Plusnet

Plusnet Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Romford, Greater London, England 01/20/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Romford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Romford, London, Hackney, Poplar, City of London, Newham, Southwark, Stepney, Enfield Town and Ilford.

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City Problem Type Report Time
United KingdomRomford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomPoplar Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2mimik Maria (@2mimik) reported

    @Plusnet broadband down since 1.35 am and still not recovered. Tried to connect to your website with mobile data but process too complicated to follow. What happened to raising a simple support ticket?!!

  • helensutcliffe1 Helen Sutcliffe (@helensutcliffe1) reported

    @Plusnet no coverage again today in part of North Leeds, EE says they are upgrading the network and good coverage back within 9 hours !! How many days is this work to continue ??

  • edworf Matt Frowde (@edworf) reported

    @plusnet broadband seemed to go down at 135am this morning and still not working everything has been unplugged and replugged. your status page shows no issues

  • wengemini Wendy Watkins (@wengemini) reported

    @plusnet we appear to have an Internet outage in torpoint, Cornwall. My router is continuously flashing orange despite multiple resets- please could you check if it is an external problem?

  • Plusnet Plusnet (@Plusnet) reported

    @ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield

  • TangiblePunks Tangible Punks (@TangiblePunks) reported

    @MarkR35197214 @Plusnet Just phoned them, major outage- not expected to be resolved until tomorrow midnight 😬

  • Plusnet Plusnet (@Plusnet) reported

    @TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield

  • hanoldfield Hannah Oldfield (@hanoldfield) reported

    @Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.

  • Plusnet Plusnet (@Plusnet) reported

    @tchambers1969 Hi there Tony, I'm sorry to see you were offline for a short whole earlier. I've checked your account and can see you reconnected shortly after Tweeting us but please do get back to us if there's any further issues. - Adam - Plusnet Sheffield