Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near East Kilbride, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 5 days ago |
|
|
Total Blackout | 7 days ago |
|
|
Internet | 14 days ago |
|
|
Wi-fi | 16 days ago |
|
|
Internet | 18 days ago |
|
|
Wi-fi | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
-
Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
-
Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
-
Anthony πβΏ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
-
Paul Vandermotten (@pvander73) reported from Glasgow, ScotlandAnd for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
-
Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
-
Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatβs not on. Iβve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
-
Celtic Fanzone π (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? π€
-
Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland@Plusnet Hi, do you not support text messages to short code premium sms numbers?
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
-
Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
-
Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
-
David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itβs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
-
Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
-
Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
-
Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers π
-
Gordon Keenan π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk Thankfully I have PlusNet saving the dayβ¦. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
-
B to the I to the LL why? π΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβπ (@billyt501) reported from East Kilbride, Scotland@thinkplaymake @Plusnet Having the same problem here. In Scotland...
-
Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itβs barely useable. Only a week to go of the worst service. #broadband #dontsettle
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Carol Yarrow (@CarolYarrow) reported@Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke
-
Halim Matin (@halimmatin) reported@bookish__jane @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.
-
Graham Mcdermott (@dermoreddevil) reportedIf anyone needs broadband and phone do not and I canβt stress this enough use #plusnet.they try and put across in all their adβs that they have award winning customer service itβs not true my mother 75 been shielding for 14 months being threatened for Β£13 #plusnet hang your heads
-
Fiona McDonald (@FMcDon10) reported@Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!
-
julie cole (@diddle51) reported@Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!
-
Claire Forster Lund (@LundCMF) reported@Plusnet I would like you to cancel my contract, due to the rise in prices and the poor connection, slow speed and daily drop outs.
-
John Turner (@Canals1de) reported@Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks
-
Craig Benson (@craigbenson76) reported@Kung_fu_eric @Plusnet @KilmarnockFC Unless Rinat Dasayev is a Plusnet customer, nae chance.
-
Ambience Flow (@AmbienceFlow) reported@SkyHelpTeam I have 1.3 speedtest?! My neighbour is on plusnet and has e sme. I know you all know thereβs an issue JUST SAY!!!! I am meant to be working!!!!
-
Kay george (@Kaygeor53353208) reported@plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?