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Plusnet

Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near East Kilbride, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.

CityProblem TypeReport Time
Glasgow Internet 5 days ago
Glasgow Total Blackout 7 days ago
Glasgow Internet 14 days ago
Larkhall Wi-fi 16 days ago
Glasgow Internet 18 days ago
Glasgow Wi-fi 24 days ago

Community Discussion

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Plusnet Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • MrKennyParker
    Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • Ardabalci01
    Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • geordie_travels
    Anthony πŸŒβ™Ώ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • pvander73
    Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • imy69
    Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • SouthsideTrekk1
    Southside Trekkie πŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ¦„πŸ––πŸ»πŸ’–πŸ’œπŸ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • celticfanzone
    Celtic Fanzone πŸ€ (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? πŸ€”

  • sgriff1990
    Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • Sassenachtweet
    Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • Cliff_Hill
    David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • mode101uk
    Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • spudmalinky
    Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers πŸ˜’

  • Gordon_Keenan
    Gordon Keenan 🏴󠁧󠁒󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet

  • billyt501
    B to the I to the LL why? πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ³οΈβ€πŸŒˆ (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • AndrewCameraGuy
    Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolYarrow
    Carol Yarrow (@CarolYarrow) reported

    @Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke

  • halimmatin
    Halim Matin (@halimmatin) reported

    @bookish__jane @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.

  • dermoreddevil
    Graham Mcdermott (@dermoreddevil) reported

    If anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for Β£13 #plusnet hang your heads

  • FMcDon10
    Fiona McDonald (@FMcDon10) reported

    @Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!

  • diddle51
    julie cole (@diddle51) reported

    @Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!

  • LundCMF
    Claire Forster Lund (@LundCMF) reported

    @Plusnet I would like you to cancel my contract, due to the rise in prices and the poor connection, slow speed and daily drop outs.

  • Canals1de
    John Turner (@Canals1de) reported

    @Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks

  • craigbenson76
    Craig Benson (@craigbenson76) reported

    @Kung_fu_eric @Plusnet @KilmarnockFC Unless Rinat Dasayev is a Plusnet customer, nae chance.

  • AmbienceFlow
    Ambience Flow (@AmbienceFlow) reported

    @SkyHelpTeam I have 1.3 speedtest?! My neighbour is on plusnet and has e sme. I know you all know there’s an issue JUST SAY!!!! I am meant to be working!!!!

  • Kaygeor53353208
    Kay george (@Kaygeor53353208) reported

    @plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?