Plusnet Outage Report in Paddington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Southall, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Masters
(@pedrito1414) reported
@Screwfix @MashManMandela @Plusnet what's the deal here? I am having a similar issue...
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bakerballs
(@ClaireNoodle01) reported
@ChrissieBailey2 @Plusnet Omg same I work for emergency services from home and I’m having the same issues!! It’s a disgrace @Plusnet sort it out!! Now being told I will be charged if I cancel I’ve lost 5 days work so far!!
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lindsey robson
(@linzosmalingos) reported
@Plusnet Is there someone who can help me with a broadband query please? Each time I call I press the options then go through to a silent line with no hold message or music
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Clare Slaney
(@clareslaney) reported
Morning @Plusnet there’s been a network error on and off for the last 10 days that won’t be dealt with until Saturday. The ppl I’ve spoken with at Plusnet have been as helpful as they can but it’s unreasonable that customers should have to pay more because of plusnets issue, no?
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IanF
(@ecnarfi) reported
@Plusnet @Plusnet can you reply to this query please? I reported the issue on the 17th and it was fixed on the 21st, I was without broadband for all that time. Can you confirm compensation for this loss of service will be added to my account?
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richie lennon
(@littlerich27) reported
@Plusnet Hi will. Not sure how to pm but yes am still having issues. Very slow and the range is awful. Can I send you an email?
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Michelle Abadie
(@majandmaltby) reported
@Plusnet My email has not worked for 3 weeks. I've been in constant contact with your 'help' but nothing has happened. Now my husbands email (same account) isn't working. How can I contact someone who will help?
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ItsJeromeo 🏳️🌈🇩🇲🇯🇲
(@Jeromeo82) reported
Anyone thinking of getting @BT Broadband DONT!! They are worse than the average Plusnet or TalkTalk connection issues are rife even if you have Fibre Optic.. go elsewhere and don't waste your money with this thieving company. 😡
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Lee Parkin
(@lparkin) reported
@Plusnet I recommended a family member to plus net broadband, filled out my username etc at the point of signing them up… I don’t appear to be getting any benefit of the recommendation… their service is up and running etc…
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grace hooper
(@messalinahooper) reported
Holding on for over 20 minutes. @Plusnet such poor customer service