Plusnet

Plusnet Outage Report in Wilmslow, Cheshire East, England

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The latest reports from users having issues in Wilmslow come from postal codes SK9.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wilmslow, Cheshire East, England 11/14/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Manchester, Leigh, Wilmslow and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomLeigh Total Blackout
United KingdomWilmslow Internet
United KingdomManchester E-mail
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • isse159 A.O_91 (@isse159) reported

    @Plusnet Hi plusnet, My internet not working

  • dav_browning Dav Browning (@dav_browning) reported

    @Plusnet do have any idea how long I am going to stay on hold to tech support/customer services? been 27 mins now and it was the same 2 days ago.

  • h_buildbetter Trond Larsen (@h_buildbetter) reported

    Anyone else having issues with @Plusnet our internet has been off since Thursday!!!

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @plusnethelp @Plusnet still no landline & still no response to my messages - really really BAD service 5 days now without telephone line please do something!

  • Kevin61200963 Kevin (@Kevin61200963) reported

    @plusnethelp I really don't know what's happening with plusnet I've had issues with drop outs and router going off so I had engineer come out and replaced my phone socket and a new router sent to me but I'm still getting issues and basically I'm getting fed up with plusnet

  • RickLilley Tricky (@RickLilley) reported

    Ended up going to buy a new Router tonight, as the @Plusnet provided one kept dropping or disconnecting the WiFi. Looking online it seems to be a common problem with them. Hopefully the new one will be much better

  • DermotOLogical Dermot O'Logical (@DermotOLogical) reported

    @virginmedia Took a while to reply for obvious reasons. 'Net's been as good/bad as ever. My online lectures have eaten all my data on my phone (when's the data refresh? I'm missing a week of OL lectures now. thanks, VM.). Switching to Plusnet can't happen soon enough.

  • Fletcher_Dannn Dan Fletcher (@Fletcher_Dannn) reported

    @SimonCrangle @bt_uk I’d switch to â different provider. My BT broadband was awful so o switched to @Plusnet it’s much better nòw

  • benmoore58 ben (@benmoore58) reported

    @eefey69 @plusnethelp @Plusnet Sorry to hear your still having technical issues bro and getting no help from your provider.

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    it is now 16.00 on Friday & still NO landline & absolutely no information from @plusnethelp as to what is happening...been without a landline for 4 Days @Plusnet took over on 17 November & I have had a landline for 5 days of that .... please do something this is such bad service