Plusnet

Plusnet Outage Report in Crayford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crayford, Kent, England 12/01/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crayford, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Ilford, Hackney, Southwark, Newham, Romford, Croydon, City of London, Harringay, Poplar, Warlingham, Bromley, Basildon, Sevenoaks and Caterham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.