Plusnet Outage Report in City of Westminster, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Croydon, Newham, Hackney, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Allen
(@lizjonwilltom) reported
@AFitzgerald1992 @Plusnet Because if the infrastructure we live with it would be too easy to overpay for a service that we’ll never get… 🥲 Would happily pay £30/month if there was any hope of getting the speeds that such a package is designed to deliver…
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Richard Wilkinson
(@wilkinson_rich) reported
@Plusnet Hi Adam, the open reach engineer couldn't fix the problem today after 2 hours of trying. It is apparently a problem of terminating the old line from previous residents and needs Plusnet to fix. He recommended a stop start order. Is that something you can help with?
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Ellie
(@miss_ellie_may) reported
@Plusnet hi could you please help test my internet speed? It seems to have gone much slower in the past week or so
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𝕁𝕒𝕞𝕖𝕤 𝕃𝕚𝕘𝕘𝕚𝕟𝕤
(@jimmybonkers) reported
@Plusnet Another idea to keep kids safe online? Order @Plusnet broadband, and they won’t have any internet to use at all. I ordered last month and still waiting after several calls into your customer services. Any chance of broadband this year? Should’ve gone with @SkyUK
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Doc Triumph
(@DocTriumph) reported
Hey @plusnet, we have been without consistent broadband for 3 days now and I've narrowed it down to the router. Now we've had it a while since we've been with you but the website is incredibly obtuse about ordering a replacement. Help!
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Plusnet
(@Plusnet) reported
@Edwin67658867 Hi there Edwin and sorry for the delay in getting back to you, we don't supply 5G currently, please let me know if there's anything else we can help with though. - Adam - Plusnet Sheffield
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Maddy Thiel
(@MaddyThiel) reported
@Plusnet 5 weeks and still no internet - unresolved despite 20+hours on the phone and we can’t even leave this incompetent organisation. So much for “committed to excellent customer services”. Avoid this company if you can.
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Laura white
(@Laurawh03822190) reported
@veritysmart @Plusnet I am still chasing money taken randomly when I no longer have a service with them! I would avoid like the plague frankly
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Liz Allen
(@lizjonwilltom) reported
@Plusnet @bradjhall Absolutely agree! Why aren’t you rewarding customer loyalty? happy to stay on the new customer rate even though a cheaper deal elsewhere, but loyalty counts for nothing. The best renewal deal is not available to view, I had to ring up, but I prefer to see details written.
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Verity Ⓥ ♿️💙🇺🇦🏳️🌈🇪🇺#FBPE
(@veritysmart) reported
@Plusnet Why oh why has my broadband gone up with no proper notice! Checked my billing and can see no reason for the increase, no calls or other charges to account for this increase. I’ve sent a complaint but I am sick of these surprise increases without warning. Not legal!