Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 11/29/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Wilmslow and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joshikeapen Joshi Eapen (@joshikeapen) reported

    @Plusnet has got the worst customer service. My home move broadband order is not sorted even after 4 weeks. None of their CS advisors know what's happening. Never ever go near their broadband service #shambolic

  • _Doctor_Freeze_ DoctorFreeze (@_Doctor_Freeze_) reported

    @Plusnet Yes im still having issues like I have for weeks and weeks

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet oh , and it’s almost 1 am … internet is 24 hour , life is 24 hour , but customer service is 12 hour ?? …

  • lucyjjjjjx 𝗟 𝗨 𝗖 𝗬 ☻ (@lucyjjjjjx) reported

    @Plusnet switched to you and was due to go live Friday was told by an arrogant customer service agent on Friday that it wouldn’t be sorted by Monday and still not up and running!! I work from home this is my jeopardising my work!!

  • RichardsonCazza cazza richardson (@RichardsonCazza) reported

    @Plusnet my bill is over £41 for awful broadband. No TV nothing else. I want to move to another better provider. Why can you justify these prices for rubbish service? I’m going to ring you & cite you have broken the contract terms you set yourself.

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • shan_2000_uk Shaun (@shan_2000_uk) reported

    @JasonManford You’d think Plusnet would help you out considering you do all their advertising!

  • AliParry83 Ali Parry (@AliParry83) reported

    @ThatKerryHudson I'm not in Scotland but plusnet have been nothing but helpful if needed customer services!

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet over an hour without an internet connection - the service more recently has become less reliable ( but usually tolerable ) - now NOTHING , I WILL be moving to another provider if not resolved - meanwhile I’m cut off - please tell me my rights ( link please )

  • NicholasStree16 Nicholas Street (@NicholasStree16) reported

    @Plusnet I'm currently in Spain and this is the 4th country I've been to in the last couple of months where there's very poor data connection whilst other people on EE have had 4G. France, Germany and Czech Republic were all just as bad. What's the plan to resolve this? It's unacceptable