Plusnet

Plusnet Outage Report in Manchester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Manchester come from postal codes M15 and M35.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Manchester, England 11/04/2025 10:35

November 04: Problems at Plusnet

Plusnet is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Manchester, England

The most recent Plusnet outage reports came from the following cities: Manchester, Leigh and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomLeigh Total Blackout
United KingdomWilmslow Internet
United KingdomManchester E-mail
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrGodfrey Alex Godfrey (@MrGodfrey) reported

    @Plusnet No thanks, I had problems with you for months, it was exhausting and insulting. Don't want to deal with Plusnet again in my life.

  • RickComber Rick Comber (@RickComber) reported

    @Plusnet my company use @Plusnet for their emails… STILL not working… now causing HUGE issues and problems with clients not being able to send documents. I NEED TO KNOW WHEN IT WILL BE FIXED??

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Hi @plusnet…have you tried unplugging the server and plugging it back in? Webmail: fetch fail…mobile (IMAP): “incorrect username / password” Computer (POP3): “incorrect username / password - EER temporary problem, please try again later”…I’ve been trying for 3 days!

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    Come on @Plusnet, this is terrible: e-mail issues have now been ongoing for *60+* hours. Your latest update is completely false: e-mails are *not* sending (even with 'a delay'), and incoming mail is being rejected. Completely unusable. @Ofcom can you look into this?

  • NigelsRadio NigelsRadioTakeover (@NigelsRadio) reported

    @Plusnet Thanks. How did you know where my line is? I never sent a dm?

  • jamesdustjacket James Dust Jacket (@jamesdustjacket) reported

    Hey @Plusnet and @plusnethelp , you sent me an offer to upgrade by email with an attractive per month cost. By the time I got through to my account the offer 'isn't available' online, is that proper way to help customers renew contracts?

  • ChrisMu72600510 Chris Mullin (@ChrisMu72600510) reported

    @VictoriaPeckham @Plusnet Been there. Moved to EE. @Plusnet are awful.

  • Audrey1Marks Audrey Marks (@Audrey1Marks) reported

    @Plusnet Seems the problem with your e-mailing service is still on-going. No improvement now after 3 days ? Any idea when we can look forward to this service resuming properly ? Thanks

  • sirdigbychicken Martin Day 💙 (@sirdigbychicken) reported

    @Plusnet This is simply not true. I am now getting emails to my BlackBerry/Android mobile. However, my desktop client (Outlook) hasn't downloaded a single email since Tuesday night, and your own webmail client is not working. (Access to my domain/website was restored sometime yesterday.)

  • davedpg David Edwards (@davedpg) reported

    I really don't know who's at fault but every night, I lose connection as the router cannot connect to the internet and the only solution seems to be to reset the router @plusnet @TPLINKHelp