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Plusnet outages and service status in Crayford, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Crayford, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 1, 8:08 PM GMT+1.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crayford, England

The most recent Plusnet outage reports came from the following cities: Hackney, Dagenham, Orpington, Ilford, and Newham.

CityProblem TypeReport Time
Hackney Internet 2 days ago
Hackney Internet 5 days ago
Hackney Internet 5 days ago
Hackney Internet 9 days ago
Dagenham Internet 13 days ago
Orpington Internet 16 days ago

Nearby cities with recent reports

Hackney

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • andywash
    Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • GMan40555684
    GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • the_lazy_ferret
    Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Wattsit01
    Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • gouldydl
    Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • laura_attridge
    Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • monty772011
    James Montgomery (@monty772011) reported

    @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

  • tombodu2
    Tom Bodu (@tombodu2) reported

    @Plusnet Why is loading you own page so slow?

  • jakehumphrys
    Jake (@jakehumphrys) reported

    @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

  • Liz14752830
    Liz (@Liz14752830) reported

    @TomK_Brit1993 Not a real landline of course... Phone still won't work in a power cut, more like an additional mobile. Plusnet has really good customer service

  • joclegg
    Joke Legg (@joclegg) reported

    @Plusnet my internet is down again. 3rd time this month. I switched to fibre and it turned into a donkey 🫏

  • PeteJ134
    Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported

    @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

  • JaYmZltd
    JaYmZ.exe (@JaYmZltd) reported

    Broadband by @VodafoneUK is down again. 2nd time in just under 2 weeks *27th june before* Was a couple hours last time hopefully not the same today. Cant be fun for the engineers sorting this out if its an outside job! Should have stayed with @Plusnet.

  • ShaunGaz
    gazza (@ShaunGaz) reported

    @FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area

  • aledrob
    Aled Roberts (@aledrob) reported

    @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending