Plusnet Outage Report in Crayford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Croydon, Southwark, Newham, Poplar, Ilford, Romford, City of London, Harringay, Warlingham, Bromley, Basildon and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Soph ✨🇯🇲
(@Signedbysophiee) reported
In all my life I have never had such atrocious service as I have had with PlusNet. The absolute WORST broadband provider EVER! @Plusnet
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Blue Bear
(@BlueBearEtc) reported
I've got 1 very sick human who was up the hospital last week who is now worried that she won't have any Internet from tomorrow because @VodafoneGroup can tell @Plusnet she's switching but then cancel the switch because she can't answer phone calls leaving us with no Internet.
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gracee
(@graceefosteer) reported
@Plusnet already has 100x better customer service compared to NOWTV. Even tho I’m still having issues (due to Openreach), the way Plusnet are handling it is so much better!!
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Clare Jones
(@therealdrcj) reported
@Plusnet - I’m not the happiest customer as my broadband has not been reliable. However, I’d like to give credit to Abdul who dealt with my issue today - he listened, empathised, suggested a solution then carefully talked me through the process. I felt valued. Hope it works!
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Barry (the Koala).
(@KoalaBarry) reported
@BlueBearEtc @VodafoneGroup @Plusnet Oh dear, have you a customer number with Plusnet... ?
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Pauline Delaney
(@Pauline79190767) reported
@Plusnet Hi there, no worries, I spoke with one of your colleagues Saturday morning. It was an outage that had to be resolved by @OpenreachHelp, and we were back online before their expected time, so less than 24 hours without. Apocalypse avoided.
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⚒️ 🫧 Craigo 🫧⚒️
(@TopGunCraig) reported
@CHartleyPhotos Sim only get on plusnet. Uses ee network but alot cheaper
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Markham Correct
(@CorrectMarkham) reported
Hi @Plusnet internet been down since 2.30 no reply to "Help" text can you help?
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Becky Amiss
(@bekchops) reported
@Plusnet award winning customer service eh? Missell, by not including call charges as asked, then cut OAP customer off completely (phone and broadband), then close their complaint by shutting down their account - mark as resolved. @OmbudServices time.
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💙
(@retallycally) reported
@Plusnet unable to use my mobile as network not registering. Have tried all routes to fix but it won't work. Urgent help needed