Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W1J, W2 and SW1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 03/22/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, London, City of Westminster, Hampstead, Hackney, Islington, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford and Stanmore.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WelshDefence WelshDefence (@WelshDefence) reported

    @Plusnet Hi Plusnet. Trying to phone your support line but being re-directed to EE customer support. Anything wrong your end ? using 08004320200 & 03451400200

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    So many people are complaining about @Plusnet. How do they keep getting away with it??? Calling @Ofcom first thing Monday morning. It is time to raise a formal complaint.

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to have broadband on Monday in our new home and I still have no idea when I will be connected - Plusnet service is just awful - just getting technical speak and no answers

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to be connected Monday that didn’t happen then you changed my number then you changed it back but I still have no idea when I’m going live - your service is just awful - no internet now for 5 days and no idea when,if ever, it’s happening

  • mystrale 💙 Ann Marie Frowd 💙 (@mystrale) reported

    Was so looking forward to a night in front of the telly and WFH tomorrow but @plusnet internet is down, looks like it's back to the office for me tomorrow. Full fibre was supposed to be up and running 2 weeks ago, worked yesterday and this morning and is now down

  • Lord_Sweeetener Lord Sweetener (@Lord_Sweeetener) reported

    @Plusnet For the last 2 weeks I've had no signal when at home so cannot send/receive messages, make/receive calls and WiFi calling is unavailable on Plusnet - EE state there's a problem yet it seems nothing is being done about it and I'm paying for a service I cannot use!

  • Amiemaz Amie Massarella (@Amiemaz) reported

    @Plusnet we have been without broadband for 6 days now without any timescale of resolution. You say this is a BT OpenReach issue but none of our neighbours are affected. Award winning service - I think not!

  • caldyr99 Martin Frowd (@caldyr99) reported

    Hi @Plusnet is there a known problem in the Chatham ME4 area? Internet was working fine all day but suddenly went down about 6pm.

  • photomcbeth C McBeath (@photomcbeth) reported

    @Plusnet can you help please? I seem to have gone through in one day the amount of data I would normally use in a month. I tried calling helpline but can't.

  • BavosoVincenzo Vincenzo Bavoso (@BavosoVincenzo) reported

    @Plusnet what a mickey mouse service is this? £35 per month for the slowest connection in the world! One company to be avoided!!!