Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 02/02/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveFforde Steve Fforde 🖤🤍💜 (@SteveFforde) reported

    @virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!

  • curzonparkboy Jim Smith 💙 (@curzonparkboy) reported

    Hello Plusnet Can you please action my request for a refund? I have emailed and sent numerous tweets with no result Please don’t take offence but this customer service is very poor

  • VOLRANGER398 RANGER MIKE (@VOLRANGER398) reported

    @Plusnet could you give Patricia on your help desk a big hug from me, patiently talked me through my internet problem so I could get re connected, she is based in Sheffield

  • nigebill Nigel Billington (@nigebill) reported

    @Plusnet presently in France, I can use data but unable to make calls,can you help.

  • The_Retro_Rose Sharon 💙🏳️‍🌈🇺🇦 (@The_Retro_Rose) reported

    @Plusnet is there any time estimate on a fix time for the network issues in OL14? I work from home so it’d be useful to have an estimate. Thanks

  • jeremyhead jeremyhead (@jeremyhead) reported

    @Plusnet Can you help please? I need to amend smart cap so I can receive calls (in Egypt) My mum is in hospital back in the uk. 🙁 Also I switched data off soon as I turned on my phone after I got off the plane yet somehow I’ve been hit for roaming charges 🤔

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    will PlusNet pay for it? "Maybe, get the cost and let us know" @Plusnet Do you have a mechanism to keep an internet service you provide working or should we all buy internet from Vodaphone?

  • Plusnet Plusnet (@Plusnet) reported

    @ChristineK1968 Hi Christine, I'm sorry you've had problems reaching us by phone, which number did you call please? 500 from your mobile is the easiest one to reach us by. Feel free to send us a DM with your mobile number and I can advise how to cancel without calling. - Adam - Plusnet Sheffield

  • CllrKingSPW Cllr James King (@CllrKingSPW) reported

    @Plusnet I have no final in RH2 area for a couple of days now (at least yesterday and today, perhaps longer). Is there a local problem or is my SIM the issue?

  • JaneRyman2 JaneRyman RN MA 💙 (@JaneRyman2) reported

    @Plusnet Diabolical service , nearly 3 weeks without internet. No customer warning for so called “ planned work “ . Conflicting information regarding duration and reason for work . I think you should rebrand yourselves as Minusnet .