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Plusnet

Plusnet Outage Report in Dagenham, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Dagenham, England

The most recent Plusnet outage reports came from the following cities: Romford, Poplar, City of London, Hackney, Billericay, Croydon, Islington, Harringay, Southwark, Newham, Tower Hamlets, and Dagenham.

CityProblem TypeReport Time
Romford Internet 5 days ago
Poplar Internet 7 days ago
City of London Internet 10 days ago
Hackney Internet 13 days ago
Billericay Phone 13 days ago
City of London Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • gouldydl
    Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • RJBrock
    Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • londonkro
    Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge
    Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Silklink
    Sིiིlིkིlིiིnིkི (@Silklink) reported

    @Plusnet Hi, PlusNet staff are mostly helpful & friendly,but one of your staff at Sales L Team A wasn't like that.After she gave me the tariff figures,I asked if she could send full figures by email.She accused me of being rude to her& SLAMMED the PHONE ON ME. Can I make a complaint pls?

  • Heesica_x
    다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍 (@Heesica_x) reported

    @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

  • Goulden_David
    David Goulden (@Goulden_David) reported

    @Plusnet Well you finally broke me and lost a 17 year customer and didn’t give a stuff…😡

  • jackbarber
    Jack Barber (@jackbarber) reported

    @plusnethelp I'm already a Plusnet broadband and mobile customer. If I wanted to swap to a better Plusnet SIM only deal can I just change my existing contract, or should I just order a new SIM then cancel the old one?

  • Ohfishcakes
    Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet Hi, I did the test on Ethernet and the problem was I was getting latency spikes. I spoke to the company and they heavily insist it’s down to my ISP

  • wearethe76
    We Are The 76 (@wearethe76) reported

    @Plusnet Your guides and online help don't help at all. I have had £10 added to my final bill with absolutely no explanation, no extra usage and closing my account at the appropriate time. Last time I tried to call it cost me £10. I cannot wait to leave you.

  • HorseSpotter
    Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @Plusnet Hello my dear supplier of all things internet and home phone stuff. I just tried phoning 0800 432 0200, my phone has broken so I used my old one which is a rotary phone (BT standard issue), the automated thingy didn't recognise press 1 and said goodbye

  • MsHellieD
    Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?

  • g_e_loach
    G E Loach (@g_e_loach) reported

    @Plusnet We have already been in contact with the support team multiple times a day for over a week and we have been in contact with BT Sport. No one is resolving the issue. I have now made an official complaint due to the lack of resolution.

  • Plusnet
    Plusnet (@Plusnet) reported

    @g_e_loach Hello, I'm sorry that you are receiving connection issues when using BT Sport. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield