Plusnet Outage Report in City of Westminster, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Barnet, Harringay, Hackney, Watford, Hampton, Croydon, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Graham
(@marcg_18) reported
@KennyGalloway @plusnethelp @Plusnet Bams mate. Better off with the big hitters when it comes to broadband. These wee diddies can only compete price wise but definitely not service.
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GlutenFreeLivv
(@free_livv) reported
@Plusnet @plusnethelp worst internet connection I've ever had - on and off for the last four days. Impossible to work from home and can't get through to customer services! Ridiculous
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Jenni, covid longhauler
(@jennyduncalf2) reported
@mariepercival @Plusnet @plusnethelp Google, YouTube discord are down due to server outages, may be connected. By were struggling this morning too
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Marc Graham
(@marcg_18) reported
@KennyGalloway @plusnethelp @Plusnet I'm a virgin guy in more ways than one 😜 they've never let me down. Dunno if they do your area mate but if they do, I imagine they'd be worth a try.
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Marie
(@mariepercival) reported
So far 90 minutes to get your @Plusnet @plusnethelp router to work. It teases me with a blue light then crashes. My previous router works fine but your stupid router doesn’t and your phone help isn’t available again! #notimpressed #dayoff #ruined
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R G Tomlinson
(@RGTomlinson) reported
@AdrianCoxMusic @TalkTalk Used them for one year 2006-7. Hated it and will never return. If they're not providing the service you're paying for dump them. I've been with @Plusnet happily ever since, including seamless transfer during a house move.
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Lorna Mower
(@lornamower41) reported
@Plusnet worst customer service of any broadband provider I’ve ever come across...2 months and multiple calls, emails etc and still no broadband. Been lied to at every stage..Total W@nkers
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Kenny Galloway
(@KennyGalloway) reported
@marcg_18 @plusnethelp @Plusnet BT weren’t any better to start with. Having issues moving over from Sky, and BT were the first to **** it up. Now plusnet have stuffed it up another 3 times. 😡🙄
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Sarah Gagen
(@SarahMGagen) reported
@plusnethelp @Plusnet my WiFi has been dropping out for 3 days now. Blue light on the router but can’t connect to the internet! HELP please.
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Ross
(@Ross91766188) reported
@Plusnet No am not watchin since my internets been of since friday and plusnet seem to be world leeders in not fixin problems..45mins on hold everytime i phone to