Plusnet Outage Report in Seal, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Seal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Seal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Seal, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sevenoaks |
Total Blackout | |
| London |
Wi-fi | |
| Sevenoaks |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Seal, England
Latest outage, problems and issue reports in Seal and nearby locations:
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Johnkey
(@NobbRott) reported
Ditched @Plusnet broadband and phone account today after 11 years. The customer services person did the usual package upgrade offer to their fastest package. Problem is I should already have been on the fastest. So when did @Plusnet change my speeds and not notify me? #abysmal
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Oliver Stieber
(@stieber_oliver) reported
@plusnet common carrier and network shaping in the Liverpool area. I can get bbc iplayer but itvhub is practically unwatchable. Are you network shaping and testing out common carrier changes?
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Matt Bowen
(@bowenmatt) reported
@Plusnet I get why the costs rise, but it's a little cheeky to give me a price then put the price up before you've switched the service on. Surely you could have a) Quoted the new price, b) Told me the price would change when I ordered or C) honoured the original price for the 1st year?
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Steve
(@Steve47165052) reported
@Plusnet Worst company going
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ROBERT JOHNSON
(@robjo2112) reported
@WeAreOpenreach Each time they lie through their teeth, it will appear on here and be reported to my MP, who is in this for me. They call it a mass outage and then email him saying 5 houses are affected. @Plusnet should cancel the account with no fees to pay (£159 exit) because of this.
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Olly Cole
(@OllyCole) reported
@Plusnet Hi - can you cancel BT Sport from my broadband package please? As a Spurs fan I won't be needing it anymore.
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Neil before Zod #AnimalLivesMatter 🇷🇺
(@Seeking_Gnosis_) reported
@paullyscotland @Plusnet You should have 14 days to cancel
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fraserboyd
(@fraserboyd) reported
It would appear the days of being easily able to contact @Plusnet and @plusnethelp for technical support are long gone. Anyone have experience of the best way to ask them a question and get an answer?
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Aimee Stevens
(@AimeeSt62008750) reported
@Plusnet my broadband is very slow I have trouble shooted everything HELP?
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Matt Bowen
(@bowenmatt) reported
@Plusnet But that's my point, Mike. On 24/2 the call centre never mentioned the possibility of imminent rises. I'm not disputing the validity of the rise, just that you appear to have deliberately omitted that information to secure my custom. A disappointing start to our relationship