Plusnet Outage Report in Sale, Trafford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sale, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Rochdale, Bolton and Altrincham.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet | ||
TV | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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cavakaggy (@Cavakaggy) reported from Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Ric (@RickyCarterna) reported from Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Chris. Bracken (@ChrisBr41449425) reported from Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Kate Ravenscroft (@KateRav66) reported from Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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nebzy (@nebzy17) reported from Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Tandleman (@tandleman) reported from Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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nebzy (@nebzy17) reported from Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Paul (@Paul_crannee) reported from Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Peter Gough (@goochy808) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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Sam Bennett (@sam_benne) reported from Northwich, England
@plusnet internet is down in the CW8 area.
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Nicholas Hornby (@nickhornbee) reported from Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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rich cutts (@Cuttsrich) reported from Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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John Baxendale (@Siftah) reported from Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported
Hey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!
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Brian Seaman (@BrianMSeaman) reported
@accessstratford @Plusnet @OpenreachHelp Just trying to have a speed I can work with when creating short films. It took three hours to upload one for a friend (usually about 10-15 minutes). Trying to watch films is laughable - just constant Buffering, although you can watch fuzzy moving images at low resolution!
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Oliver (@oliverwebster92) reported
@Plusnet My life would be easier if openreach wasn’t prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, you’d think they’d be able to connect mine at the same time 🙄
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Dan O'Dell (@dan_odell_) reported
@Plusnet Life would be a little easier if Plusnet actually turned up for appointments and responded to customer service enquiries
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Oliver (@oliverwebster92) reported
@Ofcom why are openreach still working in the stone age? 10 days for them to connect a service in 2022 when a lot of people work from home is a joke! They ceased the previous owners connection on the 14th and I’d already placed an order with @Plusnet why couldn’t they connect it
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Diwakar (@Diwakar76868838) reported
@Plusnet Last week I waited on the call for the same billing issue for about 40 mins and had to disconnect call . The company seems to follow the malpractice of generating bills and charging customers from incorrect bill date which is not from activation date of the broadband.
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Michael (@supersonicmike) reported
@Plusnet Hello! I'm very sadly needing to cancel my service to switch provider to cable (youknowwho). Am gutted to switch but it's a matter of speed in my area unfortunately. Can I cancel online as couldn't get through on phone?
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Day Novel (@daynovel) reported
@plusnet we have been on the helpline for 90 minutes and are still on hold. Please help.
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Andy Snowball (@andysnowball) reported
Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?
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jtip (@jtip123) reported
@Plusnet you no longer have online chat help?