Plusnet Outage Report in Hindley, Borough of Wigan, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hindley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent Plusnet outage reports came from the following cities: Bolton, Wigan, Liverpool and Altrincham.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
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Plusnet Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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WIG1932 (@WIG1932) reported from Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Marc Faulkner (@mrcflknr) reported from St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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katie (@katiemaeox) reported from Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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MickHoll (@aitch5012) reported from Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Kiron Reid (@KironReid) reported from Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Sally O’Shea (@sweetiesal) reported from Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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Sally O’Shea (@sweetiesal) reported from Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Leah Whitehorse (@LeahWhitehorse) reported from Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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MickHoll (@aitch5012) reported from Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹 (@sean_mvm) reported from Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
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groundhopper80 (@groundhopper80) reported from Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Richard Marsden (@Delicaboy) reported from Partington, England
@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
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Marc Lancaster (@Kiefer1667) reported from St Helens, England
@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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WIG1932 (@WIG1932) reported from Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Sally O’Shea (@sweetiesal) reported from Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Gould (@QualityIsKing) reported
@OpenreachHelp Hi. My parents moved from @plusnethelp FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?
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Matthew wears a mask (@reesmf) reported
I really do not understand @bt_uk; their Fibre 2 package is £33/month for new customers but an eye watering £58/month for existing customers. So I’ve become a new customer at @Plusnet instead.
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Alex 💙 (@OnlyAlex22) reported
@Plusnet Still no signal, can you look into this for me please? Thanks.
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TheSpectreAngel (@ThespectreAngel) reported
@Plusnet what is going on with your 5ghz connections i can't use my computer at all and i'm getting no internet errors
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Seán 😷 I live on a racist island. #EatTheRich (@SDM_Photography) reported
@Plusnet another disconnect despite your tech team saying it has been sorted out. Apparently one or two a day is acceptable. No it isnt it!!! I am so done with your service. How do I say enough is enough and move to another provider without a penalty?
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Plusnet (@Plusnet) reported
@mrmcc1976 Hi Mark, I'm sorry to hear you have been having issues accessing the website. Can you confirm that this is still an issue? - Curtis, Plusnet Sheffield
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Kat Maurice (@KatMaurice1) reported
@Plusnet our WIFI and phone signal has cut out twice at the same time for the last 2 nights. Can't contact you as phone line closed at 8 and techbot useless. Can anyone help?!
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Peter Gould (@QualityIsKing) reported
@OpenreachHelp Thanks for your reply. Plusnet have said the delay is down to Openreach. They're clinically extremely vulnerable and will be without a phone line or internet for around 2 weeks. This isn't acceptable.
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Alex 💙 (@OnlyAlex22) reported
@Plusnet Now says there's a service error but it won't keep me informed as it says my number is not EE. How else are Plusnet customers supposed to be kept informed when you use the EE network and owned by BT?
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Abdullah (@abdullah_24610) reported
@Plusnet Yes the wifi signal is terrible. What am I supposed to do about it though? I have an Wifi Extender in my room, right next to my computer but that doesn’t help. I connect it to my PC and it says “Secured, no internet”. It’s like the months go on and you guys decide to become worse