Plusnet

Plusnet Outage Report in Congleton, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Congleton, Cheshire East, England 12/03/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Wilmslow and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @TolhurstRob company, BT, we would be able to waive any early termination charges. If this is something that you would like to discuss, please give our Customer Options team a call on 0800 013 2632 Regards, Emily Plusnet Leeds 🌞

  • MichaelLahiri83 Michael Lahiri (@MichaelLahiri83) reported

    @Plusnet 1 hour and 26 mins on the phone to you today, to be told they can arrange a manager call back withing a week! Seriously? Counting down the days until my contract is up!

  • Linguafranky Sparrow (@Linguafranky) reported

    Plusnet mobile. Are they really here to help? 2days without a phone after my new SIM failed after a week. Now I have another new SIM and still no service. Hello #@plusnet …..anyone there?

  • amy35672408 amy (@amy35672408) reported

    There has been a fire nearby but like @Plusnet has left us with no Internet for 2 days with absolutely 0 contact. Internet is an essential service imo disgusting to do this to anyone

  • Liyupeng YUPENG Li (@Liyupeng) reported

    @Plusnet Please stop advertising and telling people they can port in their old number before you fix the issue. Warning to the new joiner, DO NOT port in your number to Plusnet.

  • Plusnet Plusnet (@Plusnet) reported

    @LouiseA17186459 Hi Louise! So line rental costs are essential for a broadband connection. The broadband service runs on the same line as the phone so this is necessary for either or both services, if that makes sense. Let me know if you've got any other questions about this! - Cal, Plusnet Leeds

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet Been a customer 8 years received a 17% price hike on my bill last month apparently I was sent an email - beware and keep an eye on those direct debits everyone

  • WardleAlexander Ian Alexander Wardle (@WardleAlexander) reported

    @EmjayRox1 @Plusnet Hello I'm having the same issue with Plusnet mobile what can we do about it?

  • lowedw Dan (@lowedw) reported

    @Plusnet Appalling customer service ... been waiting for my call to be answered for over 35 minutes so far!

  • LBunz__ Bunz (@LBunz__) reported

    @Plusnet pride themselves on customer service. It's 2022 and you can't cancel online and "all their staff are in a meeting until 12.15 so call back later" .. absolutely ridiculous. Can't wait to get shot of this crap internet.