Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 02/18/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scam516 Sam campbell (@scam516) reported

    @plusnethelp What a suprise... still no internet and still plusnet couldnt give a ****...

  • DJwlomax David Lomax 💙#FBPE 🇪🇺#FBIW 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBPA (@DJwlomax) reported

    @rach0907 Recommend EE as they do have the best coverage, try to use one of the other providers who use the EE network as EE is very expensive. Plusnet, Asda, Virgin use EE

  • mrcraftyg Daniel (@mrcraftyg) reported

    @Ben_Jolly_9 No idea on their ethics, but I'm with ZEN, who as far as customer service and reliability go, are the best I've ever had, except for Plusnet who I can no longer use since moving house as they don't supply my area with FTTP, or at least didn't at the time of moving. ZEN are great!

  • SkellyoUK SkellyoUK (@SkellyoUK) reported

    So, unfortunately our #PlusNet internet is 'up **** creek' once again 😔 This means no Community Stream tonight, and likely no streams next week. I'll keep you all posted and let you know when we see hope on the horizon. 👍

  • m_8udd Martin Budd 💙 (@m_8udd) reported

    @plusnethelp Oh. Disappointing. Any suggestions for Plusnet users to help eliminate spam messages?

  • GreeningEdward Edward Greening (@GreeningEdward) reported

    @Plusnet avoid this company! Utter scam!! Won’t let me cancel after experiencing their product within the first week, threatening me with extra charges. Not happy

  • ffskaitlin kaitlin (@ffskaitlin) reported

    my favourite thing about plusnet being my internet provider is having to use my mobile data when I’m at home because the wifi never works 🥰

  • bootydaddy74 Frank H (@bootydaddy74) reported

    @Plusnet @plusnethelp got a problem again like a few months ago, your box just keeps switching itself off randomly. It's happening more regularly now. Can you help please.

  • IanHowardMann Ian Howard Mann (@IanHowardMann) reported

    Wow... As soon as it hit 8pm the technician at @Plusnet just hung up on me without a word. Charming. He was incredibly rude as it was. @plusnethelp

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @GreeningEdward Hi Edward, Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Regards, Emily Plusnet Leeds