Plusnet Outage Report in Crayford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crayford, Kent, England
The most recent Plusnet outage reports came from the following cities: Harringay, Hackney, London, Croydon, Southwark, Newham, Poplar, Ilford, Romford, City of London, Warlingham, Bromley, Basildon and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Johns - 📷 🎥
(@robjohnsinfo) reported
@Plusnet broadband nightmare continues. I thought it was fixed yesterday. Came home and the dreaded red light flashing on the router. Tried resetting. No joy. Tried calling. Just been cut-off. Fed up with awful service and poor support. 😖
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Gem Woodroffe
(@gewoodroffe) reported
@Plusnet Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I received
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Charlotte
(@D1Charlotte) reported
@Plusnet your broadband and home phone service is diabolical. Not been working properly since Jan, you fob me off despite hours on the phone, a non working phone line is due to an electrical fault on my home? Plus broadband does not work, I want to leave the contract penalty free
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Mark Taylor-Batty
(@cupofassam) reported
Hi @Plusnet We've had poor and deteriorating wifi off our hub for a couple of days. Opened a ticket on Tuesday, but no response yet. What's the timescale for response to a fault ticket?
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Daryl Misselbrook💙
(@Misselbrook1) reported
@Plusnet Broadband been playing up since around 6pm, now no connection. I have diagnosed router and cables and all well, just no internet. Please help.
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Mark Taylor-Batty
(@cupofassam) reported
@Plusnet Thanks. We have tried all these recommendations. The wifi signal deteriorates again each time it is restored. Devices that could connect 10m away for years can no longer when more than 4m away from hub. No longer reaches the extender. Switching channels ok for a day.
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Andy Davies
(@ukdavies) reported
@Plusnet the reliability of Plusnet is pretty poor. We seem to get outages on a fairly frequent basis.
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Prof. Douglas Shand
(@douglas_shand) reported
Hi @Plusnet - I need some help cancelling an account. For various reasons - I don't know the mobile number and can't log into the account online.........
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Daryl Butterworth
(@BigDazBut) reported
.@Plusnet Hi. A general question, if I may. As the WiFi provision from your company's Hub One is truly awful, and at times unusable, does this constitute a permissable reason to leave you mid-contract without penalty? Thx.
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Janet Buckingham
(@Janet8uckingham) reported
@Plusnet 4 weeks without any service or even a proposed connection date. Can someone please help me. This is not acceptable.....