Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 03/11/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Hackney, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @osloandrio Hi David, sorry to hear you're you're unhappy about this. Unfortunately we do have to wait until Openreach are able to complete the work to resolve the issue, dependent upon how serious the issue is causing the major service outage. - Jess, Plusnet Leeds 🌻

  • Plusnet Plusnet (@Plusnet) reported

    @BrettaAdlen Are you a Plusnet customer Bretta? From what I can tell from your previous conversations, you're a John Lewis Broadband customer - unfortunately we can't assist with queries here, but you can contact them via Twitter also if you'd like to cancel. - Jess, Plusnet Leeds 🌻

  • beard15SWD Bri (@beard15SWD) reported

    YET AGAIN @Plusnet DO ME PROUD and lower my SPEED and I miss the the goal even though Im "guaranteed 60 mbps . Im in contract until May 22 can I have a refund please for this SHITE service.

  • BrettaAdlen Bretta Adlen (@BrettaAdlen) reported

    @Plusnet Tbh Jess I would love to cancel my contract, had nothing but trouble since I installed in July ! #nightmare #crapbroadbrand #nophoneforamonth

  • Plusnet Plusnet (@Plusnet) reported

    @andy17467869 We aren't able to help with third party setup unfortunately Andy - but if you need any account specific information for the setup to be completed we can certainly provide that, do let us know. - Jess, Plusnet Leeds 🌻

  • embuswell Emily (@embuswell) reported

    this is not the time for my internet to start not working and being slow... plusnet i have 20 mins stop being slowww ffs

  • nicol6381 Dave (@nicol6381) reported

    @Plusnet hi, my signal at home has gotten terrible over the last few weeks to the point I struggle to make calls and send/receive texts.

  • BrettaAdlen Bretta Adlen (@BrettaAdlen) reported

    @Plusnet Service is provided by John Lewis/plusnet

  • hogsface hogsface (@hogsface) reported

    @plusnet going down and up every few mins for past half@hour. Leicester LE6

  • kristianvanders Kristian van der Vliet 🇬🇧🇳🇱🇪🇺🏳️‍⚧️ (@kristianvanders) reported

    @dotwaffle @Plusnet There is in fact a problem, though.