Plusnet outages and service status in Biggin Hill, England

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Biggin Hill, England

The most recent Plusnet outage reports came from the following cities: Croydon, Sutton, Sevenoaks, Southwark, and Orpington.

City	Problem Type	Report Time
Croydon	Internet	2 days ago
Sutton	Phone	13 days ago
Sevenoaks	Internet	15 days ago
Croydon	Wi-fi	19 days ago
Croydon	Internet	23 days ago
Southwark	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 23 seconds ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Allison Randell (@PictureEdAlly) reported 4 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  GMan (@GMan40555684) reported 10 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Charlotte Corrish (@CharlieCorrish) reported 12 minutes ago from Tandridge, England

  @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 14 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Harrison2020 (@Harrison20202) reported 15 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Daniel Smith (@Scampboi) reported 17 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Usman (@utkhan79) reported 20 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

• 
  Dawn Gould (@gouldydl) reported 20 minutes ago from Dartford, England

  It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

• 
  Usman (@utkhan79) reported 20 minutes ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  Vikki (@Wattsit01) reported 26 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

• 
  Lewis Hardwick (@lewis_hardwick) reported 30 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Daniel Smith (@Scampboi) reported 32 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Laura Attridge (@laura_attridge) reported 36 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Clive Slade (@the_lazy_ferret) reported 39 minutes ago from Seal, England

  Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

• 
  Gill Dale (@GillDale3) reported 41 minutes ago from Sutton at Hone, England

  Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

• 
  Richard Carroll (@rackitman) reported 55 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 58 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Kevin Dewes (@kevindewes) reported 59 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  graham eveleigh (@bigGeveleigh) reported 59 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rockposer Dot Com (@rockposer) reported 7 minutes ago

  @Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!

• 
  Jaime Dodd (@JDSuker) reported 11 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Stephen Noakes (@Slimo80) reported 12 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 12 minutes ago

  @Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 14 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  -on a beach- (@iamonabeach) reported 14 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Greg Ingham (@GregIngham1) reported 20 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  sussexgirl (@sussexgirl3) reported 21 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  xxx ROSE xxx (@TanteRos) reported 22 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Gingerlegs747 (@gingerlegs747) reported 23 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.