Plusnet

Plusnet Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bolton, England 01/13/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Bury, Manchester, Bolton, Darwen and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBury Internet
United KingdomBlackburn Internet
United KingdomManchester E-mail
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maz558 Sam R (@maz558) reported

    @WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp

  • Donnasteward11 Donna steward (@Donnasteward11) reported

    @Plusnet tried several times to get through via telephone but to no avail. I want to cancel my business broadband. I’ve cancelled my direct debit in the hope some one will get in touch.. still waiting!!!

  • Plusnet Plusnet (@Plusnet) reported

    @Funkytellum Hey, just checking in to see if you still need some help? -Max, Plusnet Sheffield

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    @Plusnet can someone get back to me please???! I am a deeply dissatisfied customer. No internet for 6 months. Open Reach finally said they were coming today 1-6pm! Took an unpaid day off. No show! Router sent to wrong address!!!

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @ShirtsofNeil I'm going on a nice dog walk to clear this hangover. Tbf it's not that bad considering lol. Plusnet come early and fix my broadband and I'll be a very happy girl

  • Vickleyb Vicky B (@Vickleyb) reported

    @Plusnet I would just like to say how wonderful Claudia from Sheffield is! After 5 months of messing about trying to get fibre she has helped sort it in a couple of days. She is a credit to your customer service (as have all the members of the team I have dealt with). Keep it up

  • neilski73 NJ (@neilski73) reported

    Hey @Plusnet people, I have had no mobile signal in the SE7 area this evening.

  • nanaynilauren Lianne (@nanaynilauren) reported

    @Plusnet hi i have dm’d you about terminating my broadband line to look for another broadband service in our area. Kindly assist me in this process asap as we need a better broadband line. Very slow connection with plusnet despite new router.

  • paulofdarlo Quinny (@paulofdarlo) reported

    Hi @Plusnet My mum is a plusnet broadband/phone customer. She is on pension credit guarentee an I am wondering if she is entitled to your social tarriff. She 6 months into an 18 month contract. Is it worth her calling you to discuss and if so what information will she need?

  • onLoughrigg Pete Martin (@onLoughrigg) reported

    Hi @Plusnet ( or @EE )... the mobile signal seems to be down in Ambleside and I can't find out how to report it/ see what's going on. Any help...or is it just the end of your service here?