Plusnet Outage Report in Hillingdon, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Barnet, Hammersmith, Ealing, Wembley, Fulham, Bushey, Paddington, Hayes, Hounslow, Beaconsfield, Hanwell, Hampstead, Finchley and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Holloway
(@EmmaMHolloway) reported
@Plusnet Internet down 2nd time in 2 days...please advise
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Kelly Hughes
(@kellylizzy81) reported
@Plusnet I checked the coverage checker before signing up to EE which said coverage would be great. Unfortunately I am having issues with very little or no signal at home (where I previously have had excellent signal with other providers). Is there a problem in the CH6 postcode?
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PSAutoparts
(@PSAutoparts1) reported
@Plusnet Great value broadband, award-winning customer service, for just £22.99 a month? That'll do. We're here to help from 8am-8pm every day. OR Just copy and paste every response. That won't do!
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Martin Harwood
(@skyhookfiddler) reported
@Plusnet My Mother in Law's email (old John Lewis acc) not working. Worked briefly this am but can't even log on now. Really poor. I presume you'll be refunding!?
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Susie M(ais qui?)
(@wrathofgod) reported
@Plusnet Hey @Plusnet - desktop email now will not download, which makes it day four of this outage as it affects me (and presumably others). Webmail very very slow. This is not a good look for you.
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Ian Grieve. 🏴
(@IanIgrieve) reported
@micheloola @StalkerMaw @wgsaraband There could be a number of reasons as to why you never got service. Openreach do not cancel orders. Whatever the problem was I can assure you Plusnet would have been informed. May I suggest you contact Ofcom regarding. All the best, Ian
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Paul Berry
(@paul_at_hexham) reported
@Plusnet @drc1947 With respect, this is untrue, please stop saying this. Plusnet email cannot be accessed using a client. We are now into day 5 of this outage (please admit that it started late on the 9th), and all we hear is this repeated, formulaic non-truth.
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Robert
(@Roberthastosay) reported
@_CHUCKLEBUTTY @Plusnet It is crazy. This afternoon I can send but not received. .@Plusnet are a disgrace. NIL customer service.
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Carol
(@Carol15575949) reported
@thatcastrochap @Plusnet I’m having exactly the same problem , everytime I ring they keep saying refund being processed
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Katherine Franklin has a Kickstarter
(@FranklyWrites) reported
Websites that draw your surname from your email address are honestly the worst. Looking at you, Plusnet.