Plusnet Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Romford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Southwark, Newham, Poplar, Ilford, Romford, City of London, Bromley and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karen kotze
(@KarenKotze1) reported
@Plusnet Still awaiting the call from the technician. PLUSNET SERVICE SUCKS!
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Ian F
(@Retiredgoth) reported
@Plusnet I've been trying to cancel my account for a month after moving. Can only be done by phone- no answer x lots. Called by you today to collect my outstanding payment. Yes, I said, now can I cancel. Money taken. Transferred to cancellation team.. 1/2
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Oor Morag Sees 🏴🥵🏴
(@MoragSievwright) reported
@Jimdow1M I use PlusNet - it was okay in Glasgow but not so convinced here in Dundee. Mobile is fine it’s the home broadband that is my problem 🏴
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Mel
(@mitsy19) reported
@Plusnet do you have an address I can write to? Regarding my billing and cancellation of my contract. I cannot ever get through by phone and live chat never open! Couldn’t ever connect to WiFi which was my reason for leaving writhing a month of signing up
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Karen kotze
(@KarenKotze1) reported
@plusnethelp @RobBS25936512 Donot be fooled by Plusnet and there adverts.They get their service through BT. You get faster and accurate service if you go direct to BT or Virgin.Plusnet Sucks!
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Karen-Jane Bowers
(@KarenJaneBower1) reported
@Plusnet I’m sorry to say but plusnets customer service is awful once you are with them. Ongoing problems for over a year and return calls promised are never received
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Karen kotze
(@KarenKotze1) reported
@SurreyCouncil Plusnet service sucks! I spoke to plusnet technician yesterday about my wifi keeps dropping.He told me to unscrew the box from the wall and he will call me back.Still awaiting that call. Plusnet gets there line through BT. Plusnet internet and service very unstable!
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Kevin Dewes
(@kevindewes) reported
@RonnieRoo65 @Plusnet @UswitchUK They’re awful.
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Cal 🥀 The Jaded Leftist
(@ChimericalCal) reported
The absolute worst time for @Plusnet to mess up my internet is on a Friday night after I’ve been working all week for the capitalists. Good going, PlusNet 👏😒
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David Lawson
(@z213255) reported
@ChrisM4Chester is there a more incompetent company than @BT_Openreach and @Plusnet? We have been trying to get them to install broadband at St Thomas of Canterbury church since July last year and yet again they have screwed up installation. Their customer service is a joke!