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Plusnet

Plusnet Outage Report in Romford, Greater London, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Romford come from postal codes RM6 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Romford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Romford, England

The most recent Plusnet outage reports came from the following cities: Poplar, City of London, Hackney, Billericay, Romford, Southwark, Newham, Tower Hamlets, Dagenham, and Basildon.

CityProblem TypeReport Time
Poplar Internet 3 days ago
City of London Internet 5 days ago
Hackney Internet 8 days ago
Billericay Phone 8 days ago
City of London Internet 10 days ago
City of London Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • GMan40555684
    GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • NickFaber
    Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • EngHanrahan
    Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • DrummerboySJ1
    The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CageFooname
    Bill (@CageFooname) reported

    @jerryaldrichiii allowed to speak to networking directly, it was maddening. In the end I just left plusnet as I was so shocked by how poor their engineer's understanding was and how they handled it. Meant to complain to the ICO directly but life got in the way. Anyway, ISPs can be very bad!

  • boabsmith45
    michael smith (@boabsmith45) reported

    @Plusnet over an hour without an internet connection - the service more recently has become less reliable ( but usually tolerable ) - now NOTHING , I WILL be moving to another provider if not resolved - meanwhile I’m cut off - please tell me my rights ( link please )

  • StevenYWC
    Steven Cheung (@StevenYWC) reported

    @Plusnet any idea on if/when you plan to offer 5g and WiFi calling? I've just got a shiny new 5g phone and want to be able to use 5g. I've been a loyal customer for many years but might have to switch to another provider if there is no roadmap for 5g and WiFi calling?

  • cast_bowring1
    Scammell Routeman 🇺🇦💙🚛🚚♻️ (@cast_bowring1) reported

    Right sorted enery new tarrif out, got that down to £105 per month (taking into account my credit of £530 in the black). Ordered Home Essentials BT broadband at £15 per month (Plusnet £36). Trying to rearrange my finances so I can have at least a meager life & food.

  • AliParry83
    Ali Parry (@AliParry83) reported

    @ThatKerryHudson I'm not in Scotland but plusnet have been nothing but helpful if needed customer services!

  • luigi64
    Lewis (@luigi64) reported

    @Plusnet we've not had Internet since 7pm, are there known issues? Postcode area EH52

  • lucyjjjjjx
    𝗟 𝗨 𝗖 𝗬 ☻ (@lucyjjjjjx) reported

    @Plusnet switched to you and was due to go live Friday was told by an arrogant customer service agent on Friday that it wouldn’t be sorted by Monday and still not up and running!! I work from home this is my jeopardising my work!!

  • holliepops210
    manta (@holliepops210) reported

    @boabsmith45 @Plusnet I'm having the same issue, going to change provider tomorrow

  • boabsmith45
    michael smith (@boabsmith45) reported

    @Plusnet oh , and it’s almost 1 am … internet is 24 hour , life is 24 hour , but customer service is 12 hour ?? …

  • Munross
    Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Munross) reported

    @Plusnet email scam (terms of service). Anyone else had this today? clicked the link before realising it was a scam: anyone know if that's likely to have breached security? I see some people had similar issues after the service outage last year. Account data compromised?