Plusnet

Plusnet Outage Report in Waltham Forest, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waltham Forest, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waltham Forest, Greater London, England 11/17/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waltham Forest, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Hampstead, Paddington, Hammersmith, Islington, Fulham, Poplar, Bromley, Brentford, Newham, City of Westminster, Kensington, Harringay and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHampstead Total Blackout
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Waltham Forest, England

Latest outage, problems and issue reports in Waltham Forest and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @mediabearuk Hi there, If you'd like to discuss whether or not we can alter your contract, I'd recommend speaking directly to our dedicated Mobile Support Team, who can be reached on 0800 079 1133 between the hours of 8AM-8PM. - Alex, Plusnet Leeds

  • HorseSpotter Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @Plusnet Hello my dear supplier of all things internet and home phone stuff. I just tried phoning 0800 432 0200, my phone has broken so I used my old one which is a rotary phone (BT standard issue), the automated thingy didn't recognise press 1 and said goodbye

  • wearethe76 We Are The 76 (@wearethe76) reported

    @Plusnet Your guides and online help don't help at all. I have had £10 added to my final bill with absolutely no explanation, no extra usage and closing my account at the appropriate time. Last time I tried to call it cost me £10. I cannot wait to leave you.

  • GavinFBear James Brooks (@GavinFBear) reported

    @Plusnet Thanks for promising a callback within 24 hours. This was around 44 hours ago. No call yet. Plusnet truly have a remarkable attitude towards customer retention. I had been a happy customer for many years now but was apparently of no value.

  • jackbarber Jack Barber (@jackbarber) reported

    @plusnethelp I'm already a Plusnet broadband and mobile customer. If I wanted to swap to a better Plusnet SIM only deal can I just change my existing contract, or should I just order a new SIM then cancel the old one?

  • lalalolanow Ekin (@lalalolanow) reported

    I sent 2 emails to @Plusnet Customer Srvcs but got no help. They sent smb to repair my internet. He didn't know what he was doing. He ordered new hub -not needed. I paid smb to fix it. @plusnethelp charged me £6.99 for sending it. I wasn't informed I had to pay. Pls pay me back!

  • MsHellieD Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?

  • Heesica_x 다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍 (@Heesica_x) reported

    @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

  • 02muneeb Muneeb. (@02muneeb) reported

    @Plusnet I bought fibre broadband from you and I was promised minimum speeds of 60mbps but I have 1mbps download speed. Please can you fix this???

  • Liberalteapot Liberal Teapot (@Liberalteapot) reported

    @Plusnet I don't have any mobile network at all, is there a way to fix this at all?