Plusnet

Plusnet Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G5, G1 and ML6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Glasgow, Scotland 01/20/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glasgow, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Hokushin_Karate Hokushin_Karate (@Hokushin_Karate) reported from Strathblane, Scotland

    @Plusnet is the Internet down in the G63 9 area?

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • geordie_travels Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • celticfanzone Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • billyt501 B to the I to the LL why? 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lizzyjm Lizzy M (@lizzyjm) reported

    @ValerieABossman @TalkTalk Things improved once I moved to PlusNet, though I’m still stuck on slow broadband as fibre hasn’t made it to my street yet! Companies seem to charge more for non fibre connections even though we have no choice!

  • redpab Paul Bramley (@redpab) reported

    @NikiLS85 @Plusnet Yep internet down. Router says it’s connected to the internet but devices behaving as though it isn’t.

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    Just want to say a massive sorry if anyone tuned in tonight. Once again let down by Plusnet. And this time in the middle of a race. I'll stream again on Monday evening and restart the race. But thank you if you did stop by tonight.

  • ziplobthud David Anthony (@ziplobthud) reported

    @Plusnet I will be calling customer services today anyway to talk about my contract which is up next month anyway. The issue seems to be local to my area from what I can tell as I know several others who have had the exact same issue in my town, Berwick upon Tweed. Others in BT and you.

  • Plusnet Plusnet (@Plusnet) reported

    @WillWood2011 Hi William, I'm sorry that this is taking longer than expected to fix. If you get back in touch when you have signal we can look into arranging a gesture of goodwill for the inconvenience. Regards, Emily Plusnet Leeds 🌞

  • DentyAndShaz Denty And Shaz (@DentyAndShaz) reported

    Our contract with @SkyHelpTeam runs out soon. Can anyone recommend a good, small, internet service provider (not one of the big companies, Virgin, TalkTalk, etc and DEFINITELY not Plusnet) that has integrity and where we might get a good deal? Thanks.

  • reiver_rover Moira M (@reiver_rover) reported

    Hopefully that's us finished with the Plusnet catalogue of errors and incompetence for good now. The final straw was being issued with a cancellation fee of circa £150 for our original account last night despite it actually being them who cancelled that particular account!🙄🤬

  • Leon_Armani23 Leon Armani (@Leon_Armani23) reported

    Wow. Never thought i’d get an internet provider as bad as @TalkTalk but honestly, @Plusnet are 100% on par! Internet connection is just absolute shocking!

  • AlisonAlicen Alison (@AlisonAlicen) reported

    @Plusnet My Business Broadband is far too slow making it impossible to run my shop. Please can you improve this. I have already called you several times about this, run all of the tests, reset router etc. Nothing works. Opening an excel spreadsheet makes music pause.

  • mikemakesfilms Dyna-Mike (@mikemakesfilms) reported

    Next *7 jobs 8) H&M sales asst (lasted half a day but met Kimberley Walsh) 9) Theatre Box Office Asst Mng 10) GNER Crew 11) Support Worker 12) Corporate Cust Services O2 13) Project Manager O2 14) Ocado Driver 15) Freelance Filmmaker 16) Plusnet 17) Support Worker *10