Plusnet Outage Report in Crayford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (8%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: Hackney, Tower Hamlets, Woolwich, London, Croydon, Longfield, Leyton, Swanley, Poplar, Barking, Southwark, Newham, Bermondsey, Tottenham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Tower Hamlets |
Internet | |
| Hackney |
Internet | |
| Woolwich |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Reid
(@aclare1234) reported
@Plusnet only had your Internet a matter of weeks and nothing but issues 😭 the time I get in from work, the online chat and customer services are closed. Router showing red and flashing orange and trouble shooting not resolving. Feel like I'm paying for a non existent service.
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NorthRoadCycles 💙
(@NorthRoadCycles) reported
Hey @Plusnet @plusnethelp you better get over here and remove your stuff and cancel our account if I can't even get on the Internet for more than 20mins.
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Susan Philcox 💙
(@spcb61) reported
@theabingdontaxi Glad you’re getting a discount but frustrating, isn’t it. We switched to BT a couple of years ago from PlusNet (owned by BT) because BT’s equipment was so much better & we were frustrated with PlusNet’s attitude. It’s difficult, I hear good & bad things about all the providers.
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Lewis
(@PersistentWorld) reported
My internet has been up and down for two days. Jesus Christ, @Plusnet please get your act together. I've a new router and new line. As a business customer, this is a bloody nightmare.
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Blondiesa #DissolveTheUnion #UseTheMandate
(@blondiesa) reported
@Plusnet This has been an ongoing problem not just for us but others as well in Kinross I suggest you contact open reach & get them to sort their boxes out as many are not getting the service that we pay for our promised contracts are not being met
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nicola schofield 💙
(@nicscho) reported
@Plusnet router keeps turning orange and internet goes down. Restored after a few minutes. Any ideas please? (all cables etc checked, it’s new router so assuming service issues?) Few days now.
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Bojko
(@thebojko) reported
@Plusnet once again you are unable to provide me with the internet speeds I pay for. It's always 15-18mb. Always. Literally the worst internet experience i've had my whole life is the 8 months I've had the misfortune of choosing Plusnet. Absolute disgrace
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Darren
(@bizzehdee) reported
@NorthRoadCycles @Plusnet @plusnethelp You should get them to remove it anyway, plusnet has always been one of the worst providers in terms of reliability and customer support
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Andrew Cook
(@BinkyPro) reported
@Plusnet 5GHZ channel is showing the wrong time and nobody can connect to it. Please can you fix this ASAP, the UK is in BST and your hub is trying to use GMT since last night?
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Norman
(@BeldomN) reported
@LizParkin3 @Plusnet I have been with them 1 week. Their router is terrible. I am pretty PC savvy and if I had any hair I would be pulling it out. Was with BT but they got very expensive. Their router was Brilliant. Never lost a signal.