Plusnet

Plusnet Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes N1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hackney, Greater London, England 12/09/2025 19:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hackney, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Paddington, Poplar, Ilford, Camden Town, Southwark, Wembley, Romford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leod_lindsey Lindsey Leod (@leod_lindsey) reported

    @Plusnet hi Plusnet I cancelled our broadband but you seem to also have cancelled my mobile service?!? Can you help?

  • cunbobs Cunbobs (@cunbobs) reported

    @Plusnet please stop increasing my 30 day rolling contract. It's getting annoying that I have to keep changing my plan - I mean, I keep getting more data for the original cost...but still...stop doing it. The cost of living is going up, stop adding to the problem!

  • Noel000123Noel No oil (@Noel000123Noel) reported

    @Plusnet I got sent a new router and although it cut out a few times I’m going to give this a day or so to see how it goes

  • paul67davis ItinerantsRus (@paul67davis) reported

    The customer support @Plusnet may be friendly, but is technically inept. You sold me a package knowing there were going to be issues with the PAC transfer. I'm left in limbo with a sim that won't function and if I leave you can't give me a PAC code so I will lose my number,

  • Maribellmouse Marianne (@Maribellmouse) reported

    @Barrybs1 @Plusnet Yes I am very upset about this issue too, I’m stuck in limbo with no sign of a resolution. They shouldn’t be selling sims and saying they can port numbers until this is fixed! Looking back through twitter it’s been going on for at least 10 days!

  • cazzaragi Calum wilson (@cazzaragi) reported

    @Plusnet Is the issue with porting numbers to plusnet going to be resolved any time soon? The number hasn’t transferred over despite a text last night saying it would. And now I have no data. It’s farcical.

  • Nicole61210427 Nicole T (@Nicole61210427) reported

    @Plusnet we moved into our new home 3 weeks ago and we're still awaiting Internet connection. We've just been informed it will be another TWO weeks!! This is wholly unacceptable. We were recommended you as a provider for excellent customer service. I'm not seeing that whatsoever

  • LesleyC55996557 Lesley Cook (@LesleyC55996557) reported

    @Plusnet 5 days and your tech issue means I still have no mobile network, my number not ported and in limbo because your system says it’s ‘pending’. You say you have no idea when it will be sorted and you can’t even give me a PAC to go elsewhere. Help, plz, this is rubbish.

  • Crazy_RobbieUK Robert Waller (@Crazy_RobbieUK) reported

    @Plusnet Tip 5 - Read people reviews about Plusnet first. Before you do decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.

  • CazUG Caz UG (@CazUG) reported

    @Plusnet why is it so damn hard to pay my bill with you. Cant do it online and I have spent most of the last couple hours on hold to you.