Plusnet Outage Report in City of Westminster, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Ilford, Camden Town, City of Westminster, Hackney, Southwark, Wembley, Hammersmith, Newham, Croydon, City of London, Harringay, Brentford, Southall and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@scrufftyguy Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield
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Laurence Hurst
(@Laurence_Hurst) reported
@Plusnet So how can I find out my usage? It seems anti-competitive to deny me access to that information since it means I can’t make informed choices about whether a competitors capped service offers better value for money.
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Rob Leightley
(@MoyesyRob) reported
@Plusnet My broadband is down and I need for work today. Luckily I'm still within my 14 days, so unless things improve very quickly I will be cancelling.
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Laurence Hurst
(@Laurence_Hurst) reported
@Plusnet ...and “there is a big discrepancy between the figure Plusnet report and the (much larger) figure that my router reports” but that’s the only option with the PlusNet supplied router & multiple devices. Denying customer access when you collect the data still seems anticompetitive.
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Plusnet
(@Plusnet) reported
@jared9821 Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield
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Fkrjd
(@fkrjd) reported
@Plusnet Tbf to Plusnet somebody was on TV the other day.and said they were having problems with wifi and mobile signals probably due to the poor weather.
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Cassandra Hearn
(@CassandraHearn3) reported
@Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes
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Dean Donkin
(@DeanDonkin) reported
@Plusnet new customer as of last week. Why does my internet signal keep dropping numerous times during the day, devices losing connection, streaming services buffering/quality dropping. Also impacting on our working from home. Seems like many other customers are tweeting with 1/2
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Plusnet
(@Plusnet) reported
@99tractorboy Hi Gavin, sure and I'm really sorry to see that's an issue, just to check too were you calling 0800 432 0200? Please feel free to send us a DM along with your username and I'll look into the issue with the missing engineer for you too. - Adam - Plusnet Sheffield
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Frank
(@frankspicer) reported
@Plusnet It would be a better day if it wasn't the 7th that I haven't had any mobile signal. The EE network has been down in this area since last Monday. Still, it was nice to get an email from you telling me what my bill is.