Plusnet Outage Report in Ashton-under-Lyne, Borough of Tameside, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (8%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Plusnet outage reports came from the following cities: Manchester, Stockport, Bury, Rochdale, Salford and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
-
chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
-
mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
-
Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
-
Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
-
John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
-
🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
-
🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
-
Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
-
Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
-
Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
-
Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Caroline Escott
(@cfjescott) reported
@Plusnet very heavy thunder and lightning in Reigate RH2 9LL and now no internet - are you having issues in this area?
-
olympic
(@OlympicChange) reported
@Plusnet Hello, I have been experiencing incredibly long wait times to get through to anyone on your phone line today. I am looking to discuss renewal of my contract urgently. Can anyone help?
-
MdSabee
(@mdsabee) reported
'@Plusnet @plusnethelp Your wifi is a massive let down. Struggling to work from home. Im sitting right next to the router and my speed is fluctuating with an avg of 33mbps/75mbps. Chris at #Plusnet is arguing that he can only accept ethernet cable results. Its wifi am paying for
-
James Cooper
(@s1mpletruths) reported
@plusnet really want to register with your broadband service but you have a serious glitch with your call centre and I keep getting cut off half way through. Please call me
-
Jonathan Ledbury 🏴
(@LedburyJonathan) reported
@Plusnet Still waiting for you to sort my renewal problem. A new contract follows an old one, they don't overlap. Why does this come as a revelation to you clowns? What is wrong with you?
-
Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
-
Catrin Madge
(@annwylid) reported
@Plusnet your service is terrible just joined today sky switched me of immediately ypu promised a smooth transition which totally untrue. I am without a land line or broadband and customer service was NO help which I had stayed with sky
-
Plowmeow
(@Plowmeow) reported
@Plusnet Good morning Plusnet. When we moved you promised us 8-12mbps. We have at most 3mbps. This morning we have no WiFi at all. We both work from home. Yes we've done the normal troubleshooting. No it's still not working. Please fix this or cancel our contract. BA22 8EU.
-
Catrin Madge
(@annwylid) reported
@Plusnet our award-winning service. Your new service should be ready to go in just 10 working days, and your current service will keep going until then" This is a lie you are left in limbo o broadband no phone service no help from customer services. Shameful
-
Aruna Jayawardena
(@aruna_jaya67) reported
@Plusnet - hello ! We would like to cancel your contract immediately. Please send the link for the cancellation