Plusnet Outage Report in Rickmansworth, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, High Wycombe, Hendon, Ealing, Wembley, Cricklewood, Radlett, Hatfield, Slough, Fulham, Bushey, Hayes, Barnet, Acton and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Plusnet Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
Lost track but @Plusnet have made contact with @OpenreachHelp and there is an issue with the box. It’s only taken a week to get back to @Plusnet 🤬🤬🤬🤬🤬🤬🤬
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John Mounsey🛒
(@mounsey) reported
@Plusnet Existing customer on "normal" fibre. I have received a (good!) offer re: your "Full Fibre 145". You have my attention! Q1. Can I use my existing TP Link (decent spec.) router with it? Q2. Is installation included/free?
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WayneJF
(@jf_wayne) reported
@Plusnet Great value. Don't think so! I'm a long time customer shoved onto a £42:month 18 month contract without a reminder. A service that drops out at least 8 times a week as well.
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Dan // Nemesis
(@iNemesis__) reported
@Plusnet I appear to have fixed it for the time being. I'll keep an eye on it and if the problem comes back I'll let you know.
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Adrienne kewley
(@Adrienne_kewley) reported
@Plusnet @Plusnet Support question number #229369239 I’ve had to take to social media to try and get my problem resolved I seem to be getting ignored and not helped at all.
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Adrienne kewley
(@Adrienne_kewley) reported
@PlusnetOfficial @RunYorkshire @PlusnetOfficial I feel like I have been conned into staying with plusnet. I spent 2 hours on the phone Wednesday - all of which is my precious time, trying to get this sorted. One could seem to help me and a support question was opened - which is now being ignored.
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Lord Chesterfield Catt™ 🏴😸
(@beMEWsed) reported
@Plusnet Will let you know. Not sure where I stand contract-wise as BT haven't actually provided me with any service since renewal!!
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Adrienne kewley
(@Adrienne_kewley) reported
@PlusnetOfficial @RunYorkshire @PlusnetOfficial I actually signed up with another provider but had a call from plusnet persuading me to stay with them and offered me a £75 reward card to do so, this is what persuaded me to stay, so I agreed to renew my contract. I then had to cancel with my new provider.
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mark saunders
(@mark87872) reported
@Plusnet I wish I'd never signed up with these problem with order on hold for ages I might cancel direct debit and go with someone I can speak to
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Andy Petty
(@AndyPetty101) reported
@Plusnet The actual issue was resolved within the timescale advised by your maintenance bot. My overriding issue was that your service status isn't updated. Had it shown there was an external fault that you knew about I wouldn't have wasted an hour trying to reset my router.