Plusnet Outage in Diggle, Borough of Oldham, England

45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

@Plusnet Terrible service. Not had anything but problems since I signed up. And now I find out I'm not going to have any internet until next Tuesday. Ridiculous. I'm fed up with this company. I wouldn't recommend it to anyone.

@plusnethelp @Plusnet ordered broadband on 30th September... still waiting for activation date or any meaningful communication. Livechat not working and given up waiting on hold. Have I made a mistake?

@nyferjay @TalkTalk I had this exact same problem with them. Went on for about 3 months and they never helped. I spoke to managers, people would promise to chase it up and help and no one ever did. After arguing over the phone multiple times, we switched to plusnet. They fixed the issue in 24 hours

@plusnethelp My Mother is a new Plusnet customer. It has been 1 month since she recieved her router, which is STILL NOT working. She has tried to contact you to get help. She can't get through to speak to someone. Please get in contact so she can get her broadband working.

@Plusnet my wifi is not working & I am working from home, I am leaving to BT on monday and you seemed to have slowed my wifi to nothing explain ???? No option to DM you on twitter even tho your website says too.

@plusnethelp Any questions? We've got a team of helpful Plusnet advisors 2 answer any questions U have about leaving. Call us for free on 0800 073 3057 between 8am-8pm Monday-Friday or 9am-7pm on Saturdays and 9am-6pm on Sundays. What about EMAIL for those with hearing problems?

@NumbersFox Vodafone are who I'm having issues with right now. However it seems to be far more of a geographical problem than an ISP problem from what I'm reading here. For example, BT and PlusNet were rock solid for me in the past.

@plusnethelp our Plusnet connection is slow and unstable. We’re paying for your fastest connection but the service is very poor.

@Plusnet I notice you haven’t included your internet service in that list. Still waiting nearly 50 days later for you to respond to me....

@Plusnet I’m extremely disappointed to have to contact you again re my bill. Despite BT Sport channel still not showing full coverage, I’m billed, yesterday, 18 October, as if full service is provided. Please assist as a matter of urgency. T Callan