Plusnet

Plusnet Outage in Wickford, Essex, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Wickford, England

Plusnet Outage Chart in Wickford, Essex, England 10/26/2020 17:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.14% Internet
  • Wi-fi 8.24% Wi-fi
  • Phone 6.07% Phone
  • Total Blackout 5.29% Total Blackout
  • E-mail 2.95% E-mail
  • TV .31% TV

Plusnet Outage Map Near Wickford, Essex, England

The most recent outage reports and issues originated from London, Rayleigh, Brentwood, Basildon, Gravesend, Leigh-on-Sea, Great Baddow, Wickford, Billericay, South Benfleet, Southend-on-Sea and Chelmsford.

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Plusnet in Wickford, England Comments

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Plusnet Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • pjdrummerman David Banna (@pjdrummerman) reported

    @Plusnet help My broadbands speed and reliability has been pants now for 2 months. Please sort ASAP

  • harrietcartledg Harriet Cartledge (@harrietcartledg) reported

    @Plusnet Just got off the phone with someone called Lee from your customer support and I actually...enjoyed the call? With a utilities provider? And he was really helpful? And now I'm the kind of person who tweets their broadband provider to say thank you?? I'm in shock. Thanks!

  • gazajohnstone Gareth Johnstone (@gazajohnstone) reported

    @Plusnet Are you aware that your member area on your website doesnt work?

  • sitbackandwait Sitback (@sitbackandwait) reported

    @plusnethelp @plusnet I’ve not had a single reply to my DM or tweets, what gives? Bad service :(

  • dazzafrost Darren Frost (@dazzafrost) reported from Driffield, England

    @Plusnet once again let down with a home broadband move, to top it off the communication is nonexistent and have to chase for updates but never get any. Another day wasted, gone downhill since being part of @BTGroup #poorservice #joke #broadband

  • redskineagle Martin (@redskineagle) reported

    @MissDemeanor07 Been the best so far & we've had talktalk(OK once it was set up properly), sky(OK at first but got progressively worse), plusnet(rubbish from the start so much so they had to give us a refund) now back with bt £ only had one issue that they have sorted(was the area not us)

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet you are crap! My speed keeps dropping to nothing and then I can't reconnect. This happens every day. When you can get through to somebody on the phone you get the same old bollox. I have searched this problem and I can't believe how many people have the same issue

  • thedugggs54 Martin Duggan (@thedugggs54) reported

    @Plusnet Award winning customer service, probably not an award worth winning the rest must be even worse. Still awaiting the callback promised last Wednesday. Please stop associating yourselves with Yorkshire you aren’t even good enough for Lancashire to want you

  • MintonTaylor Robert Minton-Taylor (@MintonTaylor) reported

    @plusnethelp Sky is offering me unlimited broadband and unlimited mobile phone & landline calls for £25.00 per month inc VAT for an 18 month contract. This is substantially cheaper than our £46+ Plusnet cost. You have great customer service, but £21 difference is v. attractive.

  • EnglishClarion ⚔️ York Viking ⚔️ (@EnglishClarion) reported

    @MissDemeanor07 Avoid BT and Plusnet. Both have crappy customer service - Plusnet cant even change your billing date, they are useless, and their equipment is sub par. BT packet shape your internet traffic so slow down things like Netflix, youtube etc. They denied this for years.