Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V and SW1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 03/14/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: Islington, City of Westminster, Hackney, London, Croydon, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford, Stanmore and Wembley.

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City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoboScorpion Nick H. 🇺🇦♥️🇬🇧♥️🇪🇺 #FBPE #FBPPR #GTTO (@RoboScorpion) reported

    @Plusnet Of course, it will bear little resemblance to the coverage you actually experience, as all the coverage prediction maps are based on theoretical modelling by computer, and not real-world signal data.

  • FlappyBerk Christian (@FlappyBerk) reported

    @ExInfanteer @CharlotteCGill Most ISPs have bad reviews on TrustPilot. They tend to get the blame even when things are user-error or because of Openreach. For what it's worth I was happy with PlusNet. Cheap, with good UK support the few times I ever needed it. Only moved away from them to get fibre.

  • Gazjmo Gareth Morris (@Gazjmo) reported

    @Plusnet you want to connect up my telephone line tomorrow morning and as I told you, I don’t have vacant possession of the property until 30th May. You told me this at 7pm this evening, just spent an hour on hold trying to reschedule- please help

  • secretagent00sg shaun (@secretagent00sg) reported

    Any one else have problems with #plusnet ? Signal wifi poor ? Hope they fix it

  • shaungibson95 Shaun Gibson (@shaungibson95) reported

    @Plusnet Hello, could you help me with my bill prices for the past 2 months. My fixed contract ends in Jan 2023. The bill is the same every month, but the past 2 months, the bill has been higher, and have also been different amounts to each other. Any help will be appreciated.

  • PinderPhil Pʜɪʟ Pɪɴᴅᴇʀ 🇺🇦 (@PinderPhil) reported

    Once again @Plusnet blame @bt_uk for business line install, even though all same company! A monopoly that should be broken up!

  • joeyisaac3 Joe Isaac (@joeyisaac3) reported

    @Plusnet Do you guys have an online chat service? Unable to get through on the phone and cant get the information I need via private chat message on here. I dont want to be charged on the phone when I cant even get through

  • affable_andy Andy (@affable_andy) reported

    @pablox53 @Plusnet Just phone call centre and ask to have it upgraded. I only pay a tenner a month and they're offering 30gb for that now. I could and have it increased again but I'll never need that much

  • dhothersall Duncan Hothersall🌹 (@dhothersall) reported

    Modern life is actually quite good #244: Discovered a fault on the landline and discovered that I now only have to text a bot with my phone number and it initiated some tests, diagnosed the fault and assigned an engineer to fix it. Clever stuff, @Plusnet.

  • jogibson18 jo gibson (@jogibson18) reported

    @Plusnet Do Not Use this supplier if you expect a telephone line and internet service ! Great if you want to pay monthly direct debit to be ignored as soon as there is a faulty that the engineer say will be fixed tomorrow and its now a week later and Plusnet doesn’t reply