Plusnet

Plusnet Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes N1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hackney, Greater London, England 02/08/2026 19:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hackney, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Edgware, Hammersmith and Poplar.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.