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Plusnet

Plusnet Outage Report in City of Westminster, Greater London, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1V , W1J and W2 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near City of Westminster, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

CityProblem TypeReport Time
London Internet 22 hours ago
London Internet 24 hours ago
London Internet 1 day ago
London Wi-fi 1 day ago
Hammersmith Wi-fi 2 days ago
Poplar Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • LinJaneThe2
    Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • EngHanrahan
    Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • MartinWoodward2
    Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DameClaraM
    Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • BenSmart1
    Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Jo48651873
    Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rezu_c
    Rezu Chowdhury 🇬🇧🇧🇩 (@Rezu_c) reported

    Anyone else ordered a aim from @Plusnet and not received yet but has already started the contract use? My phone has no signal as they have already swapped the number even though I have no sim, can't call, text or use the 4g internet? @plusnethelp

  • cub3211
    citizen (@cub3211) reported

    @OpenreachHelp I have contacted plusnet many times this week and they say it's an issue with yourselves. They have contacted you and are awaiting a reply.

  • Blowpobbs
    Blowpobbs (@Blowpobbs) reported

    @plusnethelp My Plusnet connection has been down for hours now. Are you working on it please? Home schooling and Zoom meetings are stressful already!

  • Richard16878535
    Richard M (@Richard16878535) reported

    @JeanSmith551952 @TalkTalk Real issue here is one of competition. There isn't any. We have 3 players at present delivering broadband by landline Sky, BT(Plusnet) and TalkTalk. All are awful and we have a regulator that has not ensured that entry into this market is possible for smaller players.

  • lXlKenzolXl
    Mimbo (@lXlKenzolXl) reported

    @Plusnet @SkintDad Is there problems within rushden ?

  • DemonTomatoDave
    Dave Bulmer (@DemonTomatoDave) reported

    @Trixter_Live @Plusnet @bt_uk They must've rebooted the bad box

  • bgisborne
    Ben Gisborne (@bgisborne) reported

    @JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old

  • Deeva__89
    𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • iamabaddog
    Mrs Dolph Lundgren (@iamabaddog) reported

    @B_storey98 @Plusnet I am constantly having issues with their atrocious wifi. So pissed off, cannot work, cannot watch anything

  • AnnaHatton8
    Anna Hatton (@AnnaHatton8) reported

    @Plusnet The internet has been down in M14 for over 24hours plus....any ideas? Everyone in the house has study deadlines and haven't been able to work. I've had to pay for BT open Wifi to send this message...its impossible to find a contact on your website.