Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 11/12/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Wilmslow and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4

  • Rix000 Richard Lord (@Rix000) reported

    @Plusnet Eee, ta fer yer prompt reply. Ow long der yer reckon yowl bi announcin'? Av bin a customer ov Plusnet fer nigh on 20 yeers an' I reely don't want ter go elsewhere. But if PN can't offer mi a eff tee tee pee connexshun when it's availibull 'am gunna jump ter then as can.

  • DudleyBlue Steve Dudley (@DudleyBlue) reported

    So disappointed with @Plusnet - such great service for years & then we cancel the contract to move house & are hit with a nasty sting in the tail #bittertaste #poorcustomerexperince

  • steve_wigg steve wigg (@steve_wigg) reported

    @Plusnet Just spoken to Nikki at Plusnet and she has resolved the issue. Many thanks

  • ailsabcd ailsa (@ailsabcd) reported

    @Plusnet Thanks - I'm still not clear if you need to phone and cancel if you're out of contract?

  • Clark3y Clark3y 🐉 (@Clark3y) reported

    So my Plusnet contract is coming to an end, and they’re offering me £24.49 to renew, which is “Same as a new customer” which it wasn’t. Today I got an ad saying £21.99 for new customers and an email offering £23.99. They must really value me as a customer.

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    @Plusnet It’s the same old problem. Unreliable and it’s not our router.

  • sailingseokjini HAFSA DAY 💗 (@sailingseokjini) reported

    @thvnoot plusnet 😢 one of the worst ones to exist. and you weren't able to get something today ?? :(((

  • help_its_louis louis (@help_its_louis) reported

    @Plusnet Hi there, I entered your ‘That’ll Brew’ competition today in the members area but it threw a 404 error when I clicked the ‘Stop’ button so I have no idea if I won or not.. are you able to help?

  • JlwdowWdow Libby Wdow (@JlwdowWdow) reported

    @Plusnet Concerned that you are leaving elderly, isolated, rural customers without phone service until at least Monday.