Plusnet

Plusnet Outage Report in Great Baddow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Baddow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Baddow, Essex, England 03/21/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Baddow, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Southend-on-Sea, Wickford, Basildon and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Baddow, England

Latest outage, problems and issue reports in Great Baddow and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fineartskaty Katy Jones (@fineartskaty) reported

    @Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!

  • roo42uk Roofus (@roo42uk) reported

    @Plusnet Hey I was wondering why you keep turning my mobile date on and off randomly. (also the fact your website doesn't have a chat or email feature to contact support is very frustrating)

  • KarlMahrenholz Karl Mahrenholz (@KarlMahrenholz) reported

    @Plusnet I’m trying to cancel my contract but on hold for 90 mins so far. Any other way to do this?

  • warrenha8 Harry (@warrenha8) reported

    Therfore you've broken the terms of our agreement. If I have to go to trading standards I will. I just wanted internet when I ordered 5 weeks ago, thought I'd be up and running in a week. @Plusnet sort it out and take some care in your customer service. Sort it please. 5 WEEKS!?

  • warrenha8 Harry (@warrenha8) reported

    @Plusnet we've had to pay for my phone data also because of this situation. Not happy! Your adverts are so friendly, bet the plusnet guy hasn't had to deal with these problems.

  • PrinceofKrull Europe Who (@PrinceofKrull) reported

    @Plusnet Hi there. I called to cancel the BT Sport app a few weeks ago but you’ve cancelled my BT sport on sky too! - This wasn't what was agreed - would you fix it please?

  • jane_touil Jane Touil (@jane_touil) reported

    Hey @Plusnet Day 9 no Internet. No landline since 28 Sept. Multiple failures in service. Promises to escalate & expedite not kept. I work from home. I don’t want to be told that you ‘understand’ or thanked for my patience. I have no income. Truly terrible!

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    Ok, update on the line issue, not from @plusnet, but I have other sources: the earth on the cab has issues, which is causing power issues. The "fix" atm is to.. send engineers out multiple times a day to put charged battery packs into the UPS to keep the cab running...

  • AnandRai Anda (@AnandRai) reported

    @Plusnet I've got issue with my internet and it's been confirmed no line issues and it's most likely the router. I've been advised I would have to pay for that new router? Is this correct?

  • Marcie_Hatter Ruth Moss (@Marcie_Hatter) reported

    On top of all the nonsense with ovo energy, we just upgraded @Plusnet to get better internet (because it kept cutting out, and my eldest is doing his GCSEs this academic year so needs that not to happen)… and guess what? It’s still crap.