Plusnet Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hampstead, Hackney, Paddington, Hammersmith, Islington, Croydon, Fulham, Poplar, Bromley, Brentford, Newham, Kensington and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Taylor
(@mastap2003) reported
congratulations @Plusnet ! That's one customer jumping ship as soon as possible. When will providers learn, if you don't treat existing customers as well as new customers, we're just going to go somewhere cheaper!!
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Plusnet
(@Plusnet) reported
@osloandrio Hi David, sorry to hear you're you're unhappy about this. Unfortunately we do have to wait until Openreach are able to complete the work to resolve the issue, dependent upon how serious the issue is causing the major service outage. - Jess, Plusnet Leeds 🌻
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benny* ✳️
(@BennyHawes) reported
@Plusnet it does the same on all my devices. I cant ever actually can search for anything. Its very broken.
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A.O_91
(@isse159) reported
@Plusnet Still not working
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Nick Hudleston
(@nickhudleston) reported
Without doubt @Plusnet provide the worst email service in their industry. For years it regularly fails to 'connect to server'. I've appealed to them a number of times over the many years subscribed but obviously they fail to invest & keep up with demand. I'll shortly quit.
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Tara Horner
(@TaraHorner6) reported
@Quickos @Plusnet I have the same problem since this morning. I was told by Customer Service 3 hours ago that this is a National problem, i.e. the entire Network. Why dont you update your service status online which is showing 'no issues'?? Not the first time I've had this problem.
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Bretta Adlen
(@BrettaAdlen) reported
@Plusnet Service is provided by John Lewis/plusnet
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Jane
(@darcy2010_jane) reported
@Plusnet are there any issues with internet in Leeds 16 as mine is down again 😳
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Plusnet
(@Plusnet) reported
@BennyHawes Hi Benny, I'm sorry to hear that you're experiencing this issue. Please try clearing your browsers cookies and cache as this may improve the search function. - Alex, Plusnet Leeds
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Simon Bowland
(@SimonBowland) reported
@bt_uk Hi, my broadband recontract "offers" are higher than what I'm currently paying, and what I'm currently paying is far higher than offers from Sky and PlusNet. Can I cancel online without having to phone BT, as I'm always left waiting in a long queue?