Plusnet Outage in Oldham, England

@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@Plusnet Hey dudes, I'm hoping you can help. This morning I had a workman at my home accidentally cut my internet cable clean in half! What can I do? It's an external cable perhaps phone line, I'm not sure, can you send someone to fix it for me? Many thanks, a plusnet customer

@Plusnet Nina Cook, Bethany Mann, Alistair in Leeds, Yaseem. 3 other staff without names all tried to help but just passed the problem on to the mysterious e-gift department run by fools.

@Plusnet Hi, I completed an order this morning at 8:15 and haven’t received the confirmation email yet plus I can’t log in to my account as my account has not been set up. Please can you help.

@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

Can I recommend that if anyone is considering changing their phone and Broadband to @Plusnet they don’t!! The broadband is shockingly poor and quite possibly one of the worst companies I have ever dealt with!!

@Plusnet rang your customer service to urgently change my payment date by two days as my pay date has changed. Been told that cant as today is my billing date and have to ring back in two days. can you explain why this not possible today but ok in two days time?

@Plusnet You also won’t let me leave without charging a fee for your substandard service. You also boast award winning customer service well it wasn’t in my opinion. 😡😡😡

@Plusnet Morning. Widespread outage in Talbot Green, Llantrisant, Pontyclun since midnight. Spoke with support on the phone who reports openreach issue. They can't reach my line to test it. Working from home and burning up my personal data. Any further info?

Internet down again DH6 area. This is happening way too often. Can this be investigated asap @Plusnet

@Plusnet my phone has activated but not my broadband, please help as I'm working from home! Thanks.