Plusnet Outage Report in City of Westminster, Greater London, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of Westminster come from postal codes SW1V , W1J and W2 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near City of Westminster, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 1 hour ago |
|
London
|
Total Blackout | 13 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Allison Randell (@PictureEdAlly) reported from Camberwell, England@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, EnglandAppalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Barbara Broccoli (@Errorfied) reported from Poplar, England@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Jellicle as Fuck (@dansette) reported from Hackney, England@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Chris Furneaux (@cfurneaux) reported from London, EnglandHi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Steve Hunnisett (@Blitzwalker) reported from London, England@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a absolute joke
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Umi (@Umi_Hawa) reported from Harrow Weald, England@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet customer service a absolute joke
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Helen Parton (@TotalOfficeBook) reported from Islington, England@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gaurav Patel (@gauravity) reported from Richmond, England@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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miac notnats (@MiacNotnats) reported from Barnet, England@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Chris Furneaux (@cfurneaux) reported from London, England@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Paveley (@ChrisPaveley) reportedHelp, Plusnet Hub One Router, Wifi keeps dropping out. Have refreshed Channel allocations as suggested but till dropping out. If I reset the entire router it works for a few hours and then the fault returns. Ethernet connections works fine with no dropout at all. Any suggestions?
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☁️Katy Clouds☁️ (@katy_clouds) reported@Plusnet Terrible service. Had trouble paying my bill due to covid but needed internet to EARN THE MONEY in order to pay you. Cut me off despite payment plan and now haven't bothered sending me the promised new modem and apology AVOID LIKE THE PLAGUE
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M I K E 🔸 (@GeekNamedMike) reportedJust switched to @Plusnet, nearly £10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer
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Martin (@MartinSo1984) reported@Plusnet do you have phoneline issues at the moment? Seems it cuts off as soon as it attempts to connect me to a line?
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Ace McCloud (@Spigcore) reported@Plusnet having no-one answer your customer care line is not a very good way of keeping customers.
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Tracey (@traceyCphoto) reported@plusnethelp great customer service..no acknowledgement whatsoever of my complaint!! Come on Plusnet, buck your ideas up. You take enough of our money!
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Peanut (@LxPeanut) reported@Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?
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Martin (@MartinSo1984) reported@kejamieson_ @Plusnet I have a spare Plusnet router here I can send you now I’ve left them if that would help?
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Russel McLean (@RusseldMcLean) reportedLooks like @Plusnet mobile signal has changed in my flat though -- no reception in back rooms after years of great reception...
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koka (@koka50) reported@plusnethelp extremely poor customer service contacted for advice on how to lodge complaint call handler was abrupt, rude and obnoxious in manner to say the least. Quite concerning that plusnet customer service can claim that they are also part of the complaint team!! ?? really