Plusnet

Plusnet Outage Report in Chelmsford, Essex, England

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The latest reports from users having issues in Chelmsford come from postal codes CM1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chelmsford, Essex, England 11/22/2024 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chelmsford, Essex, England

The most recent Plusnet outage reports came from the following cities: London and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • quentindab Quentin Howard FIET 🎤📻📺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@quentindab) reported

    @OpenreachHelp Yes. Plusnet say OR is telling them the order is wait in on external works. These have already been done last month. Plusnet don’t seem to be getting the right answer from OR. Maybe OR thinks the previous Vodafone order is still active? Plusnet can’t seem to help.

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet Hi, I can't send or receive txts anymore, I just get the message "Can't send message with plusnet - error 0" How do I fix this please?

  • mojo9784 Allan Morrison (@mojo9784) reported

    @Plusnet new router, new connection. Orange warning light phoned support 57 mins and call cancelled at 8pm. Reason order not confirmed but payment already taken 2nd Dec.. can’t see how order not confirmed #shockingcustomerservice after 1 day #wouldnotrecommend

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @Plusnet I'm currently unable to make or receive calls but have Internet. Is there a problem with the service?

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @siomhaithmhic @Plusnet I have the same problem. I can use the Internet but can't make or receive calls.

  • Olibobs3 Olibobs (@Olibobs3) reported

    @Plusnet not able to make/receive calls again!!! What is going on with your service? - this is becoming a regular occurrence!!

  • cml_smith Charlotte Smith (@cml_smith) reported

    @WelshGasDoc @EE My PlusNet is also not working, which I believe is on the EE network

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.

  • deebee_now Daisy B (@deebee_now) reported

    @Plusnet you’d loose a customer of 3 years rather than offer a reasonable bolt on charge (1st time needed) or change date of a new plan? You don’t need customers in this economic climate? Sure my business will be welcomed elsewhere. Nose/face comes to mind.

  • ladydawnie Dawn Stewart (@ladydawnie) reported

    @BritishTelecom #BT what an absolute shambolic company to deal with for #broadband installation. Waited 3 days for the hub (had to be signed for) Engineer came, said he cant find my cable (previously plusnet no issue) Said will order 4g dongle, to tie me over, never ordered.