Plusnet service status in Ilford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Ilford, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Poplar, City of London, Hackney, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 18 hours ago |
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London
|
Internet | 2 days ago |
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London
|
Internet | 2 days ago |
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London
|
Internet | 2 days ago |
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London
|
Internet | 2 days ago |
|
London
|
Internet | 5 days ago |
Community Discussion
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Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Chris Furneaux (@cfurneaux) reported from London, EnglandHi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Vikki (@Wattsit01) reported from Swanley, England@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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jnthn (permanently broken) (@JSDBroughton) reported from London, England@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Rob Hanson (@robdogtrickies) reported from Poplar, England@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Daniel (@Daninho58) reported from Poplar, England@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a joke
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Chris Furneaux (@cfurneaux) reported from London, England@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Nick Faber (@NickFaber) reported from Hackney, England@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England@VirtualAstro No problems on my Mac (on plusnet)
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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AJ Green (@Green_AJ) reported from Kensington, England@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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mRr3b00t (@hacknotcrime Advocate) #snackoil fan! (@UK_Daniel_Card) reported2 secs.. to update the SMB packages from BT, plusnet do not support syslog forwarding. the SKY router might (not sure which one waiting on SS/data)., the zen internet smb router does not.
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Joy Hughes (@cymbalaria) reported@plusnet Wheres my broadband switch? Ordered 18Nov, told it would happen 25Nov, then 27Nov, then 28Nov. 3 broken promises and no broadband switch and no communication from Plusnet! Ordered the switch on 20-Oct - not as if they haven't had time to plan for it!!!
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#OPEN to work from 9th Dec 🏴🏳️🌈 (@richard0ren) reported@Sarah_May1 Only ever been EE for me, with Plusnet more recently who use that network, £11 for 11GB data meant I could stream Spotify to and from work 3 hour round trip, pre covid
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Adam (@Adammoh65678) reportedI emailed plusnet two days ago but no reply. Really disappointed with this customer service. Definitely won't be recommending plusnet to family and friends.
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Derek Jones (@djones1509) reportedSome of the support staff that work for @Plusnet are so incompetent. A request was issued to add credit to my account. At first they don't and when they finally do, it's called a "good will gesture" even though it's money that's owed to me. Appalling service! #badservice #plusnet
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Peter Johns (@petermjohns) reported@litlowtow @EE Good luck with that one. @EE tend not to appreciate loyal customers. I recommend looking at PlusNet - great prices and service.
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Miss Hall, History (@Miss_HHistory) reported@plusnethelp I have had issues with plusnet since I signed up. I’m ‘guaranteed’ about 40Gb download speed in my 70Gb contract but I’ve never had that. I called and they said they had no Saturday call out appointments for the foreseeable future and that I’d...2/3
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ScooterBunny (@ScooterBunny) reported@AislinnOBrien1 @Plusnet I have exactly the same issue, and I have to wait until Monday to call, customer service couldn't deal with it. Not a great start
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Plusnet Help (@plusnethelp) reported@Pistachio_Penny Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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Aislinn O'Brien (@AislinnOBrien1) reported@Plusnet Your service was recommended to me and I setup my account a week before I moved into my property. It now says the order has been cancelled and there is a problem and I cant get through on the phone or via online chat.I was expecting a better level of customer service!