Plusnet Outage Report in Islington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Islington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Croydon, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Newham, Paddington, Southall, Poplar, Ilford, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MancunianGirl
(@girl_mancunian) reported
@Plusnet @OVLHSSociety How about you address those people who have been left without internet since 1am? Or explain why there is no overnight support? Or why your call centre won't answer calls? Or text messages go unanswered? Not. Good. Enough.
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Beth
(@bethcsmith23) reported
@andig80 @stayingaliveuk @Plusnet I just had a message telling me to try and call from a different phone as if mine was the problem when a lot of people can't get through. 🙄 shocking.
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GreenWindmill
(@Green_Windmill) reported
@plusnet services down nationwide for 9 hours or so now and they’re yet to even acknowledge a problem, this is madness
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Michael de Groot
(@stayingaliveuk) reported
@Plusnet @OVLHSSociety Thank you Curtis the problem is why does it take over an hour from when your started to let all of us know. This is when your guys let yourselves down. You can’t claim award winning customer service when you do this. Just be honest with us we can clearly see it’s down!!
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Brendan Traynor 🏴🇮🇪
(@Billygamble) reported
@Plusnet Broadband down in G84, do you know when it will be restored? #helensburgh
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kev e
(@keve1981) reported
@Plusnet Been on phone for 45 mins. Also on text message but not heard for 45 mins despite saying it's usually within 15. Solid blue light on router. Sounds like you have issues in the wider area. Do you know how long I will be waiting for?
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kev e
(@keve1981) reported
@Plusnet @RainbowsEnd69 Mine is down too. Sounds like exactly the same problem. Any update @Plusnet ?
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Neil Herbert
(@NeilHerbert) reported
@thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!
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It's Dave Yeah?
(@RadventureDave) reported
@plusnet any update on what’s causing the service outage? Any eta on when it might be back up?
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Plusnet
(@Plusnet) reported
@OVLHSSociety We are very sorry that some customers are experiencing problems with broadband services this morning. We are working quickly to fix the issue - Curtis, Plusnet Sheffield