Plusnet Outage Report in Swanley, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (13%)
-
Total Blackout (11%)
-
E-mail (7%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Poplar, Hackney, Croydon, Southwark, Ilford, Newham, Coldblow, Bermondsey, Lewisham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
-
graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
-
Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
-
Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
-
Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura Fletcher
(@drlaurafletch) reported
@Plusnet I am only getting 3G on my phone, wherever I go. No 4G. I’ve tried restarting, removing SIM etc. It’s an iPhone X. Please let me know how to solve this problem as connectivity is SOOOOO slow!!
-
Craig
(@TagCraigy) reported
@Plusnet majorly slow today - any info on down time?
-
Plusnet
(@Plusnet) reported
@systematicdata Hi Al, I'm really sorry for the inconvenience caused by that issue yesterday. This has since been resolved and all customers affected should now be able to access YouTube again. If you do come across any other problems, please let us know. -Tony Plusnet Sheffield
-
NecroGaming
(@NecroG4ming) reported
@ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(
-
Nicola Chapman
(@blonde_moment83) reported
@Plusnet hi, I'm confused as to why my bill has gone up, please can you help?
-
Neil Mountford
(@neil_mountford) reported
Still dropping out, seems plusnet are quick to up their prices and slow to react to their customers 😡
-
Plusnet
(@Plusnet) reported
@JoPOWz Hi Joachim, I'm really sorry you were having issues accessing YouTube yesterday. We did find an issue that was resolved by yesterday afternoon, are you still having problems accessing the website? -Tony Plusnet Sheffield
-
Chris James
(@ErawanChris) reported
@Plusnet Hi plusnet I have an issue with a number port for my business and keep getting passed from pillar to post…
-
potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet not to be a pain but i work from home where my calls are done over the Internet, i call people to check on them + help with calling ambulances, i NEED stable wifi can i have an update + engineer appointment
-
Bolt
(@Bolt_451) reported
Can folks recommend (UK) broadband providers? We've just left Plusnet (because theyre awful) and were going to go with Virgin but would rather use a BT line.