Plusnet

Plusnet Outage Report in Urmston, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Urmston, Trafford, England 05/24/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Urmston, Trafford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Bolton, Rochdale, Stockport, Bury, Warrington, Salford and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Internet

Community Discussion

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Plusnet Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • chefstuartburt stuart burt (@chefstuartburt) reported from Ashton-under-Lyne, England

    @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LizB13 Liz Blake 💙 (@LizB13) reported

    @vantex24 @JohnLewisRetail @zeninternet According to JL, setting up a new broadband/ landline account is "a highly technical issue and so John Lewis Broadband / Plusnet are really the only ones who could address this issue." I wonder who else they thought might be responsible? Still heard nothing after 24 hours 😠

  • kjhrconsulting Karen Williams (@kjhrconsulting) reported

    @Plusnet Are there currently service problems? Internet outage seems to be happening more regularly? Cambridgeshire area.

  • foreverdenise61 Denise Sutcliffe (@foreverdenise61) reported

    @plusnethelp 210533916 this problem has gotten worse. Phone line is fine but broadband keeps failing, becoming a nightmare. If this is not fixed I will have to leave Plusnet as I work from home. Original problem was that the username on the hub had reset to setup@...

  • AroonDevnani Aroon Devnani (@AroonDevnani) reported

    @plusnethelp PlusNet have tried to call this morning but have been on hold for in excess of 40 minutes. Can I please cancel my engineer appointment tomorrow? Thank you

  • OliverEnglish10 Olls (@OliverEnglish10) reported

    @Plusnet omg, on hold to speak to someone, some of the worst music I've ever endured! Congratulations :D (can't renew my contract online for some reason)

  • countcrysto alan (@countcrysto) reported

    @simpster20 @YijArt @Plusnet Did the same to me it they won't admit liability now as get fined,. Most of the time it's down to bt

  • jc_simons Josh Simons (@jc_simons) reported

    @plusnethelp Hi Plusnet help - I have private messaged you but not heard back in 4 days. I am still getting automated emails requesting a payment owed, but I still have no way to provide the payment. PLEASE can you address this ASAP - I really hope others are not in the same situation.

  • MaryTM_MK Mary (@MaryTM_MK) reported

    @Plusnet our broadband has been out most of the day. Called customer service at lunchtime and was told there is a mass outage, expected fix time 8pm (exact time your helpline closes). It's now 9:30 and still no broadband.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @MarcAllera I don’t blame the call centre workers at @plusnethelp . I blame the Management for allowing such dreadful #poorcustomerservice & letting people hang on the phone for hours. People will go to other providers if you keep adopting such #pennypinching tactics. #plusnet

  • TheBehaviourGuy RadicalPsychologist (@TheBehaviourGuy) reported

    @Plusnet your customer service is utterly appalling, what do I have to do to get to talk to someone? I've messaged and rung multiple times. A disgrace. @Ofcom @plusnethelp