Plusnet

Plusnet Outage Report in Dagenham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dagenham, Greater London, England 01/20/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dagenham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Romford, London, Hackney, Poplar, Croydon, City of London, Newham, Islington, Southwark, Stepney, Enfield Town, Harringay and Ilford.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomRomford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMohtas Tom Sturge (@MrMohtas) reported

    @virginmedia Too slow, gone with @Plusnet instead

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet Great value broadband, award-winning customer service, for just £22.99 a month? That'll do. We're here to help from 8am-8pm every day. OR Just copy and paste every response. That won't do!

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    My internet is well and truly broken! This unacceptable I’ve double / triple checked all connections. I can’t access any device. My tv and Alexa won’t work although the hub says it’s connected- everything else indicates no internet connection. @Plusnet #FedUp

  • AdrianRP62 AdrianRP (@AdrianRP62) reported

    @Plusnet Thanks. I’m still getting system administrator messages for all my outgoing emails: “undeliverable…your message did not reach some or all of the intended recipients”. So I am only receiving at present. Thanks for your help.

  • paul_at_hexham Paul Berry (@paul_at_hexham) reported

    @Plusnet @drc1947 With respect, this is untrue, please stop saying this. Plusnet email cannot be accessed using a client. We are now into day 5 of this outage (please admit that it started late on the 9th), and all we hear is this repeated, formulaic non-truth.

  • Carol15575949 Carol (@Carol15575949) reported

    @thatcastrochap @Plusnet I’m having exactly the same problem , everytime I ring they keep saying refund being processed

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet It is STILL not working now. Did for a short while this morning but now stopped again, not receiving any emails. It is farcical.

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MCKENZIEPICS Saturday morning and still having problems, intermittent, emails not sending out...help!

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @BeanieMacintosh @Plusnet I can’t understand why I’m having to go out elsewhere to get internet to complete the in service training for my work when this crowd get a direct debit off me every month for a service I’m not getting 😡

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @BeanieMacintosh @Plusnet I did that yesterday and many times before. I only found out yesterday that they need to open a question then there’s 30 days for them to fix or I can leave without penalties 😡