Plusnet Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, Upminster, Harringay, Lewisham, Paddington, London, Bermondsey, Newham, Streatham, Leyton, Welling, Walthamstow, Balham, Tower Hamlets and Earlsfield.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Steph 🍻 (@stephpb) reported from Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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GMan (@GMan40555684) reported from Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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S. (@Shazzabam) reported from Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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MadameCholet (@PurpleDon1973) reported from Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Napoleon (@NW6Penguin) reported from Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Dame C 🧙🏼♀️ (@DameClaraM) reported from Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Jo (@Jo48651873) reported from Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Angeline Clean (@NortysTweets) reported from London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Steph 🍻 (@stephpb) reported from Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Newton (@pnewton84) reported
Had phone line issues, DMed @Plusnet, and by noon the following day an Openreach engineer had visited and fixed the issue. So +1 to Plusnet for quick support 👍
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Plusnet (@Plusnet) reported
@TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield
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Faraz Mughal (@farazhmughal) reported
@pnewton84 @Plusnet Recent experience also and only positive on speed of service!
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Plusnet (@Plusnet) reported
@torwalker2 Hi Roger, I'm sorry to see this. We're not aware of any issues which may have caused that but please do get back to us on a DM with your username if that happens again. - Adam - Plusnet Sheffield
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Plusnet (@Plusnet) reported
@ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield
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Plusnet (@Plusnet) reported
@wengemini Hi there Wendy, sure and I'm sorry to see that there's an issue at the moment. Could you get back to us with your username please? - Adam - Plusnet Sheffield
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Denene (@DeneneKerr) reported
@plusnet please can you let me know an email address for customer service. Thanks.
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Tash Ings 🏴 (@Tash1ngs) reported
@Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please
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Ashley Copestake 💙 (@Ashc7) reported
@SamanthaQuek @BritishGas @BritishGasHelp I bought myself out of Sky mobile contract, was awful. No signal at place of work & **** slow even when I had one. Went to Plusnet, fantastic service 👍
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Hannah Oldfield (@hanoldfield) reported
@Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?