Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near East Kilbride, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 8 days ago |
|
|
Total Blackout | 11 days ago |
|
|
Internet | 18 days ago |
|
|
Wi-fi | 19 days ago |
|
|
Internet | 21 days ago |
|
|
Wi-fi | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
-
Paul Vandermotten (@pvander73) reported from Glasgow, ScotlandAnd for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
-
Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland@Plusnet Hi, do you not support text messages to short code premium sms numbers?
-
Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
-
Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
-
Celtic Fanzone π (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? π€
-
Gordon Keenan π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk Thankfully I have PlusNet saving the dayβ¦. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
-
B to the I to the LL why? π΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβπ (@billyt501) reported from East Kilbride, Scotland@thinkplaymake @Plusnet Having the same problem here. In Scotland...
-
Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
-
Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itβs barely useable. Only a week to go of the worst service. #broadband #dontsettle
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
-
Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
-
David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itβs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
-
Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
-
Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers π
-
Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
-
Anthony πβΏ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
-
Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
-
Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatβs not on. Iβve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Diwakar (@Diwakar76868838) reported@Plusnet applied for line only broadband services. My broadband services only got activated today on 18th Oct 2022 but the bills were generated and charged from 12th Oct 2022 as the telephone line (again line only, no calling/voice service) got activated on the day.
-
Oliver (@oliverwebster92) reported@Plusnet My life would be easier if openreach wasnβt prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, youβd think theyβd be able to connect mine at the same time π
-
π§ββοΈπ π (@EviIRatPerson) reportedIs plusnet wifi not working for anybody else right now
-
Marcin π΅π±ππΊ (@Mart7700) reported@Plusnet Plusnet is a mess at the moment.... No communication between departments and can't even send me right bill after I upgraded my service, so I ended up overpaying my bills... Another issue is that plusnet by mistake disconnected my broadband without letting me know and
-
Diwakar (@Diwakar76868838) reported@Plusnet I tried calling the customer care through different options on IVR 40-50 times but hardly got through once and the customer care executive was not of much help. They seem to have a unique customer care call handling mechanism where the time wait is more than 40-50 mins.
-
Brian Seaman (@BrianMSeaman) reported@accessstratford @Plusnet @OpenreachHelp Just trying to have a speed I can work with when creating short films. It took three hours to upload one for a friend (usually about 10-15 minutes). Trying to watch films is laughable - just constant Buffering, although you can watch fuzzy moving images at low resolution!
-
Alison π βπͺπΊ β« (@AliceMerray) reportedHey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!
-
Steve Bowerbank (@geomorphic) reportedUnable to view broadband account page as it keeps being obscured by a grey page with feedback written down the right side!! @Plusnet
-
Dave Mallon (@mallondave) reported@Plusnet hello, I'm in Turkey and can't phone you're helpline. Can you help?? 07846861899
-
Peter Morgan (@PeterMo82489180) reported@Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????