Plusnet outages and service status in Macclesfield, England

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

• 
  Sally O’Shea (@sweetiesal) reported 8 minutes ago from Sale, England

  @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 9 minutes ago from Mow Cop, England

  Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

• 
  Shane Swindells (@shaneswindells) reported 10 minutes ago from Congleton, England

  @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 11 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Sally O’Shea (@sweetiesal) reported 12 minutes ago from Sale, England

  Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 23 minutes ago from Macclesfield, England

  @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

• 
  Shane Swindells (@shaneswindells) reported 23 minutes ago from Congleton, England

  @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

• 
  Kate Ravenscroft (@KateRav66) reported 26 minutes ago from Wilmslow, England

  @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

• 
  Trevor Williams (@trevos01) reported 33 minutes ago from Sale, England

  @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

• 
  chris hulme (@chrisahulme) reported 34 minutes ago from Furness Vale, England

  @Plusnet is showing again how useless they and their service is.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 38 minutes ago from Mow Cop, England

  Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 40 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported 50 minutes ago from Stockport, England

  @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

• 
  Sally O’Shea (@sweetiesal) reported 50 minutes ago from Sale, England

  @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 56 minutes ago from Mow Cop, England

  And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

• 
  Ric (@RickyCarterna) reported 57 minutes ago from Cheadle Hulme, England

  @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSox T (@BsoxT52516) reported 1 minute ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Critic No1 (@CriticNo1) reported 2 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Alecia 🦄 (@leeshthomasxo) reported 2 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  ImDEADasHell (@LeoIncorp) reported 5 minutes ago

  @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

• 
  Wendi Sheard (@WendiSheard) reported 6 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Edward Grefenstette (@egrefen) reported 8 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Gladimir (@DrGladimir) reported 9 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).

• 
  Jay (@Jason87r) reported 13 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  Abu al-Hinnā Yakub (@RobinWi56161978) reported 15 minutes ago

  @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

• 
  Kyle Ralph (@KyleRalphtdtr) reported 16 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s