Plusnet Outage Report in Swanley, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent Plusnet outage reports came from the following cities: Hackney, Upminster, Lewisham, London, Bermondsey, Croydon, Newham, Leyton, Welling, Tower Hamlets, Poplar, Ilford, Southwark, Woolwich and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Upminster |
Total Blackout | |
| Lewisham |
Internet | |
| London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony O’Donnell
(@TonyODonnell008) reported
@Plusnet No show today for a repair call after being given the run around that a technician was en route. Was promised a call from the manager but still waiting. There’s a lot of garbage on both yours and Qube websites re customer service. Very disappointing.
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Plusnet
(@Plusnet) reported
If you have a problem, if nobody else can help, and if you can find them, maybe you can contact... the Plusnet Social Team. 😎 Send us a tweet if there's anything you'd need help with today.
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Plusnet
(@Plusnet) reported
@LaurenCJAnkers Hi Lauren! We don't apply any service restrictions until 14 days, we just add a splash screen notification that you can bypass. If this is affecting your ability to use certain devices, send us a message with your username and we'll take a look. - Cal, Plusnet Leeds
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Dionne M
(@DionneM1) reported
@Plusnet I googled to fix in the end. Thanks for following up. But why have there been so many issues lately?
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pip Dorset
(@GreenDragonpip) reported
@angrypiln 12 years ago I was on orange broadband barely getting 2mb on a bad day 4mb on good day. Then got email saying my bill going from £14 to £20 I phoned got you can get 10mb in your area. So switched to (new) plusnet not looked back. 3 years ago finally got fibre in area.
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Charlie N
(@Chazmeister) reported
@Moztunes @Plusnet I actually can’t remember a company that was as bad as @Plusnet to deal with
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James Southworth
(@jgsouthy) reported
@shaun_tyssen @Plusnet YO10 having the same problem
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Mike Buckley
(@IAmMikeBuckley) reported
@Plusnet Used to be so good at customer service, this is why I switched back but it’s now dreadful. No online chat support anymore and the Twitter account makes funny posts but are no help whatsoever
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Dave
(@daveonlimegreen) reported
@Plusnet help. Our internet speeds are really poor and always have been. Online checks tell me that the meany virgin I can get min 54mbps. And I only get 3-5 with plusnet. Surely that’s not right that yours is so slow? Please help. Think of the children!!
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Gemma
(@Gemma_stacie) reported
@Plusnet my contract is due to end at the beginning of May,I’ve had an email about staying with yourselves and upgrading ultimate fibre extra for £23.99 a month but when I go through I can’t find the link to click to upgrade and stay. I can’t get on your live chat can you help