Plusnet

Plusnet Outage Report in Chelmsford, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chelmsford, Essex, England 03/01/2026 06:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Wickford, Basildon, Rayleigh and Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet It's on again now, albeit terribly slow. My problem is that contacting you relies on driving to a friend's house when I can manage it - which is not always easy. For the moment we'd better leave it. Raising a ticket is never much fun.

  • tchambers1969 Tony Chambers (@tchambers1969) reported

    @Plusnet any issues with service in the HP9 area ?

  • tonywithers14 tony withers (@tonywithers14) reported

    @Plusnet There’s nothing more that you can do I assume?I will be cancelling with immediate effect I am not getting the service I am paying for it’s seriously shocking 😡

  • hanoldfield Hannah Oldfield (@hanoldfield) reported

    @Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?

  • AndyCrossley13 Andy Crossley (@AndyCrossley13) reported

    @Plusnet I have a metronet email account which you provide through your webmail portal, I have not received any emails in the last 4 days even though I know some have been sent to me. How can I resolve this issue.

  • anniegalanti Annie Galanti (@anniegalanti) reported

    @Plusnet Is there an issue with service in the Wareham area? I have 3 phones assigned to the EE network (2 plusnet and one EE) and none of them can dial or receive calls.

  • TangiblePunks Tangible Punks (@TangiblePunks) reported

    @Plusnet @Plusnet hi no internet- hub flashing orange- is there an outage (East London

  • blackpooljane Jane Stuart 🗼⚽️👩🏻‍💻🍊 (@blackpooljane) reported

    Considering switching broadband provider (from Virgin). Whole house coverage (BT?) & good customer service (Plusnet?) are the most important criteria. Any recommendations?

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.

  • Plusnet Plusnet (@Plusnet) reported

    @ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield