Plusnet Outage Report in Crayford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: City of London, Croydon, London, Romford, Hackney, Snodland, Harringay, Southwark, Newham, Tower Hamlets, Dagenham and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Campbell
(@djc22) reported
@ThreeUK how much longer do I have to put up with a rubbish network while your engineers work on a mast??? My house runs on Wi-Fi. It now can’t! 6 years with plusnet without missing a beat, 3 months with you and everything falls apart. I can’t even get a signal in every room!
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Mark Hodgson
(@dmarkhodgson) reported
RT @MSE_Deals: Right now you can get 12GB of data, unlimited calls and texts for just £4.50 a month from Plusnet 👇 Shame they don't support short code texts, often used for security verification or customer feedback. Left them for that reason alone. Price isn't everything.
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Ashley supporter of a Premier League team
(@Dest_unknownn) reported
@Plusnet I don't have any mobile data or phone signal
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k0x
(@k0xak) reported
@Plusnet @n0rbie How much do you charge for dial-up service?
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Sheila Freeman
(@Skellyfree) reported
Seeing as @JohnLewisRetail and @Plusnet think 3 months down the line, illegally deducting money from an ex-customer on pension credit is fine, I have sorted it myself, from helping mum to claim the fees back from her bank. Try and challenge, we'll see you in court. Charlatans!
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Plusnet
(@Plusnet) reported
@garethdrake further investigation and repair. Their estimated response time is by the 17th of June but, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will contact you once have an update. Regards, Emily Plusnet Leeds
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oldman
(@xOldmanpete) reported
@Plusnet every night the WiFi goes down WA11 area, been like this for the last 3 weeks but when I go to tweet about it, it starts working.
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Strategic-Planet
(@StrategicPlanet) reported
@OpenreachHelp and @Plusnet your engineer failed to turn up for a booked appointment today. I am now without broadband and cannot get a definitive answer as to what is going on and when my internet will be restored. Why is your customer service so poor?
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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shaun
(@costaaircon1) reported
2 they clearly don’t care and i hope they would be as lenient. With you’re money as they are mine. It’s actually not about the money it’s about how they treat people . Please stay away from #plusnet clearly no morals Yorkshire, really what lying not last time I checked!