Plusnet outages and service status in Congleton, England

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

• 
  James (@jimbobinnes79) reported 2 minutes ago from Werrington, England

  @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 10 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 12 minutes ago from Mow Cop, England

  Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 21 minutes ago from Macclesfield, England

  @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

• 
  Shane Swindells (@shaneswindells) reported 28 minutes ago from Congleton, England

  @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 34 minutes ago from Mow Cop, England

  And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

• 
  Shane Swindells (@shaneswindells) reported 35 minutes ago from Congleton, England

  @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

• 
  Kate Ravenscroft (@KateRav66) reported 45 minutes ago from Wilmslow, England

  @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 49 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 56 minutes ago from Mow Cop, England

  Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 4 minutes ago

  Plusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?

• 
  Sue Evans (@SUE014) reported 5 minutes ago

  @Plusnet in your handover to EE has been delayed bt By BT yet again still dithering. about getting router set up in house and EE states set up broadband early next week shambles ! Can I stay with plusnet and. Cancel EE as no confidence

• 
  Wessex Wyvern (@WessexWy) reported 10 minutes ago

  @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)

• 
  Oli Wright (@falo209) reported 14 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  exe | @terminate (@terminate) reported 17 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 20 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  Rockposer Dot Com (@rockposer) reported 21 minutes ago

  @Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!

• 
  Rogue (@barrelrogue1723) reported 26 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!

• 
  dave mitton (@davmitt) reported 28 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  Burt just Burt ™ (@bloodyeek) reported 29 minutes ago

  @Plusnet Thank you, @Plusnet but I have spent an awful long time this week on the phone to your advisors and I’m not going to lose the last bit of sunshine today explaining everything again when you’ve got all my details but you can’t get anybody till Monday to sort it this is over a week