Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near East Kilbride, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 12 days ago |
|
Glasgow
|
Total Blackout | 14 days ago |
|
Glasgow
|
Internet | 21 days ago |
|
Larkhall
|
Wi-fi | 22 days ago |
|
Glasgow
|
Internet | 24 days ago |
|
Glasgow
|
Wi-fi | 1 month ago |
Community Discussion
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Plusnet Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Paul Vandermotten (@pvander73) reported from Glasgow, ScotlandAnd for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Southside Trekkie ๐ณ๏ธโ๐๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฆ๐๐ป๐๐๐ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatโs not on. Iโve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Gordon Keenan ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk Thankfully I have PlusNet saving the dayโฆ. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
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Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Catherine ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@katie4249) reported from Paisley, Scotland@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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Celtic Fanzone ๐ (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? ๐ค
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Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers ๐
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Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Catherine ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@katie4249) reported from Paisley, Scotland@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
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David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itโs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Anthony ๐โฟ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itโs barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Catherine ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@katie4249) reported from Paisley, Scotland@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
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Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie (@MyBlondeReality) reported@Plusnet @plusnethelp Iโm on the phone (after being on hold for 45 mins) with one of your tech agents who just said โhe dunno how to fix itโ we have no internet and havenโt since last night. He is refusing to pass me on to someone else to try and help. This isnโt good. Pls help
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chipperhull (@romysdad) reported@plusnethelp Hi @plusnet. I transferred my phone and broadband to you guys today. My phone line is up and running but my broadband isn't and I'm trying to work from home. I've tried yr customer service line but they are busy and won't accept calls ๐๐
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Clare S (@Clarejs85) reported@Plusnet Brilliant customer service Not, you send me an email after you close so I can't speak to anyone and then on the first day you restrict me from certain things via my broadband, i can't even have the option to unrestrict myself as no I'm not ready to pay yet option again,
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Matthew Abbott (@MaBBoTT90) reported@plusnethelp @DaveMitchison Same here, and Iโm a new customer, only joined plusnet on the 2nd of December. Every day itโs dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!
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Amelie (@Amelielielielie) reported@plusnethelp Hi, What is the actual process of transferring from my family members plusnet to a new fibre broadband I signed up for for the same address! I keep getting told different things and that he canโt cancel his otherwise during the transition we wonโt have any internet!
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James Bryce (@James_Bryce) reported@plusnethelp Have signed up with plusnet. u/n: jamesbryce. I believe current provider (Sky) is disconnected once your service is running. However, the Sky service was set up by my daughter, Hester Owenhill, same address & phone number. Your advice please. James Hill.
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ALAN SIMPSON (@SCKITTER) reportedPlusnet help?????
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Anthony Hewlett (@AnthonyHewlett6) reported@plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat.
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John Glancy (@jgscotland) reported@Plusnet Iโm a new customer who has been trying to get through to you most of the day as my internet is down and Iโve held for over 20 minutes on several occasions only to be cut off! To make matters worse, your live chat is down!
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Marie (@mazzamorgan) reported@plusnethelp Hello plusnet. I had an open issue about this, which you acknowledged I've had my broadband plugged into the test socket as asked to for over a month, and no more comms from you?! What's happening?