Plusnet outages and service status in Paddington, England

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

• 
  Denis MacShane (@DenisMacShane) reported 5 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  AJ Green (@Green_AJ) reported 21 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Name (@tweetingralph1) reported 2 minutes ago

  @Plusnet absolutely awful service from Plusnet. Three weeks without any broadband. No one cares. No one fixes anything. No one takes responsibility to sort out problems. Absolutely terrible.

• 
  Freedom Valley (@VRvalley) reported 3 minutes ago

  @tandleman @Plusnet Plusnet have sold your email to Greenby. Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 3 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Flower Pot (@FlowerP79667758) reported 5 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  GeeMan (@Greymayce) reported 8 minutes ago

  @tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.

• 
  rosie posie (@rosieon25371922) reported 11 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported 11 minutes ago

  Oh ffs. My internet connection has been really unstable the last few days; it'll have periods of being fine, and then be up and down ten times in half an hour. This obviously makes doing anything online awkward at best. Of course, the moment I call @Plusnet, it stabilises.

• 
  Not Only, But Likewise (@notonlybut2025) reported 11 minutes ago

  @Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages

• 
  gazza (@ShaunGaz) reported 12 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Jessica.Beauty.nails (@jessicaxswallow) reported 12 minutes ago

  @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help