Plusnet Outage Report in Ilford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Muswell Hill, Romford, London, Hackney, Poplar, Paddington, City of Westminster, City of London, Newham, Islington, Wood Green, Southwark, Stepney, Enfield Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Muswell Hill |
Internet | |
| Romford |
Internet | |
| Romford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pip
(@pipmadeley) reported
@Plusnet Afraid I no longer have a home phone with which to check. Openreach engineer passed line yesterday with almost negligible FEC errors being reported. Nothing to suggest line would suddenly become noisy at night. Has the possibility of an issue at the exchange been explored?
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Rachel Loader
(@MrsRLoader) reported
@Plusnet @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!
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Plusnet
(@Plusnet) reported
@MatWithnail I'm sorry to hear that Mat! I'd recommend giving our Customer Options team a bell on 0800 432 0200, they're open until 8PM weekdays,7PM Saturday and 6PM Sunday. They'd definitely get that sorted for you👍 I could arrange a call back if you like instead? -Max, Plusnet Sheffield
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A Profound Suffusion of Yellow
(@ProfoundYellow) reported
@pipmadeley @Plusnet If it is an exchange problem, only a non-openreach supplier would make a difference. So cable or 5G basically
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Rachel Loader
(@MrsRLoader) reported
@Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!
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Pete Hawkins
(@petehawk) reported
@Plusnet you’re service us getting so unreliable. Outages happen daily, currently having one. What’s going on?
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Kellark
(@empKellark1) reported
@Plusnet Hi, my mobile signal coverage has been very poor since yesterday is there an estimate on when the problem will be repaired? In London.
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Pip
(@pipmadeley) reported
@thatcedric Giving Plusnet the benefit of the doubt and a month to solve it. Of course the problem could well be affecting everyone else in the area across different ISPs but we're probably the only ones usually awake at that time. Definitely needs investigating though.
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The Curse of Cedric
(@thatcedric) reported
@pipmadeley I've had 2 providers fail to repair broadband. (neither of them Plusnet though) I left both of them (one mid contract, they didn't pursue it). My BT broadband has yet to fail in 8 years. I have unbreakable, the connection has dropped but the 4G backup kicks in.
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Abraham Marx
(@AbrahamMarx1) reported
@Plusnet The billing fee is too high. I want help with this.