Plusnet Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Romford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Hackney, Poplar, Ilford, Southwark, Romford, City of London, Bromley and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah V W
(@svw71_w) reported
@Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service
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Plusnet
(@Plusnet) reported
@caterham7 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @rabprentice This bs scripted reply just shows the lack of customer care and apathetic approach to resolving an issue. I thought plusnet were going to be a good provider, but seem to be just as false as the others.
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Plusnet
(@Plusnet) reported
@PabloMalachi Hi there Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Malcmite
(@Malc_Armstrong) reported
@Plusnet Todays outage has shown me that plusnet does not care about customers. The web page is broken, the txt service is scripted crap and no one is calling back or seemingly fixing anything. A poor service I will be changing at next opportunity. Currently waiting on phone fir 40 mins.
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @rabprentice Nothing online is connecting currently. Cant login or access online apps. Truly abysmal service.
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Malcmite
(@Malc_Armstrong) reported
@jennie_divina @Plusnet Their fix hasnt worked for many. None of my online apps work, cant connect to pages despite router saying its working. I will be looking for another provider once I can get online. This is an absolute joke of a service
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Jon Ewing
(@siteadvice) reported
@Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.
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Just hear for the crac
(@JustCrac) reported
@Plusnet “Some” don’t you mean the whole of your UK network!
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Geoff
(@U4ER4all) reported
@Plusnet I appreciate things go down occasionally, I just wanted to know whether it was at your end or mine. Most users had to search around to find out where the problem was. I wasted time fault finding my setup