@ljredux) reported
no sign of promised refund. Time to contact ombudsman and start making a lot of public noise about this. Billing issues are a common problem with @Plusnet, particularly when contracts are renewed. The repeated incompetence causes real stress and anxiety for its victims.
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Spare me the bull
(@SpareMe_theBull) reported
@sir_frankuk @Mexico1978R @virginmedia Don’t sign up to anything with the Virgin branding. Talk Talk is equally dire as is BT. Good talkers but if things go wrong not only are you on your own they will make it much worse. Ironically, Plusnet which is owned by BT has great customer service and telecom engineers.
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Ciona Copeland
(@CICOBO79) reported
@Plusnet hi, my sim hasn't arrived, my previous contract is now ended so I have no way to phone you. I need a new sim sending as I think my sim went to my old address. Help...
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Neil Webb
(@webbybloke) reported
@Plusnet I called your tech support yesterday and they confirmed we had service issues in CH47 on Sunday. I was told it was fixed, but still no service at the house today. It seems the signal is compromised in some way, can you advise please?
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Billy Kay
(@billykayscot) reported
Do twitter folk have favourite Broadband providers. My Plusnet contract runs out soon and swithering whether to renew. Been ok generally. What’s Vodafone like? Had bad experiences with BT.
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Plusnet
(@Plusnet) reported
@acr4mpshee Our Customer Options team are the best people to speak to about this. They can be contacted directly on 0800 013 2632 Regards, Emily Plusnet Leeds
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S
(@Simples_3) reported
@plusnet Hello. For the past 2 days, a “session timeout” message appears when attempting to complete a new 30 day sim only contract application. Now on hold for 25+ mins to 0800791133 (new customer option). Do you want the business?!