Plusnet

Plusnet Outage Report in Great Baddow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Baddow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Baddow, Essex, England 12/30/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Great Baddow, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Southend-on-Sea and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Baddow, England

Latest outage, problems and issue reports in Great Baddow and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LDnHLearn LDnH (@LDnHLearn) reported

    @Plusnet @plusnethelp Our service is, as usual, completely rubbish this morning with dropouts of several seconds every few minutes. The icing on the cake is that your fault reporter has a fault and isn't working. I have no idea how you manage to attract/retain customers.

  • Gil_Bertino Gilbert (@Gil_Bertino) reported

    @Plusnet 3 months and 4 engineer visits to resolve an ongoing broadband fault, and its returned. Can I get an escalation? Can I get a senior engineer? Can I speak to someone senior? No, no and (what a surpirse) no. By far the worst organisation and service I've ever encountered.

  • crofton1973 JH (@crofton1973) reported

    @DaveWallsworth @SkyHelpTeam @OpenreachHelp Nope. I moved back to BT after trying Vodafone, Plusnet amd Sky. Even though it all comes down the same line, other people in the village have problems and aren't on BT. I know they are not the cheapest but are extremely reliable. Cheap is not always best.

  • skylarkwhy sky. (@skylarkwhy) reported

    Do urself a favour and never get wifi with plusnet. My internet has been off and on all day for no ******* reason.

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    @Plusnet Called customer service yet again this AM. What an absolute nightmare! Bounced around the system & then cut off. All the while keep being told the account I thought lasted 12 months keeps on clocking up new charges. Used the sing Plusnet's praises. Not so much now!

  • cockylad graham greaves (@cockylad) reported

    @Plusnet how do i change payment method? Says in help that you can use cc but payment details dont seem to be editable.

  • JerkerKnee Mick Knee (@JerkerKnee) reported

    @Plusnet Your customer service sucks!!! Never again.

  • PD72645889 PD (@PD72645889) reported

    @Plusnet No broadband service all day. Still waiting to hear back after my problem was "escalated". I better get compensation for a complete lack of service on my next bill. October can't come soon enough so I can leave the worst ISP in the UK.

  • JontyPearce Jonty Pearce (@JontyPearce) reported

    Over 3 days with no Business Broadband from @plusnet. Nobody seems to be taking ownership of the problem. This is really poor customer service.

  • martypitts12 marty pitts (@martypitts12) reported

    @Plusnet I want to cancel terrible service