Plusnet

Plusnet Outage Report in Urmston, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Urmston, Trafford, England 04/12/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Urmston, Trafford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Warrington, Salford, Sale, Bury, Bolton, Ashton-under-Lyne and Wigan.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWarrington Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

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Plusnet Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paullyscotland Paul (@paullyscotland) reported

    @Plusnet my broadband service started with you today. Really disappointed that immediately before I got the message saying I could start to use the service you've already sent me an email saying the price is going up!!

  • AndySewell7 Andy Sewell (@AndySewell7) reported

    @WeAreOpenreach My supplier @Plusnet keep getting the same answer. I’m now 2 engineer visits down and still no further ahead & waiting for our 3rd after the last one said all fibre cables were correct. I have to take AL for each visit so I’m looking forward to the same story tomorrow. Useless.

  • bowenmatt Matt Bowen (@bowenmatt) reported

    @Plusnet I get why the costs rise, but it's a little cheeky to give me a price then put the price up before you've switched the service on. Surely you could have a) Quoted the new price, b) Told me the price would change when I ordered or C) honoured the original price for the 1st year?

  • jellybeantwits Jill (@jellybeantwits) reported

    @Plusnet my mum's phoneline isn't working and as a result neither is her broadband. She hasn't been able to get through to support on her mobile. Is there a way I can raise a fault for her?

  • Username_Valid2 Owen Vincent (@Username_Valid2) reported

    Money greedy .. everyone's over here going up by £3.. @PetsatHome hay now £5, @Plusnet extra £3 which is going over limit of set money i have going into debt meanwhile @EE greedy bleeps going I know let's add £7.50 .. talk about making money out of a bad situation and its not

  • Seeking_Gnosis_ Neil before Zod #AnimalLivesMatter 🇷🇺 (@Seeking_Gnosis_) reported

    @paullyscotland @Plusnet You should have 14 days to cancel

  • Richbut Richyoko (@Richbut) reported

    @Plusnet answer your DM's - who voted you to customer service? Bs

  • KateAsh90626652 Kate Ashton (@KateAsh90626652) reported

    @VodafoneUK hiya! Someone is using my address and repeatedly trying to cancel my plusnet services and switch to vodafone- is there anyway this can be stopped? I keep having to ring my service provider to prevent getting cancellation fees. Thanks x

  • EdSteenson ED Steenson (@EdSteenson) reported

    @Plusnet is THE worst #broadband in the #uk

  • juliusfrank67 carol robertson (@juliusfrank67) reported

    @Plusnet hi when I try to reply privately Twitter is taking me to some other place but it’s just buffers. Please help