Plusnet Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W1J, W2 and SW1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Hackney, Hounslow, City of London, Croydon, City of Westminster, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ana is Kaitlyn
(@AnaLadedie) reported
@Plusnet lol we know the problem , the server in Fylde is down from what we've been told.
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Paul
(@Maccas17) reported
@Plusnet I've also completed the line connection test via the manage account page. This included a direct test with the modem. This gave same username/password error as we see in the router. There is clearly some issue with our broadband account that needs fixing your end.
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Crius
(@theCrius) reported
@Plusnet my connection just dropped and there is no support via phone. Where can i reach some support?
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attention thief 🛼
(@NoWarning_Sign) reported
@Plusnet appalling. Ruining our life. Due to their inability to confirm the account is closed and no payments are outstanding, we CANNOT GET A MORTGAGE. And no one in @plusnet can or will help us. DONT USE THEM @MartinSLewis
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Maria
(@2mimik) reported
@Plusnet Well we do get a red light on a daily basis and the internet is slowing down to a snail pace. The TV can't load programmes, the YouTube videos are mostly unpopulated. We have also had TV channels changing all by themselves so there is evil afoot. I suppose we will give up soon.
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Kelly Ann
(@starmagicsoul) reported
@Plusnet why is my WiFi so slow tonight and keeps going off & on?
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Mills
(@millie_preece) reported
@Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me
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Alex 🦴
(@r0ttentoad) reported
I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.
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Tones
(@Tones46992228) reported
Internet down many times, when it was up it was way slower than minimum guaranteed. Many complaints, engineers this year. Not one penny of compensation or a sorry. It doesn't surprise me Plusnet were bought out by the heartless, money grabbing BT who care not about there customer
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Paul Bramley
(@redpab) reported
@Plusnet It was down for 30-40 mins last night. Router lost connection but reconnected straight away but obviously something further down the line was wrong as web access and netflix just were not working. Obvs affected more than us but your service status did not show problem.