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Plusnet outages and service status in Bolton, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Bolton, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 7:39 PM GMT+1.
  • 57% Wi-fi (57%)
  • 29% Internet (29%)
  • 14% Total Blackout (14%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, and Manchester.

CityProblem TypeReport Time
Blackburn Wi-fi 2 days ago
Blackburn Total Blackout 4 days ago
Blackburn Wi-fi 10 days ago
Blackburn Internet 19 days ago
Blackburn Wi-fi 20 days ago
Manchester Internet 22 days ago

Nearby cities with recent reports

Blackburn

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • emmabirdy
    Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • aracoroneld
    Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • Paul_crannee
    Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • Siftah
    John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • MShacks
    Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • trevos01
    Trevor Williams (@trevos01) reported from Sale, England

    @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • nickhornbee
    Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • groundhopper80
    groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • aracoroneld
    Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • sean_mvm
    MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • sweetiesal
    Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • tandleman
    Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • LeahWhitehorse
    Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • herbaalhector
    Hector Cassels (@herbaalhector) reported

    @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

  • stewarty1972
    stewarty (@stewarty1972) reported

    @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

  • DJisatwit
    Dan (@DJisatwit) reported

    @Plusnet My parents did. They rang and was fobbed off saying they couldn’t do any checks or test anything as it’s a BT problem. As an ex-employee at Plusnet, i know that’s rubbish. It screamed of “finishing at 5 and can’t be bothered to do the checks. 🤦🏻

  • annelilort
    Anneli Lort (@annelilort) reported

    @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

  • Consumer4You
    Wanga-unLimited (@Consumer4You) reported

    @Plusnet No other provider required. Please cancel the service at end. Why is calling the only option? Old world?

  • notonlybut2025
    Not Only, But Likewise (@notonlybut2025) reported

    @Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages

  • RichFoxen
    Rich Foxen (@RichFoxen) reported

    @downdetector issue with PlusNet. CO7 area.

  • kobb
    Michael Corbett (@kobb) reported

    @Plusnet Hi, you didn't read my message. Your phone service has 20 min + wait time. How can I send you a query in a message? Thanks for your time. 😐