Plusnet Outage Report in Macclesfield, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Plusnet outage reports came from the following cities: Macclesfield, Manchester, Congleton and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Macclesfield |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Mc
(@mmcnamee) reported
@Quickos @Plusnet Service status still telling lies! All Good. Clearly not. I have 5 mobiles on plusnet and half can’t calll each other but others can. Offnet and on-net calls the same. Admit there’s a fault, there clearly is otherwise your call ctr wouldn’t “be receiving higher than usual calls”
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Plusnet
(@Plusnet) reported
@BennyHawes Hi Benny, I'm sorry to hear that you're experiencing this issue. Please try clearing your browsers cookies and cache as this may improve the search function. - Alex, Plusnet Leeds
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benny* ✳️
(@BennyHawes) reported
@Plusnet it does the same on all my devices. I cant ever actually can search for anything. Its very broken.
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michael smith
(@boabsmith45) reported
@Plusnet we live in a 24Hr world , people use internet services over 24hrs , yet you have a 12hr service - are you suiting yourself ? .. or the customer ? .. not suiting me , I’m a customer !! ..
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michael smith
(@boabsmith45) reported
@Plusnet not happy !! … doing what I can through the online instructions , but no connection and orange light … my neighbour same .. please send your conditions re expected service levels - NOT HAPPY !!
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magdalenmuir@yahoo.com
(@magsmuir1968) reported
@Plusnet broadband not working in G72 area. Is there a fault? Won't reset manually.
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Dami Johansen
(@JohansenDami) reported
@TaraHorner6 @Quickos @Plusnet A national problem on fibre BB? I came home this evening to an orange light on my router and a continuously flashing red symbol. They said it was an outside line fault for me. I have no landline or BB. Coincidence?
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Jane
(@darcy2010_jane) reported
@Plusnet are there any issues with internet in Leeds 16 as mine is down again 😳
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Daniel Samuels
(@danielsamuels) reported
@Plusnet I found that manually selecting the network in my phone settings sorted it out. For whatever reason I guess the auto mode didn't pick the right one.
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Martin (fully vaccinated)
(@concretebadger) reported
@cstross I wish I could give recommendations, but in my experience VM and Plusnet are just as bad. I suppose this is why customer service is so poor across the board. What incentive is there to make an effort when your competitors aren't providing a noticeably better alternative?