Plusnet Outage Report in City of Westminster, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Barnet, Harringay, Hackney, Watford, Hampton, Croydon, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mirko Tini
(@MirkoTi) reported
Hello @Plusnet can I have a response/help please? I wrote you 5 days ago…
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Tony Reddan#stand up with workers.Reject liars
(@ReddanTony) reported
@Plusnet l have switched to Plusnet because of their customer services. We were supposed to be connected yesterday but haven't. They have not contacted us. We can't contact them the number that they advertise 08004320200 gives a reply that the number doesn't work.
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touchtennis
(@touchtennis) reported
Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService
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Rob Wills
(@rob_wills) reported
Literally just joined @Plusnet mobile for three contracts and already thinking was this a bad idea? Contracts started before SIM cards arrived, unable to set up one of the accounts to manage it....
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Shannon David🥭
(@ShannonEDavid) reported
@Plusnet Genuine question. What is the point in having a contract, when line rental and broadband will now increase every March with inflation irrespective of contractual price? Energy companies are taking the mick but at least fixed is fixed - shoddy way to treat customers
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(((Bill Shaw)))
(@BillShaw8) reported
@TimMungeam @virginmedia @Plusnet the email that comes with it isn't much good, but otherwise, reliable connection, good customer service when I have had to contact them
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CastarasKaelde
(@CKaelde) reported
@Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.
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SJD
(@SarahJDavid) reported
Having a stressful change over of Internet package with @Plusnet Router only arrived in the post 2 hours before the engineer visit, and I’m still being charged line rental despite them terminating my phone service as agreed! Beginning to wish I’d never started this! 😡
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Matt West
(@mattpwest) reported
@Plusnet any chance someone can respond to my complaint made on 22nd August? Your code of conduct states 5 working days…
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Paras Jethwa MD FRCS
(@parasjethwasurg) reported
From @Plusnet “Thanks ever so much for reaching out. I'm sorry for the delay…….I understand how frustrating it can be when when you've been waiting for so long for that series starring Zach Braff to be released.” Just fix the broken line! Perhaps the most moronic reply ever.