Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 12/27/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Wilmslow and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ScreenNut MisterBabamook (@ScreenNut) reported

    @Plusnet Don't let that poor man's Peter Kay fool you. They're not here to help at all. Neither will they do you proud. All they do is offer you a very short grace period every six months. They will not help you if you're struggling.

  • FoundItLtd Nick Latheron (@FoundItLtd) reported

    @plusnethelp further to previous query, my Contract End Date is showing 1st Jan 1970 is @plusnet having problems!

  • GoneDirtFishing Andrew Thomas (@GoneDirtFishing) reported

    @Plusnet @UswitchUK You managed to loose me my business number and cancel my account when I asked for a package change. How you got an award is beyond me?!?

  • MarkEngland_ Mark England (@MarkEngland_) reported

    @Plusnet @UswitchUK I'm gobsmacked. You did nothing to help me when I tried to arrange a home move and subsequently cancelled my contract. Staff couldn't have been more curt and uncaring. You've changed a lot since I joined you in 2010, unfortunately not for the better.

  • bgisborne Ben Gisborne (@bgisborne) reported

    @JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old

  • lorddanger Mark Greaves (@lorddanger) reported

    @Plusnet Can I suggest you 'buy' some new customer service and customer account software so you dont have what your people call 'glitches' during house moves which causes a 3 week delay in broadband service. What a rotten customer experience.

  • jamieda19828877 jamie davenport (@jamieda19828877) reported

    @plusnethelp @Plusnet why is our broadband awful literally can’t have good connection is my room and we have fibre internet is a joke

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • JohnMar01548477 John Marten (@JohnMar01548477) reported

    @Plusnet @UswitchUK Yes sort out your service with openreach. you take our money and the internet speed does not match your line speed.

  • Good_Godders Sam (@Good_Godders) reported

    @lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas