Plusnet

Plusnet Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Romford, Greater London, England 03/28/2026 15:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Billericay, City of London, Romford, Southwark, Newham, Tower Hamlets, Dagenham and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • griolfc Martin Grierson (@griolfc) reported

    Today is my 6 month anniversary of ordering faster broadband from @Plusnet and ironically I get another lazy update from their support team that they are waiting another week from Openreach. Time to put a formal complaint in and get this referred to the Ombudsman!

  • DICKYDRAKE Richies Drake (@DICKYDRAKE) reported

    @Plusnet absolutely horrendous service today. No reason why, but they say it's my end, ie my fault.... so have to wait till monday for an engineer!!!

  • Enanmix Someone (@Enanmix) reported

    @SkyUK Was good for over five years then became unstable and despite numerous call outs would work properly. So went to Plusnet

  • JamesKAArcher James Archer #Fight The Power® (@JamesKAArcher) reported

    @jhardingcouk I moved to Plusnet. To be honest I wasn't too impressed at first as our speeds were really erratic. The first 6 Openreach engineers were useless but it turned out the problem was with a flooded cable up the street which only the 7th engineer discovered. No charge to me.👍

  • janeccy18 jan eccleston (@janeccy18) reported

    @Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?

  • RobinAusten1 Pob (@RobinAusten1) reported

    @Plusnet 🚨HELP PLS... mobile phone's stopped working- not connecting to phone net=no phone or texts. Can't seem to contact you via web/app w/out phoning🤔. SIM corrupt?? Other 🤮EE sim card still works. V new s22+ phone. All other phone systems work, just this SIM card🧐 Hay-elp

  • broadstairsjo jo scott (@broadstairsjo) reported

    @Plusnet almost £300 early termination taken on a contract cancelled in error by PlusNet. . so agreed refund should be immediate. 3 days and counting . . its January. worst month possible to have unexpected hit.

  • im_nomi Naomi C (@im_nomi) reported

    @Plusnet My partner has been waiting for a £50 refund since October, he's just called and been told they cannot access his account to check anything as his direct debit has been cancelled. Please help!!

  • andrewprobert2 andrew probert (@andrewprobert2) reported

    @Plusnet Hi, I am getting issues with my speed when using a VPN I have to use one as its my company one, I get 54mbps without it being on and 590kbps with it on, is there a router setting that is throttling this connection? Andrew

  • her0n her0n (@her0n) reported

    @Plusnet Having some very unusual broadband connection drops today. Can't seem to hold a connection for more than 10 mins without needing a router reboot. I work from home full time and can't do my job! Frustrated. Please help? 🙏