Plusnet outages and service status in City of Westminster, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of Westminster, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, and City of London.

City	Problem Type	Report Time
London	Internet	12 hours ago
London	Internet	3 days ago
London	Internet	4 days ago
London	Total Blackout	5 days ago
London	Internet	6 days ago
City of Westminster	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  HMS Beagle (@HMSbeagle1820) reported 18 seconds ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  HMS Beagle (@HMSbeagle1820) reported 1 minute ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  jnthn (permanently broken) (@JSDBroughton) reported 2 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 2 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 8 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  mtrinh (@miktrinh) reported 14 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Denis MacShane (@DenisMacShane) reported 23 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Steve Hunnisett (@Blitzwalker) reported 32 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Chris Furneaux (@cfurneaux) reported 42 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Chris Furneaux (@cfurneaux) reported 42 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Angeline Clean (@NortysTweets) reported 51 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Anya Gair (@anyaebgair) reported 55 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSox T (@BsoxT52516) reported 5 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Vicky Pulman (@Pulman_PR) reported 10 minutes ago

  @Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution

• 
  Dan (@villanews11) reported 13 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  Alecia 🦄 (@leeshthomasxo) reported 13 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  stewarty (@stewarty1972) reported 13 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 14 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 15 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Hector Cassels (@herbaalhector) reported 21 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  Rich Foxen (@RichFoxen) reported 24 minutes ago

  @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

• 
  Richard (@visitandtravel) reported 27 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.