Plusnet Outage Report in Gravesend, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Gravesend, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Maidstone, Orpington and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Maidstone |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Enis Engin
(@Enginio316) reported
@Plusnet internet down in my area ct11, any idea the reason?
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Gremmers
(@gremmers81) reported
Hi @Plusnet in switching from one account with you to another you’ve closed the original and now my parents are without internet until mid-January. You’re doing nothing about this and it’s completely your fault. Absolutely terrible customer service.
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Ollason
(@ChrisRyan61) reported
@Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!
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Robyn Alexandra Starr
(@FIibbertygibbet) reported
Virgin Wi-Fi down again but changing to plusnet tomorrow…
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Alison Inman
(@Alison_Inman) reported
Cancelled BT, Plusnet router hasn’t arrived. No internet, crap mobile signal. End of days.
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Jasmine Lees
(@jastamouse2704) reported
@Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.
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Hitesh magecha
(@HMagecha) reported
I have no Plusnet Mobile service for the last two days on three different mobile phones in my household suggesting this may be a Plusnet mobile network issue. I cannot send texts of make calls. Any suggestions on how I resolve this issue please?
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Mark Ripley
(@MarkRipley) reported
@BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Ollason
(@ChrisRyan61) reported
@Plusnet Let down AGAIN this morning after promise that engineer would be out to sort out issue between 08.00 and 13.00 today. No engineer - no update - no surprise. Waiting for installation since October 25th. Absolutely shocking service!!