Plusnet

Plusnet Outage Report in Romford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Romford, Greater London, England 04/24/2025 02:30

April 24: Problems at Plusnet

Plusnet is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Upminster, Lewisham, London, Bermondsey, Newham, Leyton, Welling, Walthamstow, Tower Hamlets, Poplar, Enfield Town, Ilford, Southwark and Woolwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomUpminster Total Blackout
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomBermondsey Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_Waterfield Prof Nick R Waterfield (@Nick_Waterfield) reported

    @mjpallen @Plusnet I use EE for all my families phones (4) and broadband. They are very good and have great customer service. When i have been into the Leamington shop they even worked out how i could save money by moving onto a more appropriate tariff for my broadband.

  • flashbangwizz flashbangwizz 🇬🇧❤️🇺🇦 (@flashbangwizz) reported

    @VodafoneUK “Together we can” … Can what?? Since moving my internet from Plusnet to Vodafone I Cannot watch TV without buffering, Cannot get anyone to resolve this, Cannot connect SuperWifi as the tile is missing from the app, Cannot get decent wifi signal throughout house!!!

  • GlintMedia Glint Media (@GlintMedia) reported

    Hi @Plusnet - please could you respond to the DM sent yesterday morning. Have just tried calling again but, despite your website saying support is available from 9am-6pm on Sundays, an automated message says you are closed.

  • Alexand34346099 Alex (@Alexand34346099) reported

    @Plusnet for a company that bangs on about how great your customer service is I've been shocked at how bad you've been today. Kinda wished I hadn't signed up now

  • Plusnet Plusnet (@Plusnet) reported

    @TinTrunk Hi there, I'm really sorry that things got off to such a poor start with us by the sound of it. Please feel fee to send over a DM with your username so I can make sure we've done all we can to help out. - Adam - Plusnet Sheffield

  • ArcticPandaPopz Arctic Panda Popz (@ArcticPandaPopz) reported

    @Plusnet Several times this week, the Internet has disconnected and has been going slow. This is very frustrating as we are working from home. Help please. Thanks

  • SaRaksha Dr Sara Vannini (@SaRaksha) reported

    Morning, @Plusnet ! My internet is very slow this morning, and my router has a blue light instead of green. Any issue with the service? Can you solve? postcode in S11

  • caffeine_crazy William Davey (@caffeine_crazy) reported

    @Plusnet Also good that one of your mods have locked my thread in the Plusnet forums where I enquired for help before I have had a chance to attach screenshots requested.

  • corinabonbina yepthatsme (@corinabonbina) reported

    @Plusnet Is the payment line down ?

  • stagetechuk James (@stagetechuk) reported

    @Plusnet Will try tomorrow. I’ve had issues signing in to and using Adobe CC products for a few days, then saw the tweet I shared. My default setup is for devices to use my hub for DNS, which doesn’t have an option to set a preferred server, presumably locked to your DNS?