Plusnet

Plusnet Outage in Romford, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours in Romford, England

Plusnet Outage Chart in Romford, Greater London, England 11/24/2020 10:20

November 24: Problems at Plusnet

Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.11% Internet
  • Wi-fi 11.14% Wi-fi
  • Phone 6.79% Phone
  • Total Blackout 3.97% Total Blackout
  • E-mail 3.84% E-mail
  • TV 1.15% TV

Plusnet Outage Map Near Romford, Greater London, England

The most recent outage reports and issues originated from London, Bromley, Billericay, Brentwood, Poplar, Hackney, Basildon, Bermondsey, Dagenham, Woodford Green, Gravesend, Chislehurst, Sidcup, Romford and Waltham Abbey.

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Plusnet in Romford, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:
  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • BrexitResist Petra the naughty Girly Swot (@BrexitResist) reported

    It seems that @Plusnet @plusnethelp support services have really gone downhill.

  • shelikestosing Yvonne / VonnieSings (@shelikestosing) reported

    @Plusnet @plusnethelp Just had a rude customer representive called marina in your Sheffield base who pretended not to hear me and promptly hung up on me

  • TimBrear Tim Brear (@TimBrear) reported

    Badly let down by Plusnet! A total farce!

  • mathildeleblond Mathilde Leblond (@mathildeleblond) reported

    @Plusnet @plusnethelp Shocking service. There was an error on your side and I didn't get as much as an apology, let alone an email to inform me of it. I'm working from home and need the internet to do so... Never dealing with you again.

  • mathildeleblond Mathilde Leblond (@mathildeleblond) reported

    @Plusnet @plusnethelp Booked an engineer 2 wks ago to set up internet this AM. Hasn't showed up, instead I got a cryptic email about a ticket being closed when I never asked a question. Been waiting to speak to someone on the phone for 25min. What kind of service is this?!

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    Come on @Plusnet new customer & now without a phoneline no dial tone rung on 3 separate times today already waited total 57minutes not good @plusnethelp Please!!!!!

  • Mark_Outhwaite Mark_Outhwaite (@Mark_Outhwaite) reported

    @AllieRenison @EE Just had that problem. Took several weeks for Plusnet to fix it. OpenReach engineers removed all links to other extensions in the house bar the one main phone then replaced the ‘crimps’ on the wires in the box on side of home. It is a resistance fault apparently.

  • cliffbrown Cliff 🇿🇦🇬🇧🇪🇺 (@cliffbrown) reported

    Day 2 of broken Internet. Goodbye @Plusnet. Thanks for literally nothing.

  • DeeJWatto Denise Watson (@DeeJWatto) reported

    @plusnethelp I have only been with Plusnet for a month and the connection is shocking. Any help would be great.

  • sanctiUK Sanctius90 (@sanctiUK) reported

    Boom, just switched from the absolutely awful @TalkTalk to @PlusNet. Just a shame it'll take 10 days for the switch to happen.