Plusnet Outage Report in Chelmsford, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Plusnet outage reports came from the following cities: London and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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William Wood
(@WillWood2011) reported
@Plusnet Hi Plusnet, many users of your mobile service seem to be getting no signal for the last 3 days. We are in the east Andover (Hampshire) area and have tried it on more than one mobile. We have restarted our mobiles etc but no difference. Help!
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Richard Appleby 💙
(@rmappleby) reported
@Plusnet Two questions: 1) What is the ETA for native IPv6 support, and 2) What is the ETA for a FTTP offering? Thanks
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Rachel Guest
(@EnigmaticRac) reported
@chlooeeeexo @Virgin @Plusnet have been amazing for me. I left Virgin for reasons similar to yours. Sky were too pricy. I never use TV anyway so... I just got the fiber. 2 years on, still no issues.
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OGKP24
(@KireeP24) reported
@Plusnet why have I got an email charging me for p&p when you guys never sent the router? Not paying for a mistake that wasn't my own. Please advise.
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Donna Wilson
(@DonnaWi49993929) reported
@Plusnet I would@like to@cancel my bt sport. How can I do this
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Sorriso
(@suzanne_000) reported
@Plusnet I have received an email from you regarding my awaited refund It says to click on the link to complete my details. Neither my username or email address is recognised there is a time limit to completing form please help
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Tony Jones
(@aberfoodblog) reported
@Plusnet Dear @Plusnet When I'm staying at my auntie's and I ring you to say the phone line's gone dead, this isn't a "data protection issue" because: - It's been GDPR for years now - I'm not getting any personal information, I'm telling you about a fault on your equipment
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Dame Bibi Lynch
(@BibiLynch) reported
@MarkSaltmarsh Because there's no reception in the flat - and they decommissioned Sure Signal - I can only make calls via Wi-Fi Calling. So they want me to pay more to Plusnet to get a faster speed... And, yes, 'moving the mast' is definitely the way forward...
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Anne Marie Redford
(@AnneMarie7786) reported
@Plusnet my service is getting worse as I near my leave date is that just a coincidence
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scott mchale
(@scottmchale12) reported
@Plusnet it’s a shame you won’t reply when a customer has been without service 17 days, we’ve made at least 10 calls to technical support some for over 1 hour, requested 3 managers call back. Still waiting for a explanation. Maybe they are trying to call back on the fault line.