Plusnet

Plusnet Outage Report in Hillingdon, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hillingdon, Greater London, England 11/21/2024 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hendon, London, Watford, Ealing, Wembley, Slough, Hampstead, Hounslow, Radlett, Paddington, Southall, Colindale, Fulham, Ruislip and Finchley.

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City Problem Type Report Time
United KingdomHendon Internet
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @markwalshuk Hey Mark, I'm really sorry again for how long you've been without broadband. I believe I got this fixed for you after you messaged me via our Community forums last night. Is there anything else I can help you with? Cheers -Anoush (Plusnet Sheffield)

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet It seems like the rubber banding and high ping was down to the 5Ghz channel starting to fail, router has been factory reset, channels split back into two and I can't pick up the 5Ghz channel on any device.

  • JamesHe44852627 James Henry (@JamesHe44852627) reported

    @Plusnet my Hub One router has lost network time. Logs show NTP failing and its got the wrong time. Can you help fix it please? My Cctv box takes time from my router so it's playing havoc with that.

  • otibfanzine ONE TEAM IN BRISTOL📕⚽️ (@otibfanzine) reported

    @Plusnet going down the mixed marriage advert 🙄

  • MasonZX10 Mason (@MasonZX10) reported

    @Plusnet Took you 5 days to reply to my tweet and then 2 weeks later you still haven't responded to my DM. Disgusting service, so glad I chose to stay with my current provider. You owe me £25 and I want it back.

  • JenniferOwen Jennifer Owen (@JenniferOwen) reported

    @Plusnet our WiFi won't allow video calls on WhatsApp. Just suddenly stopped working and isn't working on either of our phones (android and apple). Says it's the WiFi and not the phones on the error message. Any idea how to fix it?

  • fletch1002 🐧 Fletch1002 🐧 (@fletch1002) reported

    @Plusnet why are you down again?? Honestly fed up of the internet dropping constantly and now your fully out. Can we get this sorted please l? #plusnetdownglasgow

  • pHdesign2011 pH Design (@pHdesign2011) reported

    @Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?

  • TraciC79 Traci 💙🕉📚☀️🌎😷 (@TraciC79) reported

    @BridgeeCee @Plusnet Come on @Plusnet Surely this is not the kind of service you strive to provide. Customers deserve better when they pay for a service.

  • ChessThing TooOldforthis chess thing (@ChessThing) reported

    @plusnet I’ve had no broadband internet since early Friday morning! Nothing! Nada! Nothing from your ‘Award Winning’ customer service team!! By any measure this is appalling. I want compensation! 5 days and having to spend money on more data on my mobile phone! Do not ignore me!