Plusnet

Plusnet Outage in Hackney, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Some problems detected at Plusnet

Plusnet problems in the last 24 hours in Hackney, England

Plusnet Outage Chart in Hackney, Greater London, England 10/21/2020 06:50

October 21: Problems at Plusnet

Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.16% Internet
  • Wi-fi 10.03% Wi-fi
  • Phone 5.71% Phone
  • Total Blackout 4.63% Total Blackout
  • E-mail 2.16% E-mail
  • TV .31% TV

Plusnet Outage Map Near Hackney, Greater London, England

The most recent outage reports and issues originated from London, Islington, Waltham Abbey, Hampstead, Mitcham, Croydon, Enfield Town, City of Westminster, Bromley, Borehamwood, Finchley, Paddington, Camden Town, St Albans and Balham.

United KingdomBarnet Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail

Plusnet in Hackney, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • londonish786 umme omar (@londonish786) reported

    @plusnethelp Hello a plusnet customer who is being continously month after month wrongly billed every month i have to call in and then im refunded. This is a direct breach of my contract as i have to wait for a call handler and this is taking my time every month!!!!!!

  • Martin22541979 Martin (@Martin22541979) reported

    @plusnethelp your service is appalling. I’ve been trying to log into my account for 3 days now and for some reason your site is down for me. I can’t use youview apps, pay my bill and I’m not wasting hours waiting on the phone. I’m leaving Plusnet after 3 months of crap service!

  • orhr14 RhodriRoberts (@orhr14) reported

    @Ofcom Can you help with this? Both my wife and I work from home and are unable to do so due to this mess. @plusnethelp @Plusnet

  • orhr14 RhodriRoberts (@orhr14) reported

    @Plusnet In the process of moving to your broadband service I have been disconnected by my current provider. You were due to take over the service today but have not done so. I'n unable to get through on your telephone line. Can you get in touch to discuss the matter?

  • alan0669 Alan 🐝 (@alan0669) reported

    @amyjaybritton Well done getting through. I spent most of the morning a couple of months back trying to get in touch with Plusnet over my broken broadband, not something you need when you're working from home. O2 used to have the best customer service, they were happy to chat all day

  • Zoey35971484 Zoey (@Zoey35971484) reported

    @Plusnet I messaged Plusnet support on the 17th and I still haven't received a reply

  • steveoooooo1 SteveL (@steveoooooo1) reported

    @howiehok3434 Only down side is that, Plusnet's wifi routers are actually a disgrace.

  • Bartosz_Marzec Bartosz Marzec (@Bartosz_Marzec) reported

    @Plusnet Why is it impossible to contact Plusnet customer service as an existing customer? Sales people are available, but technical support is not. It's the middle of October, you can no longer blame COVID.

  • rgarob_rob Rob Ayton (@rgarob_rob) reported

    @virginmedia What are these faults tho? I was with @Plusnet for 4 years with not a single fault. No refunds ever applied either, we’re paying for a premium service but @virginmedia not fulfilling their end of the bargain. Combined with 1st day of our newborn too 🤯🤯

  • Vanalli Matt (@Vanalli) reported

    @plusnethelp Hi can I get some help with my Plusnet Broadband please?