Plusnet Outage Report in Ilford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, City of Westminster, Tower Hamlets, City of London, Dagenham, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Poplar, Islington and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Andy Washington 😷🇪🇺
(@andywash) reported
from
Hackney, England
My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Denis MacShane
(@DenisMacShane) reported
from
Victoria, England
Has @Plusnet @plusnethelp gone down?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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⭐⭐Baron von Nilesy🌍
(@MilliLeaks_) reported
from
Camberwell, England
@osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Batten
(@harrybatten87) reported
2 weeks to get connected, engineer sent to my house, multiple phone calls to customer service (took 45mins to get through on today’s call) and still only getting 0.4Mbps...... @plusnethelp @Plusnet @Ofcom
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Ziggy Watson
(@WatsonZiggy) reported
@Plusnet Can you offer me a decent unlimited data package as a long term customer? Please let me know. 07505015437. Much love x
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Clive William Bell
(@CliveWBell) reported
Next payment due next week Plusnet. The next payment and all payments thereafter will be cancelled until this issue is resolved
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koka
(@koka50) reported
@plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!
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Ruth Waugh
(@RuthWaugh8) reported
@plusnethelp I spent 2.5 hours this morning on the phone to plusnet, who told me that broadband tests showed the problem as internal to my property, eventually a new router was ordered. Plusnet failed to mention the major bt outage in my area and lo it now works. Not impressed.
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Health and Happiness Personal Training
(@handhpt) reported
@Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.
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Alison McCaul
(@mccaulref) reported
@Plusnet Help! I can't get BT Sport 1 that i'm subscribed to! There is also no Help option for TV on the phones!
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paul mclaughlin
(@paulmcl59537085) reported
@Plusnet if your helping customers why don't i even have the service you promised you definitely haven't done me proud.
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Chris Gorman
(@thekrzr) reported
@Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!
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John Marrow
(@JMarrowLondon) reported
@Littlelucyd @Plusnet Found John Lewis broadband brilliant. All the benefits of Plusnet network and service with John Lewis customer service!