Plusnet

Plusnet Outage Report in Hindley, Borough of Wigan, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hindley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hindley, Borough of Wigan, England 11/23/2024 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hindley, Borough of Wigan, England

The most recent Plusnet outage reports came from the following cities: Bolton, Bury, Liverpool, Warrington, Salford, Chorley, Wigan, Sale and Altrincham.

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City Problem Type Report Time
United KingdomBolton Internet
United KingdomBury E-mail
United KingdomLiverpool E-mail
United KingdomWarrington Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Plusnet Issues Reports Near Hindley, England

Latest outage, problems and issue reports in Hindley and nearby locations:

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • trevos01 Trevor Williams (@trevos01) reported from Sale, England

    @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ladydawnie Dawn Stewart (@ladydawnie) reported

    @BritishTelecom #BT what an absolute shambolic company to deal with for #broadband installation. Waited 3 days for the hub (had to be signed for) Engineer came, said he cant find my cable (previously plusnet no issue) Said will order 4g dongle, to tie me over, never ordered.

  • Plusnet Plusnet (@Plusnet) reported

    @collinge_danny Good Afternoon Danny I'm very sorry to hear this, Would you be able to send us a DM with the account username to see if there is anything we can do to resolve this problem. Joshua - Plusnet Sheffield

  • cortexrock Mark Roberts (@cortexrock) reported

    Dear @Plusnet as John Lewis Broadband's owner/operator, please give me (as an Additional Support rep on my mum's account - ref 02427432) an update on query refs 229865956 & 229954850? Trying to get the account closed so I can move her to another ISP & keep her phone no. Thanks.

  • AlisonclaireH Alison Hetherington (@AlisonclaireH) reported

    @Plusnet why do I keep getting text messages saying I’m up my smart cap when my phone has the data switched off? Please help

  • winiwoohoo winiwoohoo 🐀 🎨✏🖍🖌 (@winiwoohoo) reported

    @Plusnet Has there been a broadband problem for the last few days? Ours keeps cutting in and out. Not really sure I want to renew if there is an ongoing issue 🤔

  • eabeafitness EagerBeaverFitness (@eabeafitness) reported

    Come on @Plusnet, I switched to you from a crap company only to face delays to my order, and now it’s not going to get sorted till January. NOT HAPPY! I have a business to run and need the wifi sorting asap. 🤬😤

  • coddy_65 Coddy (@coddy_65) reported

    It's official @Plusnet have the worst customer support service. Currntly on the 2nd run through of the Now that's what I call Christmas album. Are you sure your committed to giving the best customer experience?

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet ....why do you not have a text method for contact, using the mobile is irritating and everyone but Plusnet is reading the engineer's report. Call your customer...you are responsible for the installation.

  • DemonTomatoDave Dave Bulmer DemonTomatoDave#5138 (@DemonTomatoDave) reported

    There goes our Plusnet for the 2nd time this video! Same last night, and everything's been so slow to load lately that I've had Google and YouTube timing out. What's going on over at Plusnet, and they having the first of the blackouts

  • mitchfr3 mitchfr (@mitchfr3) reported

    @Plusnet are you having a laugh? - you’re seeking a final 9 pence in an account closed down and threatening to take £10 from me if the Direct Debit isn’t reinstated ??