Plusnet

Plusnet Outage Report in Macclesfield, Cheshire East, England

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Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Macclesfield come from postal codes SK11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Macclesfield, Cheshire East, England 10/10/2025 12:25

October 10: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Manchester and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomMacclesfield Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • allyk2003 Allyson (@allyk2003) reported

    @Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.

  • KirstG5 Kirst G (@KirstG5) reported

    @02 @plusnethelp so my elderly mother is without a network because 02 have taken her number from plusnet, so she has been cut off, 02 are meant to be sorting this, but your staff don't even call back, 02 you have taken this number and we need it back, its your mistake so sort it

  • nickhudleston Nick Hudleston (@nickhudleston) reported

    @Plusnet Upside down doesn't even come close to the appalling service I've had from plusnet since moving. Over 15 yrs as customer, converted friends to your service, & this is how you treat customers. Shocking.

  • SithGamiing Sithmas 🎅 (@SithGamiing) reported

    Ad my Internet goes down yet again, frequent occurrence now with PlusNet

  • treesieT Bat Kitty (@treesieT) reported

    @Plusnet 4 attempts lasting minimum of 33 minutes each to try and get broadband sorted out, what’s happened to the service??

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @theurparanoid @xStormxBringeRx You know what? I work in a job where a stable internet connection is more important than a fast internet connection. I have no problems with my 80Mb Plusnet line, but a colleague has terrible with 500+Mb Virgin all the time. In Edinburgh they seem terrible.

  • nickhudleston Nick Hudleston (@nickhudleston) reported

    @GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.

  • jp2mee John Toomey (@jp2mee) reported

    @Plusnet are anyone actually manning the phones at customer services????

  • emmalizallen Emma🌿 (@emmalizallen) reported

    @Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately

  • weescotlouise Wee Lou 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weescotlouise) reported

    @bornblonde12 No WiFi for over a week numerous calls and emails to #Plusnet and now today they r sending someone out. So much for a maximum of 72hrs to fix a problem. This is why I have been quiet babes xx