Plusnet

Plusnet Outage Report in Hillingdon, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hillingdon, Greater London, England 03/28/2024 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Feltham, Wandsworth, Ealing, Fulham, Finchley, Isleworth, Radlett, Hampstead, Watford, Bushey, Preston, Paddington, Wembley and Morden.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomFeltham Internet
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iloathebrexit David Aulton #FBPE #FBPA #GTTO #rejoin EU (@iloathebrexit) reported

    @Plusnet I need help. I was promised a broadband connection on 11 may. On Friday I was promised it would be connected on Monday. Same Tuesday, same Wednesday. What is going on?

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet You don’t have to increase the price. The cpi is merely an update. Companies don’t have to pass this on to the innocent customer.

  • MrsA_BSc Amanda Brooks (@MrsA_BSc) reported

    @JRiH2020 We've been with Plusnet for years and never had any issues with them.

  • Twomey1992 James Twomey (@Twomey1992) reported

    @Plusnet your net is ****, **** *****

  • Colleeneades1 Colleen eades (@Colleeneades1) reported

    @Plusnet This has been raised since March, we are on your 3rd router, open reach has informed plusnet there is no problem in our property. I feel that plusnet is reducing upload speed

  • georgeandbungle Kev Gerbil (@georgeandbungle) reported

    @Plusnet Internet's down YET Again Every Time it rains heavily. I'm begining to think it's time to switch back to Virgin Media, Can I cancel for free as this service is not fit for purpose ?

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @Plusnet HELP!!!

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet When it was installed (as a brand new line) by bt it always had interference. They said it was a problem with the distribution box. That it had been fixed. Some days it is crystal clear. Some days it is not. It was installed not long before I signed the initial Contract

  • Penmans_Lens Lauren Penman (@Penmans_Lens) reported

    @Plusnet Hi there, having trouble with my internet connection in Newtownabbey. It has been going down intermittently for two days - is this a known problem or is there anything that can be done?

  • AdamRajeesh Adam "Punjabi Rajeesh" Simpson (@AdamRajeesh) reported

    @plusnet go **** yourselves pieces of ****