Plusnet

Plusnet Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G53, G1 and G5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Glasgow, Scotland 05/14/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • billyt501 B to the I to the LL why? 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • celticfanzone Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • geordie_travels Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • Hokushin_Karate Hokushin_Karate (@Hokushin_Karate) reported from Strathblane, Scotland

    @Plusnet is the Internet down in the G63 9 area?

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!

  • davedpg David Edwards (@davedpg) reported

    @Plusnet I think issues might be cropping up again, speeds seem inconsistent on a wired connection

  • pemlife Nicola (@pemlife) reported

    @Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.

  • gceccles Graham Eccles (@gceccles) reported

    Hey @plusnet and @Screwfix Have you two fallen out? Can’t load the @Screwfix website. Worked fine a couple of weeks ago. Various on-line forums say it’s a DNS server issue between the two of you. Any suggestions?

  • taveliahf b (@taveliahf) reported

    @Plusnet why does no one respond from your customer service team? Your phone number also doesn’t connect!

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Plusnet want money for nothing. They take over your broadband, do not provide any service, or communication, but say you cannot leave. What are we paying for? Please contact me and let me know!

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!

  • IanMarsh70 Ian Marsh (@IanMarsh70) reported

    @Jacdee2017 @Plusnet Had the same issue with this provider, @Plusnet they say one thing then do nothing. You have to badger them until they sort it out

  • melly_phoenix drawntosew (@melly_phoenix) reported

    @Plusnet 45 minutes left for your advocate team to contact us after being promised at 8am that they 'had' to call us the same working day, 3 weeks no internet, appalling service @WeAreOpenreach @Ofcom