Plusnet

Plusnet Outage Report in Manchester, England

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Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Manchester come from postal codes M15, M12, M27, M8 and M35.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Manchester, England 11/25/2025 17:00

November 25: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Manchester, England

The most recent Plusnet outage reports came from the following cities: Manchester, Atherton, Leigh and Wilmslow.

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City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomAtherton Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • chefstuartburt stuart burt (@chefstuartburt) reported from Ashton-under-Lyne, England

    @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • John_Eccles John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vpurplecat Vikki (@vpurplecat) reported

    @Plusnet Our broadband is going on and off and has been for a couple of hours. We have switched off and on...please can you help?

  • D69Happy HappyD69, Happy Dude's broken soul (@D69Happy) reported

    Can't access either XhamsterLive & Stripchat via uk networks tonight(EE or Plusnet) gone. However if I geo block my location, and go Via a VPN it is all rosie. Checked both land and mobile network here so it not my IP blocked. Having to VPN to dutch networks 2 view English lasses

  • anna_woolhouse Anna Richmond (@anna_woolhouse) reported

    @plusnet - tell me about your customer service… is it more accessible than @virginmedia?

  • charmincha charmiane gregory (@charmincha) reported

    @ plusnet no internet for over an hour this has been happening for days help!!!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have just been advised by text that I have not made a payment and that I have restricted service!!! Would be helpful if I received a bill so that I can see what I owe and pay accordingly 🤔 Not a mind reader!!!

  • ingegnerina1 Sara (@ingegnerina1) reported

    @Plusnet any chances that you can look into a fault in OX16 3QR, please? My broadband is not working!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.

  • Chris4man Chris (@Chris4man) reported

    Hi @Plusnet, if EE and BT Mobile can offer WiFi calling why can't you? You use EE's network and your part of the BT group. I'd prefer not to switch as you offer a great deal price wise. But not being able to make or receive calls in my house is a big problem.

  • BotlandtheBrave Sirbotland (@BotlandtheBrave) reported

    @Plusnet hi Internet been down for over an hour, although your webpage does not reflect this

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks