Plusnet Outage Report in Crayford, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: Croydon, Newham, Hackney, London, Poplar, Ilford, Southwark, Romford, City of London, Harringay, Warlingham, Bromley, Basildon, Sevenoaks and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet
(@Plusnet) reported
@gadget_gaz Hi there @gadget_gaz, I'm sorry your having problems switching your service. I get that this must be so annoying and I would like to get it sorted for you. Could you DM me your Plusnet username so I can have a peak at your account? -Mike.P Sheffield
-
Marc Webb
(@MarcWeb94173753) reported
@TalkTalk Why nobody in your company has the backbone to pick up a phone and explain why you didn’t repair,why I got charged,why I had to pay a exit fee, Plusnet sorted it in 3 days and I’ve never had such a good signal by the way it was a faulty master socket
-
Justin 💙
(@WelshPrinters) reported
@CBobblers1878 Can't go wrong with a bit of Plusnet for £27 a month? Had an external line issue, they had an engineer out to fix it within days, even compensated us without asking. Family of 5 all streaming, gaming & I work from home, it's never struggled.
-
🎮ysr mahmood🕹️
(@ysrmahmood) reported
I have been with @Plusnet for more than a decade now, & I have found the service useful, that being said I have decided to cancel now & am not able to receive any password reset 🤔👎
-
John McPhie
(@johnmcphie) reported
@plusnet I urgently need broadband support and all of your phone numbers are down. Help!
-
Michael Cunnane
(@MichaelCunnane) reported
@Plusnet my plusnet broadband is down. Is Gloucester area ok?
-
Dr Matt Gray
(@DrMattGray) reported
@TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet
-
KamranAli
(@Kamran_Ali687) reported
Spoke to @Plusnet - Re: loss of network service. November 2022 (10 days) again last week (3 days) They offered £3.50 first then £7.50 for the inconvenience. When i said the inconvenience caused was worth more than the offer. I was told you can always leave @Plusnet. V. POOR
-
David Millington
(@Pro_Snapper) reported
@Plusnet my Father-in-Laws landline is not working. We’ve called you to let you know that he is vulnerable and needs it for his emergency button to work. He falls regularly. Please can you fix it today? Please DM for details.
-
Ealing Brewing
(@EalingBrewing) reported
@Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?