Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 02/07/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ProbablyADick Richard (@ProbablyADick) reported

    @katebevan @Crundwell @Plusnet We've pushed them on it and they can't come up with any explanation (also why they keep creating phantom support tickets, but that's a whole other thing). New router, line test after line test, OpenReach engineer etc. Just waiting to move house to switch ISP.

  • Aellabrenna Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @PlusnetOfficial Hey plusnet broadband has gone down in Chesterfield, are you all okay? Do you need us to send you some Yorkshire Gold Tea and some biscuits to get you going again?

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    @ProbablyADick @Crundwell @Plusnet It's an irritation rather than an active problem for me, but it's an increasing irritant

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)

  • kennyspence69 Kenny Spence (@kennyspence69) reported

    @SkyHelpTeam Not really, about 10 different people at Sky have tried, we have signed a new contract with Plusnet, everything was sorted within a 20 minute phone call, they gave us the service that Sky couldn’t

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • ProbablyADick Richard (@ProbablyADick) reported

    @katebevan @Crundwell @Plusnet Interesting that other people have this w/ Plusnet too. We're pretty rural so thought that might be it. Sporadic and typically at the worst possible time.

  • bryan_holder number 9 (@bryan_holder) reported

    @Plusnet outage at wv6 7nq any news ?

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Moved house and my account has been closed without my permission. Being told by customer advisors and tech team that it’s unrecoverable and now lost all emails associated with our house move and transfer of money. Feel utterly sick.

  • Robyn52857467 Robyn (@Robyn52857467) reported

    @Plusnet what is going on with the internet.. nationwide reports of it being down but your website says there are no errors. A lot of people work from home ! Sort it out !!