Plusnet Outage Report in Rochford, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Rochford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at Plusnet
Plusnet is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rochford, England
Latest outage, problems and issue reports in Rochford and nearby locations:
-
⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England
@MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.
-
The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
-
The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
-
Char x (@charfranklin_) reported from Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
-
Brian O'Keefe (@rider45) reported from Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
denise salman (@deniseessex) reported from Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
-
Charles Tilley (@CharlesTilley) reported from Rochford, England
@Plusnet can you DM me, having big problems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Victoria Barlow (@vickybarlo) reported
@plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!
-
Natalie (@natsc0tt) reported
@Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please
-
John craig Sinclair (@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
-
Gavin James (@GavJamDob) reported
@Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?
-
Luke-the-Merciless (@LukeMerciless) reported
Plusnet your service sucks. Your dumb routers are endlessly losing internet and flashing orange, it's ******* exausting. #Plusnet #poorquality #badprovider
-
Debbie 💜 🦋🦉 (@DeborahTaylor3) reported
@virginmedia Finally after 25 minutes, complaint raised and closed and passed to someone who finally gave me the information required. Information that should've been sent via email or postal mail. You seriously need a designated customer service contact number like Sky, BT, Plusnet, EE
-
Andrew Williams (@A_Williams254) reported
@Plusnet Do you still have a live chat? I don't see it on the website. My bill has randomly gone up £7 this month. Looking at the bill, my 'discount' has gone down £7, from £24 discount to £17 discount. Why
-
Ian Morris (@ianbillmorris) reported
@Plusnet What exactly is going on in Chesterfield? A bunch of us are all having the same issues, Openreach tell us that the issue is with you and your Ops team are aware and they are going to call after call with your customers in the area, but your service desk 1/2
-
Linda Clarke (Morris) (@lindastleonards) reported
Plusnet users living in Chesterfield. Are you getting a service? My internet does not work. Does yours?
-
John Lyons (@johnlyons40) reported
@Plusnet hi I'm having a problem sending emails to a Hotmail account