Plusnet

Plusnet Outage

Is Plusnet having an outage right now?

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours

Plusnet Outage Chart 09/25/2020 23:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.44% Internet
  • Phone 33.20% Phone
  • Wi-fi 5.45% Wi-fi
  • Total Blackout 4.01% Total Blackout
  • E-mail 3.08% E-mail
  • TV .82% TV

Plusnet Outage Map

The most recent outage reports and issues originated from Manchester, Kettering, Birmingham, London, Folkestone, Nottingham, Brighton, Watford, Bristol, Craigavon, Doncaster, Great Malvern, Slough, Stirling and Acton.

United KingdomKettering Internet
United KingdomBirmingham E-mail
United KingdomKettering Internet
United KingdomKettering Wi-fi
United KingdomLondon Internet
United KingdomBirmingham Internet

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • Lewis57354305 Lewis (@Lewis57354305) reported

    Plusnet internet is the worst internet I have ever experienced in my life! 10 months of crap internet that I have paid for. Its disgraceful! @plusnethelp

  • GeorgeKennaway George Kennaway (@GeorgeKennaway) reported

    @Plusnet no service at all , just returned to my Leeds house, flashing red light, all cables connected properly. No WiFi no internet. Help!

  • priceaj Aaron Price (@priceaj) reported

    Typical @WeAreOpenreach finish the FTTP in my area, and @Plusnet don't support it. So I'm stuck in my contract with crap internet till May. Great job @plusnethelp !

  • Bored_Midget Ruaridh ⚠️🌹 (@Bored_Midget) reported

    For a networking student, I sure pick some bad ISPs. First TalkTalk now Plusnet. Heads up, if you get a Plusnet Wireless router, due to the manufacturer cheaping out, your router will hiss everytime a device uses the 5Ghz band. Plusnets advice? Deactivate it.

  • jdfennerguide Jonathan Fenner (@jdfennerguide) reported

    @plusnethelp is there anyone there who can help? I’m getting very slow internet speeds this week - speed checker shows speeds of less than 1mbps.I’ve tried ringing several times and cannot get through.Will someone at plusnet respond and help me solve issue pls?

  • victoriahufsky1 Victoria Brand (@victoriahufsky1) reported

    @Plusnet your service is dreadful. Been on and off for months and your "support solution" was to just switch off one of our channels. Hasn't fixed the problem, it's made it worse! I want a refund for the past 3 months AWFUL Internet meaning we can't work from home successfully!!!

  • mikemcg37171162 mikelikesbeer (@mikemcg37171162) reported

    Hey @plusnet my dads had your broadband installed this week and no one answers the phone?? Thought customer service was your thing?

  • c3sgt Clive Sargeant (@c3sgt) reported

    @Plusnet Reference my Broadband. I’m experiencing very slow connection and frequent dropouts. To be honest, I’m at the end of my tether with the poor quality of the service and am now investigating alternative options, satellite or 4G. Very poor in 21st century!

  • neverbeensane Neverbeensane (@neverbeensane) reported

    @plusnethelp @Plusnet What's happened to your service? have all the staff there downed tools and gone home?

  • carscribe Sue Baker (@carscribe) reported

    @t2stu @Plusnet Was with BT, v poor so changed just over a year ago to TalkTalk, no better. Have just had Virgin cable installed today and it’s a miraculous instant improvement. They guaranteed 56 Mps but it’s almost double that - hooray!

  • sachi_jethwa Sachi (@sachi_jethwa) reported

    Don’t think you can get a worse provider than @Plusnet. The worst WiFi signal by far and no way to contact them 👍

  • MartinMillar1 Martin Millar (@MartinMillar1) reported

    @CrypticMirror @Plusnet I've had that same problem with Virgin! So annoying.

  • JamesRoach87 James Roach (@JamesRoach87) reported

    @Plusnet @plusnethelp As usual, shocking service... Got a text last week saying I was leaving on the 25th. Partner called and confirmed this wasn't the case, we were told nothing would happen and a standard letter (it isn't). Get home, have work to do and guess what? No internet.

  • xthelastentity umeed (@xthelastentity) reported

    i got a broken latptop screen if anyone can give me a iphone 3g screen would be much appreciated (must include plusnet sim card 2g)

  • jmcheshirecat Joanne Marie (@jmcheshirecat) reported

    @plusnethelp Can I cancel my plusnet broadband and line rental before I have activated and had an engineer round? I am very unhappy with the customer service so I would like a full refund asap.

  • InesPascoal666 Ines Watson-Pascoal (@InesPascoal666) reported

    @Plusnet @plusnethelp second day in a row waiting an hour on the line and no one solves my problem . I want to cancel my contract and it’s getting a bit complicated if you guys take this long to solve my issue .

  • clownbutch monkey envelope (@clownbutch) reported

    MAYBE IF PLUSNET HAD A HELP NUMBER THAT ACTUALLY WORKED?

  • nebzy17 nebzy (@nebzy17) reported

    Less than useless as usual @Plusnet @plusnethelp the upgrade doesn't work

  • SF_Chris Christopher Tilley (@SF_Chris) reported

    @plusnethelp @Plusnet on 7/9 told you I was moving on 1/10. Given no date for install of new service. Finally got through to you today given a date of 7/10. Less than an hour later changed to 9/10. Gave you plenty of notice of the move and will still be without service for 8 days

  • SignalsSports Sports Trading Signals (@SignalsSports) reported

    Anyone else having issues with @Plusnet my internet has been down for 4 hours

  • halhovland Celtic Viking (@halhovland) reported

    @plusnethelp completely unable to contact you by phone and direct message ignored. I have a problem with plusnet broadband. Can someone respond?

  • suhaasb Suhas B (@suhaasb) reported

    My plusnet broadband internet is not stable since today afternoon. Could you please help in resolving the issue as it is effecting my office work. I tried all the options listed in your website but no luck yet. please help

  • scottimison Scott Imison (@scottimison) reported

    @Plusnet my mother-in-law set her new router hub one up on Wednesday and it has disconnected for the THIRD time. We've reset it remotely twice but obviously isn't fixing the problem. Engineer needed.

  • CrombMalcolm Malcolm Cromb (@CrombMalcolm) reported

    @Plusnet Hi. Why is it so difficult to get through on the phone today? Cut of 3 times and twice told by an automated message to call back when you are not so busy. Nice to know your time is more important than mine - especially when I am trying to help you !

  • CEJHodge Carol (aka Elizaboots) (@CEJHodge) reported

    @Plusnet do you have any idea of the wait times to get through to Support please?

  • cockneyfrench Stephanie Guillon (@cockneyfrench) reported

    Plusnet mobile illegally updated my credit file = mortgage decline. How to escalate further to fix issue & penalise Plusnet?

  • alison_ratbag01 Alison Turner (@alison_ratbag01) reported

    @Plusnet It’s been over a month and I’ve not been connected yet, customer service is terrible, I’m starting to think I shouldn’t have picked plusnet.

  • LilNos777 Craig Norris (@LilNos777) reported

    @Plusnet Your installation process is a shambles and your contact lines are a bismal. What a nightmare, never have I’ve been so angry over a broadband supplier! Get your communications in line and stop lying to me

  • Bella3349928989 Bella33 (@Bella3349928989) reported

    @plusnethelp I WANT TO CANCEL MY ACCOUNT AND YOU ARE MAKING IT VERY HARD FOR ME TO SPEAK TO ANYONE AT PLUSNET ABOUT MY CANCELATION THEY DONT EVEN PUT YOU ON HOLD JUST SAY THE SERVICE IS BUSY AND HANG UP!!!