Plusnet Outage Report in Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Salford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Plusnet
Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Salford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Bury, Oldham, Bolton, Stalybridge, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bury |
Internet | |
| Oldham |
Wi-fi | |
| Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Richard Marsden
(@Delicaboy) reported
from
Partington, England
@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Helen
(@Helenintgarden) reported
@Plusnet Thankfully my messages have both been sent now... We use an email client and messages are a bit unpredictable but seem to get through eventually... I was just relieved to find out that it wasn't a problem with my phone...
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tenminuteteach
(@tenminuteteach2) reported
💯 do not recommend @plusnet @plusnethelp all I seem to do is be on the phone solving ANOTHER issue
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phil morgan
(@philmor45506957) reported
John Lewis webmail provided by Plusnet not working for 2 days, credit due? Hopeless info on website,just fix it.
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Pete MM
(@mckmid) reported
@Plusnet email service is appalling, blackout after blackout. I have started looking for a quality email-domain-isp provider.
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Michael Wardlow
(@mwardlow53) reported
@Plusnet Guys this is beyond a joke. I am having to wait for 3 or 4 tries to draw down emails. If this normal service resumed? Terrible!
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Andy Taylor
(@AndyTheMad) reported
@Plusnet Unable to send emails from Thunderbird client. All the settings match Outlook and that works. Help???
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David Squirrell
(@squirrell_david) reported
@Plusnet help us! Day two and still only a very limited sporadic email service - is it really going to be fixed tomorrow?
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Steph Thorpe 💙 (⧖)
(@StephBirdArt) reported
@Plusnet I am sorry but this email issue is beyond a joke now. We use your service for our business and this is now costing time and money. We still cannot use our emails and we use a client as you have been suggesting.
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Woldsman
(@Woldsman01) reported
@Plusnet Although I have been receiving emails sent to me today, I have still not received any emails which were sent to me between 08.33 and 19.01 yesterday. I am also still not able to send emails. The problem is not resolved.
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Arta
(@Arta_Crossman) reported
@Plusnet hi, my internet is so slow I'm having to tweet this complaint using data. It's about 0.5bps on average. And this is after waiting two months to just be connected. What can you do? Not being given the speeds promised at all.