Plusnet

Plusnet Outage Report in Wickford, Essex, England

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The latest reports from users having issues in Wickford come from postal codes SS12.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wickford, Essex, England 03/18/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wickford, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Southend-on-Sea, Wickford, Basildon and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @SouthCroydonlad line's SNR margin now to try and improve the connection. All being well, your connection should improve over the next 24 hours. Please get back to me if you're still having connection issues after 24 hours. Regards, Emily Plusnet Leeds

  • grahm95 Graham (@grahm95) reported

    @Plusnet Can you tell me the call charges from my home phone to 08456 023 069, please? I need it broken down into Access Charge and Service Charge. Thanks.

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet I’d rather @plusnet answer my issue and recover my mailbox

  • GrumpyHatLady zombiehatlady (@GrumpyHatLady) reported

    @Jord019 @MrFibbers @Plusnet I didn’t get notifications until I got home. Was relying on having a phone signal for my daughter to contact me if we got separated.

  • MarkHuggins0 Mark Huggins #FBPE #FBPPR #FBPA 😷🇪🇺🏳️‍🌈🏳️‍⚧️ (@MarkHuggins0) reported

    @Plusnet Hi Adam. Over the last year I've made many phonecalls, had multiple engineer visits (each one finding and "fixing" a new fault, and a new router. My complaint was closed without my knowledge, and my request for a refund has been ignored. What would you recommend I do?

  • GrumpyHatLady zombiehatlady (@GrumpyHatLady) reported

    @MrFibbers @Plusnet Ground & Road crew said it was an issue long before the crowds came. It still didn’t work. Crowds may make service slow but it wouldn’t mean there was only one or no signal bars showing.

  • samantha_annh Samantha (@samantha_annh) reported

    @Plusnet really not happy that we have taken time off work for an engineer to come, warned about a cancellation fee if we couldn’t make it, only to be told we never needed one in the first place?

  • ndujapunk Sam Ward (@ndujapunk) reported

    @Plusnet can you provide me with a list of the most impactful places to leave reviews of your terrible service please?

  • DoctorWynn Dr. Terence Wynn PhD (@DoctorWynn) reported

    Anyone with PlusNet? How good is their service? #PlusNet @Plusnet

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @not_emoasshole_ Still waiting 2 days for a response to get my mailbox unarchived. No replies to any of my messages. @Plusnet customer service is poor