Plusnet

Plusnet Outage Report in Ilford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilford, Greater London, England 03/08/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Harringay, Hackney, City of London, London, Southwark, Paddington, City of Westminster, Newham, Islington, Tower Hamlets, Dagenham, Muswell Hill, Romford and Poplar.

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City Problem Type Report Time
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Wi-fi

Community Discussion

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Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_hendo12 Matt Henderson (@matt_hendo12) reported

    @Plusnet I need help regards my mobile bill and understanding why I've been told I owe, when in fact I dont

  • beaconberetta beaconberetta (@beaconberetta) reported

    @Plusnet is anyone answering the phones today? Spent 40 minutes trying to get through yesterday, still on hold for a similar time today. Have also sent a message through my account with no response. Hardly the great customer service you promised 😕

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet children are definitely safe with Plusnet as their service is atrocious and they are more than happy to leave you without internet for days on end whilst still charging you

  • Lou_M_Young louise young (@Lou_M_Young) reported

    @Plusnet connection issues in Hove again. Definitely not worth £50 a month!

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • Plusnet Plusnet (@Plusnet) reported

    @half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet Funny how when my contact was up for renewal no issues Since the day of renewal I l have lost connection for at least an hour every day and have no internet at all today for the last 6 hours I wish to leave

  • CJCrosby3 CJ Crosby (@CJCrosby3) reported

    @Plusnet my 4g hasn’t been working for a few hours now. it was working this morning. any help?

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet @OpenreachHelp @MarcAllera Please Can You confirm that the openreach engineer will be out today, between 13.00-18.00 as promised, to fix the telephone line. Nearly two weeks now we have been without a working line, we are still unable to take card payments!