Plusnet

Plusnet Outage Report in Ashton-under-Lyne, Borough of Tameside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashton-under-Lyne, Borough of Tameside, England 08/17/2025 05:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England

The most recent Plusnet outage reports came from the following cities: Rochdale, Manchester, Altrincham, Bury, Stockport and Oldham.

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City Problem Type Report Time
United KingdomRochdale Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

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Plusnet Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

  • adrianswimmer Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet

  • will_calcutt Will Calcutt (@will_calcutt) reported

    @JSDack_ @giffgaff Instead of seduction, I'm asked t' press 3 again to delete t' message. Then I can hang t' phone up. It's like someone's watched t' advert for @Plusnet, and tried t' emulate them.

  • adsaffer Aaron Saffer (@adsaffer) reported

    @Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working?

  • TJHallx TJ Hall (@TJHallx) reported

    @Plusnet My internet is down at the minute, but it says everything is running smoothly. The router staying orange

  • DallawayO Oliver Dallaway (@DallawayO) reported

    My ultra fast #plusnet which I pay a lot for is atrocious. Slow and unreliable.

  • OliverT1998 Oliver Taylor (@OliverT1998) reported

    @Plusnet Hi Tony, I have tried it on both wired and wireless. The timings also seem to vary with the packet loss in the sense that some days it’s all good and others it’s bad. Or it’ll be stable for say 30mins and then all of a sudden pings go up and packet loss happens

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet AVOID. Terrible service #plusnet

  • snootyoffensive Katherine Harkness (@snootyoffensive) reported

    @Plusnet my broadband download speed has been 0.0 for more than a day. Upload speed is fine. Do you have connection issues in Sheffield? It's unusable and I need to work.

  • MissKAHarris Miss Harris (@MissKAHarris) reported

    @Plusnet Orange light and flashing b on my router... tried resetting several times. Please help!

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet is sh*t. No end of problems on day one. AVOID