Plusnet Outage Report in Urmston, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Plusnet
Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Urmston, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Leigh, Wilmslow and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Leigh |
Total Blackout | |
| Wilmslow |
Internet | |
| Manchester |
||
| Macclesfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Richard Marsden
(@Delicaboy) reported
from
Partington, England
@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Moore Software
(@SMSoftwareLtd) reported
@MarcAllera Do you think it's acceptable for a new customer's line to be taken over and then no internet service provided for up to 5 days since the transfer? That's what plusnet have done.
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Michelle
(@shellers52) reported
@Plusnet my internet has dropped. Any issues with broadband in postcode CR0?
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Guy Fitzmaurice #3.5%
(@fitzmauriceg) reported
@plusnethelp @alan0669 @K_Stand_Red Piotr, your reply is nonsense. Plusnet never answers the phone. Stop treating your customers with contempt.
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Mand
(@snibbo7) reported
@plusnethelp @Plusnet broadband down til the 10th and no free data bolt ons on our plusnet mobiles so kids and us can get online. Apparently when it suits you’re separate companies. £15 for each 4GB bolt on and no dongles available. 😡
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RayHindle💙❄️European,#FBPE/Rex-RAF, detest#Brexit
(@HindleRay) reported
@Plusnet as a long time customer, can you assure me that you will not be advertising on the new channel #GBNews when it launches?
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Katy Hall
(@Katy884) reported
@plusnethelp still no reply to my DM that I sent on THURSDAY! Your customer service is awful! #badcustomerservice #plusnet
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Cynical image-breaking rebel
(@twittwootoot) reported
@plusnethelp You sent me an email saying "Your Plusnet Protect service has been cancelled" and "If you still have the Plusnet Protect software installed on your PC, you should now uninstall it." What is Plusnet Protect? How would I know if I had it? Wouldn't YOU know? I don't!
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Jemma Anderson 💙
(@Jemstar76) reported
@OpenreachHelp An engineer attended re fault referred by PlusNet, told me what work was needed, said he couldn’t fix it, as he was left advised would put report in & try to escalate, only for his report to say he made site safe, fixed fault & checked line. The line was still in 2 pieces outside
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Rob Ferrer
(@robferrer) reported
Our connecting isn't set up yet (thanks to the terrible process @OpenreachHelp force you to go through when moving house), but @Plusnet have been really helpful and responsive when I've spoken to them (which had been a lot!)
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Alan Morris
(@AlanMor65699190) reported
@plusnethelp Hi, I reported a problem with my Plusnet broadband on 15th December last year and was told your technical dept. would be in touch. They never did. I have tried to contact you many times since and just get continuous voicemail. Please respond.