Plusnet

Plusnet Outage Report in Billericay, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billericay, Essex, England 02/09/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Billericay, Essex, England

The most recent Plusnet outage reports came from the following cities: Basildon, London, Southend-on-Sea, Rayleigh and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davedpg David Edwards (@davedpg) reported

    @plusnet The #mexicogp starts in just over half an hour and you haven't been working for the last half an hour! Help!

  • jbynwa96 Josh Baker (@jbynwa96) reported

    @Plusnet worst broadband I’ve ever had never works and when I’ve rang up no one is any help

  • Miss_HHistory Miss Hall, History (@Miss_HHistory) reported

    2/2 then, they told me that no one could come out evenings or weekdays & advised that I let a neighbour sit in my house & wait for the engineer for me. They told me a manager would call back &they never did. Roll on February. Switching to @Plusnet was the worst thing I ever did.

  • annbabybird Anne Reed (@annbabybird) reported

    @Plusnet I have sent two letters to customer service. No reply to either. So rude. Ombudsman here I come.

  • edye_west e (@edye_west) reported

    @EdEatsTooMuch Plusnet is ******* ****

  • PowerQuestBand Power Quest (@PowerQuestBand) reported

    Not sure what's being going on with @Plusnet in the SO30 area of Southampton the past few days. It's like being back in the late 1990's. Pretty much unusable...which is a problem when you work from home

  • Jimbo4indy2 Scottish not british (@Jimbo4indy2) reported

    @Plusnet You keep forgetting to add. The worst customer service on the planet in your ads 👍

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet since no one has contacted me to let me know if my Broadband is active yet can you let me know if it is? I mean I’ve been waiting since the 3/11 we are now on the 8/11 #fail #plusnetaretheworst

  • j_macca7 John (@j_macca7) reported

    @Plusnet I’ve already been on the phone. Some changes made but it’s down to the router, it’s old tech and hopeless. It’s been this way for 10 months

  • Cherry38455266 Cherry (@Cherry38455266) reported

    @Plusnet my broadband is not working at all well for 2 days