Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 03/04/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • funkaygibbo John Gibbons (@funkaygibbo) reported

    @Plusnet It still doesn't work on a Chromebook, Android & iphone.

  • abbyhallx hi i’m abby (@abbyhallx) reported

    @Plusnet At what point does the award winning customer service start? Because my 18 month contact has been a disaster from start to finish.

  • rantylars Ranty Lars (@rantylars) reported

    Okay now I'm beyond pissed. Just noticed they have all 1* reviews on Trustpilot. They have also closed their phone line for the day shortly after telling me my broadband was ready when it isn't. Love that for me. Avoid @Plusnet at all costs - hope I can cancel.

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there. My internet has been repeatedly going down since yesterday afternoon. I turn the router off and on again, and it comes back, but then twenty minutes it's gone again. Can you help?

  • Screwfix Screwfix (@Screwfix) reported

    @BobbyVeyger Hi Bobby, Please accept my apologies for this, As this is a Plusnet issue there is nothing we can do on our end to fix this, we have been assured that Plusnet are trying to fix this as soon as possible. Thanks, Adam

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there - connection constantly dropping since mid afternoon yesterday. I turn it off and on again, and it works, and then twenty minutes later it happens again. Can you help? Thanks!

  • TerryHindley1 Mr Potatoe (@TerryHindley1) reported

    @Plusnet Could you kindly come and fix/replace our router. Your service is woefully inadequate on the best days, but now the router goes down every 15/20 minutes and resets. ANYONE READING THIS WHO ARE THINKING OF JOINING THESE CLOWNS........DON'T!

  • Elaine96826007 Elaine (@Elaine96826007) reported

    @poorscousertom @Plusnet I had problems with my Wi Fi this time last year ..took me hours to report the fault and weeks to put it right ! Good luck !

  • RonnieCheung8 Ronnie Cheung (@RonnieCheung8) reported

    @Plusnet had a problem with our broadband and a missed appointment, which i was promised automatic money back as compensation. No such action has been provided

  • StephenPMurtagh Stephen Murtagh (@StephenPMurtagh) reported

    @mchill121 @Plusnet WTF! How dare they!