Plusnet

Plusnet Outage Report in Crayford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crayford, Kent, England 04/07/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crayford, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Leyton, Southwark, Bermondsey, East Ham, Croydon, Upminster, Sevenoaks, Harringay, Tower Hamlets, Hackney, Deptford, Poplar, Newham and Walthamstow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLeyton Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • Dante_Banks Dantรฉ Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. ๐Ÿ˜ก

  • Dante_Banks Dantรฉ Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, Iโ€™ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • DameClaraM Dame C ๐Ÿง™๐Ÿผโ€โ™€๏ธ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Skypirate_ ๐ŸŽฉ Luke Ray ใƒซใƒผใ‚ฏ ใƒฌใ‚ค (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ ๐ŸŽฉ Luke Ray ใƒซใƒผใ‚ฏ ใƒฌใ‚ค (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • MusicMoofie โœŒ๐ŸปMoofieโœŒ๐Ÿป (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • LinJaneThe2 Sir Aleks (They/Them) ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€โšง๏ธ๐Ÿ‡ช๐Ÿ‡บโ™ฟ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. ๐Ÿ‘

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you donโ€™t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. ยฃ140 to terminateโ€ฆ..

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • EngHanrahan Mr H ๐Ÿฆก (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it wonโ€™t connect at all, would you be able to help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • LinJaneThe2 Sir Alex of the Knight ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บโ™ฟ๐Ÿ’™ (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • deanosborn42 dean osborn (@deanosborn42) reported

    @WilliamNaughto3 @Plusnet Wrong, BT own Plusnet but Plusnet have their own separate infrastructure and customer service. This is not the same as Sky or TalkTalk who use LLU to interconnect into the BT network.

  • R8SDY Rich Siday ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ช๐Ÿ‡บ #FBPE (@R8SDY) reported

    @supertanskiii Are you still a plusnet customer?

  • cclanfear Charles Lanfear (@cclanfear) reported

    @Plusnet, where customer service is the only service you receive. Great customer service folks, but I'd rather not have to keep talking to them. Two weeks of delays and regular calls. Still murdering my wallet with mobile data charges with no end in sight.

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet my broadband has been down since 5pm yesterday. I had quite a few drop outs prior but since 5pm yesterday off completely

  • Matthewhewitt84 ๐Ÿฆ‹๐ฟ๐’ถ๐“‚๐’ท - ๐‘€๐’ถ๐“‰๐“‰๐’ฝ๐‘’๐“Œ ๐ป๐‘’๐“Œ๐’พ๐“‰๐“‰๐Ÿ (@Matthewhewitt84) reported

    Still connection drops on and off, been doing this for over 2 hours now and my speed has dropped so slow @Plusnet not fair really ๐Ÿ˜ž

  • roycruse Roy Cruse (@roycruse) reported

    @Plusnet Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @Plusnet sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet please rectify my internet, working fine for majority of the month but when it comes to the time of the month for bill payment my internet starts playing up goes down. None of the billing issues are my fault, I am over two months in credit.

  • mani370 mani (@mani370) reported

    @Plusnet hi, currently in india, service has switched to Airtel India but not receiving any texts/SMS which are needed for account verification. Using iPhone 12 Pro Max, help please

  • roycruse Roy Cruse (@roycruse) reported

    @plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA