Plusnet outages and service status in Rochford, England

Problems in the last 24 hours in Rochford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rochford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochford, England

The most recent Plusnet outage reports came from the following cities: Wickford, Rochford, Chelmsford, and Southend-on-Sea.

City	Problem Type	Report Time
Wickford	Internet	4 days ago
Rochford	Internet	4 days ago
Chelmsford	Internet	13 days ago
Southend-on-Sea	Internet	25 days ago
Southend-on-Sea	Internet	26 days ago
Southend-on-Sea	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Rochford, England

Latest outage, problems and issue reports in Rochford and nearby locations:

• 
  Charles Tilley (@CharlesTilley) reported 15 minutes ago from Rochford, England

  @Plusnet can you DM me, having big problems

• 
  Brian O'Keefe (@rider45) reported 21 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  The Exterminator Pest Control (@theexterminato9) reported 35 minutes ago from Chelmsford, England

  @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

• 
  The Exterminator Pest Control (@theexterminato9) reported 44 minutes ago from Chelmsford, England

  @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

• 
  denise salman (@deniseessex) reported 44 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  Char x (@charfranklin_) reported 56 minutes ago from Southend-on-Sea, England

  And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

• 
  ⚒️Tom Cooper⚒️ (@TommyC306) reported 59 minutes ago from Burnham-on-Crouch, England

  @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  estevén (@superpaddiepads) reported 5 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  Only Gigs (@Onlgig) reported 7 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported 7 minutes ago

  @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

• 
  Rockposer Dot Com (@rockposer) reported 8 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  Sinead 🏳️‍🌈 (@hangrenade86) reported 8 minutes ago

  @Plusnet is there an email contact that I can use to cancel my order?

• 
  Only Gigs (@Onlgig) reported 10 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Jack (@Jacksxson) reported 16 minutes ago

  @DuncanLindsay 10 years ago at Plusnet someone screamed at me & used derogatory terms because her account was under Mrs (she’d given the info for the creation) when she was apparently a Lady. I literally just laughed, took the headset off & walked off the floor. Didn’t even hang up.

• 
  Only Gigs (@Onlgig) reported 17 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  exe | @terminate (@terminate) reported 18 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Bri 💙 (@OriginalBigBri) reported 19 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.