Plusnet

Plusnet Outage Report in Rochester, Medway, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rochester, Medway, England 11/21/2024 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rochester, Medway, England

The most recent Plusnet outage reports came from the following cities: Upminster, Longfield, Maidstone, Chatham and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpminster Wi-fi
United KingdomUpminster Internet
United KingdomLongfield Internet
United KingdomLongfield Wi-fi
United KingdomUpminster Wi-fi
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WarrenG1967 Warren G (@WarrenG1967) reported

    @Champs707007 @virginmedia Under OFCOM rules you're entitled to compensation. I had no Internet service from plusnet for 16 days, I was entitled to ~£8.69 per day, which is just under £140. I got my service restored and it's back at an average of 57Mbps so not bad at all.

  • davyrich100 David Richardson (@davyrich100) reported

    @Plusnet Hi. Got tired of waiting for a response so called you. Not a good start for a new customer.

  • Burryshmee Jools W (@Burryshmee) reported

    @Plusnet Sadly, still being let down by @plusnet on this matter. Multiple promises now to sort it out and still, they haven't provided the gift card incentive they promised if I signed a new contract back in August.

  • Plusnet Plusnet (@Plusnet) reported

    @HelenSwire Hi there Helen! I'm terribly sorry about this and can understand that after being on hold for as long as you were to be hung up on isn't the best and we don't want this. Is there anything I can help with without having to listen to our hold music again? -Em -Plusnet Sheffield

  • RodyScott Scott n Rod 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🌹 (@RodyScott) reported

    @Plusnet Why can't I get onto the @screwfix website? It's been days now and you know about the issue.

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet absolutely shocking service from you today and 2 weeks ago. And told that even though I’m not getting the product I’m paying for that I can’t cancel my contract or get any refund. I regret ever joining plusnet.

  • RBIllustration Bex @ Store Update LIVE ✨ (@RBIllustration) reported

    We've had no landline for a week and while I'm lucky our internet is still on, it's unreliable and has dropped out MANY times. We're with Plusnet, but it's a BT line, so they need to wait for BT to fix it and we don't have a date for that yet. So all around it's frustrating 💀

  • ironicallyindie Nico (@ironicallyindie) reported

    @Plusnet Hi, I need some help please, I’m not sure if an engineer is actually visiting today or not, could you help me please?

  • therenster Paul Rennie (@therenster) reported

    @Plusnet Easy tip - steer clear of plusnet. I paid 2 months for broadband, never got to use it then plusnet cancelled my account and won’t say why nor will give me my money back - joke of a company

  • TheWildFostyyy Ryann/Fostyyy (@TheWildFostyyy) reported

    Why do I have to live in the 1 house in the UK that still has an asdl wifi line @Plusnet Plz help a streamer out