Plusnet outages and service status in Crayford, England

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crayford, England

The most recent Plusnet outage reports came from the following cities: Poplar, Hackney, Dagenham, Orpington, Ilford, and Newham.

City	Problem Type	Report Time
Poplar	Internet	5 days ago
Poplar	Internet	6 days ago
Poplar	Internet	6 days ago
Poplar	Internet	7 days ago
Poplar	Internet	8 days ago
Poplar	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 2 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  PETER PAHOR (@PETERPAHOR) reported 4 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Rob Hanson (@robdogtrickies) reported 5 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  ken (@uk12345) reported 8 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Gill Dale (@GillDale3) reported 10 minutes ago from Sutton at Hone, England

  Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

• 
  John Sandy (@JohnLSandy) reported 18 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 26 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Alan (@BigAlxyz) reported 27 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  yunus (@_yunu5) reported 28 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Tandleman (@tandleman) reported 31 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Clive Slade (@the_lazy_ferret) reported 34 minutes ago from Seal, England

  Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

• 
  Andy 💙 🇪🇺 (@andywash) reported 35 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  GMan (@GMan40555684) reported 35 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Dawn Gould (@gouldydl) reported 44 minutes ago from Dartford, England

  It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

• 
  graham eveleigh (@bigGeveleigh) reported 44 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 47 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Vikki (@Wattsit01) reported 51 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 53 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Laura Attridge (@laura_attridge) reported 57 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Usman (@utkhan79) reported 59 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David McGinlay (@Quigmeister) reported 6 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  gazza (@ShaunGaz) reported 10 minutes ago

  @FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area

• 
  exe | @terminate (@terminate) reported 10 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  GromitFoxZero (@gromitfoxzero) reported 11 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 18 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

• 
  Rob Dyson (@dysontour) reported 19 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.

• 
  GM Mark Howitt (@MarkHowitt) reported 20 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Jason F (@jasonFr54781642) reported 27 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  namecantbebrank (@alreetson) reported 28 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  GM Mark Howitt (@MarkHowitt) reported 30 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.