Plusnet outages and service status in City of Westminster, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of Westminster, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, and City of London.

City	Problem Type	Report Time
London	Internet	1 day ago
City of Westminster	Internet	2 days ago
London	Internet	4 days ago
London	Internet	4 days ago
London	Phone	4 days ago
London	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  mtrinh (@miktrinh) reported 1 second ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Anya Gair (@anyaebgair) reported 4 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Denis MacShane (@DenisMacShane) reported 8 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Angeline Clean (@NortysTweets) reported 8 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  HMS Beagle (@HMSbeagle1820) reported 15 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Chris Furneaux (@cfurneaux) reported 16 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  HMS Beagle (@HMSbeagle1820) reported 25 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Steve Hunnisett (@Blitzwalker) reported 28 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Chris Furneaux (@cfurneaux) reported 38 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 46 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 54 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 56 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSox T (@BsoxT52516) reported 1 minute ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Andy (@andy_the_chef) reported 2 minutes ago

  Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

• 
  GreenSparky (@colinwa47152885) reported 3 minutes ago

  @WeAreOpenreach I cant get a straight answer! Your communication to my ISP is terrible, you text me to say your coming for an appointment to install FTP but plusnet know nothing about it. 5 months since my order was placed, and this will be my 3rd day taken off of work unpaid.

• 
  Xenomorph (@xenom0rph09) reported 7 minutes ago

  @Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset

• 
  Michael Corbett (@kobb) reported 9 minutes ago

  @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔

• 
  Clarity Copiers (@ClarityBristol) reported 14 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Wanga-unLimited (@Consumer4You) reported 18 minutes ago

  @Plusnet No other provider required. Please cancel the service at end. Why is calling the only option? Old world?

• 
  Mark Crowther (@MarkTWIC) reported 19 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Freedom Valley (@VRvalley) reported 19 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Ellie Pedrick (@ElliePedrick) reported 19 minutes ago

  @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!