Plusnet

Plusnet Outage Report in Crayford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crayford, Kent, England 02/17/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crayford, Kent, England

The most recent Plusnet outage reports came from the following cities: Croydon, London, Hackney, Tower Hamlets, City of London, Dagenham, Basildon, Newham, Harringay, Southwark, Sevenoaks, Romford, Poplar, Orpington and Stepney.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • churricanrana John Jackson Fan Account (@churricanrana) reported

    Any recommendations for an internet provider that isn't a total bag of drizzling ****?? (so not @Plusnet)

  • jonbarony John Barony (@jonbarony) reported

    @Ofcom @Plusnet @jonbarony my contract is at its end my issue is that for new customers the deal is £21.99 i’m being offered £29.99 so it looks like i have to find another provider

  • hello_itsme87 Kiwi__b (@hello_itsme87) reported

    @Plusnet Hello I called yesterday as my broadband was down and the guy was helpful in getting me to reset it. It worked on my laptop but it didn't work for my mobile he tried to fix it for me but it still didn't work. It's now been over 16 hrs that my wifi isn't working on my mobile. Help

  • Plusnet Plusnet (@Plusnet) reported

    @flookoco Hi Ian, I'm sorry to hear about this, you can speak to our Customer Option Team to discuss the monthly price further and see if there is anything that can be done. They are reachable on 0800 013 2632, my colleague will be able to further assist. - Curtis, Plusnet Sheffield

  • RebreakNews Rebreak News (@RebreakNews) reported

    @Plusnet you guys are the worse internet provider ever. And when the customer is not happy, he can't leave. They are cheap for a good reason.

  • DrMattStroh Matthew Stroh (@DrMattStroh) reported

    @SkyHelpTeam A fellow villager has both Plusnet (for her business) and Sky, yet it's only Sky that's failing... That's why an ex BT engineer has suggested it's likely to be an infrastructure issue involving a failed switch somewhere in the system.

  • arboy1971 Richard Simmons (@arboy1971) reported

    @Plusnet @plusnethelp Someone is spoofing my phone number. I'm getting calls from people saying I've phoned them but I haven't. Can you help urgently please?

  • StockLoves Stockportloaves&fish (@StockLoves) reported

    @Plusnet my Wi-Fi connection has been non-existing all day today I've had to cancel two zoom meetings and it's still not working

  • andy17467869 andy (@andy17467869) reported

    @Plusnet My internet other day was terrible...had to turn router off 8 times and having to do this all the time ..im in hospital now..so cannot do owt ...but cant keep on like this

  • FeisalUmar Feisal Umar (@FeisalUmar) reported

    @Plusnet Thank you, I would prefer a member of your 'award winning' customer team to call me an explain a threatening email for £0.80.