Plusnet Outage Report in Ashton-under-Lyne, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Plusnet outage reports came from the following cities: Manchester and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Wilmslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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CastarasKaelde
(@CKaelde) reported
@Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.
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Designer Northerner
(@padsheff) reported
@Plusnet No broadband at YO149GX. Router and connection checked. Please can you help ?
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Campbell
(@EventsAV) reported
@plusnet Day 2 with no sim or phone number. What happened to @plusnet having the best customer service…….
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Tomma235
(@tomma235) reported
@Plusnet still trying to get an update on my broadband activation date. You seem to be ignoring emails and tweets so not sure what I need to do to get a response? Cancel my contract?
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Owain Evans
(@owstal) reported
@Plusnet Morning. Trying to help a relative come over to you from BT and you send her a letter saying someone else wants to move into her house and take over her phone line. Please get in touch.
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Nigel_W
(@north_stories) reported
@Plusnet My service has been awful for over a week, getting just 2.57mps today
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Sb
(@sarah05b) reported
@Plusnet why don’t you check customers accounts before sending emails! So annoying then there’s no way to reply. So glad I’m no longer a customer!
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TentaKilt
(@KiltTenta) reported
@Plusnet hi guys got some issues where I live but can't get through to anyone. Do you know if the problem is being looked at? AB106FB
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Radiohead 💙
(@radiohead319) reported
@Plusnet Mobile. My son's lost his phone, so we'd like to order a new SIM asap. The trouble is your 0800 number does not work here on holiday in Greece, and the chat option seems to have disappeared from website. Please could you provide a non 0800 number or some other channel?
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Ed
(@ed_stripe) reported
@Plusnet our broadband has been down since last night but I can't see any faults reported, is there anyone that give some assistance?