Plusnet Outage Report in Billericay, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Billericay, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Southend-on-Sea and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie
(@Olliehelp1) reported
@Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.
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joanne ainsworth
(@joanneainsworth) reported
@Plusnet @plusnet I responded to your question online three days ago and still no reply. My router was dispatched 2/9 still not here and still no one will tell me when I will get it. Your customer service is rubbish. Can’t get through on the phone, no reply on social media or online.
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CymruHampshire 💙🏴👑👑👑
(@CymruHampshire) reported
A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.
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ag
(@k999lover) reported
@BTSopenreach thanks for not informing our locals that your landlines are down here due to cable theft and won’t be back for possibly 10 days. I had to spend 90 frustrating minutes on my mobile to BT until finally @Plusnet were brilliant and gave me all the info I needed!
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CHW
(@chrisw333) reported
..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice
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David Stephen Worthington
(@dsworthington87) reported
@JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues
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Tomma235
(@tomma235) reported
So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad
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Andy
(@andyday414) reported
@Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?
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Siân 🏳️🌈✊🏼❤️💜💚
(@Sian_L_S) reported
So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?
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Phil Fish
(@PhilFish17) reported
@Plusnet After a total of 2 hours 10 minutes (over the duration of 4 calls) I eventually managed to speak to your colleagues. Both were very pleasant but ultimately unable to resolve my issue and your company "policies" have been shown to be totally inadequate, potentially unlawful.