Plusnet Outage Report in Wickford, Essex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wickford come from postal codes SS12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
E-mail (10%)
-
Total Blackout (9%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent Plusnet outage reports came from the following cities: Wickford, London, Southend-on-Sea, Basildon and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
-
Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Daborn
(@Nd9Nick) reported
@Plusnet service has been very slow the last few days very disappointing considering the kids need internet access for home learning the no nonsense internet provider more like the no internet provider
-
Stephen Pepper
(@Pepper2Pepsi) reported
@plusnethelp @plusnet @DailyMailUK absolutely shocking service from Plusnet will not allow me to order new SIM card on behalf of my vulnerable 92 year old deaf father. Nor will they allow me to make a complaint!! Avoid.
-
AMES 💙
(@coolkitten29) reported
@plusnethelp Also your live chat seems available for NEW customer sales but stuff existing ones....... not a clever move Plusnet. Live chat should be accessible for everyone.
-
Frances E Russell
(@Franny1916) reported
@athenalamnisos1 @virginmedia My experience of VM was also a catalogue of exceptionally poor service. Switched to Plusnet. Not perfect but better.
-
david_beattie
(@david_beattie2) reported
@plusnethelp Thank-you for your attempts at helping me today, I’m obviously very annoyed that Plusnet can almost double my fees, I waited to the end of my contact to cancel following such poor quality broadband issues throughout my time as a customer. I do not feel it is fair
-
Rob DorsetLad
(@sengrumbleweed) reported
from
Beaminster, England
@plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!
-
Ruth Tien An Whittle
(@_tienan) reported
@Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by
-
Jamie
(@JW1698) reported
Dad moves over to @SkyUK broadband. Sky mess up changes over of BB, leaving him vulnerable/shielding, home alone, without internet 3 weeks after his wife dies. Poor 3G, can’t order food online. @SkyUK do nothing to rectify it. Should have stayed with @Plusnet
-
Marion Cromb
(@drwhofreak) reported
Just a thought but maybe @plusnet shouldn't activate & port numbers to new SIMs before the customers have even recieved them, leaving them without mobile service for days, especially when the postal service has been disrupted due to a pandemic 😑
-
JohnCB500
(@JohnCB500) reported
from
Herefordshire, England
@diygolf I use #plusnet. Used to have TALKTALK. worst ever