Plusnet Outage Report in Southend-on-Sea, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Plusnet
Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Southend-on-Sea, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.
City | Problem Type | Report Time |
---|---|---|
Southend-on-Sea | Internet | |
Chatham | Internet | |
Rochester | Internet | |
Chatham | Internet | |
Canvey Island | Internet | |
Chatham | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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⚒️Tom Cooper⚒️
(@TommyC306) reported
from
Burnham-on-Crouch, England
@MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@andy17467869 Hi Andy, sorry to hear this - we're not seeing any issues on our side, is it just devices connected wirelessly you're seeing this issue on? - Jess, Plusnet Leeds 🌻
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Aaron Saffer
(@adsaffer) reported
@Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working?
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Rob O'Neill
(@EconNewsH) reported
@Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.
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Karl Keyte
(@karlpk) reported
@Plusnet Your support is invisible now. Phone hold times make it impossible. No way to raise a ticket. No support e-mail. On-line chat a useless bot. So what's the deal? Have you essentially given up with customer service because it's too hard?
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Denise Fitzsimons
(@DeniseFitzsimo7) reported
@Plusnet @AerosolSHIELD Think Plusnet should concentrate on fixing their terrible customer services and my vulnerable Aunt’s email address which they cut off since 20 August. My Aunt ha been told lies since then to say they will fix it so she gets off the phone. No manager will come to phone to help.
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Julie
(@MusingJules) reported
@Plusnet Still waiting for you to resolve our problem from yesterday. New PM sent this morning but no reply yet. Can you advise please?
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Oldham Eye
(@EyeOldham) reported
@NKrankie Plusnet all the way, prices are right, it's reliable, tech support is English and I've only needed them once in 4 years, I was previously with Virgin who are ****!
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megan o reilly
(@ijokeijokeijoke) reported
Been on the phone for over an hour now waiting to get through to @Plusnet @plusnethelp. With the same issue I had last week!!!! Anyone around that will help with my issue ?
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Michael Weatherby
(@Michael11988618) reported
@Plusnet I want to cancely contract, after losing my SIM. The only way to cancel is by calling, but I have no phone. Can I cancel via email?
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Frankie Connolly
(@FrankieDaLegend) reported
@ShellEnergyHome You don't get it, Ajay The service I am using is provided by Plusnet. My contract with P.O. Broadband has expired. I am not using your service.