Plusnet

Plusnet Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M4, M16, M12, M27, M15 and M8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Manchester, England 12/09/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Manchester, England

The most recent Plusnet outage reports came from the following cities: Oldham, Wilmslow, Littleborough, Manchester, Atherton and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldham Total Blackout
United KingdomOldham E-mail
United KingdomWilmslow Internet
United KingdomLittleborough Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • snavEwerdnA Andrew Evans (@snavEwerdnA) reported

    Second successive Sunday with barely any internet. Over an hour of outages in the last three while trying to do my job. "Engineer" visit tomorrow, 11 days after fault first reported. "Award-winning customer service", @Plusnet @plusnethelp?

  • andybadger69 Me Lord (@andybadger69) reported

    @Plusnet I wouldn't bother worse broadband i've had and the wifi signal keeps dropping out and has no coverage.

  • RuthWaugh8 Ruth Waugh (@RuthWaugh8) reported

    @plusnethelp I spent 2.5 hours this morning on the phone to plusnet, who told me that broadband tests showed the problem as internal to my property, eventually a new router was ordered. Plusnet failed to mention the major bt outage in my area and lo it now works. Not impressed.

  • Simon_Kenyon Simon Kenyon (@Simon_Kenyon) reported

    Disappointed with @Plusnet for not resolving my broadband issues and for not acknowledging any tweets to them either. @plusnethelp

  • harrybatten87 Harry Batten (@harrybatten87) reported

    2 weeks to get connected, engineer sent to my house, multiple phone calls to customer service (took 45mins to get through on today’s call) and still only getting 0.4Mbps...... @plusnethelp @Plusnet @Ofcom

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • mattfanify Bruce_0539 (@mattfanify) reported

    @Plusnet Hi when are you guys going to be fixing the internet up in shetland? we've been experiencing issues for 2 days now

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    @Plusnet if your helping customers why don't i even have the service you promised you definitely haven't done me proud.

  • EJFisher2 E J Fisher (@EJFisher2) reported

    Has anyone else has a problem with @Plusnet or @plusnethelp? My mother, who is in her 80’s, has been waiting for over two weeks(!) for them to get back to her about her house phone that isn’t working. She chose them for good customer service. Disgusted.

  • koka50 koka (@koka50) reported

    @plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!