Plusnet Outage Report in Macclesfield, Cheshire East, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Plusnet outage reports came from the following cities: Manchester, Sale, Macclesfield and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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Shawn-Lorenzo
(@ShawnLorenzoo) reported
from
Manchester, England
@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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john duffy
(@duffer007) reported
@Plusnet my broadband is down and your website isn't working either So how the hell do I report a fault if everything is broken ????
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caroline lucy
(@carolinelucy1) reported
@plusnethelp - absolutely useless! I switched because BT was bad but OMG this bunch are even worse! Can't even get help because their offices are closed..... @Plusnet I'll be asking for my money back first thing in the morning
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Plusnet Help
(@plusnethelp) reported
@tm210161 Hi Tony. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call +44 345 140 0200 (from abroad) and my colleague will be able to help. Thanks, Alisdair
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JY
(@joseyong7) reported
@Plusnet my broadband is so slow it won't even run a speed test. How did you win customer of the year?? There is no way to contact you so am going to write to ombudsman to try to leave, unless you contact me via this and sort it! Awful. Avoid. Used to be good.
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Grahame Perry
(@grezwell19) reported
@kirstin_leese @Plusnet Ha, not surprised at all. Going through a similar issue. A fault they can't fix. Told me I can leave in 30days, we will see
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Veronica
(@RonnieRoo65) reported
@Plusnet @UswitchUK Customer service is ridiculous and can't get a call back from a Manager for 72 hours? Seriously l need help URGENTLY, called 3 times but can't get thru to a Manager or finance dept. Worlds gone mad. 😭💔😡
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Roy Mchugh
(@regcmchugh) reported
@plusnethelp This is shocking customer service! We have been trying to contact @plusnet for days, with no reply. Our broadband is dropping out frequently making work impossible! I accept covid is making things difficult but this is out of order!
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Clare
(@staffscat) reported
@SkyHelpTeam Checked our local community site. Plusnet have also accepted there is an issue as other streets and internet providers including BT are affected. This is not an isolated issue.
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Paul
(@No_pun_in_10did) reported
Well we were watching the Britney Spears documentary, but our ****** @Plusnet broadband cut out again with 15 minutes to go
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KOG
(@Kel_b_og) reported
@plusnethelp due to plusnet not abiding to terms set out in contact with reference to minimum speed, I'm wanting help cancelling my service.