Plusnet Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes E8, E2, N16 and E5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Plusnet outage reports came from the following cities: Tottenham, Fulham, Poplar, Croydon, Tower Hamlets, London, City of Westminster, Dagenham, Bermondsey, Hampstead, Harringay, Leyton, Streatham, Hackney and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Tottenham |
Internet | |
| Fulham |
Wi-fi | |
| Poplar |
Internet | |
| Croydon |
Internet | |
| Tower Hamlets |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Lewis
(@Kinglouy08) reported
@Plusnet Hi. I tried to pay my outstanding bill of £26.14 at around 11pm last night but your site was down for maintenance. Today, my account has been restricted and it’s saying my outstanding bill amount is £45.16. Why is it now nearly double?
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vikkio
(@vikkio88) reported
@Plusnet thanks for the info, will come back to you people if they dont manage to fix this mess
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Lee Hitchcock
(@preacher2041) reported
Hey @Plusnet do your routers support bridge / modem only mode and are they compatible with Google Wifi?
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Rebeca
(@RebecaQuental) reported
Never had so many issues as I have with @Plusnet no connection, all went wrong over a terrible service tonight!
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Pete Moore
(@PeteMoorePhotos) reported
@Casarlach @Plusnet @blackmirror Disappointed to hear this. In my experience, plusnet service has been good - once you get to an adviser. Hope it works out.
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sum
(@sum99__) reported
@albtelebomb @Plusnet usually u can cancel ? surely must be something you can raise - sudden need to move or something
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Gideon Summerfield
(@gidster3000) reported
@Plusnet we moved my son's number to another network back in September - was a rolling monthly contract - but I've just seen you've continued to charge me since then
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Rieley☆ | ALBEDO HAVER REAL
(@kotospekos) reported
I ******* hate plusnet **** you your wifi is awful
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Steve
(@samh12) reported
@Plusnet when I login to my account it states An error has occurred You can't change your products for the moment, you already have a product change in progress. I don't have a change in progress, can you resolve please.
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Faruq
(@Faruq10101) reported
Plusnet down in Wakefield?