Plusnet Outage in Oldham, England

45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

@plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

@O2 never mind. Seems like when I connect to 4G it is fine. Must be a problem with our broadband provider @Plusnet 🤔👀

@Plusnet anyone willing to help me today or do I go elsewhere

@virginmedia can anyone call me. Thanks for cutting off my service with plusnet from today but after 2 no shows from engineers and on hold for over 3 hours....i have no internet!!!!

@Plusnet hi there was a problem with my Internet and the advisor on the phone said there was a problem outside was just wondering if this problem had been picked its ne16 area, thank you

I go to the shops for two hours and come back to find my phone and internet down, and the phone line troubleshooter not working. Thanks, @Plusnet

@plusnethelp switched to plusnet in mid Sept and all has been fine up until this week when the Internet has become really slow. Tried the tips on "how to boost your WiFi" but hasn't worked. Tried to go to our account to log the poor speed but the website isn't working. Pls help

@Plusnet hi I'm meant to be having an engineer out to fix broadband today between 8 and 1 we are coming into last hour and I'm wondering what's happened to them

@plusnethelp Hi, I am trying to confirm the max speed I can get for my address, but getting conflicting info. My Plusnet account shows 40Mbs but comparison sites say 66Mbs. I know they say average, but it would be useful to know what the actual max speed is. Can you help?

@plusnethelp one month in still no promised phone calls to resolve issues - forgot to connect new house, disconnect old house, no internet, no access to member centre. You paid £100 to my plusnet account to apologise but haven’t resolved the issues - customer service - not!

@plusnethelp hi, any issues with plusnet today? Can’t access internet and tried the usual, unplugging etc.