Plusnet Outage Report in Ilford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Poplar, London, City of London, City of Westminster, Hackney, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Screwfix
(@Screwfix) reported
@SM_Underwood @Plusnet Hello Steven, we are aware of the problem with Plusnet and our internal team are working hard with them to fix this. If you don't have access to mobile data, please call us on 03330 112 112 and we would be happy to process your order over the phone. - Many Thanks, Caitlin
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Les Adams 🏴🏴
(@Grizzly1022) reported
@Plusnet your coverage tracker is useless. Firstly it does not recognise Xiaomi or Redmi in the device drop down. Secondly it tells me that in EX8 2QG I will get good coverage inside and out, simply not true, I barely get a signal and then it drops out.
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Abigail Elsey
(@abbie_elsey) reported
Hi @Plusnet - I’m extremely disappointed in your service having had installation booked for over a month ready for when I moved into my property however you’ve delayed this and I still have not had confirmation of a new date. Please can you action asap! Tnx
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Gould300
(@Gould300) reported
@Plusnet Hi. Is there a prob with your mob. network? Trying 2 call person in hospital (who is on +net) & I get a "sorry, calls to this no. are not being connected" msg. Tried from mobile & landline. Your 0800 support system suggests that there's a problem that's being worked on
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Claire Hilton
(@ClaireHilton14) reported
@Plusnet trying to transfer from John Lewis Broadband (brilliant service) to PlusNet. Broadband should have been installed on 01 Nov. Nothing happened. Have now been waiting on call centre for 26 mins. Absolutely awful service.
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Mel Atonin ❤🍄🦇
(@MushroomWonders) reported
@Plusnet @ansteymills When will my friends be back online? Down for over a week now. Not good enough.
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Steve Davies (Sid)
(@SteveSidDavies) reported
@Plusnet Are there problems with receiving mobile calls today?
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Finessa Wallace
(@flunny907) reported
@WeAreOpenreach Complete Bulls**t!! We moved to plusnet with Openreach providing the service and we're on day 10 of openreach not playing ball..... absolutely disgusting...... keep asking for 48 hours to fix the problem and they even feel out with plusnet manager trying to push it!!
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Finessa Wallace
(@flunny907) reported
@WeAreOpenreach Complete Bulls**t!! We moved to plusnet with Openreach providing the service and we're on day 10 of openreach not playing ball..... absolutely disgusting...... keep asking for 48 hours to fix the problem and they even feel out with plusnet manager trying to push it!!