Plusnet

Plusnet Outage

Is Plusnet having an outage right now?

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours

Plusnet Outage Chart 01/17/2021 17:50

January 17: Problems at Plusnet

Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.56% Internet
  • Wi-fi 10.54% Wi-fi
  • Phone 7.30% Phone
  • Total Blackout 4.22% Total Blackout
  • E-mail 3.97% E-mail
  • TV .41% TV

Plusnet Outage Map

The most recent outage reports and issues originated from Manchester, Slough, London, Milton Keynes, Bristol, Barnsley, Southampton, Bradford, Walkden, Hackney, Halstead, Norwich, Liverpool, Bracknell and Chesham.

United KingdomSalford Internet
United KingdomManchester Internet
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMilton Keynes Internet

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • librarylady67 Wendy Morris (@librarylady67) reported

    @MichaelRosenYes @kmflett Definitely @Plusnet very helpful no problems just about to get new deal from them which they offer to existing customers

  • HeeryJulie Jules H (@HeeryJulie) reported

    @poppy_bean @Plusnet I had same problem for several weeks. Plusnet - this really needs sorting asap as we are now in need of Internet more now as doing home schooling during the day 🙈#despair#

  • Jxno96 Anx 🇾🇪 (@Jxno96) reported

    @MVapulear @virginmedia Yeah I have my own plusnet line cus shitty virgin getting *** fcked at peak times since the 1st lock down.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • essex_blue Essex Blue (@essex_blue) reported

    @plusnethelp @Plusnet Hi team, been trying to speak to someone for days on the phone but no luck. My broadband connection is so poor that for the last 2 months I've not been able to stream one film or show fully without issue. Please help!

  • daveglass1 dave glass 🧠💙£££✈️ (@daveglass1) reported

    So @WeAreOpenreach @OpenreachHelp Cant go inside homes now to complete promised upgrades etc. I got 2 days notice. Total disgrace and the poor callhandlers at @plusnet and the rest are getting all the groans. Total disgrace!

  • PhilipJohnWylie Philip Wylie (@PhilipJohnWylie) reported

    @Beckenham anyone got an internet outage? Plusnet say it's BT Openreach sorting out a problem. Told me at lunchtime that issue will not be fully resolved until 22 Jan.....

  • kennethwilsonuk Kenneth (@kennethwilsonuk) reported

    @ParisZarcilla @Plusnet Oh gods what awful treatment..

  • jwelf Jo Welford (@jwelf) reported

    Oh also @Plusnet just remembered I’m still waiting for the engineer call within 72 hours I was promised when I reported a fault in November. Gave up calling back about this as was spending so long on hold. How bad are other providers to be offering worse customer service?

  • jwelf Jo Welford (@jwelf) reported

    How do @Plusnet keep being rated highly on customer service. Rang to change provider on 4/1, persuaded me to upgrade to fibre with them as will be sorted in less than 2 weeks - faster than changing. Agreed as need this quick for work. 2 weeks later, now delayed by 2 more weeks.

  • Entorien Carrie Proctor (@Entorien) reported

    Aaaaand our Internet is broken. Pretty sure we have a faulty hub, Plusnet technician booked for Tuesday. I really hope it holds up just enough for me to watch @Axialmatt's Bob Ross Stardew Sunday this evening!

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • CybernatStoker Stoker (@CybernatStoker) reported

    They used to be a brilliant service but if i was you i'd seriously consider paying that little bit extra for a better service that offers money back if they fail to deliver. So if you're thinking about setting-up or changing suppliers i'd be very weary of Plusnet. Your choice! 🤨

  • CybernatStoker Stoker (@CybernatStoker) reported

    WARNING: Folks, just a friendly bit of advice you may want to consider. Been having problems with my @Plusnet connection for about a year now and it's getting progressively worse. Spent best part of 2 hours this morning trying to reconnect. Pathetic for the 21st Century.🤨

  • paubrey2 Peter Aubrey (@paubrey2) reported

    @Plusnet is internet down in TN22 3LE?

  • YijArt YijArt (@YijArt) reported

    I sent you a message @plusnethelp. The broadband has been constantly disconnecting since signing up with Plusnet, the last few days have been really bad. It may come as a shock, but some of us are needing to work at home and need stable connection.

  • YijArt YijArt (@YijArt) reported

    @plusnethelp I sent you a message. The broadband has been constantly disconnecting since signing up with Plusnet, the last few days have been really bad. It may come as a shock, but some of us are needing to work at home and need stable connection.

  • meenbeenmacheen adam (@meenbeenmacheen) reported

    imagine paying like £23 for fibre optic and you cant even buffer 1 stream properly @Plusnet 😩 what ********

  • poppy_bean Laura (@poppy_bean) reported

    @Plusnet wifi in my house is shocking! Disconnects constantly even after paying to upgrade- help?

  • YijArt YijArt (@YijArt) reported

    @NorthallertonBN @Plusnet @MartinSLewis Absolute joke of a broandband service.

  • kingstongarrick @kingstongarrick (@kingstongarrick) reported

    @LeoKearse Corbyn proposed a free-to-use national broadband service available through the Post Office. He wasn't going to nationalise any existing providers. So anyone could get online, and you would still have had Plusnet around, if you preferred to use that instead. This one needs work.

  • LukeBingham11 Luke Bingham (@LukeBingham11) reported

    @Plusnet hey plus net your WiFi broadband absolutely sucks do it right next time

  • Guitarglasgow Guitar Glasgow (@Guitarglasgow) reported

    @TheSinanKose As if Plusnet provide anything of the damn sort.

  • rush67326816 Manny (@rush67326816) reported

    @Plusnet Ur still ****, ****** hell 66 mbps download speed MY ***

  • 8888Wend Saddleworth coal hut (@8888Wend) reported

    @plusnethelp From the 4th of January 2021 I've only had half an hours use of my plusnet broadband. One attempt to fix by engineer and no success. 3 answered calls later with a promise of a call back from all 3 for a date of a 2nd engineer again no success. I'm wanting to cancel

  • unodoskatie Katie Todd (@unodoskatie) reported

    @plusnethelp @Plusnet hi! is there any chance of speaking to someone regarding my broadband because ive been on hold for 2 hours! As much as I'm enjoying the soundtrack you've provided on hold, my wifi is suffering and i could really use some help. Thank you!

  • LouiseStoddard5 Louise Stoddard (@LouiseStoddard5) reported

    @plusnethelp 45minutes trying to speak to someone! Called beginning of last week as got no phone line& signal. My son has also missed out on schooling. Man said in the week it should be on today but nothing! I will be leaving plusnet. Awful customer service!!!

  • Brianmckeever6 Bp (@Brianmckeever6) reported

    @plusnethelp I changed from Bt b-band after a 18mth contract to you. I just got your router , the WiFi signal strength is terrible compared to the BT router so reconnected the bt one and named it plusnet. Great strength again but I have to return the bt one , help

  • neilmackay11 Neil Mackay (@neilmackay11) reported

    @plusnethelp My plusnet landline voicemail is empty(I checked) but callers tell me that my voicemail is full and cannot leave a message if I do not answer the phone in time. How do I fix this???

  • jonathanoakes1 jonathan oakes (@jonathanoakes1) reported

    @OpenreachHelp my gif gaff and plusnet are both not working- haven’t been for 36 hours. Status says a telephone mast is not working- any idea when it will be fixed? I’m in Reading