Plusnet Outage Report in Wickford, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Plusnet
Plusnet is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Upminster and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RSG
(@Tigercatgirl) reported
Disappointed with @Plusnet. Loyal customer but line rental saver stopped and my bills going up by at least £30 and more when fix ends yet huge savings for new customers with better plans. Clearly being a loyal customer isn't rewarded at all.
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John Turner
(@umbugnet) reported
@Plusnet In short, my only wiring is the lead from the master socket to the router. I've tried replacing that, tried a different router & tried plugging into the test socket & my speed remains very much lower than it should be. This suddenly happened after a lightning strike. Please fix!
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Chantelle 💜
(@chan_bow16) reported
@Plusnet woke up to my Internet off! I've reset it and turned it but still not working. #plusnet
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ObviouslyJames_
(@Obviouslyjames_) reported
@_Doctor_Freeze_ @Plusnet FIX IT PLEASE
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andy
(@andy17467869) reported
@Plusnet Hi Emily all the broadband went down at 3am what a nightmare all this is ..I have told you I'm disabled ..the new router has come but I'm not touching anything anymore I need all this sorting we have no Internet at all now ..urgently please
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andy
(@andy17467869) reported
@Plusnet All my internet has gone down nothing will connect it went off at 3 am now when I try to connect it says go in to your router and sign in what the hell is going on as I have said I am disabled and just do not need this stress get a engineer out please like Emma said to sort it
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Plusnet
(@Plusnet) reported
@LittleG27383051 Hi there, sorry about the connection problems and not being able to log into the forums, I'll make sure we get all that sorted out. Can you drop us a DM with your username please? - Adam - Plusnet Sheffield
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Simon Ashton
(@simesa) reported
@MarcSettle Might be - I remember having one or two problems when I was with Plusnet which also appeared on BT setups.
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langtoftlad
(@langtoftlad) reported
@Plusnet Be nice if you could answer your emails instead of sending auto responses as to why you don't... Most other customer service orientated businesses manage, so why not Plusnet?
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layla duncombe
(@layladuncombe) reported
@Plusnet any known issues in wv2? My internet has been down since 10.30 last night. Tried everything and no luck