Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 11/26/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Newham, Croydon, City of London, Harringay, Brentford, Camden Town, Hackney, Southall, Barnet, Southwark, Poplar, Fulham and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RunninOnEmptee Runnin On Empty (@RunninOnEmptee) reported

    @MECFSisCFSnotME @virginmedia No, my parents were with Plusnet, had to threaten legal action to get up and running in the end, they left Sky because they were awful too, I can't understand why they are all allowed to get away with being so shite? 🤓

  • SamuelMunyeza S.A.M.U.E.L (@SamuelMunyeza) reported

    @Plusnet Restricting the internet for students! Really showing why so many customers are leaving, worst customer service of all broadband suppliers #customerservice #Internet

  • eddiemcgarrigle Eddie (@eddiemcgarrigle) reported

    @DavyStreams @Plusnet I was previously with Plusnet and while the Ethernet connection was stable, WiFi was terrible. Back to BT for a more stable connection but given its the same company, it doesn’t make sense.

  • Stickytarts SewSmart (@Stickytarts) reported

    Hi @Plusnet - we decided to change to you and placed an order on 9 October. You took first month's payment a couple of weeks ago. Still no router and still no Internet from you, so I am paying for a non existent service. No doubt you'll be taken a second month's payment soon :(

  • Jeff_Otton Jeff Otton (@Jeff_Otton) reported

    @virginmedia I just gave up on it - I’ll switch as soon as I have the time - I can see why plusnet use the customer service as a marketing tool. Virgin broadband is a really good connection- but let down by lack of real people in the service chain

  • Leeramsay84 Lee Ramsay (@Leeramsay84) reported

    @Plusnet I need a copy of my final bill in PDF, but as I’ve left you’ve closed my online account. Please can you help me get this, as your phone advisers couldn’t do this!

  • mpollard1983 matt pollard (@mpollard1983) reported

    @Plusnet broadband keeps going down. Come on sort it out

  • robjbatchelor Rob Batchelor (@robjbatchelor) reported

    @Plusnet I’m having ongoing intermittent issues with the signal from my wireless router. Tried the self-help stuff on the website - how can I tell if it’s faulty?

  • davidn_clare David Worthington (@davidn_clare) reported

    @Plusnet Engineer arranged for tomorrow, we will see how he gets on, but to be honest, your service sucks

  • SamuelMunyeza S.A.M.U.E.L (@SamuelMunyeza) reported

    @Plusnet Restricting the internet for students! Really showing why so many customers are leaving, worst customer service of all broadband suppliers #customerservice #Internet #plusnet