Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City of Westminster, Greater London, England 10/20/2025 11:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Hackney, Croydon, Barnet, Greater London, Harringay, Poplar, City of Westminster, Southwark, Ilford, Newham, Greenford and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dunstablian John Ganges (@dunstablian) reported

    PLUSNET WIFI ABSOLUTELY USELESS. IT WILL NOT DO CRAIG MURREY IT WILL NOT DO AT ALL. MISSED THE WALES V SA RUGBY TODAY. USELESS. NO HELP PHONES LISTED ON INTERNET WORKING. REBOOTED TURNED ON AND OFF NOTHING WORKED. USELESS.

  • solsunftm David (@solsunftm) reported

    @plusnethelp @Plusnet I bloody know I haven't paid I've been in touch with you STOP sending texts and emails Stupid idiots

  • Farmo05 Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦 (@Farmo05) reported

    @petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.

  • MonkeyPhantom17 Theo (@MonkeyPhantom17) reported

    @Plusnet My internet has been dropping on and off for two days, making work impossible. Your 'report a problem' broadband form is broken. There is nowhere in my account to find my landline number so I can use the automated text service. Please assist...

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Nearly 48 hours later and still can't find out what's happening to my service after it was accidentally terminated during full fibre upgrade.

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Good afternoon, I've received no reply from my messages or tweets from over a week ago. Any chance of an update on my intermittent internet connection? Poor customer service.

  • Pasquills Donna Pasquill 🏳️‍⚧️ (@Pasquills) reported

    I am sick of this now, I am paying for full fibre and getting no fibre. Sort this out @Plusnet I want compensation as I can not use my internet to stream any tv. Should never have renewed the contract last month. It has been useless. I have sent DM like asked.

  • ItsMaddiehbu Maddie Forest🌲 (@ItsMaddiehbu) reported

    @Plusnet hi, is there an outage in Bath? Our router has been out since yesterday morning, we’ve tried resetting, restarting, unplugging, turning it off for long periods of time etc etc etc. The one light is basically constantly orange/red, and the broadband light flashes red.

  • jlews Precious Nelson (@jlews) reported

    @Plusnet any updates on openreach incident IMT73825/22? Was supposed to be resolved by 13:16 but internet is still down. Is there a new estimated resolution time?

  • SarahJDavid SJD (@SarahJDavid) reported

    @Plusnet Award winning Customer service isn’t reflected in your speed of replies. I’ve now been waiting 13 days for a response to a DM I sent to this account.