Plusnet Outage Report in Ilford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, Poplar, City of London, Newham, Islington, Wood Green, Southwark, Stepney, Enfield Town, Barnet, Harringay and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cloquet
(@andycloquet) reported
@VodafoneUK @Ofcom 2/2 whatever speed comes into home is wasted by a copper wire connection between the fibre optic box & router = immediate loss of most signal. Tonight, Zoom calls have been interrupted, broken etc. much worse than dreadful Plusnet service & yours more expensive. @TheGadgetShow
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E J Fisher
(@EJFisher2) reported
Has anyone else has a problem with @Plusnet or @plusnethelp? My mother, who is in her 80’s, has been waiting for over two weeks(!) for them to get back to her about her house phone that isn’t working. She chose them for good customer service. Disgusted.
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Simon Kenyon
(@Simon_Kenyon) reported
Disappointed with @Plusnet for not resolving my broadband issues and for not acknowledging any tweets to them either. @plusnethelp
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Plusnet Help
(@plusnethelp) reported
@paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Ness Manship
(@NessManship) reported
@plusnethelp @plusnet no phone no internet for 24hrs. Chat doesn't work, an hour waiting on the phone doesn't work & you're not answering DMs. I tested the line (like the way you get customers to do the work for you) & there is a fault on the line. What am I paying you for?
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Ness Manship
(@NessManship) reported
@Plusnet How about you provide the service you charge for?
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ralphaverbuch
(@ralphaverbuch) reported
@plusnethelp After being on hold for 37 minutes on my mobile, talk to tech support who send me to a closed 'provisioning' service which auto ends the call. Problem still unresolved. Terrible, terrible #customerservice. I expect better. Meanwhile elderly parents cut off. @Plusnet
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Chris Walker
(@BeTheBest_Chris) reported
@MartinSLewis What are our rights to cancel a contract with @Plusnet @plusnethelp if the internet has not worked for two months and they’ve no fixed it for 42 days since the first complaint?
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paul mclaughlin
(@paulmcl59537085) reported
@EJFisher2 @Plusnet @plusnethelp ive had problems since my go active date and still not sorted 3 weeks on they like to pass the problems around the office .
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Larry Mount
(@LazBlazter) reported
@plusnethelp @Plusnet I'm trying to help my 92 year old, deaf, father in law report a broadband and phone issue to you. What a shockingly bad site you offer. A fault system that loops you back to the starting point, no online chat connection.