Plusnet Outage Report in Salford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Salford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Salford, England
The most recent Plusnet outage reports came from the following cities: Stalybridge, Manchester, Oldham, Wilmslow, Littleborough and Atherton.
| City | Problem Type | Report Time |
|---|---|---|
 Stalybridge |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Oldham |
Total Blackout | |
| Oldham |
||
| Wilmslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@DallawayO Hi Oliver. Are you still having problems with your connection? If so, is this solely affecting your wireless connections or are wired connections also affected? Regards, Emily Plusnet Leeds 🌞
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Tony Robbo Robson
(@TonyRobbo86) reported
@Plusnet Internet kept going down for 5mins every few hours. Since it was reported it goes down every few mins. Can someone please explain why?
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Liv 🤍
(@MilaVieX) reported
@Plusnet hello! I'm a broadband customer and would like to start a SIM only phone contract too. You have an offer on that I'd like to purchase. My current contract ends on 27th January. Can I purchase your contract and select the start date as the 28th?
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JamesBirch
(@budgiebirch) reported
@letterboxd Are you aware of any issues in the UK with images not being loaded for the letterboxd website and app? I am on Plusnet. I cannot use Letterboxd. This is not transitory - it happens every time. I don’t have the issue on any other site. No issue if I switch to 4G.
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Plusnet
(@Plusnet) reported
@MittArmstrong Hi there, to process your cancellation our customer options team would need to confirm this over the phone with you. You can contact them on 0800 013 2632. Their opening times are Monday - Friday 8am to 8pm. Saturday 9am to 7pm and Sunday 9am to 6pm. - Cal, Plusnet Leeds
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dfw1wise@hotmail.com
(@dfw1wise) reported
@Plusnet I have sent three emails to customer support and no reply my contract is up today and i asked about renewal in December no reply have been charged out of contract fee which is £16 more / month so have cancelled direct debit
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Claire Hartnell
(@ClaireJHartnell) reported
Switched to @plusnet after 2 bad years with TalkTalk… ‘committed’ switchover date was yesterday. 6am this morning - still no broadband. Didn’t think it could get worse than TalkTalk but @Plusnet wins. Kids couldn’t do homework, I couldn’t work. Poor phone signal. Sort it out.
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Sam Coleridge
(@TheSamColeridge) reported
@DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.
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Buzby
(@dav_jolly) reported
@Daisydewdrop18 @Plusnet If they can't Service your Requirements they are at Fault?
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Tifa DaisyDewdrop - TUSC, Socialist 🌍💙
(@Daisydewdrop18) reported
@Plusnet It could also be said that I gained the impression that you could supply your service anywhere in the UK, and that you have let me down. When you leave an energy company before end of contract you are only charged £30-50ish - £156 is way too much.