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Plusnet

Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near East Kilbride, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.

CityProblem TypeReport Time
Glasgow Internet 12 days ago
Glasgow Total Blackout 15 days ago
Glasgow Internet 22 days ago
Larkhall Wi-fi 23 days ago
Glasgow Internet 25 days ago
Glasgow Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • AndrewCameraGuy
    Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • ronnieorr10
    ronnie orr (@ronnieorr10) reported from Glasgow, Scotland

    @Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • SouthsideTrekk1
    Southside Trekkie πŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ¦„πŸ––πŸ»πŸ’–πŸ’œπŸ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • Cliff_Hill
    David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • geordie_travels
    Anthony πŸŒβ™Ώ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • spudmalinky
    Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers πŸ˜’

  • Ardabalci01
    Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • billyt501
    B to the I to the LL why? πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ³οΈβ€πŸŒˆ (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • sgriff1990
    Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • SouthsideTrekk1
    Southside Trekkie πŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ¦„πŸ––πŸ»πŸ’–πŸ’œπŸ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • petejeffrey
    Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night πŸ˜’

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • imy69
    Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • mode101uk
    Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • celticfanzone
    Celtic Fanzone πŸ€ (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? πŸ€”

  • Sassenachtweet
    Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJohnPerry
    Pezz8-2.0 (@TheJohnPerry) reported

    @donholio Virgin is BY FAR the fastest when It comes to down load But I guess plusnet will be fast enough to relaunch my YouTube stuff and upload videos and steam,

  • sciolisthjf
    Howard Fisher (@sciolisthjf) reported

    @Plusnet The reply I was sent on Monday just looked like a holding reply. You didn’t actually confirm that by mb your new service email actually meant MB.

  • RobDaws9
    Rob Dawson πŸ’™ (@RobDaws9) reported

    @Plusnet ridiculous that I am working on my tablet whilst hotspotting to my phone because the WiFi is so bad that I can't work at my desktop. 1 room away from router. Tech support told us to put router in middle of room. Joke #Plusnet #WeWillLetYouDown

  • pj_neris
    PJN (@pj_neris) reported

    @Plusnet @plusnethelp You ignored my last message re interruption in my home’s broadband service. It continues happening at a few min. past 1 AM. Next you will hear from me will be at the time of contract renewal.

  • DavidMuscat9
    David Muscat (@DavidMuscat9) reported

    @Plusnet moved over to you on Monday and nothing but problems!…will be on to your customer services this morning to cancel!

  • sciolisthjf
    Howard Fisher (@sciolisthjf) reported

    @Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.

  • Ashc7
    Ashley Copestake πŸ’™ (@Ashc7) reported

    @SamanthaQuek @BritishGas @BritishGasHelp I bought myself out of Sky mobile contract, was awful. No signal at place of work & **** slow even when I had one. Went to Plusnet, fantastic service πŸ‘

  • igfield73
    Ian Greenfield (@igfield73) reported

    Can't wait to be rid of @Plusnet awful speeds, constant connectivity issues. Hopeless router as well. One month to go then the notice goes in. DO NOT USE THIS PROVIDER.

  • Plusnet
    Plusnet (@Plusnet) reported

    @DhondyJahan Hi there Jahan, I'm sorry to see this. Is the issue with a broadband or a mobile service? Please feel free to send us a DM with either your username or mobile number and we'll take a look into it for you. - Adam - Plusnet Sheffield

  • BandLoafer
    london loafer band (@BandLoafer) reported

    @Plusnet Account user name: ukloafer To whom it may concern Further to my previous complaint. I have received a new router but your internet service is still bad, I am experiencing the internet disconnection 1 to 2 times times a day. All I can do is restart the router, then it