Plusnet

Plusnet Outage Report in Bolton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bolton, England 02/01/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Manchester, Blackburn, Bury, Bolton and Darwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomBlackburn Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • MShacks Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • trevos01 Trevor Williams (@trevos01) reported from Sale, England

    @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scram677 Sarah Cram 💙 (@scram677) reported

    @Plusnet having issues with my new sim, it worked initially but now the phone doesn’t recognise it, please help!

  • steventeague16 steven teague (@steventeague16) reported

    @Plusnet Both the Mesh is over the wire and all those access points are slow Currently getting slow speeds again (half of advertised ). Had lots of issues with this line back a few months that took 3 engineer visits and seems to be following a similar pattern.

  • theredbull Iain (@theredbull) reported

    Context: mail has been Foxtrot Uniform Charlie Kilo Echo Delta for more than a month, and plusnet seem unable to do basic support for the account/

  • Frances89438855 Francesca Valentino (@Frances89438855) reported

    @Plusnet our internet is down and when I try to call the number on the site it says it's not recognised. Put me in contact with someone now please.

  • CitizenJG Jon Gobbett (@CitizenJG) reported

    Hey @Plusnet why does your internet service in the WA14 area keep dropping out? It's making life very frustrating!!!!!

  • Plusnet Plusnet (@Plusnet) reported

    @ownlabelco Hello, I haven't heard from you since Yesterday, if you still require assistance, please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield

  • PeteMoorePhotos Pete Moore (@PeteMoorePhotos) reported

    @Casarlach @Plusnet @blackmirror Disappointed to hear this. In my experience, plusnet service has been good - once you get to an adviser. Hope it works out.

  • Plusnet Plusnet (@Plusnet) reported

    @Frances89438855 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • pg_LDNW4 PeterGr (@pg_LDNW4) reported

    @Plusnet For the 2nd month in a row my bill has an error, and the wrong amount taken by DD. Issue already raised in a Question but no response. Low value (£6.76 + £3.23), but errors shouldn't be occurring. How can this get sorted?

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning, have woken to no broadband, landline is fine. All connected up, nothing has changed at all. Have rebooted and reset hub, made no difference. Help please !