Plusnet Outage in Paisley, Renfrewshire, Scotland

@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

@ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet

@YouViewSupport Hi, I saw you updated or in the process of updating BT Youview boxes to fix the Now TV buffer and audio drop out issue. Is this update going to be pushed to the Plusnet boxes DTR- T2120 at all? As the Now TV app needs this fix on there!

Engineer arrives today, but cannot install due to damaged wires. I know these things happen but it could have been sorted by now if Plusnet hadn’t cancelled the order in the first place, and now I need to let 3 employers down for zoom jobs I had booked!!!!

BLEEPING BEEPY BLEEPING @PLUSNET!!!! Never touch them if they are the last provider on the planet!!!! First off they cancelled my order by mistake (I originally had an engineer booked on the 19th) but neglected to tell me until I rang to find where the engineer was!

Is anyone else having trouble with plusnet?

@plusnet Dear Plusnet, Trying to contact you regarding my phone line and broadband acc. I'm still not able to call you I can't open billing. My phone line is still not working, I'm in a no mobile signal area. I'm also self isolating so I'm in a lot of bother without communication

@plusnethelp Still not working for me via PlusNet though - is there a DNS problem?

@Plusnet worst customer service provider in the world.

@Plusnet I can't make or receive calls on my land line ..sent message on FB no reply , tried phoning from my mobile was on hold soooo long phone cut out , so trying this way to see if I get any response ....

@plusnethelp Plusnet help, an ironic title as I can’t contact Plusnet online or by phone to talk about my Broadband account issue.

@Plusnet Have you tried getting back to customers concerning poor signal and constant dropping?