Plusnet

Plusnet Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes N1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hackney, Greater London, England 12/30/2025 02:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hackney, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Hammersmith, Barnet, Harringay, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @howless4 Hi Saul, I'm really sorry for the issue. It looks to have been due to an outage in your area, I can see the router has been back online since approximately 9am so apologies for any disruption this might have caused you. - Adam - Plusnet Sheffield

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet I’ve already done all these from the last time I contacted you!! in the 4 months I’ve had your intern it’s been awful !!

  • mikeapollo Mikeapollo (@mikeapollo) reported

    @Plusnet Billing has been a pig for months with you stating you'll take payment on the 5th, then actually taking the DD on the 14th-21st and in the mean time, your buggering about with DNS, can't explain the DD issues and have failed to claim cards payments you've authorised.

  • Maaaattoooo Matt Girling (@Maaaattoooo) reported

    @Plusnet Hi, my phone socket isn't like the one in the video it has a separate broadband and phone socket so I haven't got the micro filter attached, I dont have a phone to connect to test as I don't use the number, I have tried a different router and I still have the same issue.

  • roboemjay SmoothEmJay (@roboemjay) reported

    @Plusnet See. This is support. We're coming home lads. Cannot cope with this mess much longer.

  • EllieWest11 Ellie West (@EllieWest11) reported

    @yvonneredbourn I have no broadband. Haven't had all morning. Have tweeted Plusnet but so far no response. Lots of similar issues on the Battle Facebook pages.

  • katebevan Kate 'two jags' Bevan (@katebevan) reported

    @bazzacollins @Plusnet ha ha, in fact I have recommended Plusnet in the past, but this kind of spam is the kind of thing that makes me want to switch providers. NPS is as bad as Myers-Brigg, or horoscopes.

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @plusnet trying to work from home with the worst internet provider ever never recommend you to anyone waking up to flashing red light is just embarrassing thanks for ruining my chances of permanent flexible working as for you “uk call centres” no one works in them ???

  • mikeapollo Mikeapollo (@mikeapollo) reported

    So, the @Plusnet issue rolls on. DNS still poisoned, bill outstanding, payments in pending and no loss of service credits for being cut off due to their payment system being broken. Thank god we leave on the 18/07. This is pants. Verizon have been awesome though.

  • wildduck73 Kirsten Naylor (@wildduck73) reported

    @Plusnet I am leaving you after a few days of being a customer because your network provides me zero indoor signal and dodgy outdoor reception. You cannot retain me as a customer. Your unsub link in emails doesn't lead to any unsub options. STOP SENDING ME EMAIL.