Plusnet Outage Report in Walkden, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Atherton, Leigh and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Atherton |
Internet | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ms P
(@MsAndyPT) reported
@Plusnet I am getting tired of waiting for plusnet to install my broadband service. I was told that an appointment was imminent for 6th Sept! No contact since then & I can’t get through on the helplines. Do I have to cancel my new contract? I’m still in the cooling off time!!!!!!
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Plusnet
(@Plusnet) reported
@catsargent Hi there Catherine, I'm really sorry that the SIM hadn't reached you before the number switched over to us. Could you send us a DM with your mobile number please if that's still an issue? Apologies for the delayed response by the way. - Adam - Plusnet Sheffield
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CHAMPIONS 💚
(@Celtic67Champs) reported
@Plusnet Every customer of yours is extremely saddened with your service but you don’t care about them do you?
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Ollie
(@Olliehelp1) reported
@Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.
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CHW
(@chrisw333) reported
..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice
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Bernard Carthy
(@CarthyBernard) reported
Hi @Plusnet I've still not received my router and my contract starts tomorrow. I understand there have been postal strikes but when I've tried calling you this evening, despite you still being open, you've said it's too late to call. Pretty poor service tbh.
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Plusnet
(@Plusnet) reported
@Nell3Tate Hi there Nell, I'm really sorry for the issue and hope that's not still affecting you, if it is please send over a DM with your mobile number and your full name. Apologies too for the delayed response, we're much busier than usual at present. - Adam - Plusnet Sheffield
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Parker Bats.
(@Parkerbats) reported
@Plusnet Incredible contempt for customer service from Plusnet. I agreed to renew a contract at a new price and they increased the price before it even started without notification. Attitude from staff online and phone is, “tough, like it or lump it”. They were great at first
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shonakydd
(@shonakydd) reported
@Plusnet I'm afraid we are experiencing terrible customer support from @Plusnet at the moment, anyone else in the same place? Our internet went down a week ago now and we run our business from the house and have been losing clients and money daily as @Plusnet have not fixed it.
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ChomBot
(@ChomBot26) reported
So I have some complaints to make about @Plusnet and @WeAreOpenreach bad customer experience and service About a month ago, There was a scheduled work for unblocking a blockage. Should be simple right? it was not. (1) Continue Down the replies