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Plusnet outages and service status in Romford, England

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Full Outage Map
  • Plusnet generated 1 outage signal in the last 24 hours around Romford, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 3, 10:03 PM GMT+1.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Romford, England

The most recent Plusnet outage reports came from the following cities: Hackney, Dagenham, Ilford, Newham, and Waltham Forest.

CityProblem TypeReport Time
Hackney Internet 22 hours ago
Hackney Internet 3 days ago
Hackney Internet 6 days ago
Hackney Internet 6 days ago
Hackney Internet 10 days ago
Dagenham Internet 14 days ago

Nearby cities with recent reports

Hackney

4 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • andywash
    Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • NickFaber
    Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • RJBrock
    Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_norvic
    Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported

    @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

  • japanauthor
    G M Thomas FRSA FRAS (@japanauthor) reported

    @ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.

  • sometimesyouwin
    Ad (@sometimesyouwin) reported

    @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

  • TGunson
    Tee (@TGunson) reported

    @johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

  • Jason87r
    Jay (@Jason87r) reported

    Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

  • onetruefraggle
    Onetruefraggle (@onetruefraggle) reported

    @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about

  • terminate
    exe | @terminate (@terminate) reported

    Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again