Plusnet Outage Report in Hackney, Greater London, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Hackney come from postal codes E8 and E2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Plusnet outage reports came from the following cities: Enfield Town, London, Croydon, Southwark, Tower Hamlets, Fulham, Hampstead, Walthamstow, Wood Green, Woolwich, Mitcham, Harringay, Coldblow, Leyton and Camden Town.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Angeline Clean (@NortysTweets) reported from London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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elyob (@elyob) reported from Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Steph 🍻 (@stephpb) reported from Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Dame C 🧙🏼♀️ (@DameClaraM) reported from Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Jo (@Jo48651873) reported from Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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elyob (@elyob) reported from Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Steph 🍻 (@stephpb) reported from Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Napoleon (@NW6Penguin) reported from Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Robbo Robson (@TonyRobbo86) reported
@Plusnet Internet kept going down for 5mins every few hours. Since it was reported it goes down every few mins. Can someone please explain why?
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Anne (@Anne84168766) reported
@Plusnet What defines you is a Co that has no idea! I sent letter of complaint to PN & I just had a call from Raj in complaints to tell me that HE thinks the letter I got from them is not threatening in any way. Let's see what the Ombudsmen says. Raj is ignorant!
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jane russell (@maliandjane) reported
@Plusnet I need help
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Plusnet (@Plusnet) reported
@MittArmstrong Hi there, to process your cancellation our customer options team would need to confirm this over the phone with you. You can contact them on 0800 013 2632. Their opening times are Monday - Friday 8am to 8pm. Saturday 9am to 7pm and Sunday 9am to 6pm. - Cal, Plusnet Leeds
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Eto (@Etoohx) reported
Ended stream early having some Internet issue for some ******* reason ****** plusnet
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Kazzaroony (@Kazzaroony2) reported
@Plusnet your customer service number is not recognised when you click through from the website. However if I type it in to my phone and dial that way it works.
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Garfield StJohnSmyth (@MittArmstrong) reported
Hi @Plusnet is there a way I cancel my broadband without having to ring your customer services? Thanks
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Althea - 💙🏴🏴🇮🇪🇪🇺 (@Naturanelly) reported
@Daisydewdrop18 @Plusnet Ombudsman? Hardly seems fair if they can’t service you in your new area - they have breached the contract?
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John Bs Taxi Service (@jburke040) reported
@Plusnet I asked to finish contact on 20 th January, I did not ask to stay with PLUSNET and I cancelled my DD for you, and getting in touch with trading standards and reporting you for your conduct Your the most corrupt service and a shower of bullies,
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Laura (@LauraBe98039744) reported
@Plusnet, I’ve seen a better deal elsewhere, how can I cancel early and are there early exit fees please?