Plusnet

Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Kilbride, South Lanarkshire, Scotland 10/10/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • geordie_travels Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • billyt501 B to the I to the LL why? 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • celticfanzone Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • ronnieorr10 ronnie orr (@ronnieorr10) reported from Glasgow, Scotland

    @Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sophasaurus_111 Sophie Willcox (@sophasaurus_111) reported

    @plusnethelp @Plusnet my new SIM hasn't arrived and my phones already switched numbers so I cannot contact you by phone, please help.

  • AndyJCole65 Andy Cole (@AndyJCole65) reported

    @Plusnet my broadband has been down since storm Arwen apart from a brief time this morning. I haven't reported this because I think its due a local power failure (LA12 7DD), do you have any forecast for a repair?

  • MissSavin_Geo Miss Savin (@MissSavin_Geo) reported

    @Plusnet do you have outage issues in Hastings? My Nan is currently without her phone and lifeline!

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    okay, wifi works. i would like to burn plusnet HQ to the ground but knight every single support staff they have

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    Plusnet automated support line: hi the fastest way to contact us is via text Me: oh damn that's great *sends text* Plusnet: we will get back to you in 15 minutes and will be calling you

  • timmybanana Tim Wright (@timmybanana) reported

    @Plusnet Sounds like you definitely need to look into this??? That's what you've been doing since we first signed up. If you read the original tweet it states what has been done so far. A complaint has now been logged because contracts should work both ways!!!! @Ofcom

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    Plusnet sucks

  • Clarkiee Clarkie 🇬🇧 ✈️🚴🏼‍♂️🏳️‍🌈 (@Clarkiee) reported

    @Plusnet intermittent broadband in MK46 today. Is there a problem?

  • AliParry83 Ali Parry (@AliParry83) reported

    @Plusnet Hi, I have tweeted and dm'd you following an issue with my Internet. Please can you look into this tomorrow. I was told to dm you directly today but unfortunately have yet to have a response. Many thanks

  • sarah32910 Sarah Nacey (@sarah32910) reported

    @Plusnet I’m an existing mobile customer looking to upgrade my plan -why are the Black Friday deals for new customers better than what I’m being offered?