Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 02/12/2026 09:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: Tower Hamlets, Hackney, Pinner, London, Teddington, City of London, City of Westminster, Southall, Croydon, Wembley, Newham, Harringay, Southwark, Paddington and Muswell Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Wi-fi
United KingdomHackney E-mail
United KingdomPinner E-mail
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet service is down…. When will it be working again?

  • eliseerhi elise (@eliseerhi) reported

    @Plusnet why advertise your support as 24/7 then it’s closed by 10pm? Had no service for over an hour again.

  • Teens22 Christina Relf (@Teens22) reported

    @simonnread @virginmedia I use Plusnet and don't have service issues.

  • TheRealCudit Judit Garab (@TheRealCudit) reported

    @Plusnet - been waiting for months (!!!) for my Plusnet Reward card. My contract started in May. I got the "ClaimConfirmation" email on 20th July. It's October now and still nothing. Called your customer service 2-3 weeks ago. They have no clue what to do about it! :(

  • InstantKarmaNow Master Of Reality (@InstantKarmaNow) reported

    @JohnBow97215550 It’s unsustainable USA would never go for it- individual responsibility low tax economics insurance with employment access health with a provider of your choice- NHS needs competition like Coms BT Sky PlusNet etc multiple suppliers in competition wanting customers business

  • yorkshabastard LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet @SamanthaGaetani Are you chocka because your service is shocking in every conceivable way and you've trapped people into contracts no matter how terrible your service is?

  • NethertonNews Netherton Foundry (@NethertonNews) reported

    Hi folks. We’ve been having problems with our internet since Tuesday evening and @plusnet cannot send an engineer until tomorrow. Apologies if our service to you is not what it could be and we hope to be back on track soon. #thankgoodnessformobiledata

  • mdfdvntrs Modified Ventures (@mdfdvntrs) reported

    @jane_touil @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    Excellent customer service from @Plusnet who agreed to restore my service as I assured them I am going to have sons cash on Friday. In other news, I have been referred to a food bank. Am not the only one in this position so am swallowing my pride.

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    @Plusnet I phoned and it was agreed that my service would be restored. Excellent service, thank you.