Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 01/13/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolin22478581 Caroline Drew (@Carolin22478581) reported

    @Plusnet any idea why my email decided yesterday afternoon the login details weren't right? Nothing was changed by me

  • CornholioThird CornholioTheThird (@CornholioThird) reported

    @Plusnet Morning. Still no Wifi this morning. Have restarted, powered down and reset the hub to no avail. Can you advise on next step please

  • Plusnet Plusnet (@Plusnet) reported

    @meta127 Apologies for the delay in getting back to you. I'm very sorry that your service has been down due to a planned outage and that you weren't made aware of it. I will pass on feedback about your experience here. Is your service now working? Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @kandt26 Thanks Keith, that's great to hear :) I'm sorry for any inconvenience that the signal issue caused you. Please let me know if there's anything further you'd like to discuss. Regards, Emily Plusnet Leeds 🌞

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi, sorry for all the messages but I’m not sure if you see the response via the ticket or not. I have paid the negotiated amount now and have sent a response via the ticket. I am hoping to have the issue resolved & restrictions on my account lifted as soon as possible, please.

  • donjuan72FTM Don waterworth (@donjuan72FTM) reported

    @Plusnet hi please could you help I'm having trouble with my landline phone can't make outgoing or incoming call due to work getting done at home...I book a appointment for someone to look to repair my box and line

  • MartinCairns87 Mart (@MartinCairns87) reported

    @Plusnet your internet is awful, been with you for 7 days and it’s been so bad every single day! Going to contact @SkyUK to see what they can do for us

  • I_Am_RuthAthey Ruth (@I_Am_RuthAthey) reported

    @Plusnet hi your internet seems to be down in S75

  • Davebeeston Dave beeston (@Davebeeston) reported

    @Plusnet Hi - can you help? I am unable to get a signal on Plusnet mobile from this morning - I'm in the WN8 area of Lancashire

  • MartinCairns87 Mart (@MartinCairns87) reported

    Great customer service apparently yet I get fobbed of with a text! Ffs @Plusnet