Plusnet Outage Report in Rochester, Medway, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Rochester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (70%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (7%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Rochester, Medway, England

The most recent Plusnet outage reports came from the following cities: Upminster, South Benfleet and Rochester.

City	Problem Type	Report Time
Upminster	Total Blackout	9 hours ago
Upminster	Internet	15 days ago
South Benfleet	Internet	19 days ago
Upminster	Internet	25 days ago
Upminster	Internet	28 days ago
Rochester	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• Usman (@utkhan79) reported 44 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

• Gill Dale (@GillDale3) reported 51 minutes ago from Sutton at Hone, England

  Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• James HILTON (@Fabweld_James) reported a minute ago

  @Plusnet please can someone help with our premise move, I keep getting cut off by phone agents. Thx

• Snah Bhatti (@SnahBhatti) reported 3 minutes ago

  @Plusnet Someone from Plus net best just call me back now! I’ve been on the phone for an hour passed from person to person and you cut me off! The terrible customer service is beyond me how @Plusnet @plusnethelp managed to stay in business this long! I’ve been calling all yesterday too

• Snah Bhatti (@SnahBhatti) reported 4 minutes ago

  @bt_uk Thanks @bt_uk better service in one tweet than 6 phone calls with @Plusnet

• Runnin On Empty (@RunninOnEmptee) reported 6 minutes ago

  @MECFSisCFSnotME @virginmedia No, my parents were with Plusnet, had to threaten legal action to get up and running in the end, they left Sky because they were awful too, I can't understand why they are all allowed to get away with being so shite? 🤓

• Paul Brannigan (@proactivepaul) reported 9 minutes ago

  @Plusnet any chance of a response to support ticket 219049467 ?

• jo collins (@jo2107) reported 12 minutes ago

  @EE Thank you but I’m not a customer, I’m with Plusnet who use your mast. The issue has been affecting the village for over a year, something relating to the mast, so i wondered if there was an update yet

• Plusnet (@Plusnet) reported 13 minutes ago

  @natashasiena Hi there, I'm sorry to hear you're having issues getting through to someone. You can let us know if there is anything we can help with over here. - Curtis, Plusnet Sheffield

• Mandie Thorburn (@thorburn_mandie) reported 15 minutes ago

  @Plusnet your contact number needs updating, I have tried to contact you on both numbers on your website which no longer exist. I am trying to find out why my internet for the past 2 weeks has been shocking, not a very happy customer here

• Evelyn Wilcock (@EvelynWilcock) reported 18 minutes ago

  @Plusnet @ChristopherCWilcock @Plusnet Bad reception last night with lots of buffering. Why is this happening after we subscribed to your fibre? And why worse than BT using the same lines. Sort this out please.

• Snah Bhatti (@SnahBhatti) reported 19 minutes ago

  @Plusnet @plusnet is the worst customer service and broadband provider! I suggest you contact me ASAP! This is the biggest regret of my life choosing you