Plusnet

Plusnet Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Watford, Hertfordshire, England 12/17/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Barnet, London, Watford, Hammersmith, Northolt, City of Westminster, Paddington, Southall, Camden Town, Wembley, Brentford, Hampstead, Abbots Langley and Kensington.

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City Problem Type Report Time
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomWatford E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LexiLibrary Alex (@LexiLibrary) reported

    @OpenreachHelp Hello, Sky, Plusnet, TalkTalk and BT all having problems (namely all have no broadband) in KT5/KT6. That would seem to be everyone on Openreach lines. Is there a known problem please as my provider had no info?

  • Plusnet Plusnet (@Plusnet) reported

    @mnorthmusic Hi Matthew, I'm glad to hear the service is working as expected! You'll be able to dispose of this by recycling the parts you don't need. However, we would advise to keep them to one side just case you may need the spare equipment. - Curtis, Plusnet Sheffield

  • willbxtn Will Buxton (@willbxtn) reported

    @BryonyTilsley @hansmollman EE recently tried to get me to stay by rubbishing who I was switching to, saying that they're a virtual network and the backbone physical network was rubbish and had poor coverage and capacity. I was switching to Plusnet, who's piggybacks on the physical network of...EE.

  • coolhandle01 Vacci-Nathan (@coolhandle01) reported

    @Plusnet Let me rephrase - Are there any known faults issues or bugs that would allow the router password to be reset by some means other than the person who has the admin password for 192.168.1.254, and what is the likely hood of that occurring? I did not alter the password.

  • 141percent 4thTimeLucky (@141percent) reported

    @CountBelASD @IAFuller I did the same about 10 months ago, made all the difference, however, last few days the Bt hub has stopped working- I can connect to it but it’s not connecting to plusnet broadband. Have you experienced any issues lately? The old plusnet router is working, so it’s not the service

  • Katerina007700 Ayah (@Katerina007700) reported

    @Plusnet Hello .My Internet went down last night,restarted but still no broadband.

  • MooManda Amanda (@MooManda) reported

    @OpenreachHelp I’m a Plusnet customer in Surbiton and we’ve had no internet for almost 24 hours, most of the local area seems to be down. Can you advise when this will be resolved

  • Joemar14 Joe Marczewski (@Joemar14) reported

    @Plusnet I am having to reset my internet repeatedly each week to avoid dropping out in the middle of calls for work. Had no issues like this with my previous ISP but since switching nearly a month ago, I have had nothing but trouble with inconsistent & at times unusable service

  • MsGinnelleD Wilhelmina Slater (@MsGinnelleD) reported

    So I switched from Talk Talk to Plusnet... from bad to worse

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet I have now managed to change my password. Please would you now explain to me why it is impossible to speak to a human at Plusnet support line??