Plusnet

Plusnet Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG2 and IG1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilford, Greater London, England 12/21/2024 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Upminster, Hackney, London, Thamesmead, Leyton, Tower Hamlets, Fulham, Enfield Town, Ilford, Camden Town, Dagenham, Barking, Harringay, Holborn and Lewisham.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpminster Internet
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomThamesmead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet General internet usage. Browsing, Discord, Teams, YouTube etc. The downstream connection is fine, there is no issue there. Additionally my WiFi connection is strong and stable, which I have checked by pinging the router. It’s the upstream connection that is the problem.

  • RobinGasc Robin Tracey (@RobinGasc) reported

    @Plusnet My mobile phone is down and the phone system was no service for awhile and now it’s come back as plusnet but my phone doesn’t work.

  • paulmck1963 paulmckeever (@paulmck1963) reported

    @Plusnet if you live in london w11 4tw do not go near plusnet absolutely crap

  • NickMoyes NickMoyes (@NickMoyes) reported

    @Plusnet Thank you. Sorry for sounding so cross, but I still feel for an email provider to fail to directly email the email account about concerns over the email account, and only to email a secondary email account given 10+yrs ago really is the cause of the problem. Its a PlusNet #fail

  • rossiontherun Andrew Ross (@rossiontherun) reported

    Staying in the beautiful Lake District great times only bad thing is shocking service provided by @Plusnet been 3 days now without Wi-fi and it’s a new installation terrible wouldn’t recommend them to anyone awful

  • boatdwellergm fmj (@boatdwellergm) reported

    @RobinSmith82 Glad you got it sorted. Away for weekend with plusnet, which seems much better! Upload on giga always v very slow and service breaks frequently.

  • NasserMarand Nasser Marand (@NasserMarand) reported

    @Plusnet you must be ashamed of yourself for loosing my number I had for 18 years and allocating someone else's number to me causing further headache to others. So far no communication or action to recover the number or provide a solution.... Disgraceful and cowardly

  • quinacosatu Cristina Riudoms (@quinacosatu) reported

    After 8 year as a customer I am leaving @Plusnet, you are not allowing to dispute an unreasonable charge because an @OpenreachHelp engineer has lied. You do not give any option, leaving the customer unprotected from @WeAreOpenreach abusive claims

  • jobowandarrow jo (@jobowandarrow) reported

    @sarforalltosee @MrsM_here We’re happy with Zen who aren’t the cheapest but worked better for something quite specific which was a problem with plusnet. Had a pretty bad experience with Talk Talk, not a great fan of Virgin customer service

  • sarforalltosee Sar ☕️ 🏁 ♀ (@sarforalltosee) reported

    @annanderson2012 No but plusnet connectivity been awful for me where it wasn’t with Sky or TalkTalk. Maybe I’m just unlucky