Plusnet Outage Report in Hillingdon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hampstead, London, Hendon, Ealing, Wembley, Finchley, Cricklewood, Radlett, Windlesham, Slough, Fulham, Feltham, Bushey, Paddington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Wi-fi | |
| Hendon |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Duncan Ellis
(@Duncan_Ellis_) reported
@JohnLewisRetail Your Broadband Partners PLUSNET are thieves extorting your customers. How can they be chasing me for a £71.80 bill for a broadband service that was cancelled within the 14-day legal cooling off period and never used? Dragging your name into the dirt
-
Xenios Pavlou
(@XeniosPavlou) reported
@Plusnet I called on saturday about a few issues regarding my new contract and account which still has not been sorted
-
Sean
(@TheModernLeper) reported
@charlesmj Plusnet for me here, cheaper than bt (although they don’t offer the sport stuff extra) never had an issue myself
-
GrumpyPuss
(@GrumpyPuss) reported
@Plusnet Hi, how do I view my home broadband usage please? Can't seem to find this option after I login to your website. I'm sure I could do it previously.
-
Okami Amaterasu
(@Phantom_Dash) reported
@Plusnet Hi, I want to change the phone number that our broadband is supplied to, the faults page said to contact the support team, which is here I'm assuming. Trying to figure out why our broadband is really slow despite paying for Fibre. Where would I go to change the number?
-
Richard D. Morey
(@richarddmorey) reported
hmmm, @plusnet support just asked for the Nth and Mth character of my login password as a security check. This implies that they store passwords unhashed, right? Is storing password hashes instead of plain text out of fashion?
-
John Wilson
(@JohnWil12559159) reported
@Plusnet Changed from BT for plusnet. Had nothing but problems. Router is nowhere near as good. Keeps dropping out of signal. I thought it would be as good as BT being owned by them. Speeds guaranteed the same, but simply doesn't work well. Too unreliable.
-
Steph Dylan
(@stefdylan) reported
@Plusnet @plusnethelp no internet last 2 days in Kilburn Park Road (London), we have fibre. Really inconvenient as our house has been flooded (modem etc unaffected). Pls confirm you are addressing this as a known outage?
-
Andy Rennard
(@rennarda) reported
@Plusnet There is nothing wrong with my equipment, or set up. It is a problem with the line or the cabinet or the exchange.
-
Michael Lunn
(@mlunnie78) reported
@adamwillbye @Plusnet Cant believe you're still having issues mate! No Internet for how long.....