Plusnet Outage Report in Romford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Romford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Southwark, Newham, Tower Hamlets, City of London, Dagenham, Basildon, Romford, Poplar, Stepney and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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lost on a mountain
(@trossuk) reported
@Plusnet Hi. I’ve recently been sent the hub 1 router as my original packed up. Since then the Wi-Fi is awful. iPads just cycle…since I’m paying for the quickest fibre option it’s quite frustrating your router is not performing. What’s my solution?
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Tangoman69
(@Tangoman68plus1) reported
@Plusnet Thanks, yes I understand that an issue is going to be investigated. My concern is 2 fold...I now have no landline (Openreach cut Virgin cable!!!) and my Virgin Broadband is due to be disconnected next week.
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Jon Smith
(@S_U_A_R) reported
@Samantha_h_701 @GemmaKennedy13 No bad. The one thing I’ll give about my Plusnet broadband is that it’s cheap as ****
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Sara Harrison
(@EslovesCee) reported
@OpenreachHelp Hi Dan, we only get notified if we lodge a fault. We are with plusnet, we got a text to say it was back up but it only lasted 6 mins before it was down again. There is currently a generator running the box with a 2nd generator running the generator
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Ben
(@hxughton) reported
@plusnet i don’t know how you persuaded my parents to join your wifi but if it’s absolutely shocking, my room is above the wifi box and I’m having to use my data the wifi is so bad✨
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Fenchurch S Goldfish 💙
(@Fenny_Goldfish) reported
@Plusnet My mother's phone & broadband was due to switch yesterday and we were expecting a fibre router. I was going to set it up today, but nothing hax arrived. Please advise, as if I don't set it up and the switch happens, 86 yr old customer will be withoutinternet & phone.
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Buzzzzzzzzzzzzzzzzz
(@PaJaBuzz) reported
@StevJacks @TalkTalk I guess that's the 80/20 service at its core. I have that from Plusnet and although their customer service isn't all its talked up to be, the service is rock solid. The one this I can suggest is to replace their router, if you can. Supplied routers are garbage.
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R&A
(@RezTamaki) reported
@Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?
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Elaine
(@Elaine03874764) reported
@Plusnet you’re members access and website appears to be down! Any idea when it will be up & running please?
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forr3s
(@forr3s) reported
@Plusnet is website down? Getting a server error message