Plusnet

Plusnet Outage Report in East Kilbride, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Kilbride, South Lanarkshire, Scotland 01/20/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • billyt501 B to the I to the LL why? 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • geordie_travels Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • celticfanzone Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • pvander73 Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Obviouslyjames_ ObviouslyJames_ (@Obviouslyjames_) reported

    @_Doctor_Freeze_ @Plusnet FIX IT PLEASE

  • Lors61 Laura Mark (@Lors61) reported

    Hi @Plusnet I've been having intermittently slow internet over the past few days. Can you help?

  • EmitaMee Em (@EmitaMee) reported

    @Plusnet @plusnethelp your contact Chris in Leeds has asked me to approach you for dm, if you can’t be bothered .. it’s no change from the usual crap service & I’ll let him know

  • Fizzimyst Fizz (@Fizzimyst) reported

    @Plusnet had issues all day with my router showing a orange solid light. Can't seem to resolve it. Please advise

  • gordonomicon Mitch Mitchell (@gordonomicon) reported

    @om_riff Had Virgin at a couple of previous addresses. Utter shite. With Plusnet now. Would recommend. Never any issues apart from maintenance at 4 am.

  • umbugnet John Turner (@umbugnet) reported

    @Plusnet In short, my only wiring is the lead from the master socket to the router. I've tried replacing that, tried a different router & tried plugging into the test socket & my speed remains very much lower than it should be. This suddenly happened after a lightning strike. Please fix!

  • Der55230962 Der (@Der55230962) reported

    @Plusnet hi I'm wanting to cancel my business broadband as the contracts expired so we are paying more.

  • CFC62Chris Chris “Chico” Hamilton (@CFC62Chris) reported

    @Plusnet So there has been a problem with the 5ghz wireless on a Plusnet router now since 2019 apparently. my devices keep dropping out of this even after firmware updates. when are you going to ditch these obviously faulty routers for something I can use?

  • Plusnet Plusnet (@Plusnet) reported

    @Der55230962 Hi there Sorry to see that, we can't help with a cancellation over social media so please give our customer options team a call on 0800 432 0200, in case you'd like to stay with us I'm sure we could arrange another deal as part of a new contract too. - Adam - Plusnet Sheffield

  • ExpensePlus ExpensePlus (@ExpensePlus) reported

    @Plusnet @Deku_shrub Hi Plusnet, I'm also having an issue with connecting to Slack and get a DNS_PROBE_FINISHED_NXDOMAIN error. All other websites work fine. If I hotspot from my phone I can connect to Slack fine (so not an issue with Slack), but rather with your DNS record