Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1 and SW1V.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 03/09/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Harringay, Croydon, City of London, Southwark, Paddington, City of Westminster, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore and Wembley.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • biouxington Bioux (@biouxington) reported

    @Matthew_Wright @virginmedia They have a cable running down Gloucester Av. I came off Virgin then went back (no pun int.) in which time I seem to be over loaded with users. Had to switch off again PDQ. Plusnet seems to work great now.

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Welp.... this net issue got worse :S Ususal 55/11, was 32/0.6 this morning. NOW 0.00/0.6 @Plusnet STILL waiting for a god damned call back!

  • tommyt1988 Tom (@tommyt1988) reported

    @Plusnet you should be utterly ashamed. WiFi not working, being told it not your problem. DO NOT JOIN PLUSNET! #worstcustomerservice

  • Eric13030648 Eric (@Eric13030648) reported

    @plusnethelp My plusnet contract is ending on the 2nd March 2021. I have been trying reach customer customer services to no avail. Could yoh please provide an email I can reach you on?

  • AlexanderOeteg1 Alexander Oetegenn (@AlexanderOeteg1) reported

    My broadband upload speed has been 0.5/6 for weeks and is affecting my app loading. Can someone at plusnet help. Have just renewed my contract last month and this isn't good enough in 2021. How about a rouer upgrade suitable for modern requirements? Please help

  • AJfromUK AJ Perkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🏳️‍🌈 (@AJfromUK) reported

    @Plusnet Not to be a snitch or anything but I was switching to your mobile network and my current provider told me although you piggyback off EE you don't actually get to use the network fully. Is that true?

  • MartinH7162 Martin Hughes (@MartinH7162) reported

    @Plusnet just in case the plusnet help account isn't being monitored (as my DM has not been seen yet)

  • MFreemanCISM Martin Freeman (@MFreemanCISM) reported

    @Plusnet are you aware of a service outage in the PE12 postcode area?

  • leah_tallentire Leah Tallentire (@leah_tallentire) reported

    @plusnethelp very disappointed in plusnet, I've rang twice on landlines (plusnet) kept cutting me off, rang from mobile, I spoke to a lady couldn't help, put me on hold then cut me off. No call back. Very bad customer service.

  • steveletford steve letford (@steveletford) reported

    @plusnethelp @Plusnet How do I contact Ofgem to make complaint about Plusnet? You have refused to respond to every method by which I have tried to contact you and you are trying to renew my contract at a hugely inflated price without my permission