Plusnet Outage Report in Billericay, Essex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (69%)
-
Wi-fi (16%)
-
Total Blackout (8%)
-
E-mail (5%)
-
Phone (2%)
-
TV (%)
Live Outage Map Near Billericay, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Upminster, Dagenham, Southend-on-Sea, Romford and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Upminster |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
-
Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jac2017
(@Jacdee2017) reported
@Plusnet Im writing to terminate the contract as our broadband should have gone live on 2/11/22. After numerous complaints it worked on 7/11/22 for several hours then stopped. You do not take our calls or update us so have not fulfilled the contract or provided us with a service.
-
Finessa Wallace
(@flunny907) reported
@Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you
-
John Hodman
(@HodmanJohn) reported
@Plusnet Hi Adam, different number each time. I keep blocking them and report them as spam but to no avail. This has been going on from the day your SIM was activated. Never had such issues before then. Last two numbers I blocked are: 07559 938124 and 07537 134638. Thanks.
-
Graham Eccles
(@gceccles) reported
Hey @plusnet and @Screwfix Have you two fallen out? Can’t load the @Screwfix website. Worked fine a couple of weeks ago. Various on-line forums say it’s a DNS server issue between the two of you. Any suggestions?
-
Ashley Benstead
(@ashleybenstead) reported
@Plusnet internet down again! Your service team says MSO but nothing on your website or anywhere else about the issue. Poor service!
-
Mark David Waites
(@markdavidwaites) reported
@Plusnet My internet connection keeps dropping out, only resetting the router helps. I think I need a fix. MK45
-
ALH
(@AmandaHill70) reported
@Plusnet internet down 7 times in 6 weeks paid extra for more data on phone , no tv . Told me an engineer was coming yesterday , someone house sat while I was at work no one came . They blamed bt .penalised if I come out of contract . I’m paying for a service I’m not getting
-
Jane 💙
(@JaneinWoodford) reported
@Plusnet am at the end of my tether with crap broadband, minimal connectivity & continually dropping out 24/7. No help from customer service. Can't upgrade Apparently can't leave Are you going to do anything about it or just take my money?
-
lis
(@ElissaT28) reported
Well done @Plusnet leaving me without internet for 5 weeks so I cannot do my NHS job, be in my home that I’m paying rent on and still charging me for the privilege of no internet and to call them for 40minutes …and I can’t cancel it - what a way to treat people
-
Screwfix
(@Screwfix) reported
@gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin