Plusnet

Plusnet Outage Report in Crayford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crayford, Kent, England 03/04/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crayford, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, Harringay, Southwark, Newham, Croydon, Tower Hamlets, Dagenham, Basildon, Sevenoaks, Romford, Poplar, Orpington and Stepney.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • staffscat Clare (@staffscat) reported

    @SkyHelpTeam Checked our local community site. Plusnet have also accepted there is an issue as other streets and internet providers including BT are affected. This is not an isolated issue.

  • ShitGimpEdits **** Gimp Edits (@ShitGimpEdits) reported

    @Morrigoobers @Plusnet @virginmedia I mean **** the refer a friend bs, I'll just say. Yeet plusnet, go for virgin.

  • RonnieRoo65 Veronica (@RonnieRoo65) reported

    @UswitchUK @Plusnet OMG if your the best, l hope l don't encounter the worst. Poor quality of broadband, customer services that agree you don't need to pay early exit fee, not once but twice but then sell you to a debt collection agency. 1/10 is to high a score.

  • regcmchugh Roy Mchugh (@regcmchugh) reported

    @plusnethelp This is shocking customer service! We have been trying to contact @plusnet for days, with no reply. Our broadband is dropping out frequently making work impossible! I accept covid is making things difficult but this is out of order!

  • PScotfree Peter Forbes (@PScotfree) reported

    @plusnethelp Query. I have router (Plusnet) set to both 2.4 & 5 ghz settings but of late I keep losing the 5g signal. have found that if I switch router off for 30 secs or so, then I can reconnect to 5g signal. Does this mean fault with router ??

  • kpfssport sportstweet (@kpfssport) reported

    @plusnethelp hi Plusnet help. Any explanation of poor broadband signal quality in Birmingham. It seems to get worse when it rains (which is frequently). It's fine for normal stuff but it's starting to affect my ability to work.

  • rhino_beehive rhino beehive (@rhino_beehive) reported

    @Plusnet You're not doing much @Plusnet. I just tried to activate my £75 gift card, only to be told that it expired a week ago. The agent at the outsourced(!) rewards company was unprofessional and evasive. Would hope for a bit more understanding after the year we've all had. Never again!

  • UserUnk05781614 💲_Kaur•D ☬ (@UserUnk05781614) reported

    @Plusnet 😡 So fed up ..having been waiting over 1 hr to speak to someone. Broadband issues! #angrycustomer

  • ellenshep2610 Ellen Shepherd (@ellenshep2610) reported

    @PDPhotoUK @Onestream_UK @Plusnet We went with BT in the end. She needed a line upgrade too and they didn’t charge for that. Easy to organise and they offer a pensioner benefits related service once they assess usage. 👍🏼

  • carolinelucy1 caroline lucy (@carolinelucy1) reported

    @plusnethelp - absolutely useless! I switched because BT was bad but OMG this bunch are even worse! Can't even get help because their offices are closed..... @Plusnet I'll be asking for my money back first thing in the morning