Plusnet Outage in Ashton-under-Lyne, Borough of Tameside, England

@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

@Plusnet is showing again how useless they and their service is.

@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

@plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

Not quite sure why after a long conversation with customer support staff @Plusnet have managed to erase all of our email addresses despite being told that wouldn’t happen.

@Plusnet I have had no phone service for hours no Internet I need help now. Used a friend phone earlier just to get lied to by you

@Plusnet we don’t have any Wi-fi but our router is fine. Is our @OpenreachHelp line down?

@chaznane1 @Plusnet Yeah, none of them are great tbh. Theirs is just particularly awful which sucks because the only ISPs I can use are them and Andrews and Arnold's. So what was your class stuff?

@Plusnet please reconsider when thinking about going to plusnet by far the worst internet provider!!!

@plusnet Hi, I’m not able to log in to my btsport app. I’ve been going around & around trying to reset the btsports app password . No joy. Ages online with bt support. No joy. Bt support says “it’s a plusnet problem” Please help

@PhilosophyTube This is the worst moment for @Plusnet and @WeAreOpenreach to push my internet day back :(

@Martin_Adams @bt_uk Ah man, that sucks. I'd personally recommend Plusnet, they have been great!

@ROTTERTRON I was with Plusnet for a while but the service was so bad I actually went back to BT. Good luck, though :-)

@Plusnet Just duplicating this message as I'm anxious to sort this out: Hi, was just on your site looking at prices, and clicked on something about phones, and this appeared: `We will keep you updated by email and tell you once your service is ready to use.` What does this mean?