Plusnet Outage Report in Ilford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ilford come from postal codes IG6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (2%)
-
TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Newham, Romford, City of London, Harringay, Barnet, Fulham, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
-
K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael
(@rootbeerquin) reported
@plusnet are audacious to email me to tell me there about to increase my fees despite not actually providing the level of service they agreed to. Charlatans. AVOID
-
Meg Baldwin
(@megsbaldwin) reported
@Plusnet my internet has lost the plot. Saying full wifi service but is hardly working on my phone or TV. Is it down in my area perhaps?
-
Comrade Scott 'Z.O.V' 🇷🇺
(@schiedamseschot) reported
@kenjera2 Tried everything.. no response from Plusnet I'm starting to wonder if my internet connection has been taken away at the behest of the govt 20 hours without.. hopefully I'll get reconnected later cos my mobile signal is non existent
-
🐾 🐈⬛ චᆽච Lucky Nigel Cat චᆽච 🐈⬛ 🐾
(@VictorMeldraw) reported
@Plusnet OMG 14.4% rise U R even more 'less competitive'. I can get faster 'Full Fibre' cheaper / potentially fixed price + little rise at end. (vs fibre part way & more rises) Guess my mobile will be less competitive when I hear from you. (signal was bad today, got E on phone!!
-
Felix ♿ Fern
(@Felix_F_Fern) reported
@tattooedselkie @SkyUK I used Plusnet for a long time because they were well priced, but leaving them when I moved was a ******* experience. Every month they would charge me, I'd call to complain, they'd reimburse me and say they'd 100% cancelled my account and it would never happen again, and...
-
Austin Powers
(@AustinP39032121) reported
@Ofcom @Plusnet why are broadband and phone providers allowed to raise prices by £6+ a month after signing a new 18 month contract? It’s very unfair and terrible practice that need’s to be stopped
-
Keith Dawson
(@Keitheedee) reported
@Plusnet Can I DM you? Signed up for Switching broadband Jan.25th for Mother in Law , not heard anything since contract summary/pre contract email sent . Can't sign in ,no email or username found!
-
Tim Porter
(@timporteruk) reported
@DanWoodger Don’t get me started! They are the worst of the worst in a multitude of ways. I’ve been a Plusnet / Freeview customer ever since and would never go back to Virgin EVER! Best of luck getting out!
-
Eleanor Dallaway
(@EleanorDallaway) reported
12: Will this 🧵 make a blind bit of difference? Absolutely not. Has it helped to let off a small amount of steam? Yes it has. To reiterate, the Plusnet advisors have been more than lovely, but they’re constrained by uncontactable suppliers, terrible processes and legacy systems.
-
jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news!
(@G6JPG_) reported
@Plusnet (DM'd too.) No problem receiving emails from you; just impossible to reply to them, as you don't read emails to the address they're sent from. (Many companies are the same 🙁 - the worse ones _don't_ warn you _in_ those emails not to reply, and unfortunately PlusNet is one such.)