Plusnet Outage Report in Oldham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Oldham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oldham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Oldham, England
The most recent Plusnet outage reports came from the following cities: Halifax, Manchester and Rochdale.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Oldham, England
Latest outage, problems and issue reports in Oldham and nearby locations:
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Tandleman (@tandleman) reported from Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Richard Porter (@Porter__Face) reported from Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Sally O’Shea (@sweetiesal) reported from Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Peter Gough (@goochy808) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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John Baxendale (@Siftah) reported from Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Ric (@RickyCarterna) reported from Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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cavakaggy (@Cavakaggy) reported from Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Adrian Hawley (@adrianswimmer) reported from Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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Richard Porter (@Porter__Face) reported from Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Sally O’Shea (@sweetiesal) reported from Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Nicholas Hornby (@nickhornbee) reported from Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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groundhopper80 (@groundhopper80) reported from Bury, England
@Plusnet hello help signal is on and off for the last hour.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Allyson (@allyk2003) reported
@Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.
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Kirst G (@KirstG5) reported
@02 @plusnethelp so my elderly mother is without a network because 02 have taken her number from plusnet, so she has been cut off, 02 are meant to be sorting this, but your staff don't even call back, 02 you have taken this number and we need it back, its your mistake so sort it
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Nick Hudleston (@nickhudleston) reported
@Plusnet Upside down doesn't even come close to the appalling service I've had from plusnet since moving. Over 15 yrs as customer, converted friends to your service, & this is how you treat customers. Shocking.
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Sithmas 🎅 (@SithGamiing) reported
Ad my Internet goes down yet again, frequent occurrence now with PlusNet
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Bat Kitty (@treesieT) reported
@Plusnet 4 attempts lasting minimum of 33 minutes each to try and get broadband sorted out, what’s happened to the service??
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That Other Guy (@NotThatExciting) reported
@theurparanoid @xStormxBringeRx You know what? I work in a job where a stable internet connection is more important than a fast internet connection. I have no problems with my 80Mb Plusnet line, but a colleague has terrible with 500+Mb Virgin all the time. In Edinburgh they seem terrible.
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Nick Hudleston (@nickhudleston) reported
@GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.
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John Toomey (@jp2mee) reported
@Plusnet are anyone actually manning the phones at customer services????
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Emma🌿 (@emmalizallen) reported
@Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately
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Wee Lou 🎄🏴 (@weescotlouise) reported
@bornblonde12 No WiFi for over a week numerous calls and emails to #Plusnet and now today they r sending someone out. So much for a maximum of 72hrs to fix a problem. This is why I have been quiet babes xx