Plusnet Outage Report in Ilford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of London, London, Romford, City of Westminster, Hampstead, Hackney, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@thedicemechanic) reported
@ndanielmusic @VodafoneUK Go to one of the small fry - e.g. PlusNet rides on the EE network but can be less than half the price
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George Hatjoullis
(@gestaltz) reported
The line test is ‘uncertain ‘ and customer service is unavailable. Award winning customer service! I don’t think so. @Plusnet
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Squirt McSquirtFace
(@SquirtTheCat) reported
@plusnethelp 💐 Ashley E, thanks for the phone conversation yesterday & email with Call Block & junk voicemail info. Very helpful! 5-star service from @Plusnet customer services, as always!
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Ian
(@SHEFS17) reported
@Plusnet Is it when your Plusnet Internet connection constantly drops off every evening almost without fail around 10pm, and no don’t bother DM me as our contract is thankfully coming to an end, spend less on advertising and more on getting the basics right, like supplying what we pay for
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Plusnet
(@Plusnet) reported
@laurenwllms I'm really glad to hear it's been sorted out now Lauren. If there's anything else we may be able to assist with then please don't hesitate to get in touch and we'll be happy to help. - Alex, Plusnet Leeds
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Projekt 42
(@Projekt42EDI) reported
.@Plusnet we have no wifi again. We’ve paid for wifi since January 2020 but it’s only worked for 3 weeks of this time. Can you send an engineer out to fix the issue?
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Emma Meredith-Shone
(@emma_shone) reported
@Plusnet I’ve got not HD Channels & no bt sports. I can’t get them back after having issues with the box, which is all sorted now but lost all the subscription services I pay for thanks.
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#torysleaze #toryscum #torycorruption #palestine
(@sturitchie2010) reported
@Plusnet Thank for the reply but having had two managers refuse to speak to me I’m going to contact (or try to) your CEO tomorrow and raise a complaint to the Ombudsman regarding this matter. Plusnet customer service is hands down the worst ever I’ll also be leaving.
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Gemma Jones
(@gemmajones9) reported
@Plusnet got broadband a week ago and connection has been very unstable. Went through troubleshooting steps but no joy. Router now a constant green light and no connection. Please help!