Plusnet

Plusnet Outage Report in Romford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Romford, Greater London, England 03/15/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, Southwark, Newham, Tower Hamlets, Dagenham, Basildon, Romford and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I'm still waiting fir a reply ? Its been over 5 hours !!! #customer service

  • Badderspj Peter Badrick (@Badderspj) reported

    Interesting after almost 18 years of great service with @Plusnet they can't offer me service at my new address. No problem, account closed at last billing point and nothing else to pay. Email today demanding £1.09 or the bailiffs are coming! Please explain.

  • BricklandJoe joe brickland (@BricklandJoe) reported

    @Plusnet why is it so hard to make an account on your website trying to make an account appears impossible as I still haven't found how and there is no help on the customer support pages. Please provide a link to the page that is CREATE AN ACCOUNT.

  • RobHoy10 Rob Hoy (@RobHoy10) reported

    @Plusnet hi my broadband light is flashing this morning I have checked phone line is fine so what’s the problem

  • djmads08 Dewi Madden  (@djmads08) reported

    @Plusnet Hi. This was a few days ago now. No problem anymore.

  • stoofer2 Dr Helen L (@stoofer2) reported

    @Plusnet as an existing customer I would rather stay with you but you don’t seem to offer any deals or incentives to stay. Persuade me…

  • rmariet7 𝓜𝓪𝓻𝓲𝓮 ♌ (@rmariet7) reported

    Looking to change Internet provider. I'm with #Plusnet just now, who started at a low price which has grown to same as #BT. But I'm not getting a great service recently. It goes off frequently throughout the day, every day since Christmas Day. Suggestions?

  • chrisfruss Chris Russ (@chrisfruss) reported

    @Plusnet Any chance of the new hub for a loyal customer who’s just renewed their contact??

  • SimonCoopey Simon Coopey (@SimonCoopey) reported

    My @Plusnet contract expires in a few weeks. Because the new provider has arbitrarily decided to activate their service a few days before the end of the PlusNet contract they want to charge me £7.20, event though I would have paid until the end of the contract. *****.

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    @Plusnet Hi there, I got no response to my query yesterday, I need service set up at the new (nearby) address I'm moving to but may need an overlap period with my current place. What's the best way to do this? I would like service at the new place ASAP.