Plusnet Outage Report in Salford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Salford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Rochdale, Bolton and Altrincham.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet | ||
TV | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Chris. Bracken (@ChrisBr41449425) reported from Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Ric (@RickyCarterna) reported from Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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John Baxendale (@Siftah) reported from Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Sally O’Shea (@sweetiesal) reported from Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Kate Ravenscroft (@KateRav66) reported from Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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katie (@katiemaeox) reported from Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Nicholas Hornby (@nickhornbee) reported from Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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rich cutts (@Cuttsrich) reported from Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Peter Gough (@goochy808) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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cavakaggy (@Cavakaggy) reported from Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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Tandleman (@tandleman) reported from Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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groundhopper80 (@groundhopper80) reported from Bury, England
@Plusnet hello help signal is on and off for the last hour.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet (@Plusnet) reported
@garypaluk That's not a problem Gary, simply answer it as though there is no issue with your phone; it will move you on to the broadband questions. -Tony Plusnet Sheffield
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Matt Frowde (@edworf) reported
Hello @Plusnet, looks like the whole village were down across all providers and someone has now flicked a switch at the exchange and we're all good.
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LemonFaded (@iamlemonfaded) reported
@NOWHelpTeam Hello NOW, are you interested in taking me on as a new customer for broadband? I am unhappy with plusnet. Moved properties. Could you handle the switchover and do a deal where you put the cancellation costs in your new contract with me?
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Windy Miller (@only1symo) reported
@NOWTV good to see that my Internet is down here in liphook. @Plusnet @BT_Openreach are a joke and holding businesses back. Mountain villages get 1Gb in South Korea. Mind you probably not run by anyone who is a Tory voter over there.
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Maria (@2mimik) reported
@Plusnet broadband down since 1.35 am and still not recovered. Tried to connect to your website with mobile data but process too complicated to follow. What happened to raising a simple support ticket?!!
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Grumpy Bear (@Mr_Grumpy_Bear) reported
@Plusnet Thanks, have done so. The service has got even worse since. It's dropped out 6 times in the last two hours.
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Rebecca (@rebeccalittle73) reported
@Plusnet really hoping that after over a month to be connected you don’t let me down. Today is the day and still no connection. Hoping you don’t wait until 11.59pm but going by my experience so far I’m fearing the worst!
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Helen Sutcliffe (@helensutcliffe1) reported
@Plusnet no coverage again today in part of North Leeds, EE says they are upgrading the network and good coverage back within 9 hours !! How many days is this work to continue ??
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Rebecca (@rebeccalittle73) reported
@Plusnet thank you for showing me how utterly awful you are. No broadband has been connected in spite of confirmation being received late last night! How on earth you run your business is beyond me!
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Alex Thomas (@graftoverflow) reported
@Plusnet Thanks guys, I went through the helper many times, I think there was a service outage, not my actual router