Plusnet Outage Report in Ilford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Tower Hamlets, City of London, Dagenham, City of Westminster, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Poplar, Islington and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Tower Hamlets |
Wi-fi | |
| Hackney |
||
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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karen latham
(@latham_karen) reported
@Plusnet broadband outage in street. BT, Sky, Zen provide decent customer service to neighhours. Plusnet still haven't confirmed my problem is going to be fixed. Shockingly bad service.
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tcfi
(@tcfioftfic) reported
@Plusnet a number of our Members of The ******* Idiots Club are having problems with their Plus Net Broadband connections. Is this due to the heatwave or some other problem? tcfioftfic
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Ian Watson
(@orchard_end) reported
@Plusnet Only been a customer for three and utterly brassed off with Plusnet. Why on earth don't you warn people up front that if they include a PAC code in the order there is a great chance their number will be ported and so cut them off while waiting for the new SIM to arrive.
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Craig
(@TheCraigusus) reported
@diamondsforex @Plusnet I fully agree. Do not use them, for anything. They draw you in with their 'cheap' prices. BUT, you get what you pay for. Poor service, poor customer support.
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Plusnet
(@Plusnet) reported
@felixeve Hi there Felix, I'm really sorry for how long it's taken for us to reply, we're much busier than usual at the moment I'm glad the issue has been fixed but please feel free to get back to us on a DM with your username if you need any further support. - Adam - Plusnet Sheffield.
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A P
(@ProfPilk) reported
@rodakthered @Plusnet I think it is because they only have 3G partners and many countries are turning this service off as they have 4 and 5G. I found this out the hard way in Germany recently…
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Felix Eve
(@felixeve) reported
@Plusnet Ok, you fixed it. Shame you help phone line was down and you don't respond here either :(
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Cristina Muntianu
(@CristinaMuntia1) reported
@Plusnet the worst customer service ever! False promises, very disrespectful tone of voice and no care and empathy for their customers! Hugely disappointed with my broadband choice!
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Geet K
(@geet_k) reported
@Plusnet broadband has been down since Monday and there’s no resolution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?
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Geet K
(@geet_k) reported
@Plusnet broadband has been down since Monday and there’s no resulution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?