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Plusnet

Plusnet outages and service status in Ashton-under-Lyne, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Ashton-under-Lyne, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashton-under-Lyne, England

The most recent Plusnet outage reports came from the following cities: Oldham, Manchester, Salford, and Rochdale.

CityProblem TypeReport Time
Oldham Internet 13 days ago
Manchester Internet 20 days ago
Salford Internet 1 month ago
Manchester Internet 2 months ago
Rochdale Wi-fi 2 months ago
Manchester Internet 2 months ago

Community Discussion

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Plusnet Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ

  • KateRav66
    Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I havenโ€™t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • trilok_chandra
    Trilok Chandra Jha ๐Ÿ‡ฎ๐Ÿ‡ณ (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • sweetiesal
    Sally Oโ€™Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes itโ€™s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that donโ€™t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • LeahWhitehorse
    Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • sean_mvm
    MacCรกrthaigh #FBPE #MVM ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๐ŸŒน (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • alexjb24
    Alex ๐Ÿ (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so Iโ€™ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Siftah
    John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • nickhornbee
    Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • trevos01
    Trevor Williams (@trevos01) reported from Sale, England

    @plusnethelp Iโ€™ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

  • RickyCarterna
    Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • aracoroneld
    Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • chickvonpea
    ๐Ÿฃ๐Ÿฅ Sarah ๐Ÿฃ ๐Ÿฅ (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • groundhopper80
    groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bloomtrader
    looms (@bloomtrader) reported

    Plusnet is absolutely garbage no option to cancel online have to call them. Plus their website has been down for ages to even get that number. Joke.

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet Hoping to update about a positive outcome from this interaction and that Plusnet can resolve this problem. However will also post if the result is disappointing

  • morganjonestech
    Morgan (@morganjonestech) reported

    @LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.

  • rockposer
    Rockposer Dot Com (@rockposer) reported

    @Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!

  • ClareQ12
    Clareq12.bsky.social- REAL socialists wear masks๐Ÿ˜ท (@ClareQ12) reported

    @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address

  • bloodyeek
    Burt just Burt โ„ข (@bloodyeek) reported

    My Internet has been playing up all week and they said someone was coming Wednesday. they didnโ€™t now saying theyโ€™re coming to fix it now itโ€™s Monday. Iโ€™m not happy @Plusnet this is not your usual good service if you donโ€™t get this it means the Internet is gone wrong again

  • rollinson_kevan
    Kevan Rollinson (@rollinson_kevan) reported

    @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

  • PaulSutton66
    Paul Sutton (@PaulSutton66) reported

    @davidkurten In which case, the problem is my internet provider, Plusnet.