Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 01/23/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • becgreenfield Becci Greenfield (@becgreenfield) reported

    @plusnethelp @Plusnet I’ve been on hold for SO long and am really struggling to work from home with no internet!! Please can someone help 😳😳😳

  • andyatchappel Andy Chappel (@andyatchappel) reported

    @Plusnet our WiFi has cut out and been down all day. We are BS8 Bristol

  • MijMike MijMike (@MijMike) reported

    Still waiting for @Plusnet to listen to a phone call where they told I'd owe em about £20 upon leaving. Instead been charged about £60 and had no contact from them. Got sent to a debt collector. DO NOT go with plus net. Advise everyone to avoid. Horrible customer service.

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @Plusnet NEVER SWITCH TO PLUSNET. NEVER. Just save yourself the agony now. ANY other ISP will be better.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • MissMojito1 Miss Mojito (@MissMojito1) reported

    @plusnethelp Hello, my plusnet number doesn’t work in Ivory Coast. Says “no service” could you help me with this?

  • VickiKinsley Vicki (@VickiKinsley) reported

    @plusnet fault with internet cutting off every time the phone rings. Changed the filter but no difference. Unable to get through to customer services. Can you advise?

  • BrookfieldMiles itzmilxs (@BrookfieldMiles) reported

    Wifi has been going out every day for the last week and a half, I'm on plusnet and I was told that it was going to be fixed on the 25th, help @plusnethelp @OpenreachHelp

  • King_Salah_ Liverpool4life🏆🏆🏆🏆🏆🏆 (@King_Salah_) reported

    @virginmedia how do I cancel my broadband account without being left on hold for 1 hour so I can go a better company like @Plusnet ?

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @Plusnet you promised i would have broadband on 18th Jan then 27th jan still no broadband , Vodafone were useless i thought you were supposed to be better , its getting desperate here i am on my own i need my internet back locked down and getting so so stressed with this