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Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Congleton, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme E-mail 2 months ago
Stoke-on-Trent Total Blackout 3 months ago
Wilmslow Internet 4 months ago
Stoke-on-Trent Internet 5 months ago
Wilmslow Internet 6 months ago
Macclesfield Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • KateRav66
    Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • jimbobinnes79
    James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. πŸ™„

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • redhot_79
    Ben (@redhot_79) reported

    @Plusnet @plusnethelp I guess I won’t be changing my plan then since no one seems to want to help. What’s happened to your customer service these days?! You used to be so quick and efficient and we used to highly recommend you but these days I see plenty of unhappy customers πŸ˜•

  • SarahCParker1
    Sarah PB (@SarahCParker1) reported

    @nowtvhelp No need now... plusnet restricted my account because my bill was 4 days late... never known any broadband company to do this! Insanity! Now I’ve paid it and poof!! Magically my problems disappeared!! Don’t go with plus net!!!

  • spiral_arms
    Neil Brown (@spiral_arms) reported

    @plusnethelp Am I right in thinking you don't have a FTTP/FTTH fibre to the premises/home product? I've been a plusnet customer for decades(?). Openreach are installing fibre to our telephone poll next week.

  • richardhorsham1
    Richard (@richardhorsham1) reported

    @VodafoneUK hi there. switched over from you to Plusnet on 25th September BUT you have since charged me 2 monthly payments! Can you please help as you shouldnt be charging me anymore

  • Xexyzx
    Tim Miller (@Xexyzx) reported

    On Tuesday I was told everything was sorted, and the line would be activated before midnight. Wednesday morning, no broadband. I commented on the support ticket to tell @Plusnet this so they were aware - apparently this means "don't worry about this line, it's lowest priority!".

  • alanglynnis
    Alan Boyd (@alanglynnis) reported

    @la_riviere @bt_uk Get her to switch to Plusnet. BT owned but far cheaper and better customer service

  • D1gD33per
    D1ggy - Socialist 3.5% seiroT ehT kcuF (@D1gD33per) reported

    Plusnet defo sell your house number. Had two numbers with them which I never give out or use so it’s impossible to get my name and number and I still get cold calls with my exact name.

  • GemmaCarter23
    Gem (@GemmaCarter23) reported

    @plusnethelp you up contacted me via email in July saying a credit would be applied to my next bill, this has never occurred. Because I’m now leaving @Plusnet I want to get the account resolved. Please can someone contact me and discuss as a matter of urgency I’ve tried calling

  • recameja
    tigersb (@recameja) reported

    @plusnethelp please help me I have had Plusnet for months now but my devices keep disconnecting from the WiFi

  • pgarwood
    pgarwood ©¿©¬ (@pgarwood) reported

    Plusnet have failed to remedy faults on my Broadband line since 25th September. Almost 2 months and 4 engineer viists!! What a poor service! @Plusnet