Plusnet

Plusnet Outage Report in Urmston, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Urmston, Trafford, England 01/21/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Urmston, Trafford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Bury, Oldham, Bolton and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBury Internet
United KingdomOldham Wi-fi
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • imaginanter Jennie (@imaginanter) reported

    @plusnet I have a question! Are any of your mobile plans 5g? I was about to sign up til I saw the details below the offer said "4g network". My handset is 5g!

  • dittotoo Caro (@dittotoo) reported

    @Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .

  • Plusnet Plusnet (@Plusnet) reported

    @LongbowBaz Hi Baz. Thank you for getting in touch. Are you attempting to send texts to short code numbers. If so, these aren't supported on our network I'm afraid. Regards, Emily Plusnet Leeds 🌞

  • unepechedenfer Leigh (@unepechedenfer) reported

    @Plusnet cheek putting the price of broadband up when I spend more time disconnected than connected. The service is a joke and makes literally every aspect of my life harder than it needs to be.

  • MendoncaFJ Simon Mendonça (@MendoncaFJ) reported

    @Plusnet is there an issue in Cardiff? My router keeps on restarting itself (flashing orange) every 10 minutes or so?

  • RezTamaki R&A (@RezTamaki) reported

    @Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?

  • capod30 caroline (@capod30) reported

    @Plusnet Any news? 🤞 wanted to watch the Footie tonight, and still struggling to keep in touch with my family, have some mobile signal but it's patchy where we live and no landline 🙏

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp day 6 with no phone/broadband & our ISP @plusnet says it might be Friday before our fallen telegraph pole can be replaced. Rural area with limited mobile signal. Can you review please.

  • Elaine03874764 Elaine (@Elaine03874764) reported

    @Plusnet you’re members access and website appears to be down! Any idea when it will be up & running please?

  • BulleymentJohn John Bulleyment (@BulleymentJohn) reported

    Trying to contact Plusnet is like Mission Impossible. They answer and then you hang on for 20 minutes and more-and no response. Tried 4 times today and wasted my day. Plusnet get your act together.