Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near East Kilbride, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Total Blackout | 12 days ago |
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Internet | 19 days ago |
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Wi-fi | 20 days ago |
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Internet | 22 days ago |
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Wi-fi | 29 days ago |
Community Discussion
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Plusnet Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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B to the I to the LL why? π΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβπ (@billyt501) reported from East Kilbride, Scotland@thinkplaymake @Plusnet Having the same problem here. In Scotland...
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ronnie orr (@ronnieorr10) reported from Glasgow, Scotland@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatβs not on. Iβve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers π
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Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itβs barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
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Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Anthony πβΏ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
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Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night π
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Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!
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Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Celtic Fanzone π (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? π€
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Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itβs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kiri (@Kiri_P7) reported@Plusnet no broadband service, keeps dropping constantly. Download speed 0.45 Upload 0.54. This seems to be a continuous issue. Postcode IP33. Please look into this. Thank you
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Eils πΊπ¦ (@Eilsmar) reported@Plusnet very bad service. 1 of your customers didn't realise they needed their PUK code, now lost all contacts, business & personal. Is there really nothing that can be done? Don't take a contract with @Plusnet when their customer service so unhelpful !!!
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Thushara (@thushara175) reported@Plusnet had a monthly sim with you for a few months now - most days I canβt make calls or receive calls either. Coverage apparently is good around my area. Iβve even tried resetting the network settings
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Starry (@Orangeblossom78) reported@Plusnet why do you make it so difficult to cancel 30 day sim only contracts? Every other provider I've used has an option in the app, or on the website. I can't find anything like that anywhere on yours. How do I cancel??
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Gwendolyn (@GLB_88) reported@Pinklilycat @Plusnet Iβd cancel them, thatβs shocking.
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Lewie Kong (He/Him) (@LewieKong) reported@Plusnet The only reason I raised it is because your service has been impeccable since I joined back in January so it seemed a bit odd, but usual service seems to have resumed. Thanks for getting back to me though.
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Samathy Barratt is funemployed (@Samathy_Barratt) reportedI'd like it known that I think the Plusnet/BT HomeHub 5 is an excellent network device (if you're cheap, like me). Couldnt do this without two wireless radios!
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Plusnet (@Plusnet) reported@MattRegan Hi Matt, sorry for the delayed response. The current provider should have cancelled when the PAC was used. If the SIM arrives while you're away the number would still move over. Safe travels and I hope that doesn't cause a problem for you. - Adam - Plusnet Sheffield
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John Boland-Lee (@jblandlee) reported@Plusnet Please plus net help. I canβt add a new mailbox. Problem needs solving
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antifa binch π¦π οΈ (@so_called_clown) reported@adamjlemons @Plusnet I'm in S10 but also having issues with intermittent service