1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Plusnet
  6. โฏ
  7. City of Westminster, England
Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1V , W1J and W2 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near City of Westminster, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

CityProblem TypeReport Time
London Internet 23 hours ago
London Internet 23 hours ago
City of Westminster Total Blackout 2 days ago
London Internet 3 days ago
London Internet 3 days ago
London Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • MusicMoofie
    โœŒ๐ŸปMoofieโœŒ๐Ÿป (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • BenSmart1
    Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • LinJaneThe2
    Sir Aleks (They/Them) ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€โšง๏ธ๐Ÿ‡ช๐Ÿ‡บโ™ฟ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you donโ€™t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. ยฃ140 to terminateโ€ฆ..

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. ๐Ÿ‘

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • RossMatthewGat3
    @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • miktrinh
    mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LinJaneThe2
    Sir Alex of the Knight ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บโ™ฟ๐Ÿ’™ (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Jo48651873
    Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job whatโ€™s going on

  • DameClaraM
    Dame C ๐Ÿง™๐Ÿผโ€โ™€๏ธ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • CharineJohn
    Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person Iโ€™ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • MartinWoodward2
    Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyBangali
    ๐”พ๐•ฃ๐•ฆ๐•ž๐•ก๐•ช๐”น๐•’๐•Ÿ๐•˜๐•’๐•๐•š (@GrumpyBangali) reported

    Which offers better network coverage @Plusnet (using EE) or @virginmedia (using O2)? Plusnet ยฃ12pm 30gig data Virgin ยฃ12pm 100gig data

  • hobbsy
    hobbsy (@hobbsy) reported

    Infuriating experience trying to get anything fixed with #VirginMedia over the phone. Why are all broadband customer services so awful? Had a month long debacle twice with #Plusnet few years ago trying to help relatives get set up (only finally resolved by emailing Plusnet CEO)

  • jennam1767
    Jenna (@jennam1767) reported

    @Plusnet my internets not working and your call centres closed! I really need this sorted ASAP it's saying 3 days for a response surely not???!!!!

  • ash_ayl
    Ash (@ash_ayl) reported

    @Plusnet Switched to BT Business Broadband as you are closing down your business services, yet I've received a cancellation bill when you advised this shouldn't be the case!

  • StarDrive
    Daniel Jackson (@StarDrive) reported

    @Plusnet I am getting very worried that I will have a gap in my broadband service! Sky have just told me they stop mine on 8/12 and I havenโ€™t heard a snip from you since I requested the switch. HELP!

  • dw8cp
    Damien (@dw8cp) reported

    I cannot stress how **** Plusnet WiFi is, literally don't play online MTTs anymore because of it it has already cost me so much. Also can't enjoy gaming with ******* dcing every 20 minutes man **** this

  • weenell3
    @WeeNell Furtado ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ช๐Ÿ‡บ (@weenell3) reported

    @SandraToFriends I signed up with them when I came home fae Cyprus. Nightmare! The engineer never showed up and trying to get through was awful ๐Ÿ˜– I've been with PlusNet for 7yrs and touch wood no issues x

  • TimMEsports
    Tim Masters (@TimMEsports) reported

    @Plusnet Plusnet messed up my installation and then failed to provide a substitute I could use until they fix their error. Now I've sourced a substitute, Plusnet refuse to pay any money towards it and only offer credit, which doesn't cover the cost of the short term fix. Award winning!

  • muns80y
    Lee Munday (@muns80y) reported

    @Plusnet I thought you had โ€œaward winningโ€ customer service? Been 6 weeks since I left you and you owe me over ยฃ100 but canโ€™t get a straight answer from anyone. Complete joke of a company! Do not join them people.

  • charmangel75
    Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area