Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near East Kilbride, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 10 days ago |
|
|
Total Blackout | 12 days ago |
|
|
Internet | 19 days ago |
|
|
Wi-fi | 21 days ago |
|
|
Internet | 23 days ago |
|
|
Wi-fi | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
-
Celtic Fanzone π (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? π€
-
Anthony πβΏ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
-
Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers π
-
Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
-
Paul Vandermotten (@pvander73) reported from Glasgow, ScotlandAnd for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
-
Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itβs barely useable. Only a week to go of the worst service. #broadband #dontsettle
-
Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
-
David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itβs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
-
Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland@Plusnet Hi, do you not support text messages to short code premium sms numbers?
-
Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
-
Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatβs not on. Iβve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
-
Gordon Keenan π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk Thankfully I have PlusNet saving the dayβ¦. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
-
Catherine π΄σ §σ ’σ ³σ £σ ΄σ Ώπ¬π§ (@katie4249) reported from Paisley, Scotland@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
-
Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
-
Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
-
Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
-
Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Anuja Chatterjee (@anuja2015) reported@Plusnet Do you know if the Plusnet broadband service is down near York University area? My router is showing an orange light.
-
Matt Bleasdale (@Scubadooper) reported@Plusnet "Our award-winning, UK based customer support is available 7 days a week 0800 432 0200" BT (Plusnet's parent company): "The number you are calling is not recognised, please check the number and try again" So how exactly do I contact your award winning customer support?
-
Sketch (@SketchNI) reported@LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-
-
Honourmatopoeia (@HonourMatopoeia) reported@thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.
-
*Β°:β LisaMGC β:Β°* (@LiosaMGC) reported@SketchNI @Plusnet i'd be happy with what we're paying for tbh, but we're not even getting that, they asked me to bring my desktop downstairs last time and connect my pc directly to the router...i was like not possible babe its connected to the wires through the damn walls
-
*Β°:β LisaMGC β:Β°* (@LiosaMGC) reported@SketchNI @Plusnet you'd think for something so damn necessary (internet) they'd take the time to try and have better customer service
-
ThatGuyFromOrkney (@ThatOrcadianGuy) reported@Plusnet how come your site says contact is 9-6 on a Sunday yet when I call up it says your closed? Been trying to sort out an issue for the last 4 weeks, yesterday was told I'd get a call back within 24hrs...guess what...it's been 24hrs and still waiting on that call π
-
Christine (@hookandpinweb) reported@ReetNortherner4 Must be the area - BT was insanely good when we had it. I canβt understand why the internet is so poor on PlusNet
-
Anuja Chatterjee (@anuja2015) reported@slash_addicted @Plusnet Same for me. Have been on the phone to them. Tried resetting router, passwords etc. They are sending engineer on Tuesday. The earliest they could do. Frustrating as I work from home. Hope they can resolve the issue. Seems an area wide problem?
-
Sketch (@SketchNI) reported@LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...