Plusnet Outage Report in Ilford, Greater London, England

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Ilford, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Poplar, City of London, Hackney, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

City	Problem Type	Report Time
London	Internet	2 hours ago
London	Internet	2 hours ago
City of Westminster	Total Blackout	1 day ago
Romford	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  Selina Wray 🍊 (@SelinaWray) reported 4 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Jellicle as Fuck (@dansette) reported 6 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Gary Reynolds (@Gutbuster40) reported 8 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Gary Reynolds (@Gutbuster40) reported 9 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Katherine (@Pebblepower23) reported 17 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Barbara Broccoli (@Errorfied) reported 21 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Allison Randell (@PictureEdAlly) reported 21 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 24 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  yunus (@_yunu5) reported 26 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Steve Hunnisett (@Blitzwalker) reported 28 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Helen Parton (@TotalOfficeBook) reported 29 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Kylie Ainslie (@DrKAinslie) reported 30 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Eileen Rumble (@turtlesnursery) reported 36 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  miac notnats (@MiacNotnats) reported 37 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Chris Furneaux (@cfurneaux) reported 38 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Chris Furneaux (@cfurneaux) reported 46 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  HMS Beagle (@HMSbeagle1820) reported 50 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Lewis Hardwick (@lewis_hardwick) reported 52 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  HMS Beagle (@HMSbeagle1820) reported 54 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  yunus (@_yunu5) reported 57 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Alpe (@tonya6124) reported 12 minutes ago

  @Plusnet not "doing themselves proud". Ordered new SIM on 24 Aug and still not received it. Twice they said it has been sent and after I called them they admitted it had not been sent. Where's this great Yorkshire service?🤬

• 
  Ian Head (@heafod) reported 13 minutes ago

  @Plusnet I have resolved the issue for now. The trouble is the billing mistakes happen every 2 months as Plusnet try to put their price increase through again. Then it takes an hour on the phone to sort it out - again. Plusnet is as useless and tiring to deal with as BT their parent.

• 
  amber pickles🦇 (@themiIkybarkid_) reported 16 minutes ago

  @Plusnet my broadband isnt working help pls

• 
  Jen x (@Jenny1175xxx) reported 16 minutes ago

  @Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)

• 
  GeckoShibori (@GeckoShibori) reported 17 minutes ago

  @Plusnet I was trying to troubleshoot a streaming issue with streamlabs and after 2 hours they said "contact your ISP" so here I am. How can you help me please?

• 
  Jay Gavin T (@thejamester81) reported 23 minutes ago

  @Plusnet please can u assist, my mother in laws plus net Broadband is not working

• 
  Julie McKinnell (@juliejuliemck) reported 24 minutes ago

  @Plusnet shocking, shocking service!!!!!!!!!?

• 
  🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠 (@randall1uk) reported 26 minutes ago

  @Plusnet The internet is back on so u can cancel the visit? Thanks

• 
  Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported 26 minutes ago

  @Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah

• 
  Janet Bance (@JanetBance) reported 27 minutes ago

  Every dealing I have had with plusnet has been horrendous, slow intermittent broadband and very unprofessional customer service