Plusnet Outage Report in Sale, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sale, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Bolton, Altrincham, Bury, Stockport, Oldham and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
TV | |
| Bolton |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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#GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke
(@oops_herewego) reported
@Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....
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Fi
(@FiMBeckett) reported
@Plusnet just can’t believe as a new customer I ordered broadband & phone service from you mid August with a 5-7 days connection, you said connection would be 19 Sept and now you are saying 30 Sept…. Appalling start to@our relationship
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Andy Somerset
(@andrewsomerset) reported
@plusnet, is this another day without broadband!? I’m still not working!
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FudgeMaths
(@FudgeMaths) reported
@robotmaths Use a comparison site to see what is available in your area. Be aware some providers have poor customer service. You can then try negotiating if they think you may leave. Not sure if BT negotiate. If not, move providers. I am with PlusNet who usually will negotiate on renewal
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oldman
(@xOldmanpete) reported
@Plusnet Down again...
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MEG20050112
(@MEG20050112) reported
@Plusnet No internet Fri. Experienced your customer service.Your bot saidwill get back in 20 minutes-was 6 hours. Called-impossible. Asked for advisor-3 hours later get call-hangup in 1 ring. The only thing you advertise is cust. service-very exp. Why should I stay?
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Michael «*»
(@sparkslabs_com) reported
. @Plusnet My phoneline and broadband have been taken down this morning without any notice for what appears to be pre-planned work - out phone mast has been taken down. Why haven't you notified me of this in advance, and when is it going to be fixed?
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Naz
(@naz2012) reported
@plusnet your need to embrace social media and TELL people when there is an outage with a resolution time. It’ll prevent huge call volumes. Your status page wasn’t updated and neither was a pre-recorded message on your support line. #basics #fail #outage
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Samphire Kirby
(@samdive) reported
@areej_abuali I did it this morning as our Internet went down with the Plusnet outage.. super sunny this afternoon!
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Jack Brown
(@JackalopeMyth) reported
@Plusnet Not reliable, still have no service, you are in breach of contract and nobody will answer me