Plusnet

Plusnet Outage in Hackney, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours in Hackney, England

Plusnet Outage Chart in Hackney, Greater London, England 08/03/2020 11:20

August 03: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.16% Internet
  • Wi-fi 9.33% Wi-fi
  • Phone 7.82% Phone
  • Total Blackout 4.78% Total Blackout
  • E-mail 4.32% E-mail
  • TV .58% TV

Plusnet Outage Map Near Hackney, Greater London, England

The most recent outage reports and issues originated from Croydon, London, Golders Green, Paddington, Barnet, Dagenham, Balham, Kensington, Stratford, Hackney, Hendon, Bermondsey, Wembley, Hampstead and City of Westminster.

United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGolders Green Internet
United KingdomPaddington Internet
United KingdomBarnet Internet

Plusnet in Hackney, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:
  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • RealLifeBridg3t Emily Chick (@RealLifeBridg3t) reported

    Not a happy bunny - waited in all day for @Plusnet to install the line and no one has turned up or notified us of a change. When you phone customer services, they're constantly engaged. Not happy especially when we have had to pay for the privilege and are still without internet.

  • Neil_H_Prior Neil Hugh Prior (@Neil_H_Prior) reported

    @plusnethelp Hi. I've just returned home after a month and caught up with emails and have realised my Plusnet line rental saver ended yesterday! I wanted to renew it as I'm very happy with the service. I just checked my latest bill and it's gone from £26 p m to £46! Can you help?

  • piratemoustache Paul Flannery (@piratemoustache) reported

    @Plusnet @plusnethelp no response since I tweeted you, this is poor customer service at any level

  • carlos1981 Carl Howarth (@carlos1981) reported

    @plusnethelp @Plusnet Internet and phone is down - please help! Can't get through on the phone

  • LGray47684767 L Gray (@LGray47684767) reported

    @Plusnet Please think of your customers too Plusnet, NO customer service by phone or live chat.

  • nodsphoto Norman Watson (@nodsphoto) reported

    My broadband speed since changing to plusnet has died get it sorted i’m a new customer postcode AB52 6RS @plusnethelp

  • Glynpeach Glyn Peach (@Glynpeach) reported

    25 years in IT, 12 in public sector senior management and @plusnet are proving to be the worst service company I have ever dealt with. Emails unanswered, web chat turned off, contact centre hangs up every call and DM tweets ignored #notdoingusproud

  • CraigCRogers Buck 💙 (@CraigCRogers) reported

    Hey @Plusnet @plusnethelp are you ever going to answer customer enquires. Lidia Duarte has failed to come back to me from 22nd July 2020 Even after being on hold for 31 mins last Thursday I finally spoken to Shannon joe said that Lidia would call me back in 5-10 minutes.

  • BingoBertie J Harris (@BingoBertie) reported

    @pocket_rocket96 Invariably you'll have to pay for a line you won't use for anything other than broadband. Plusnet were advertising all in for circa £17/month, their customer service is decent. I've had no issues with them, use them at work, virgin at home - had loads of issues with them.

  • DDeaduck Deadduck (@DDeaduck) reported

    @pocket_rocket96 Try plusnet they are very customer friendly and I beleive do a BB only service 🤔