Plusnet Outage Report in Salford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Salford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Oldham, Wilmslow, Littleborough, Atherton and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Richard Marsden
(@Delicaboy) reported
from
Partington, England
@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@leese_matt) reported
@Plusnet you’ve renewed my contract which is fine but almost doubled my bill for the same service??? Why?
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Edwin W.
(@Edwin67658867) reported
@Plusnet Do you provide 5G mobile phone service?
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John Luffrum
(@JohnLuffrum) reported
@Plusnet had taken place and there was nothing they could do. Phoned later (I have a life to get on with) with situation same, got a much more sympathetic advisor who said there had been trouble with changeovers and I should make a number of calls from the new numbers and report
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Doc Triumph
(@DocTriumph) reported
Hey @plusnet, we have been without consistent broadband for 3 days now and I've narrowed it down to the router. Now we've had it a while since we've been with you but the website is incredibly obtuse about ordering a replacement. Help!
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Liz Allen
(@lizjonwilltom) reported
@Plusnet @bradjhall Absolutely agree! Why aren’t you rewarding customer loyalty? happy to stay on the new customer rate even though a cheaper deal elsewhere, but loyalty counts for nothing. The best renewal deal is not available to view, I had to ring up, but I prefer to see details written.
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Complaints
(@Complai76087574) reported
@Plusnet over the past week my Internet hasn't gotten truly awful, what am I paying you for when it won't work for me at all? The jitter has gone up and the ping has gone way up. Streaming anything is out the window and it barely loads the Internet. Awful service. Sort it out now
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🌑🌙
(@vincentvan_iroh) reported
as if @Plusnet has been taking money from my account for A YEAR after i asked them to close the account for lying about how their service would be good enough for work from home (it isn’t) and they have the nerve to say i owe closing fees when i was way out of contract
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Ann Sinnott
(@AnnMSinnott) reported
@PuppyMonsterBo1 @Virgin You have just blinded me with science! Never heard of plusnet and as for a "roku device" 🙃
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Cliff Braham
(@cliffworld64) reported
@Plusnet fast broadband but we hoped to have some sort of reasonable service for our subscription. Happy Easter Clifford Braham
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reasonforchange
(@reasonforchange) reported
@Plusnet service outage in South Suffolk area since 7:54 this morning. Text update still saying anticipated fix will be 13:34 which has long since gone. When will this be fixed?