Plusnet

Plusnet Outage Report in Urmston, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Urmston, Trafford, England 12/27/2024 06:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Urmston, Trafford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Oldham, Macclesfield, Warrington, Bolton and Bury.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?

  • RealXwisdom Samuel (@RealXwisdom) reported

    Speaking to @Plusnet on the phone now. There customers support reps are argumentative. Quite rude. The network has been rubbish they won’t listen. For the sake of your lives.DON’T GO WITH @Plusnet

  • srtnash_lee Shirley lee (@srtnash_lee) reported

    @Plusnet is there a problem with service in so45

  • julia_melville Julia Melville (@julia_melville) reported

    @Plusnet Hi we have a problem with our business internet connection. I’ve spoken to one of your colleagues but we didn’t get very far as Google was down, we got cut off the call and she didn’t ring back!!This is becoming urgent and I would really appreciate some support . Thanks

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet I seek compensation for the appalling 24 hours I have just experienced. You do not have a method of complaint except by phone, hence these tweets

  • KellyShaw31 Kelly #teamlegend/#teamyounglives shaw (@KellyShaw31) reported

    When you pay @Plusnet nearly 50 quid early morning, and your internet still doesn't work. Sort it out!

  • 3enwatkins Ben Watkins (@3enwatkins) reported

    @Plusnet Just don't whatever you do sign Doris up to Plusnet. They'll rip her off, cut the service randomly, ignore her calls for help, drive her insane.... honestly, Plusnet cannot be trusted with any customer let alone a vulnerable one who needs help.

  • B2z73 Rob Todd (@B2z73) reported

    @plusnethelp hi my broadband has been down since 12 and others i know locally are down too please can plusnet investigate as calling your phonelines is a never ending wait!

  • shellxalba Michelle (@shellxalba) reported

    @Plusnet @plusnethelp why is your service so awful and why can't I get hold of anyone to sort it? Been trying since yesterday, live chat disabled, multiple phone calls, the longest lasted 55 minutes and still no response, private msgd on here, still nothing!

  • mrparker666 Simon Parker (@mrparker666) reported

    @ejames500 @Plusnet personally I'd stick with Plusnet. they are all just as bad. Vodafone screwed me over last year it took hours to sort out. TalkTalk had the worst online rants last I checked. And I'm sat here with no broadband trying to get through to them though, it's generally reliable.💤