Plusnet

Plusnet Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Watford, Hertfordshire, England 12/29/2025 03:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Barnet, Watford, Northolt, City of Westminster, Paddington, Southall, Camden Town, Wembley, Brentford, Hampstead and Abbots Langley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PlanetPenwith Planet Penwith (@PlanetPenwith) reported

    @Plusnet My ADSL broadband is continually dropping out. Very very poor service from a company that quotes "We'll do you proud". Sorry but I have to disagree, you are definitely NOT doing me proud. Terrible! I will be stopping my direct debit and returning your router - 1 out of 10

  • Binky98929762 Binky (@Binky98929762) reported

    @Plusnet stupid adverts at the moment - our bread maker has been in continuous use for at least 10 years - not gather dust unused - not funny, just irritating

  • carnivorechef J.Glaubitz (@carnivorechef) reported

    @KateSlaterPR @Plusnet @plusnethelp you guys dont even answer the phone you disabled chat ,terrible service.

  • scot_in_suffolk Sandra Taylor (@scot_in_suffolk) reported

    @plusnethelp I need someone to check out Broadband connection and phone line. Receiving 2.6 Mbps and 0.7. Neighbour getting 34.82 and 7.56 on PlusNet. Your chat service was useless. Phone line same.

  • val18619932 val (@val18619932) reported

    @Plusnet Never had a problem with plusnet until I upgraded this has been during lockdown service is awful.can never speak to anyone and when I do I’m told the problem is my end. & it will cost me £80 to get open reach out to test the line disgusting service not fit for purpose

  • phlbnks Phil Banks (@phlbnks) reported

    Oh @Plusnet - I've always found you give a good service, but today found you limit passwords to 16 characters 😞 In your favour you do allow most symbols, but 16 characters is just to short. A lot too short.

  • AnnaEll06605627 Anna (@AnnaEll06605627) reported

    @herringtweets @virginmedia we had @Plusnet due to limited availibilty of anything else in our village. took 3 days to download microsoft office - total crap !! they have since denied all knowledge of poor performance ...

  • sarahburton_ sarah (@sarahburton_) reported

    @plusnethelp hi plusnet, our broadband hasn't been working for the past 24 hours, no issues with the router, is there an outage somewhere?

  • RebecaQuental Rebeca (@RebecaQuental) reported

    @Plusnet with issues again? Of course! And the customer service phones are not available, not good enough for working from home.

  • JussCube Cube🧃 (@JussCube) reported

    @Plusnet is genuinely the worst wifi going all evening I’ve been disconnecting from fifa games, I did a speed test and my ping has more than doubled and download speed is 25% of what it should be.