Plusnet

Plusnet Outage Report in Ilford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilford, Greater London, England 02/19/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Islington, City of Westminster, Tower Hamlets, City of London, Dagenham, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Poplar and Wood Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomIslington Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Questioning if I should cancel my @Plusnet install after how many bellends they have as SuperUsers on their Forums. Basically clueless post spamming salty ***** who get emotional about everything. Wanting faster internet is "It’s more about stroking egos" ok. Guys, sort it.

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.