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Plusnet

Plusnet Outage Report in Romford, Greater London, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Romford come from postal codes RM6 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Romford, England

The most recent Plusnet outage reports came from the following cities: Romford, Poplar, City of London, Hackney, Billericay, Southwark, Newham, Tower Hamlets, Dagenham, and Basildon.

CityProblem TypeReport Time
Romford Internet 2 days ago
Poplar Internet 5 days ago
City of London Internet 7 days ago
Hackney Internet 10 days ago
Billericay Phone 11 days ago
City of London Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • laura_attridge
    Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • gouldydl
    Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • RJBrock
    Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PrinceofKrull
    Europe Who (@PrinceofKrull) reported

    @Plusnet Hi there. I called to cancel the BT Sport app a few weeks ago but you’ve cancelled my BT sport on sky too! - This wasn't what was agreed - would you fix it please?

  • ClareRevell
    Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • Marcie_Hatter
    Ruth Moss (@Marcie_Hatter) reported

    On top of all the nonsense with ovo energy, we just upgraded @Plusnet to get better internet (because it kept cutting out, and my eldest is doing his GCSEs this academic year so needs that not to happen)… and guess what? It’s still crap.

  • roo42uk
    Roofus (@roo42uk) reported

    @Plusnet Hey I was wondering why you keep turning my mobile date on and off randomly. (also the fact your website doesn't have a chat or email feature to contact support is very frustrating)

  • davedpg
    David Edwards (@davedpg) reported

    @Plusnet But is the problem resolved?

  • Plusnet
    Plusnet (@Plusnet) reported

    @ollie_djw Hi there Ollie, I'm sorry that you've been having problems sending texts, can you get back to us on a DM with your mobile number, your full name and let us know what happens when you try to send one? Sorry for us taking a few days to respond by the way. - Adam - Plusnet Sheffield

  • RealBilalRaja
    Bilal Raja (@RealBilalRaja) reported

    @WeAreOpenreach @Plusnet @ofcom my new business bband account was supposed to be set up on Thursday 6 Oct22. I got an email later in the day saying it was unexpectedly delayed. 4 days, 3 phone calls and nearly 2 hours of terrible hold music later....

  • ClareRevell
    Clare Revell 📚💙 (@ClareRevell) reported

    @MichaelSnasdell @Plusnet down load is 74.6 and upload is 18.6 this morning.

  • ChloeRaccoon
    Chloe Raccoon (@ChloeRaccoon) reported

    @Plusnet Nice fix on the status page! The SSL cert has been revoked so no one can access it. Interesting way to do it, esp as there's a link on the plus net home page directly to it that now just errors out. Really professional!

  • mdfdvntrs
    Modified Ventures (@mdfdvntrs) reported

    @lipmarty75 @Plusnet @plusnet are scammers/bottom feeders; they promise to provide service on obsolete lines that other providers won't touch, fail to provide service (or lousy), string you along beyond the 14-day legal grace period with promises to fix and then charge you a £200 cancellation fee.