Plusnet

Plusnet Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southend-on-Sea, England 10/31/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomChatham Internet
United KingdomChatham Internet

Community Discussion

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Plusnet Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simmy60k simone knight (@simmy60k) reported

    @Plusnet our internet is ABSOLUTELY SHOCKING! It drops out around 4 times a day , every day ! Who do we need to contact to cancel our contract , it’s a waste of money !

  • rhydsnewi Rhydian Edwards (@rhydsnewi) reported

    @jetlbomb If you don't want Virgin Media then you're stuck with the suppliers who us Openreach. The physical line will be the same, you're basically comparing on customer service and price. Plusnet business are good but don't offer full fibre, Zen Business is good, avoid BT business

  • gceccles Graham Eccles (@gceccles) reported

    Hey @Plusnet I thought the lack of response from you over the weekend was that you perhaps didn’t work weekends. Perhaps you just never respond? When are you and @Screwfix going to sort this out? Seems the ball’s in your court.

  • HoldenMadickie Holden (@HoldenMadickie) reported

    @Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranted the entire process to fail.

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @GigglyMunchkin Plusnet promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent. No broadband, but will not let us leave contract unless we pay for service we have not received

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    @Plusnet over an hour. Still nothing on your own status page or anywhere else about this MSO. How major does an issue need to be before you add it?

  • CrippleGirl Lisa Jonas (@CrippleGirl) reported

    @Plusnet Hi Sammy It's a bit late now, 3 days later, to help. I used a carers phone to call customer services. First person I spoke to didn't appear to have had disability awareness training and hung up on me for being rude when it was actually him not listening to me.

  • flunny907 Finessa Wallace (@flunny907) reported

    @Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you

  • CrippleGirl Lisa Jonas (@CrippleGirl) reported

    @Plusnet Second person was helpful and we resolved the issue. But it doesn't deal with the fact that you don't have any contact methods other than calling. How do those customers who WFH, live alone and don't have a landline contact you if the issue is they can't make calls?

  • HoldenMadickie Holden (@HoldenMadickie) reported

    @Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranteed the entire process to fail.