Plusnet outages and service status in Romford, England
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Full Outage Map
- Plusnet generated 1 outage signal in the last 24 hours around Romford, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Aug 21, 10:37 PM GMT+1.
- Internet (71%)
- Total Blackout (21%)
- E-mail (7%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent Plusnet outage reports came from the following cities: Dagenham, Ilford, Hackney, Newham, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Internet | 22 hours ago |
|
Ilford
|
Internet | 7 days ago |
|
Hackney
|
Internet | 9 days ago |
|
Newham
|
Internet | 9 days ago |
|
Hackney
|
Internet | 9 days ago |
|
Hackney
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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John Sandy (@JohnLSandy) reported from Stratford, EnglandOh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Daniel (@Daninho58) reported from Poplar, England@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Nick Faber (@NickFaber) reported from Hackney, England@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Barbara Broccoli (@Errorfied) reported from Poplar, England@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Alan (@BigAlxyz) reported from Hackney, England@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, EnglandSo nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Eileen Rumble (@turtlesnursery) reported from Hackney, England@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Jellicle as Fuck (@dansette) reported from Hackney, England@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Tandleman (@tandleman) reported from Poplar, England@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, EnglandMy Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Rob Hanson (@robdogtrickies) reported from Poplar, England@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Bhavan Ramanathan (@bhavanr) reported from Billericay, England@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Dawn Gould (@gouldydl) reported from Dartford, EnglandIt’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported@PlusNet/#Greenby email server is down again. (From previous experience, it'll be back, but may take many hours.)
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Emma Constantine 💙 (@ConstantineEmma) reported@Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.
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Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported@Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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Only Gigs (@Onlgig) reportedSURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....
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NMP (@NDP2022) reported@Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.
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COYS CORNER PODCAST (@TOTTENHAM6191) reported@Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling
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David McGinlay (@Quigmeister) reported@Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service
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New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported@Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!
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Meersham (@Schmuley_Schlo) reported@heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years