Plusnet Outage Report in Bolton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (69%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Bolton, England
The most recent Plusnet outage reports came from the following cities: Manchester, Salford, Sale, Bury, Accrington, Bolton, Wigan and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
-
Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
-
cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
-
Natalie Watson
(@Natwatson78) reported
from
Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
-
David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
-
katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
-
Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
-
Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
-
Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
-
Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
-
Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
-
Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
-
MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
-
groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
-
Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
-
David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Rae Lovejoy
(@Dweezil1968) reported
@Plusnet Unfortunately the issue has returned but the text service is not available today!
-
Gianni G
(@infernatico) reported
After two days of infinite calls and chats with unprepared staff. @Plusnet solved all my problems.
-
Emma Adwoa Sawyerr
(@Purple_Worship) reported
@Plusnet JOKE OF THE DAY Automated message: "Plusnet are committed to providing excellent customer services" 22.12.22 I'm astonished by your "customer service" this afternoon Excellent? No. Unreliable, dishonest & appalling? Yes, yes and yes. #Plusnet
-
Michael (Mike) Horne
(@recantha) reported
My @Plusnet mobile bill just leapt up from £6 to £43 on the day after I tried to cancel it (then backed off that decision)... I haven't used the mobile for at least 2 months as I now have a work mobile. WTH, folks?
-
John Owen
(@johnoworcs) reported
Waiting for @Plusnet to complete internet switch. Was told 16/12 at 13.55 on 19/12 told me phone was done and broadband by midnight. Nothing has happened, account says being processed and phones never answered. Committed to poor service.
-
Michael Corbett
(@kobb) reported
@laurenmcdgogogo @LinkedIn And its back up now! A short term DNS problem by the look of it. Which ISP are you with? I am with @Plusnet
-
Richard Parker ❤️🤍🖤⚔️ 🧡💙🤍🏒
(@Richard_Parker) reported
@sam_26 @Plusnet Yeah I’ve been with them before and can’t remember any issues before. Think my connection dropped once and was straight through. Just a bit annoying today having had to wait an hour almost to get through.
-
Mike Campbell
(@WBAcambolia) reported
@Plusnet hi there, I want to cancel a monthly rolly mobile contract, how do I do so?? Thanks
-
Darbin
(@Darbin91772788) reported
@Plusnet I was promised a phone call by customer services at 3pm. Still waiting....
-
Andy Washington 😷🇪🇺
(@andywash) reported
from
Hackney, England
My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.