Plusnet outages and service status in Crayford, England

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crayford, England

The most recent Plusnet outage reports came from the following cities: Hackney, Newham, Southwark, Gravesend, and Orpington.

City	Problem Type	Report Time
Hackney	Internet	1 day ago
Hackney	Wi-fi	2 days ago
Hackney	Internet	4 days ago
Newham	Internet	4 days ago
Southwark	Internet	6 days ago
Gravesend	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

• 
  Usman (@utkhan79) reported 26 seconds ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 2 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 5 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  MadameCholet (@PurpleDon1973) reported 5 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Tandleman (@tandleman) reported 9 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  PETER PAHOR (@PETERPAHOR) reported 11 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Rob Hanson (@robdogtrickies) reported 13 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Andy Washington 😷🇪🇺 (@andywash) reported 17 minutes ago from Hackney, England

  My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

• 
  Barbara Broccoli (@Errorfied) reported 18 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 29 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Usman (@utkhan79) reported 33 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 37 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Nick Faber (@NickFaber) reported 38 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  Katherine (@Pebblepower23) reported 39 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Kate Marr (@kate_marr) reported 41 minutes ago from Gravesend, England

  @Plusnet I want to cancel but I can't get through!

• 
  Tim Easton (@timeastonco) reported 49 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Allison Randell (@PictureEdAlly) reported 50 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Daniel (@Daninho58) reported 50 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Lewis Hardwick (@lewis_hardwick) reported 55 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Gill Dale (@GillDale3) reported 58 minutes ago from Sutton at Hone, England

  Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyssa Jade C (@AlyssaJade7274) reported 10 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 10 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Adam Whitehouse (@A_C_Whitehouse) reported 13 minutes ago

  @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 14 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  em b (@emb99483795194) reported 14 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 18 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Jaime Dodd (@JDSuker) reported 19 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Wendi Sheard (@WendiSheard) reported 20 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Daniel Warren the minstrel man (@danielwarren88) reported 20 minutes ago from Erewash District, England

  @Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere

• 
  exe | @terminate (@terminate) reported 21 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET