Plusnet Outage Report in Diggle, Borough of Oldham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Diggle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diggle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Diggle, Borough of Oldham, England
The most recent Plusnet outage reports came from the following cities: Rochdale, Manchester, Huddersfield, Halifax, Bury, Stockport, Cleckheaton and Oldham.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Diggle, England
Latest outage, problems and issue reports in Diggle and nearby locations:
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Tandleman (@tandleman) reported from Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Richard Porter (@Porter__Face) reported from Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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groundhopper80 (@groundhopper80) reported from Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Peter Gough (@goochy808) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Richard Porter (@Porter__Face) reported from Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Matthew Rose (@esorm) reported from Honley, England
@Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?
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🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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Nicholas Hornby (@nickhornbee) reported from Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Adrian Hawley (@adrianswimmer) reported from Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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John Baxendale (@Siftah) reported from Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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blue2boot (@blue2boot) reported
@plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet
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Will Calcutt (@will_calcutt) reported
@JSDack_ @giffgaff Instead of seduction, I'm asked t' press 3 again to delete t' message. Then I can hang t' phone up. It's like someone's watched t' advert for @Plusnet, and tried t' emulate them.
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Aaron Saffer (@adsaffer) reported
@Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working?
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TJ Hall (@TJHallx) reported
@Plusnet My internet is down at the minute, but it says everything is running smoothly. The router staying orange
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Oliver Dallaway (@DallawayO) reported
My ultra fast #plusnet which I pay a lot for is atrocious. Slow and unreliable.
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Oliver Taylor (@OliverT1998) reported
@Plusnet Hi Tony, I have tried it on both wired and wireless. The timings also seem to vary with the packet loss in the sense that some days it’s all good and others it’s bad. Or it’ll be stable for say 30mins and then all of a sudden pings go up and packet loss happens
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blue2boot (@blue2boot) reported
@plusnet AVOID. Terrible service #plusnet
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Katherine Harkness (@snootyoffensive) reported
@Plusnet my broadband download speed has been 0.0 for more than a day. Upload speed is fine. Do you have connection issues in Sheffield? It's unusable and I need to work.
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Miss Harris (@MissKAHarris) reported
@Plusnet Orange light and flashing b on my router... tried resetting several times. Please help!
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blue2boot (@blue2boot) reported
@plusnet is sh*t. No end of problems on day one. AVOID