Plusnet Outage Report in Paddington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Pinner, London, Teddington, City of London, City of Westminster, Southall, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
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| Pinner |
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| London |
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| London |
Wi-fi | |
| London |
Internet | |
| Teddington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Luv Bunny v2022 🐰🇺🇦
(@LuvbunnySL82) reported
@EE I am using your network through another provider @Plusnet and my signal is awful. On the EE coverage checker it says 4g coverage is good for my postcode. I can rarely make calls with my mobile though. It’s an iPhone XR. What’s going on?
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Lucie
(@lucietun) reported
@smithy1876 I had to wait a few weeks for mine but it suited me tbh as I’m off in school holidays and still have a plusnet contract. I’m really impressed I feel like it’s rare to get good service nowadays!
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Joel
(@ccfc_joel) reported
@Plusnet shocking service. No data available to me on my mobile. Will be switching ASAP
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Plusnet
(@Plusnet) reported
@cheekyfork If an engineer is needed to resolve an issue, then this is the next step we have to take in order to fix it. I am sorry we've not been able to resolve the speed issue on this occasion. - Curtis, Plusnet Sheffield
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Lucy Riddolls
(@lucy_riddolls) reported
@Plusnet Sorry can this issue not be resolved today? You said Wednesday it would be back on. I am a remote worker and I can’t keep using my 4G. This is costing me a lot of money and I am so close to cancelling my account and looking elsewhere.
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Jonny Gios
(@Supergios) reported
from
Kendal, England
@BTSopenreach @Plusnet very bad connection on BB here in #kendal at the moment. Can you please look into this asap. It does affect businesses.
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Sebastian Jack
(@onlyasjack) reported
@Plusnet Thanks, but this wasn't me reaching out. The router having problems is my own, not the PlusNet supplied one. I am waiting for the new one I've ordered to arrive and using yours in the meantime.
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Sanjay
(@LeoZeo2) reported
******* knew something would go wrong with the Internet installation today. Missing a call by 2 minutes with no way to call back somehow allows Openreach to delay by a day? ******* what. Plusnet having barely any idea what's happening too. ******* stupid.
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SchmAmazingSchmUmbrella
(@AmazingUmbrella) reported
Plusnet emails not working?
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Bardic Twitspiration 🪕
(@flett_kerry) reported
Is anyone else on Plusnet? Their customer service might be good, but their connection is atrocious...is it just me?