Plusnet Outage Report in Gravesend, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Gravesend, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Gillingham, Rayleigh, Sevenoaks, Romford, Maidstone and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Gillingham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Miss K Simpson
(@MissKSimpson1) reported
@Plusnet @plusnethelp no broadband, again. according to the web there’s no problems in my area. What do I do once I’ve checked through everything myself as per the list on your troubleshooting?
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joncfc
(@J0NCFC) reported
@Plusnet So you first don't set up my mums account correctly, 6 months later you mend it but lose her existing phone no and now won't give it her back?? she is 81 and now has to tell everyone of her new number. It's not a spectacular service is it??? #poor
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Sammi
(@Sammik70) reported
@Plusnet I left plusnet a couple of months ago. I got an email to say you owed me a refund. I tried to fill in the online form but I'm not sure if it went through. Now I can't check if it's completed as my account has been deleted. I'm not able to get through via phone. Help!
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Martin -
(@Martin76x) reported
from
Inverness, Scotland
@Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill
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Meg Miller
(@MillerMegmiller) reported
@Plusnet Morning. Again I have NO PHONE and NO RESPONSE from Plusnet. Oh sorry....I did get one response telling me it was fixed ...it's NOT......its dead. Supposed to be priority customer as husband has chronic heart disease and we have no mobile signal here?????
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Ben
(@benfrimley) reported
@Plusnet Our phone and broadband is not working, told that this is a fault with the phoneline and that we would have to wait 2 days for @WeAreOpenreach to fix. We live in a flat and all of the other phones are working in our block
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Not Poodle
(@poodle_not) reported
@Plusnet I’m not on site. Only one device is cabled and afaik that one also went down but the staff don’t use it so can’t be sure. Your router is not providing the WiFi though it is connected to a TPlink mesh which has been rebooted (and has been in place for months with no issues)
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sojowarrior180 🇪🇺🌹💙🏳️🌈 3.5% FBPE
(@sojowarrior180) reported
@plusnethelp @Plusnet hello. We left Plusnet at the end of march. We were assured our email address would continue. But it's since stopped. Despite us contacting you and being told it'd be reinstated it still hasn't been. Can you help? Thanks.
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Stewart L
(@slippery1961) reported
@Tonysmini @Plusnet They were obviously hoping that there was a spare pair on the DP cabling, and i am sure there would be mate, so i don’t know what the problem is other than incompetence.
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Not Poodle
(@poodle_not) reported
Hey @Plusnet my business broadband in S11 has been up and down like a fiddler’s elbow for the past two days. Are you aware and what can be done? And yes I’ve restarted the router. Several times. Ta.