Plusnet outages and service status in East Kilbride, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near East Kilbride, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 4 hours ago |
|
Glasgow
|
Internet | 14 days ago |
|
Glasgow
|
Total Blackout | 16 days ago |
|
Glasgow
|
Internet | 23 days ago |
|
Larkhall
|
Wi-fi | 25 days ago |
|
Glasgow
|
Internet | 27 days ago |
Community Discussion
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Plusnet Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers ๐
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Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night ๐
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Catherine ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@katie4249) reported from Paisley, Scotland@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itโs barely useable. Only a week to go of the worst service. #broadband #dontsettle
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David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itโs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Catherine ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@katie4249) reported from Paisley, Scotland@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
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B to the I to the LL why? ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ณ๏ธโ๐ (@billyt501) reported from East Kilbride, Scotland@thinkplaymake @Plusnet Having the same problem here. In Scotland...
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Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Anthony ๐โฟ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Southside Trekkie ๐ณ๏ธโ๐๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฆ๐๐ป๐๐๐ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatโs not on. Iโve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Celtic Fanzone ๐ (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? ๐ค
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Paul Vandermotten (@pvander73) reported from Glasgow, ScotlandAnd for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Catherine ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@katie4249) reported from Paisley, Scotland@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@gareth71) reported@CruisingTheCut PlusNet aren't always the cheapest - but their customer service is excellent. I've been with them for broadband for many years, and recently moved my mobile phone to them as well.
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Ollie (@Ob31288) reportedDonโt buy @Plusnet broadband, took 10 weeks to connect me after multiple calls. Decided I want to cancel called them cancelled. Was told I would get my first payment back within 10 working days, you guessed it two months later still waiting #awful
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Billy Hudson (@Billyhudson11) reported from Tollesbury, England@Plusnet Broadband has been down now for well over 24 hoursโฆ
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mat watkinson (@matwatkinson) reported@plusnet when I really need to use my phone, no signal between Manchester & York. Iโm on a train with WiFi. Difficult to understand
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Nihan (@nihan_gln) reported@Plusnet You are completely ignoring your customers. Internet has been down for more than 48 hours now. And no single explanation, no customer service. I never saw such an irresponsible company.
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Blanch (@blanch101) reported@Plusnet can you tell me how Iโm supposed to Trouble shoot without a landline as thereโs no option on your website. Also the phone lines are closed. Iโve reset already but nothing is working still got a flashing b on the router
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C M (@mortz_c) reported@Plusnet how do I report a problem? The website link just sends me in circles. There is no service information anywhere. This is such bad service.
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mat watkinson (@matwatkinson) reported@Plusnet you seem to have stopped showing in my network provider services
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Nihan (@nihan_gln) reported@Plusnet what is going on? No broadband since Friday morning! It has been almost 2 days! I cannot contact anyone and customer service doesnโt respond to calls or messages. This is unbelievably irresponsible!
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Rob Jones (@jonesrob) reported@Plusnet Please issue an update on the on-going internet issues, via the media.