Plusnet Outage Report in Romford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Romford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, Southwark, Newham, Tower Hamlets, Dagenham, Basildon, Romford, Poplar, Stepney and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jon 🏴
(@The_Parson) reported
@Plusnet Wireless connections only. Though, at the time only my laptop was using the wifi and was in the same room as the router. I have issues with wifi connectivity throughout the house.
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Snah Bhatti
(@SnahBhatti) reported
@PaulineLong2020 @bt_uk @Plusnet Wow! That’s terrible I bet they had no reason as to why too! Hope FOS sort this
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Jamie Frost
(@ospriet) reported
If you ever want to find out which of your friends and family secretly hate you, ask for recommendations about a phone/internet provider. If any of them say @plusnet - they're the ones. Nothing but problems for 15 months, and I literally cannot wait for the end of this contract.
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julie hunt
(@juliehunt1953) reported
@Plusnet For nearly 6 days now, I've been unable to send emails. This is really not good enough, and so unlike the gokd service I normally receive. This is getting urgent now. When will the problem be fixed?
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Marcus Green
(@HelloFromMarcus) reported
@witherjay @KWCook57 @Plusnet I'm through. Got to spoke to a lad who hasn't a clue but has gone to find someone who has... I'm back on hold music. It's sad. I wondered what happened to Paul Simon, but to find he's singing into telephones in Sheffield is a great come down.
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Leigh
(@LeighLanson) reported
@Plusnet so I've had an engineer out a few days ago. broadband is down again. I was told my line is fine it must be a problem with the router.
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nifty1a (Paul B)
(@nifty1a) reported
POP3 email login failing, webmail working, but extremely slowly, no one answering support line. @Plusnet Award winning service? Don't make me laugh...
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Scarlett
(@Scarlet40973002) reported
@Plusnet Hello, I'm an existing customer and have just renewed my contract to take advantage of your £21.95 black Friday offer. Could you tell me how to claim the £50 reward card please? 1/2
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Maggie Bruce
(@maggie_bruce18) reported
@Plusnet @RodSheaff @Plusnet I can’t help but wonder if you read ANY of the comments written by your pissed off customers? Have you got a crowd of work experience kids drafted in to C&P the same response day in and day out? (I can’t help but be curious about the word ‘lithium’ in that link 🤔)
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Cliff 💙 (the day the music died) Lawson
(@1903wrightflyer) reported
Thank you to the people at Plusnet for resolving the email problem after 6 days. Finally email is flowing again!