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Plusnet Outage Report in Watford, Hertfordshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Watford, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Hampstead, Paddington, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Hemel Hempstead, Windsor, Berkhamsted, and West Drayton.

CityProblem TypeReport Time
London Internet 2 days ago
London Internet 2 days ago
London Wi-fi 3 days ago
City of Westminster Phone 3 days ago
London Internet 3 days ago
London Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • kjackson1984
    K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • amylouisecroftx
    Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • 247LondonLocks
    247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • louise_sarah
    Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • 247LondonLocks
    247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Green_AJ
    AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AceRimmer77
    Paul McElroy (@AceRimmer77) reported

    @Plusnet Hello, I have been experiencing really slow connection speeds (less than 10mps) for a couple of months even with the pro add on.

  • jeffpovey
    Jeff Povey (@jeffpovey) reported

    @supertanskiii You buy nothing - I have @Plusnet too - contact them & @plusnethelp and they will probably send you a new router. The new “Hub One” is good. May also help to get a couple of Wi-Fi extenders, which I did, connect the extender to Plusnet and then extender “re-broadcasts” the signal

  • Matthewhewitt84
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    Still connection drops on and off, been doing this for over 2 hours now and my speed has dropped so slow @Plusnet not fair really 😞

  • MSK_tweeter
    MKtweet (@MSK_tweeter) reported

    @Plusnet so when I am not getting the service I have paid for, Plusnet make it impossible to report the issue!! Terrible customer service, and I went with this company because of the reports of great customer service! Boy I made a mistake!!!

  • MSK_tweeter
    MKtweet (@MSK_tweeter) reported

    @Plusnet award winning customer service!! Not sure who gave Plusnet that info! I am a long term customer who’s had no help!

  • darcy2010_jane
    Jane (@darcy2010_jane) reported

    @Plusnet please rectify my internet, working fine for majority of the month but when it comes to the time of the month for bill payment my internet starts playing up goes down. None of the billing issues are my fault, I am over two months in credit.

  • roycruse
    Roy Cruse (@roycruse) reported

    @plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA

  • deanosborn42
    dean osborn (@deanosborn42) reported

    @WilliamNaughto3 @Plusnet Wrong, BT own Plusnet but Plusnet have their own separate infrastructure and customer service. This is not the same as Sky or TalkTalk who use LLU to interconnect into the BT network.

  • darcy2010_jane
    Jane (@darcy2010_jane) reported

    @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

  • steviweavi
    🇪🇺Stevi - Carping still #JohnsonNotMyPM #3.5% (@steviweavi) reported

    @supertanskiii Surely first stop is ask Plusnet to send a new one. If its shite, connecting to something else that then connects to the router won't necessarily fix the problem