Plusnet outages and service status in Macclesfield, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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β¬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, EnglandLooks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. π
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Sally OβShea (@sweetiesal) reported from Sale, England@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I canβt connect any device to it?
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Sally OβShea (@sweetiesal) reported from Sale, England@altrinchamhq @Plusnet Yes itβs down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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Shane Swindells (@shaneswindells) reported from Congleton, England@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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Sally OβShea (@sweetiesal) reported from Sale, EnglandZero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you canβt even get a dial tone when ringing their customer services either. What is going on?!
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Shane Swindells (@shaneswindells) reported from Congleton, England@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. Iβve just left plusnet myself.
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chris hulme (@chrisahulme) reported from Furness Vale, England@Plusnet is showing again how useless they and their service is.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, EnglandAnd no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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Ric (@RickyCarterna) reported from Cheadle Hulme, England@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, EnglandHey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin π we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. π
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that donβt answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Trevor Williams (@trevos01) reported from Sale, England@plusnethelp Iβve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.
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Kate Ravenscroft (@KateRav66) reported from Wilmslow, England@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I havenβt had a text telling me my plusnet broadband is ready to set up yet. I have the router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Olliemorr2017πΎπ±πͺπΊπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about Β£90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!
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fenderbass1966 (@fenderbass19661) reported@EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELPπ’
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Heena Modi β π± (@PlantShift) reported@Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.
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Bri π (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. Iβd hate to leave EE to find the same issue (which would suggest BTO)
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Joke Legg (@joclegg) reported@drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks
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REBECCA (@BECCABEAN) reportedConfused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet
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Ian Billings Dereham, Norfolk π·π¦π§³ππΊπ¬π§ (@Ian_norvic) reported@ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.
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SHRIMP - Hastings (@1066shrimprail) reportedWhy have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.
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dave mitton (@davmitt) reported@Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew