Plusnet Outage Report in Crayford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: Hackney, Leyton, London, Dagenham, Tottenham, Upminster, Harringay, Catford, Croydon, Bermondsey, Southwark, Lewisham, Newham, Welling and Walthamstow.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Katherine (@Pebblepower23) reported from Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Eileen Rumble (@turtlesnursery) reported from Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Kevin (@londonkro) reported from Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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John Sandy (@JohnLSandy) reported from Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Laura Attridge (@laura_attridge) reported from Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Kate Marr (@kate_marr) reported from Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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graham eveleigh (@bigGeveleigh) reported from Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Barbara Broccoli (@Errorfied) reported from Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Jellicle as Fuck (@dansette) reported from Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Tim Easton (@timeastonco) reported from Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Allison Randell (@PictureEdAlly) reported from Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Fenton 💙 (@rosieraecrafts) reported
@Plusnet Morning. My mobile phone is declining all landline calls this morning. Mobile to mobile is fine but landline is getting blocked. Is this a known issue? Thanks.
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Ian Garfield (@iangarfield) reported
Hey @plusnet, having some issues with the WiFi on our router. Any chance you can support please :D
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patently (@patently) reported
Every single previous ISP has failed to solve connection issues. When they’ve happened, we’ve (literally) had to change ISP after weeks without broadband. I chose @Plusnet for the customer service reviews, I’m pleased I did.
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Lynne🖤 (@LynneD1966) reported
@Plusnet Hello! We have had no mobile service in SO32 area since midday yesterday, but your site reports no problems. Can you help please? Broadband and landline are fine. Thank you.
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MamaBear (@MamaBearwill) reported
@Plusnet I’ve tried contacting purecard as was previously advised but cannot get an answer. Just curious if this reward was from plusnet why do I have to chase this up? Customer service surely should do that?
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Pat Mooney (@skytrainbkk) reported
@Plusnet router is in main socket permanently flashing orange DT4 8BB skytrainbkk your service is carp
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Ann Woolfenden (@WoolfendenAnn) reported
@Plusnet we are having real issues with Internet dropping off every 10 mins on so. Could someone help please?
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@stuiesav (@stuiesav) reported
@plusnet #Internet still #broken and no service update for ages - When can you let us know what is going on with your service in the TN19 / TN21 postcode areas please???
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Russ Nightlife (@CreldBrumple) reported
@mynnoj I've had this from Plusnet, despite recently signing a new 18 month contract? apparently they can increase prices but I can't cancel it
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Ann Woolfenden (@WoolfendenAnn) reported
Why can I not ring someone when I have an issue with my Internet @Plusnet . I have been a customer for a long time and don't want to leave but you may be leaving me no option.