Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1V.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 02/19/2026 16:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Islington, Hammersmith, Greenford, Stanmore, City of Westminster, Croydon, Wembley, Southall, Tower Hamlets, Pinner, Teddington, City of London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JSwindlesonF1 Thunderbird 2 (@JSwindlesonF1) reported

    @Plusnet Aw na feel bad now sorry lads, it's mended for some reason. Turned it off and back on again. Really sorry, won't happen again, was just frustrated.

  • Raf_A_K RafayKhan (@Raf_A_K) reported

    @plusnethelp 3/4 So lost another £50+ to plusnet. Now the monthly charges raised in first 5 of 18 month contract. Still having the technical issues and not even getting the rewards which I have asked and explained missed due to medical emergency.

  • Grumps88 Grumps (@Grumps88) reported

    2 months on and 55 phone calls later and still no phone or internet service from @Plusnet I’m unable to work and the care home where my seriously ill mother resides cannot make contact by landline. The stress this is causing is beyond belief

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet Just tried again to get in touch with useless Plusnet. Don't blame the pandemic either. There is no one to talk to at all. I am disgusted and I have another year of this to put up with. I can't afford to ditch Plusnet either, so I am stuck with bad service.

  • benvolante Ben (@benvolante) reported

    @Plusnet can you sort your network out please! My internet has dropped out more times than I’ve had hot dinners. Looking around seems to be a common theme with customers when they hit the 6 month mark of being a customer.

  • JSwindlesonF1 Thunderbird 2 (@JSwindlesonF1) reported

    PLUSNET HOW CAN YOU LET MY YOUTUBE BUFFER IN 144P **** OFF

  • brownsandra1962 Sandyb (@brownsandra1962) reported

    @Plusnet I had an engineer out a few weeks ago and he found no problems with the wiring or socket, the socket was newly installed just last year. He said it was the router. After speaking with someone at plusnet they managed to get me back connected via correcting my username.

  • emsieben81 Emma Benham (@emsieben81) reported

    @Plusnet I’m having issues with your internet speed being inconsistent. It’s really making working from home difficult. Any ideas on what it might be please?

  • IshaqSiddiqi Ishaq Siddiqi (@IshaqSiddiqi) reported

    Hi, joined @Plusnet recently and after a few days of top level connectivity, it's now constant drop offs in service with frequent flashing orange lights on the router. What's the deal?

  • filosofical_140 Ben Samuel (@filosofical_140) reported

    @Plusnet I still have no signal. People can't call me and it's affecting my business. I am forced to be your customer because when I try and get a PAC number, it says I have to pay an exit penalty I never agreed to. I believe I should not have to be held to that in these circumstances.