Plusnet

Plusnet Outage Report in Paddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Paddington, Greater London, England 01/10/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Paddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Poplar, Hammersmith, Hackney, Orpington, City of Westminster, City of London, Newham, Southall, Islington, Wood Green, Southwark, Watford, Stepney and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomPoplar Total Blackout
United KingdomPoplar Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Wee_Lyndz Lyndsey Rose (@Wee_Lyndz) reported

    @callumd @Plusnet Myself and 2 of my neighbours have been out for 24hrs now, not a plusnet issue apparently 🙄

  • rennarda Andy Rennard (@rennarda) reported

    @plusnet my broadband speed is < ½ what it should be - has been for a few days. Is there any way to report this other than phoning support?

  • Jez_Shed JezShed (@Jez_Shed) reported

    Why can't telecom's companies like @btgroup and @Plusnet stop phishing texts being spoofed and sent? They must see millions go through their network. Surely it's not rocket science to spot these twankers. How is spoofing even allowed FFS?

  • CraigMcintosh73 Craig McIntosh (@CraigMcintosh73) reported

    @Plusnet Hi, internet down here, nothing showing up on your service status page. Any way to see what problem is from your end? Ta

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    @Plusnet Hi. Have had issues for several days with WiFi dropping and having to repeatedly reboot router. Your online chat function is offline and says to send tweet.

  • sophiehpowell Sophie H Powell (@sophiehpowell) reported

    @Plusnet our devices have full WiFi signal and are attached to the router, but the internet keeps dropping out for no reason for the past week. Generally a router reset seems to make it work again but sometimes it doesn’t come back for an extended amount of time. Hp6 area

  • LiamCraney Liam (@LiamCraney) reported

    @Plusnet is your mobile 4G service down? Not had any 4G service all morning!

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet It's worked fine until we got fibre so now we pay more but its a lesser service!

  • AethyrUlf Aethyr | 🐺🌕WEREWOLF MONTH🌕🐺 (@AethyrUlf) reported

    @Plusnet Hi, I have Plusnet Mobile but MMS has never worked. I've tried the config thing on EE's site that sends an SMS with settings but that didn't work, nor did trying to send an MMS to myself. Is there anything you can do?

  • KatarzynaNadol3 Katarzyna Nadolna (@KatarzynaNadol3) reported

    @Plusnet Can someone fix my broadband!! I'm working from home and I wish I could shut-eye too !!!! Another night waiting for connection!!