Plusnet outages and service status in Bolton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Bolton, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (67%)
- E-mail (17%)
- Wi-fi (17%)
The latest reports from users having issues in Bolton come from postal codes BL3 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent Plusnet outage reports came from the following cities: Bolton, Blackburn, Manchester, Salford, and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
13 days ago | |
|
Blackburn
|
Internet | 23 days ago |
|
Blackburn
|
Internet | 26 days ago |
|
Blackburn
|
Wi-fi | 28 days ago |
|
Manchester
|
Internet | 29 days ago |
|
Blackburn
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
-
Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
-
Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
-
Leah Whitehorse (@LeahWhitehorse) reported from Salford, EnglandIf you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
-
-
cavakaggy (@Cavakaggy) reported from Walkden, England@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
-
Richard Marsden (@Delicaboy) reported from Partington, England@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
-
David (@DavidWildJnr) reported from Whitworth, England@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
-
Michael Shackleton (@MShacks) reported from Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
-
Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, EnglandHey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
-
Tandleman (@tandleman) reported from Middleton, EnglandGetting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
-
Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
-
Sally O’Shea (@sweetiesal) reported from Sale, EnglandZero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
-
John Baxendale (@Siftah) reported from Manchester, England@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, EnglandBit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
-
David (@DavidWildJnr) reported from Whitworth, England@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
-
MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹 (@sean_mvm) reported from Urmston, England@SkyHelpTeam It's done. I'm now a customer of @Plusnet
-
Sally O’Shea (@sweetiesal) reported from Sale, England@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
-
groundhopper80 (@groundhopper80) reported from Bury, England@Plusnet hello help signal is on and off for the last hour.
-
Gareth Stachini (@stachini82) reported from Manchester, England@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Dog off the leash. (@paulturner2012) reportedPlusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.
-
exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
-
namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
-
Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
-
xxx ROSE xxx (@TanteRos) reported@marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.
-
REBECCA (@BECCABEAN) reportedConfused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet
-
mitchelle holland (@mitchlog) reported@CatharineHoey Noticed British Gas and Plusnet used cheques to issue refunds 😵💫
-
Claire Fox (@foxclaire1973) reported@virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer
-
Ollie Bessell (@olliebessell) reported@Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet
-
Kev (@KevlarBrock) reportedLess than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻