Plusnet Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes E2, N16 and E5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Plusnet outage reports came from the following cities: Islington, Radlett, City of Westminster, London, Poplar, East Ham, Mitcham, Paddington, Barking, Fulham, Thamesmead, Croydon, Hackney, Ealing and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Wi-fi | |
| Radlett |
Total Blackout | |
| City of Westminster |
Internet | |
| London |
||
| Poplar |
Internet | |
| East Ham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Rapper 💙
(@Rapsta65) reported
@gardner_abi @Plusnet @plusnethelp Dread to think how some people are coping with this ongoing problem of no service! I've had no service since last Weds.I'm predominantly housebound & rely heavily on landline & online connections. Companies need a back up service when outages occur, ESPECIALLY for vulnerable ones
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Jon Bradbury
(@jonbradbury) reported
@ajpbradley @boosplodge BTW a lot of routers aren’t locked (Sky/BT & by association PlusNet might be) so if you know he admin login, you can just set up an old router to work on it. So if you’ve got an old VDSL router kicking about you might be able to use that to get you going
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Michael de Groot
(@stayingaliveuk) reported
Looks like @Plusnet have another outage going on. Broadband dropping in and out. Phone line faulty, crackle on the line, when I try to check if it has cleared just by picking up the phone Broadband drops out. I can see similar tweets and community forum posts confirming the same?
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eridukid
(@eridukid) reported
It's popular to bash the telecoms guys, but shout out to both @Plusnet and @OpenreachHelp for taking me seriously when I told them spiders webs keep bringing down my internet and for fixing the problem in under 3 hours. 👏👏👏
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Matt Rhodes
(@wilddog) reported
@Plusnet hi, was having problems with my router so did a factory reset, now the associated broadband username is not mine and I can’t change it, any advice? Thx
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💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️🌈
(@MCY1X) reported
Dear @Plusnet As a soon to be ex-customer, I shall be telling everyone I know how my #broadband has suddenly got substantially worse since I told you I was changing providers. I shall also be changing my Mum’s provider too, and neither of us will ever come back to you. #PlusNet
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Twinairbags
(@Twinairbags03) reported
@Plusnet The wifi have been dropping out all day is there an issue??
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Michael de Groot
(@stayingaliveuk) reported
@Plusnet Engineer booked for tomorrow but possibly pointless if it is a national outage. Problem started at 11.14am.
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Andy Jackson
(@AndyJacko) reported
@Plusnet terrible service from Plusnet. Not only did they disconnect my service early for our house move, but getting it reconnected to new house has been fumbled too..absolutely disgusting. I'll be without Internet for 20+ days while trying to work from home! Just shocking.
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RalphB
(@ralphbates69) reported
@Plusnet @plusnethelp Is there a problem in the NR13 6 area ?, No mobile coverage again today