Plusnet Outage Report in Bolton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bolton, England
The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Bury, Bolton and Darwen.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
||
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy O'Brien
(@golferaob) reported
I advise everybody do not use @Plusnet dire customer service. #incompetent
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Prattys naughty cupcake.
(@prattys_magda21) reported
bigger amounts of money out of their customers! I feel I should have a reduction as it wasn't my damn fault! And they got best customer services award? Don't make me laugh. The one I spoke to today had me in tears of distress and frustration! Get your act together plusnet! 😠
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Ruth Wells
(@Ruthmw) reported
Anyone else have real problems with @Plusnet @plusnethelp internet? We’ve switched wireless channels so many times to try & get a decent internet speed. Now zilch internet.
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Ellen Jones
(@ellenisalways) reported
@Plusnet Suddenly no internet. Phoned custo services. Told engineer would visit next day 8am and 1pm. I had to take morning off work. Waited 5 hours. No-one turned up. Customer services told me my compensation for this is £25. This isn't enough. Very unhappy.
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BigSis
(@shesmattysgirl) reported
So @plusnet text to request payment for a service I thought had expired after pre payment but I have to pay an unknown 3rd party who will contact me? Why is this like a undercover drugs or arms deal ? If I dont pay do I get a horses head on my porch
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp We work from home and depend on the internet for work and for the children to complete school work. And you are still charging us for a service you cannot provide! One day you tell us you will pay for any data we have to buy to ensure we can still work and the next you retract.
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Robert Priestley
(@RobertPriestl20) reported
@Plusnet where can a customer name complaints? I have been with plusnet for just 43 days and i don't think 3 days have gone by without issues, and not one day where you have delivered the minimum speed promised. Surely this is a break in contract?
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Alex356
(@bonaparte2016) reported
@Plusnet @plusnethelp Haven’t ported my old landline over despite repeated requests to sales advisor & notes on acc. Came home from work to find internet cut off - no router delivery & activation date is 2 days away so amazing service there guys!
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet no internet for 4 weeks due to you disconnecting us. You are still taking our money but cannot resolve the issue! Absolutely abysmal! We are about to loose our jobs as we work from home!