Plusnet Outage Report in Chelmsford, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Great Baddow, Basildon and Witham.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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denise salman (@deniseessex) reported from Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Brian O'Keefe (@rider45) reported from Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Charles Tilley (@CharlesTilley) reported from Rochford, England
@Plusnet can you DM me, having big problems
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Wright (@wright_1980) reported
@Plusnet swapped over to yourselves today. Had a message just before 17:00pm to say I was good to go. Plugged my router in now stuck on orange flashing light. Tried all the troubleshooting but still the same. Help!
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LauraProbett (@LauraProbett) reported
@Plusnet Hi Jodie, I've run the suggested tests and my broadband is still not connecting. I have left a comment on the ticket in the help assistant to this effect
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Maple Delight (@mapledelight69) reported
@Plusnet Down again #plusnet this is ridiculous !!!!
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LauraProbett (@LauraProbett) reported
@Plusnet I had a ticket raised on my account to address issues with broadband connection. The latest message I received asked me to reply to arrange an engineer visit, but when I open the Help Wizard the ticket is gone and the page says I can no longer ask a question.
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Edge Case ℭɑⅈᵤˢ (@Caius) reported
@cooperx86 I’ve got Vodafone as main line, and Plusnet (EE MVNO) as esim in phone for redundancy. Usually one has signal.
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JJ (@noonehere447) reported
@Plusnet Morning! Received a txt saying line activation would be yesterday. Phone has switched over yesterday and was cut from Internet around 12ish. On order tracker its still showing {strCustActivationDate} and had no other updates if going to be delayed. Many thanks for help
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Andy McLaren (@Toonarmy19771) reported
@LeeLister8191 @Plusnet After 18 months with plusnet I'm going back to talktalk believe me their customer service is really bad.
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jo barrow (@1982joey) reported
@plusnet why on my latest bill have i been charged for a phone call i never made. You might force me to have a landline but i dont plug one in.
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Plusnet (@Plusnet) reported
@MeetaStar5 While we can assist with a range of queries through Social Media platforms, we're unable to cancel an account through this support channel and if you're not in a position to call us, you can send a letter via recorded delivery requesting this instead. -Tony Plusnet Sheffield
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Maple Delight (@mapledelight69) reported
@Plusnet Thanks, internet just dropped again just as family about to watch something. Rang plusnet on Friday and got absolutely zero tech support just that they would send an engineer monday (today) and they would telephone me first,no call, no engineer.