Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 11/25/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Newham, Croydon, City of London, Harringay, Brentford, Camden Town, Hackney, Southall, Barnet, Southwark, Poplar, Fulham and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

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Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pregaston peter aston (@pregaston) reported

    @Plusnet Very bad broard band ,always intermitent and no land line

  • cb617 Mrs T (@cb617) reported

    @Plusnet Hi, wondered if you could help with the signal with our wifi? The box is in the living room and the minute you leave the room the signal drops. We've had the box for 12 months since we moved in from our old house(which we never had a problem with) but WFH is an issue?!

  • TiggerSukh Dr Sukhdev Gill (@TiggerSukh) reported

    I am sick and tired of @Plusnet broadband speed. Every time I phone they increase speed then few weeks later it is like dial up days @plusnethelp #plusnetbraodbandpoor I wish I had never signed up with them. #Verypoorbroadband

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet I’ve done that and this issue with one hub has been known and unresolved for over 18 months now. Band steering should work without having to name 2.4 and 5Ghz networks separately 🙁

  • PaulKay16 Paul Kay #FBPE #WATON (@PaulKay16) reported

    @Plusnet Phoned yesterday with router problems new router ordered arrived this morning great service a big well done many thanks proud to be a PlusNet customer

  • becca_bvb_army Beck (@becca_bvb_army) reported

    @Plusnet Hi I'm still having the same problem

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet Wired or wireless the hub cannot maintain any sort of network constantly drops so it’s not interference it’s just crap

  • zDezire_GhOsT Mat (@zDezire_GhOsT) reported

    @Plusnet Is your service down? I’m getting about 1mb it’s been like this all day I was hoping it would be fixed but nothing has happened.

  • hardgraft1 ash (@hardgraft1) reported

    The shitest internet provider ever @Plusnet again for the 3 month in a row my internet has gone down

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet Moved in 1 month ago. 2 wks later I am supposed to get internet. I don’t. 6 days later I do. 10 days later the connection drops & openreach can’t fix it. Plusnet don’t ring, call, email or text to let me know what is happening. Past 14 day cut off. Not happy. Minusnet