Plusnet

Plusnet Outage Report in Ilford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilford, Greater London, England 03/10/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Harringay, City of London, Southwark, Paddington, City of Westminster, Newham, Islington, Tower Hamlets, Dagenham, Muswell Hill, Romford and Poplar.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcWeb44286656 Marc Webb (@MarcWeb44286656) reported

    @TalkTalk I’ve sent that many it would fill a a4 notepad I’ve cancelled your alleged service nothing for three months which I have paid for and now you want£143 exit fee, by the way Plusnet organised and sorted in three days and a far better Wi-Fi signal faulty master socket 🤔

  • AmyLovesCats Amy 🌍 3.5% 🇪🇺 (@AmyLovesCats) reported

    @Plusnet Hi, I haven't received any DM and our service has dropped out yet again. I'll be calling in the morning because I want to terminate my account without penalty due to lack of service. Its been shocking the last year. Amy

  • MrRetroRob Rob Tighe (@MrRetroRob) reported

    Had new Internet provider @Plusnet for 3 weeks and had a service for just over a week,Hub didn't turn up in time, didn't active my service,gone down twice, went again last Wednesday, said had fixed it Friday but still nothing going to be off till this Wednesday at least😡

  • robjo2112 ROBERT JOHNSON (@robjo2112) reported

    @Plusnet Cost? A bit like tethering then? I'd not thought of that. Considering the earliest date for reconnection is to be the 28th March (from the 1st March outage) and it could be some time in April, if it is a gift the. Yes. If cost involved, no. Could I tether to my android?

  • Barnabus73 🇺🇦🌳⭐⭐GReG_FOReST73🔴🔴⚪🔴💙 🏹 🇬🇧🇧🇻 (@Barnabus73) reported

    @MattDavies_NP Plusnet were a nightmare for me. They guarantee a great connection speed but can't guarantee the WiFi signal.Problem being is, by the time you get to activate the router, you will be outside the 14 day cooling off period. Have found EE to be good, as they use same hardware as BT

  • MarkMillarx889 Millar Millar (@MarkMillarx889) reported

    @Ofcom a Internet provider plusnet has breached a contract by failing to provide a service from day one and they have passed the case onto a debt collection agency. I have contacted to plusnet a number of times and I am getting no where.

  • mxcomps Michael Cross (@mxcomps) reported

    @Plusnet How did plusnet win this. Internet down Fri 10 March and the issue is a fault in my local area. Estimated fix is 15 March 18:29! Five days I will have been without the internet and for someone who works from home it has cost a lot having to travel to the office.

  • MarcWeb44286656 Marc Webb (@MarcWeb44286656) reported

    @j_mcconnachie @TalkTalk You’ll be lucky I’m waiting for manager no 10+ to contact me no service for three months no reply or repair to sort Plusnet sorted it in three days and far better router it works all over the house. Good luck but don’t hold your breath

  • davetaylor2112 Dave Taylor (@davetaylor2112) reported

    @Plusnet I'd love to but I have a really weird issue with my new one that I didn't have with the old one and nobody can think what's causing the problem

  • Lilsushiroll22 Meg (@Lilsushiroll22) reported

    @Plusnet my sim card isn't working and the only way I can contact you is by call or text... please can you get in touch so I can resolve this issue