Plusnet Outage Report in Waltham Forest, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Waltham Forest, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Plusnet
Plusnet is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Waltham Forest, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Enfield Town, Tower Hamlets, Streatham, Hackney, Paddington, Harringay, Leyton, Wood Green, Ealing, Camden Town, Southwark, Fulham, Poplar and Bermondsey.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Waltham Forest, England
Latest outage, problems and issue reports in Waltham Forest and nearby locations:
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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S. (@Shazzabam) reported from Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Vikki (@Wattsit01) reported from Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported
@Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒
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Kintaline Farm (@KintalineFarm) reported
@me_and_flora @Plusnet I have been a strong supporter of PN for years and years, never been let down as badly as now. I am thinking these messages are sent by AI chat bots
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Ash 💙 (@me_and_flora) reported
@goodgary99 @Plusnet It’s the same with me and I’m in the same area as you. There was a mass internet outage affecting our area on Monday night. My parents are with BT and theirs recovered, but Plusnet hasn’t. Mines been down since that night. Moved in with parents so that I can work.
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Jo Jenkins (@JoJenkins1) reported
@Plusnet cannot make phone calls etc, therefore cannot call you. Definitely a SIM problem as tried in another phone, help!
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Stuart Aitken (@ZimboStuart) reported
@Plusnet We are experiencing regular and lengthy outages (no service) in the village we live in. This has been especially bad in the last 2 weeks. DG6 4NT postal code. What is going on? Other mobile providers seem to work, just PlusNet.
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Official Benn (@BenKPirrie) reported
@Plusnet my wifi keeps dropping out, any ideas on how can I fix it?
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Kintaline Farm (@KintalineFarm) reported
@Plusnet still needing urgent help with mobile service. No response for 2 days
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Sean (@seanferguson) reported
@Plusnet broadband down, yet service status says all is fine? Any updates?
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Kintaline Farm (@KintalineFarm) reported
@Plusnet @HoldenMadickie "Chuffed" .. you are ignoring customers, including emergencies, 😒 where they have no phone at all. Cannot phone support 😒
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nats_martin (@nats_turner) reported
@Plusnet Morning! I've received an email/text saying I've used 10% of my smartcap this morning but when I login to my account it shows I still have plenty of my allowances left. Can you clarify for me?