Plusnet Outage Report in City of Westminster, Greater London, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of Westminster come from postal codes SW1V , W1J and W2 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near City of Westminster, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 8 hours ago |
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London
|
Internet | 12 hours ago |
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London
|
Internet | 15 hours ago |
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London
|
Internet | 20 hours ago |
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London
|
Internet | 3 days ago |
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London
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandI feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Daniel Smith (@Scampboi) reported from Croydon, England@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Daniel Smith (@Scampboi) reported from Croydon, England@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet no connection again , wtf , can’t wait till October when contract ends
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandHowever, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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S. (@Shazzabam) reported from Islington, England@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Harrison2020 (@Harrison20202) reported from Wandsworth, England@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandLooks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Seán Connolly (@drlargepants) reported@silentbazz Same network as plusnet then
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Debbie Martin (@martid33) reported@plusnethelp @Plusnet I am writing this because after several phone conversations with your agents, I still do not get a satisfactory answer. My broadband has been broken for 5 weeks. Nobody is able to tell me when it will get fixed or how I will be compensated. #plusnet #help
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The NWRA🔰 (@RussellMoores1) reported@TollingtonLTN @Kitrhodes @Nigel_Farage So how many people would have to lose their jobs in all this? Certainly not bt workers, but how about virgin, o2, plusnet, talk talk. And who pays for all the court cases? Free at the point of service is a Labour buzz statement. It's nonsense.
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Anthony Duncalf (@Gallovidian) reported@lcp74 @plusnethelp @Plusnet Bet it was 'down to Openreach' if they ever did get back to you!
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ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported@drlargepants Well to be fair it's all Openreach, but the ADSL infrastructure round here is shite. Aluminium instead of copper. But Plusnet, who used to have great customer service, aren't interested in helping
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Grace Melody-Gardner (@GMGardnerITV) reportedHi @Plusnet @plusnethelp, I was told by your team that someone from your complaints resolution dept would be contacting me following the poor handling of my service move. This was two weeks ago. When can I expect this discussion please?
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Becky Owen (@RSwindell) reported@Plusnet is there an outage in alto. Hampshire please? We’ve had no internet all afternoon
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Gina (@penguinabolt) reported@plusnethelp I'll re-phrase that, I gave 14 days notice to cancel my contract with plusnet. I've gone to a different provider. My new provider takes over 'at some point up to midnight on 26/02/2021'. What I need to know is if there will be a period of no WiFi during the switch? Thanks
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jay (@deadshoward) reported@Plusnet @UswitchUK But you're so unbelievably crap
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Adam Chapman (@chaps2311) reported@Plusnet yet another twenty minute phone call to report crap internet. That’s ok that’s the third call in two days 👍🏻 and still no further forward. And they still can’t give me an answer to why someone else’s name was on the account details. Stunning 👍🏻 yeah will be leaving you.