Plusnet Outage Report in Romford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Romford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Dagenham, Tottenham, East Ham, Bermondsey, Enfield Town, Lewisham, Hackney, Charlton, Tower Hamlets, Newham, Poplar, Woolwich, Leyton and Southwark.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Ryan Brock (@RJBrock) reported from Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Allison Randell (@PictureEdAlly) reported from Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Alan (@BigAlxyz) reported from Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Eileen Rumble (@turtlesnursery) reported from Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Laura Attridge (@laura_attridge) reported from Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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John Sandy (@JohnLSandy) reported from Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Barbara Broccoli (@Errorfied) reported from Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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graham eveleigh (@bigGeveleigh) reported from Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Jellicle as Fuck (@dansette) reported from Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Tim Easton (@timeastonco) reported from Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Katherine (@Pebblepower23) reported from Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Bidmead (@bidmead_sally) reported
@Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this
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Emma Davids (@EPLDavids) reported
@OpenreachHelp broadband is down across the BD22 area across multiple ISPs like sky bt plusnet. Is someone looking into this?
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Paul Goodyear (@pgudge) reported
@plusnethelp Hi Plusnet, I am an old Customer and my domain that in registered through you is due for renewal. How can we arrange a transfer of the domain? Thanks.
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Nicola Haywood (@NicolaHaywood6) reported
@tower1361 @plusnethelp Having the same problem, was offered a gift card to join directly on the plusnet website, but apparently no trace of said promo! On top of that, signal is absolutely garbage and can't stay connected, working from home shouldn't be this hard, plusnet, not happy!
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F.R. D'Angelo 🏳️🌈💙 (@FR_DAngelo1) reported
When the service is so poor with @plusnet you can't get them on the phone to complain.
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Philip Sowerbutts (@ReverendPhilip) reported
Utterly disgraceful customer service from @Plusnet unwilling to help an 87 year old lady in my congregation who is sheilding without any phone line or internet. #blacklist
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val (@val18619932) reported
@Plusnet @UswitchUK A joke broad band and customer service is terrible neither is fit for purpose
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Ian Smith (@IanSmithLFC) reported
Just been informed by Plusnet that they don’t actually guarantee a wireless signal and that I should use an ether cable!! Someone want to me explain to me how the hell you do that with a phone?!! Absolute joke mate.
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Thsheps (@thsheps) reported
@virginmedia no signal, or 4G, @Plusnet is also down so I have nothing, having to hotspot from my partner's phone! What's going on?
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Sarah Key (@GoSarahKey) reported
@OpenreachHelp Any help @Plusnet? Told on Monday by you that @OpenreachHelp are not fast tracking key workers?