Plusnet Outage Report in Sutton at Hone, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Dagenham, East Ham, Lewisham, Charlton, Newham, Poplar, Woolwich, Leyton, Upminster, Rochester, Catford, Welling, Ilford and Coldblow.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Phone | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
-
Kate Marr (@kate_marr) reported from Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
Barbara Broccoli (@Errorfied) reported from Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
Gill Dale (@GillDale3) reported from Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
-
Katherine (@Pebblepower23) reported from Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
-
Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Laura Attridge (@laura_attridge) reported from Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
-
Dawn Gould (@gouldydl) reported from Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
-
graham eveleigh (@bigGeveleigh) reported from Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
-
Lewis Hardwick (@lewis_hardwick) reported from Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Tim Easton (@timeastonco) reported from Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
-
John Sandy (@JohnLSandy) reported from Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
-
Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet (@Plusnet) reported
@JadeSwain95 Plusnet username so I can get the ball rolling on a fix? -Mike.P Sheffield
-
jaz j (@jjand00) reported
@Plusnet can someone from Your company explain why I’m paying for a service that never works
-
Rudi Wheaton (@iddesleigh) reported
@Plusnet Have had problems with internet connection all day. Off and on for hours at a time. Very slow - 10 minutes to connect. Really bad. Speeds were averaging 5 at one point. When BB came back properly it was averaging 16. I pay for minimum of 30.
-
Angharad (@angh4r4d) reported
@Plusnet I’ve been waiting for a reply from the diagnostic bot since yesterday afternoon (said it would take 10 minutes) our internet isn’t working and have done all the things recommended to fix
-
Derek Fortune (@DerekFortune13) reported
@Plusnet are we on ee network my phone come back friday it was 5 days long so i will want a deduction for a week it was a long time in garden world i had a lot of people saying what the hell happend to your phone i had to explane to them about it
-
Trevor Appleton (@woldsweather) reported
@Plusnet Is there a problem with email? None all day. Would expect at least 20 or so.
-
Mark Bailey (@lanlith) reported
@PaulOBrien O2 got it and Plusnet. Giffgaff not and not 3 here! Half my family wiped out in a real emergency 😝
-
Ian T (@Eor_deLampe) reported
Hello @Plusnet - id really like to leave you but you prevent that but not answering the phone. Clever that. How else do i leave you? No online option? Shall i cancel the DD - will you have to call me then?
-
Brent Smith (@Smiffy1890) reported
@ConstableChaos Wouldn't have heard it if my phone wasn't on vibrate too. It wasn't very loud. I'm Plusnet mobile that runs on EE network
-
Shelley welsford 🇬🇧🏴 (@Rose_Arrow7) reported
@JeremyVineOn5 I didn't get the alert - on O2. neither did my work phone on EE. Neither did my parents on plusnet. So the thing that it's just the three network isn't correct.