Plusnet

Plusnet Outage Report in Urmston, Trafford, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Urmston, Trafford, England 12/18/2025 00:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Urmston, Trafford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Oldham, Wilmslow, Atherton and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham E-mail
United KingdomWilmslow Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • Delicaboy Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lucasversace666 **** Lucas Versace (@lucasversace666) reported

    Hey @PostOffice **** you for turning off my internet during my switch over, seems like you're salty that I'm leaving for @Plusnet, anyway, good job ******* up my business consistently for the past year, suck the skin off my ****, I'll never send a letter again

  • jamesq1888 james quinn 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jamesq1888) reported

    @_elliottxo @Plusnet I use shell broadband and honestly it’s only ever went down twice for me. And at only £23.99 a month it’s really good value

  • _elliottxo ally...💚 (@_elliottxo) reported

    @darren6015 @Plusnet I’ve had it 2 years and never had a problem but the last couple of days it’s been a nightmare

  • drobson2003 David Robson (@drobson2003) reported

    @Plusnet 7 days and still waiting update about rears card -#poor customer service

  • davielovat David Lovat (@davielovat) reported

    @plusnethelp you have got to be the worst Internet provider I have ever been with. Internet disconnecting every 10 mins. No online chat, call centre closed and when we do contract someone we get nothing but lies. 9 months this has been going on. Will be cancelling! #plusnet

  • Minion_Josh_ Josh C (@Minion_Josh_) reported

    @ChalraftLevi_El @Coastway_Will Tbh, From what i know, Plusnet have no responcabilty as its not there issue. If its a telegraph pole thats came down then its a lenghty job to fix....

  • supercreep303 Scott (@supercreep303) reported

    @plusnethelp Ah sorry I missed it. Can you recommend a router that would work well? I obviously want to buy one that can be configured to work with the plusnet network.

  • Matthewgilly91 Matthew Gillespie (@Matthewgilly91) reported

    @Plusnet just wanted everyone to know I know times are hard at moment don’t use them they don’t pay their staff correctly they are working in sweat shop and don’t pay their taxes so avoid it at all costs as worst than Amazon

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet negative start to first day. Second day up and running. All that I spoke to were polite and attempted to help. Thank you. Onwards and upwards

  • CitroenAcadiane Citroën Acadiane - aka Mat Tuck 🚘 📷 📚 🏳️‍🌈🎵 (@CitroenAcadiane) reported

    @thedogman_918 @virginmedia Depending on where you live if you switch provider check that the provider has their own equipment in your local exchange. If they piggyback service on to BTs equipment you can end up with speed problems as BT will prioritise their own customers.Try Plusnet, BT without the shite.