Plusnet

Plusnet Outage Report in Dagenham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dagenham, Greater London, England 01/07/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dagenham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Poplar, Hackney, London, City of London, Newham, Islington, Southwark, Stepney, Enfield Town, Croydon, Harringay, Ilford and Romford.

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City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • charlottee_efb Charlotte Bilton (@charlottee_efb) reported

    Just don’t get how our @Plusnet wifi connection can be so so bad! Only my laptop connected to it, and it’s taking too long to attach 2 documents to an email. Forever using my mobile hotspot instead! Definitely changing wifi provider ASAP! @plusnethelp

  • WakeySpur Wakey Spur (@WakeySpur) reported

    @plusnethelp Hello. I was just wondering if Plusnet mobile only customers can sign up for new customer only deals for your broadband? Thanks.

  • tonyc0506 tony cottrell (@tonyc0506) reported

    @Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all

  • ce63l Carol (@ce63l) reported

    @MarcAllera seriously unhappy with the joke that is customer service for PlusNet. "You" took £200 of my money in error, despite me advising in good time of the error. I've raised a customer complaint and asked to be called but they won't. So let's see if this helps.

  • MrPeterUnwin peter unwin 🇬🇧 (@MrPeterUnwin) reported

    @plusnethelp Hi, thanks for responding. I am currently a (renewed) Plusnet customer. I was hoping to upgrade earlier this year, hence query. Code EH10 7HU No. 65. (Openreach installed to this area last year). Regards,

  • MichaelJDixey Michael Dixey (@MichaelJDixey) reported

    @PaulOckenden Thanks for this! Problem now solved! Shame Plusnet couldn’t provide a bit of customer service and advise of the change before hand.

  • Christo09801069 Christopher French (@Christo09801069) reported

    Don't be fooled by @Plusnet otherwise known as Putin-Net. I called to take my service with we when moving, but I've now had debt collectors set on me for a service that I did NOT cancel. They refused to listen; refused to take responsibility. Disgraceful arrogance. Nasty company.

  • 67Spiel Luke, Woke outrider on the storm 💙💙💙 (@67Spiel) reported

    I ditched Talk Talk after a series of failures on their part to communicate adequately and not being helpful when I tried to resolve things. I switched to @Plusnet, and I've had cause to speak to customer services twice so far. And it's so calming to actually get service.

  • Hartforddude Paul Dicken (@Hartforddude) reported

    This is appalling support from #PlusNet Just had phone call from PlusNet support who asked me to send screenshots of speed tests. As stated previously the wizard link sent does not work. Pathetic

  • largoatsecurity Largoat (@largoatsecurity) reported

    Hey @Plusnet. I've got a brilliant idea for you that could help you improve customer experience. Send out the router BEFORE services are due to go live. Not 1-2 days after. Just a thought.