1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Plusnet
  6. โฏ
  7. City of Westminster
Plusnet

Plusnet outages and service status in City of Westminster, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around City of Westminster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 6, 10:25 PM GMT+1.
  • 70% Internet (70%)
  • 15% Total Blackout (15%)
  • 10% Wi-fi (10%)
  • 5% Phone (5%)

The latest reports from users having issues in City of Westminster come from postal codes SW1V and SW1 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of Westminster, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, and City of London.

CityProblem TypeReport Time
City of Westminster Internet 1 day ago
London Internet 1 day ago
City of Westminster Internet 4 days ago
London Internet 7 days ago
London Wi-fi 9 days ago
London Total Blackout 9 days ago

Nearby cities with recent reports

London

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • miktrinh
    mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • anyaebgair
    Anya Gair (@anyaebgair) reported from London, England

    Nice to know that Iโ€™m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • LinJaneThe2
    Sir Alex of the Knight ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บโ™ฟ๐Ÿ’™ (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, itโ€™s been really slow and unreliable.

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. Weโ€™ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) Whatโ€™s the best course of action? SE6

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DenisMacShane
    Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you donโ€™t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. ยฃ140 to terminateโ€ฆ..

  • LinJaneThe2
    Sir Aleks (They/Them) ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€โšง๏ธ๐Ÿ‡ช๐Ÿ‡บโ™ฟ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already Iโ€™m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ITVRobShelley
    Rob Shelley (@ITVRobShelley) reported

    @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

  • tho78450
    Tanya Ho (@tho78450) reported

    @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

  • JudeElms
    Jude Elms (@JudeElms) reported

    @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

  • OriginalBigBri
    Bri ๐Ÿ’™ (@OriginalBigBri) reported

    @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

  • yidsnee
    Citizen #376894 (@yidsnee) reported

    @biggle1908 With Virgin your internet speed will drop drastically when kids are on school holidays - the contention ratio they use is horrible. I'm very happy with @Plusnet for my full fibre internet - in the many years I've been with them, it's been hassle-free.

  • paulturner2012
    Dog off the leash. (@paulturner2012) reported

    Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

  • not_now_dave
    Not Now Dave (@not_now_dave) reported

    My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

  • kanu84
    Kanu Dutt Pathak (@kanu84) reported

    @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

  • PeteJ134
    Pete Jackson #FBPE๐ŸŸ๐ŸŒป๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ’™๐Ÿ๐Ÿ‡ช๐Ÿ‡บ๐Ÿพ๐Ÿป๐Ÿ‘‹ (@PeteJ134) reported

    @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

  • falo209
    Oli Wright (@falo209) reported

    @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.