Plusnet

Plusnet Outage Report in Ilford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilford, Greater London, England 02/17/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Tower Hamlets, City of London, Dagenham, City of Westminster, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Poplar, Islington and Wood Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ziplobthud David Anthony (@ziplobthud) reported

    @Plusnet Spoke to someone earlier and they are looking into it with someone on Tuesday. It's weird as mobile service from a separate provider is also going down when broadband drops for several people in the same town. Hopefully fixed soon

  • FEDUP97560900 FEDUP (@FEDUP97560900) reported

    @Plusnet I have worked through your router for years, with NO PROBLEM, but your rep said you do not support VPN - I have worked on same computer and same router for years and it has been fine THERE IS A CABLE FAULT

  • AnaLadedie ana is Kaitlyn (@AnaLadedie) reported

    @Plusnet could you please fix the WiFi? I have blogs to post and jobs to apply for 😟 my entire town has dodgy WiFi atm and it's not exactly easy... please please fix the issue

  • lizzyjm Lizzy M (@lizzyjm) reported

    @ValerieABossman @TalkTalk Things improved once I moved to PlusNet, though I’m still stuck on slow broadband as fibre hasn’t made it to my street yet! Companies seem to charge more for non fibre connections even though we have no choice!

  • xJosh40 Josh (@xJosh40) reported

    @Plusnet So we moved to ur providers yesterday and I haven’t be able to do a lot because if i go on something but its really slow and very laggy

  • HeadlessHorus Andy 🏆 (@HeadlessHorus) reported

    @Plusnet why is it so difficult to report a fault? My BB has been down for 2 hours and I need a line test running. My phone is working fine, as it has been on the last 3 faults.

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet We phoned up earlier to say what our problem was, only to be told that our service was fine, so our laptop must be faulty! Strange that, because on the brief occasions when it we do have a service, our laptop works perfectly!

  • Leon_Armani23 Leon Armani (@Leon_Armani23) reported

    Wow. Never thought i’d get an internet provider as bad as @TalkTalk but honestly, @Plusnet are 100% on par! Internet connection is just absolute shocking!

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet To be honest, I find your 'cheery' comments, such as this one, very offensive! We pay for a decent broadband service which you never provide. It's down far more often than not. We are seriously thinking of leaving you.

  • 2mimik Maria (@2mimik) reported

    @Plusnet Not so awesome... we kept having connection issues all afternoon/evening and had to use mobile internet. That is not good service and of course you will blame it on others as usual to avoid compensating your clients...