Plusnet Outage in Manchester, England

@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

@Plusnet is showing again how useless they and their service is.

@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

@alicemclocky we were on plusnet in second year, we set it up ourselves independently of the landlord and never had any issues!! and it was the cheapest one we found as well, we only paid like £20 a month

@Plusnet can someone get in touch about broadband? Ours goes down multiple times a day. Flashing orange light on the router.

Why does Plusnet always slow down my speed at 5pm every single day to a crawl so you can't do anything. Not even watch a 12 minute YouTube video at 360p and it probably won't even do 144p. Browsing takes a year to load anything. Seriously, why are they so bad just at 5pm?

@Plusnet is there an issue in the York area with internet? Our broadband isnt working.

@Plusnet another line rental increase for my mobile phone - your ***************. How do I cancel my contract please?

@asda_mobile anyone having problems after the migration to Vodafone checkout plusnet (EE). They're doing a 10gb and unlimited everything. 30day rolling. Just text PAC to 2732 to take your number with you.

Good old @Plusnet - had an issue with my broadband speed, contacted it on here, Anoush got back to me (config issue, apparently), much faster now. All sorted professionally in less than half an hour total - 👍 #ThatllDo

@BronteSchiltz We're with Plusnet and we've had very few issues! When our internet speed went down because of line issues they sent a repairman out as soon as they could and he was brilliant and even gave us a heads up that fibre was going to be in our area really soon. Highly recommend.

@virginmedia Anyone have any suggestions of an alternative to this terrible company? Anyone tried Plusnet Broadband?

Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread