Plusnet

Plusnet Outage Report in Salford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Salford, England 12/22/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Salford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Oldham, Wilmslow, Littleborough, Atherton and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham E-mail
United KingdomWilmslow Internet
United KingdomLittleborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet My broadband is up but the phone line is down again. Is it the same fault being worked on?

  • AnaLadedie ana is Kaitlyn (@AnaLadedie) reported

    @Plusnet lol we know the problem , the server in Fylde is down from what we've been told.

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet My broadband speed has been extremely low. The minimum guaranteed speed is 30.9 mbps. But I'm getting only 4 to 7 mbps.... what kind of service is this ? Disappointed

  • technologyfun Technology for Fun (@technologyfun) reported

    @Plusnet is there a service issue in the GL12 area? My broadband is down this morning and the usual re-boot does not work.

  • millie_preece Mills (@millie_preece) reported

    @Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @EFM_1 @virginmedia I just don’t get any service here with Plusnet so trying a new provider and they have a deal recommended by Uswitch

  • redpab Paul Bramley (@redpab) reported

    @Plusnet It was down for 30-40 mins last night. Router lost connection but reconnected straight away but obviously something further down the line was wrong as web access and netflix just were not working. Obvs affected more than us but your service status did not show problem.

  • Tones46992228 Tones (@Tones46992228) reported

    Internet down many times, when it was up it was way slower than minimum guaranteed. Many complaints, engineers this year. Not one penny of compensation or a sorry. It doesn't surprise me Plusnet were bought out by the heartless, money grabbing BT who care not about there customer

  • theCrius Crius (@theCrius) reported

    @Plusnet my connection just dropped and there is no support via phone. Where can i reach some support?

  • DentyAndShaz Denty And Shaz (@DentyAndShaz) reported

    Our contract with @SkyHelpTeam runs out soon. Can anyone recommend a good, small, internet service provider (not one of the big companies, Virgin, TalkTalk, etc and DEFINITELY not Plusnet) that has integrity and where we might get a good deal? Thanks.