Plusnet

Plusnet Outage

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Plusnet problems in the last 24 hours

The following chart shows the number of reports that we have received about Plusnet by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Plusnet Outage Chart 05/25/2022 22:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 64.85% Internet
  • Wi-fi 12.67% Wi-fi
  • Phone 11.03% Phone
  • Total Blackout 5.38% Total Blackout
  • E-mail 5.25% E-mail
  • TV .82% TV

Plusnet Outage Map

The most recent outage reports and issues originated from Dublin, London, Glasgow, Harrow, Dagenham, Lowestoft, Southampton, Newton Abbot, Croydon, Totnes, Woking, Spalding, Lincoln, Birmingham and Manchester.

IrelandDublin Internet
United KingdomLondon Internet
United KingdomGlasgow Internet
United KingdomLondon Wi-fi
IrelandDublin Internet
United KingdomHarrow Internet

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • ztnrf ʇʇɐɯ (@ztnrf) reported

    .@Plusnet you are the shitest broadband company ever, this past year your services were as unreliable as the sheffield buses... fix up. cant believe we paid extra for faster wifi and 9/10 times it doesn't work. can't wait to be free of you in a few weeks. 100% wouldn't recommend.

  • maidment_zena Zena Maidment (@maidment_zena) reported

    @JStewkesbury @GellertDepp Damn got to change my Plusnet to sky 🤔👍 or my country lol

  • chloecarville Coco (@chloecarville) reported

    @Plusnet hi there, i have an issue raised under reference 224738450. It's been 3 hours and my wifi isn't back on yet and the helpline is closed. Can someone help?

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    @johnlewishelp Need to take that back about the helpfulness, last week, as all promises, yet again broken. Mum will be going to bank to reclaim the direct debit charges she has paid, nearly two months later. Disgusting and appalling service from both John Lewis and @Plusnet.

  • bigman202002 kris winning (@bigman202002) reported

    @Plusnet my internet isn’t working and I’ve tried all the troubleshooting methods can you help

  • speechie77 Claire (@speechie77) reported

    @Plusnet new customer here. Tried signing up online and you took my money but now have thrown me back to the beginning of the sign up process. Been on hold for 30 minutes to speak to someone. Maybe I should look elsewhere for a new provider. Not impressed so far

  • DRD_STUDIO Dan Rose (@DRD_STUDIO) reported

    @Plusnet to say you cancelled our internet 2 week before contract expired in error was a bit annoying this week, with hybrid working. But, to have your customer support sound like they gave 0 interest about sorting a solution is the real disappointing matter at hand. 👎🏻

  • davidhattonbook David Hatton Books (@davidhattonbook) reported

    Our WiFi is down. Was told by plusnet it’s an external factor and they’ve raised it with @OpenreachHelp to send out someone to fix it. Been told they have a 48 hour sla. I work from home so @OpenreachHelp better send someone very soon!

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk Pish. Plusnet are having to install a new line. I will then cancel BT..don't bother reply . Waste of ******* time.

  • BarracudaSwer Eve (@BarracudaSwer) reported

    Plusnet is REALLY BAD in Devon

  • stealthbomb117 jfkdallas1963 (@stealthbomb117) reported

    @Plusnet I wouldn't darken your door ever again after the way you guys treated me on leaving to go to sky,£200 odd quid you charged me .day light robbery so it is .not only that but I'd been a loyal customer too

  • Plusnet Plusnet (@Plusnet) reported

    @mattjmetcalfe Hi Matthew. Apologies for the delay in getting back to you. I'm very sorry to hear that you're having problems with signing up to Plusnet Mobile. I will flag this to the relevant team. I'd recommend trying a different browser or device. Regards, Emily Plusnet Leeds 🌞

  • MsPPitstop 💍✨ Maria Barritt ✨❤️ 💑👰🏼 (@MsPPitstop) reported

    @Plusnet can you tell me why I have been unable to get a mobile phone signal for the last 3 days?

  • marklpotts Herr Marklepotz (@marklpotts) reported

    Learn from my mistake - AVOID @Plusnet LIKE THE PLAGUE! Their 'honest Yorkshire' shtick is a not just that. Give them time, they will **** you over!

  • bmpmcgirr Brian (@bmpmcgirr) reported

    @Plusnet had a qube engineer out yesterday and he was to report back that my broadband fault was a line problem. Can you follow up on this as im sick having no internet going on many weeks now trying to run a business.

  • Plusnet Plusnet (@Plusnet) reported

    @Jack_Deyes Hiya Jack, if you've requested a PAC code the account with us will have closed down as soon as you used that to transfer your number over to a new provider. Please let me know if there's anything else I can help with. - Adam - Plusnet Sheffield

  • dscriven Dale Scriven (@dscriven) reported

    @plusnet would be nice if you answered your business broadband support numbers.

  • dscriven Dale Scriven (@dscriven) reported

    @Plusnet are you having trouble today, my ppoe connection keeps dropping

  • soulcityradio Malcolm Martin (@soulcityradio) reported

    @Plusnet Hi got no service at all any idea what’s going on?

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    After 19 years as a #Plusnet customer, ended the contract yesterday moving to another provider and already noticing the benefits. The contract with Plus and the service they offered was vastly different.

  • Plusnet Plusnet (@Plusnet) reported

    @PeckTristan Please let me know if there are any further issues. Regards, Emily Plusnet Leeds 🌞

  • RichardBest6 Richard Best (@RichardBest6) reported

    @Plusnet - Hi, my phone reception in doors at home has deteriorated in the last couple of days, is there a signal issue you are aware of? My region is HX30LZ

  • StevenR69487017 Steven Randall (@StevenR69487017) reported

    Need help transferred from E.E to Plusnet told my number would transfer yesterday still hasn’t annoyed is an understatement as now cannot make calls or text

  • WebNhc NHC Web Development (@WebNhc) reported

    @Plusnet As a new customer of PlusNet I am disappointed that a message I sent yesterday has gone unanswered despite being assured it would be sent by the end of the day. Poor service indeed!

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet Everybody do not go to plusnet worst network provider ever and not organised at all.Cancelling all my business contracts with them as this has damaged our business.

  • Vanilla_Smile • • • S • • • (@Vanilla_Smile) reported

    Hey @Plusnet I've not had signal for 24 hours now, in or out the house and I'm struggling to contact you....given I am unable to use my phone to call.

  • Dermzz1 Dermzz (@Dermzz1) reported

    @plusnet your support service is garbage and my Internet has gone down I have gone through all the checks I require assistance

  • norfolktina T (@norfolktina) reported

    @kandt26 @Plusnet Having same issue in Norfolk, router flashing orange so no signal. Happened last night too!

  • norfolktina T (@norfolktina) reported

    @Plusnet Hi, internet router flashing orange and phone line crackly. I DM'ed yesterday too but no reply. Need help please! Nothing has changed in our house to cause the issue.

  • Dawlea1 Dawlea (@Dawlea1) reported

    @Plusnet my internet is down can I find out if there is an issue with you in my area before I blame my router