Plusnet Outage Report in Ilford, Greater London, England

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Ilford, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Poplar, City of London, Hackney, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

City	Problem Type	Report Time
London	Internet	6 hours ago
London	Internet	11 hours ago
London	Internet	13 hours ago
London	Internet	18 hours ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  Nick Faber (@NickFaber) reported 7 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  Helen Parton (@TotalOfficeBook) reported 7 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Gary Reynolds (@Gutbuster40) reported 8 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Rob Hanson (@robdogtrickies) reported 17 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Jellicle as Fuck (@dansette) reported 18 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  ken (@uk12345) reported 22 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Chris Furneaux (@cfurneaux) reported 25 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Lewis Hardwick (@lewis_hardwick) reported 27 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  PETER PAHOR (@PETERPAHOR) reported 30 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  yunus (@_yunu5) reported 31 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Allison Randell (@PictureEdAlly) reported 32 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Steve Hunnisett (@Blitzwalker) reported 37 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  PETER PAHOR (@PETERPAHOR) reported 37 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Gary Reynolds (@Gutbuster40) reported 39 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Chris Furneaux (@cfurneaux) reported 40 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  jnthn (permanently broken) (@JSDBroughton) reported 41 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Daniel (@Daninho58) reported 41 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Selina Wray 🍊 (@SelinaWray) reported 50 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Katherine (@Pebblepower23) reported 53 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  yunus (@_yunu5) reported 58 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kellyannnoble (@starmagicsoul) reported 2 minutes ago

  @Plusnet why can’t I get through to customer service?

• 
  Dame Yvonne🐈🇬🇧🩸 (@ItsJustaRide) reported 2 minutes ago

  @SpongebobKnackp Thank you! 🙏 My sis has Plusnet (think they're owned by BT?) and has slow BB speed.

• 
  Joanna Culver (@Jce031) reported 5 minutes ago

  @Plusnet up to now I have been a satisfied customer. In February I notified you that I was moving house on 31 March. I wfh. I am being told I need to wait until 21 April for broadband in my new property. Do I need to switch provider or are you able to provide a better service?

• 
  Paola Gabrielli (@PaolaGabrie11i) reported 11 minutes ago

  @Plusnet hello, could someone help me with my last bill? I have DM you already. Thank you

• 
  SpongebobKnackerpants (@SpongebobKnackp) reported 14 minutes ago

  @ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds

• 
  Douglas Cameron💙 (@DougieDCam) reported 15 minutes ago

  @plusnet help! I have no phone signal so can't call you. No reports of a fault on the ee service. Can you help me resolve this issue please?

• 
  Pat1doughty (@pat1doughty) reported 15 minutes ago

  @Plusnet is anyone else having problems receiving and making calls on Plusnet Mobile, our number has stopped, but still recent texts. Plusnet seem to think it’s ok for you to have phone number that doesn’t work!?

• 
  Oscillating Wildly (@OscillateWWFC) reported 17 minutes ago from Wolverhampton, England

  Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

• 
  Richard Wilkinson (@wilkinson_rich) reported 21 minutes ago

  @Plusnet We have internet, hence why we can live with it. But no phone line. We had multiple visits from @OpenreachHelp who would say the problem is with Plusnet. I'd phone you guys and you'd send an openreach engineer and so on. I lost the will to keep complaining. Can you help?

• 
  Natalie (@Chee5e) reported 22 minutes ago

  @Plusnet customer service has really gone down hill since we were last with them. Messed us around & will never go back with them again #avoid