Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 12/07/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Wilmslow and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _Zirafa28 (@_Zirafa28) reported

    @smartonion @Plusnet I've been getting this too! Have sent a DM about it, along with a message about my broadband issue

  • eliseerhi elise (@eliseerhi) reported

    @Plusnet why advertise your support as 24/7 then it’s closed by 10pm? Had no service for over an hour again.

  • BridgeeCee Bridget Chapman (@BridgeeCee) reported

    @Plusnet Your DM does not address my points. I need someone to come tomorrow to fix this. Not Thursday, not in a week or so. Tomorrow.

  • MattF84667845 Matt F (@MattF84667845) reported

    @john_actuary @rmappleby @ThreeUK Plusnet is cheap and very good - 15gb for £10, one month contract and free roaming (not sure if it's worldwide, but certainly Europe). And it's on EE network so pretty good coverage. But they do screw you if you go over data limit.

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @Plusnet the @btsport game on Chromecast ultra is currently out of sync with audio. Lots of others on twitter have the same issues. Not impressed. #btsport #discoverychannel #LiverpoolFC

  • AlchemicalFilms Alchemical Films (@AlchemicalFilms) reported

    @Plusnet we have had no updates from you regarding moving our service, nor delivery of the new router. Please update ticket 227495641

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet I have had no 4g (or 3g) phone signal for the last two days, emergency calls only, no bars. What is happening please?

  • Plusnet Plusnet (@Plusnet) reported

    @annsie10 Hey Anne, hope you're okay? sorry to hear about that, I understand it is a difficult time at the moment.. There is our customer options team that can have a look into the account for you, they can discuss a cancellation and go through options with you. Chelsea-Plusnet Sheffield

  • Tmd26081 Tmd2608 (@Tmd26081) reported

    @Plusnet Your incorrect cancellation email to my elderly parents yesterday caused great concern and upset. No phone call or explanation to them with no notice of cancellation, is this how you treat elderly customers? #customerservice #complaint @Ofcom

  • Tmd26081 Tmd2608 (@Tmd26081) reported

    @Plusnet Your incorrect cancellation email yesterday to my elderly parents caused great concern and upset. No phone contact or email to explain and no notice, is this really how you treat your elderly customers?! #complaint #customerservice @Ofcom