Plusnet

Plusnet Outage Report in Rochford, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rochford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rochford, Essex, England 03/02/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rochford, Essex, England

The most recent Plusnet outage reports came from the following cities: Wickford, Southend-on-Sea, Basildon and Rayleigh.

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City Problem Type Report Time
United KingdomWickford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rochford, England

Latest outage, problems and issue reports in Rochford and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chaplainchrisb @chaplainchris (@chaplainchrisb) reported

    @plusnethelp @Plusnet I would like to formally complain about the poor/lack of broadband speed over the past 10 days. I have already had an Openreach engineer loom at the issue. I am now paying for 4G on all devices

  • rupertcollier Rupert Collier (@rupertcollier) reported

    @natp80 @Plusnet @CloudWireless Yep it works well with a 4G Wi-fi router, I had that too before. Only thing is Sky needs landline based broadband for on demand stuff plus I found Netflix streaming quite poor. I would test it first if you can.

  • AmyTheBee Amy Barnett (@AmyTheBee) reported

    @plusnethelp hi there, I have received an email saying that Plusnet was unable to take a bill from my account but I can’t log in to pay as I’m not with Plusnet anymore. I cancelled before it started because of other issues. The bill is less than £1. Please can you help?

  • TheformerD TheformerVictoriaDrummond (@TheformerD) reported

    I'll not be on much for a few days, my internet is down. The lovely lady I spoke to at @Plusnet said it could take 5 days to fix my faulty line. Sigh. (She was genuinely one of the best customer service reps I've had)

  • Nahidur Nahidur (@Nahidur) reported

    @matthfield I had connectivity issues with two routers from plusnet. I ended buying a BT router on eBay and it works wonders.

  • GoneDirtFishing Andrew Thomas (@GoneDirtFishing) reported

    Anyone got the email contact for someone that can actually help at @plusnet? They lost me my phone number, admitted their mistake then charged me to put it right. Complete **** up on their part and I'm now stuffed!! @MarcAllera

  • LindaBl94674248 Bipfemantifa (@LindaBl94674248) reported

    Just spoken to the lovely Mohammed on Plusnet, who reassured me no charges incurred for the scam call. I've got a 1572 facility now too, which can block unwanted numbers. Tempted to get a whistle to blow down the phone for the next scammer, that should give the bugger a jolt.

  • realmariazac Maria P. Zacharias (@realmariazac) reported

    @plusnethelp Prospective @Plusnet customers, don’t bother with this broadband provider. Customer service is appalling, online chat is OFFLINE! No surprise. DO NOT CHOOSE PLUSNET AS YOUR INTERNET PROVIDER @virginmedia I will be intouch very soon 😤

  • ToxicSmoggie Chris (@ToxicSmoggie) reported

    @Plusnet @plusnethelp is it true that you only have to give 14 days notice to cancel a broadband contract that is due to end?

  • Nickinooa Nicki (@Nickinooa) reported

    @Plusnet hi, our internet is not working. We have checked connections and restarted but with no joy. Please help