Plusnet Outage Report in Crayford, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (14%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Croydon, Poplar, Bromley, Basildon, Newham, Sevenoaks, Harringay, Caterham, Romford, Southwark and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
-
Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
jaggy thistle
(@jaggythistle50) reported
@Ofcom Thank you . Wish I'd copied you in weeks ago with my @Plusnet account. An absolute nightmare and stressful 8 weeks. But they closed the contract yesterday. I'm guessing because I involved you. Dreadful company who think we are all stupid
-
Xenios Pavlou
(@XeniosPavlou) reported
@Plusnet very dissapointed. You sent me a wrong bill worth 191 pound instead of 27.99. You admitted this was wrong. Waiting 2 weeks for it to be sorted. Still waiting for you to alter bill so i can pay!.now your restricting my service?. Get my bill sorted and i will pay!
-
Alex 💙
(@OnlyAlex22) reported
@Plusnet Still no signal, can you look into this for me please? Thanks.
-
Peter Marnick
(@virgin747) reported
@Plusnet Just wanted the team for your excellent customer service. Had a fault caused by @OpenreachHelp. You have kept me informed every step of the way, no chasing from me and then today offered me compensation for the trouble. Really impressed and wanted to let you know.
-
Peter Gould
(@QualityIsKing) reported
@OpenreachHelp Hi. My parents moved from @plusnethelp FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?
-
nic monks
(@theRealNicMonks) reported
@Plusnet Thanks Curtis. I appreciate the help. Frustrating that we seem to have lost a couple of weeks and knocked my confidence in the previously excellent support. Hoping it’s plain sailing from here.
-
Loretype
(@loretype) reported
@Plusnet getting really tired of unreliable internet after signing up with you guys at my new home. Had an outage for about half an hour now after intermittent issues all day
-
Kat
(@Kat_F_88) reported
@Plusnet my mum's landline is not working, the engineer confirmed there is a fault but no fix on the horizon. Your team have refused to increase her minutes on her mobile plan. Why should she pay line rental for a line that doesn't work, and pay for a bolt on to make up for it??
-
richard mark
(@kumonryuzoa) reported
@Plusnet how do you justify having such a poor customer service/ support? I have a new sim which arrived last week- I cannot make or receive calls or txts - no one will answer emails, support requests or direct messages on here- appalling!!
-
Dotty V & Free
(@Dorothy97638586) reported
@FlowerP79667758 Plusnet have been great and any problems sorted immediately with fantastic customer service.