Plusnet outages and service status in Bolton, England

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Manchester, Blackburn, and Wigan.

City	Problem Type	Report Time
Manchester	Internet	4 hours ago
Blackburn	Internet	4 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	10 days ago
Manchester	Internet	10 days ago
Blackburn	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

• 
  Joniredchops (@joniredchops) reported 15 seconds ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  David (@DavidWildJnr) reported 1 minute ago from Whitworth, England

  @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

• 
  mary queen of thots 🥦Ⓥ (@micahscotttt) reported 2 minutes ago from Manchester, England

  Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

• 
  Lee Harrison (@harriLa77) reported 3 minutes ago from Rawtenstall, England

  @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

• 
  David (@DavidWildJnr) reported 5 minutes ago from Whitworth, England

  @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

• 
  Lucy Willis (@LucyLoopy86) reported 6 minutes ago from Standish, England

  @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

• 
  Alex 🐝 (@alexjb24) reported 8 minutes ago from Salford, England

  @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

• 
  groundhopper80 (@groundhopper80) reported 11 minutes ago from Bury, England

  @Plusnet hello help signal is on and off for the last hour.

• 
  Araceli Coronel (@aracoroneld) reported 12 minutes ago from Manchester, England

  @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

• 
  Gareth Stachini (@stachini82) reported 13 minutes ago from Manchester, England

  @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

• 
  Em (@emmabirdy) reported 14 minutes ago from Blackburn, England

  Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

• 
  Paul (@Paul_crannee) reported 19 minutes ago from Hindley, England

  @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

• 
  Sups Like a Sumerian. (@jamesksowerby) reported 23 minutes ago from Bolton, England

  It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

• 
  PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported 25 minutes ago from Stockport, England

  @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

• 
  Leah Whitehorse (@LeahWhitehorse) reported 25 minutes ago from Salford, England

  @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

• 
  MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported 26 minutes ago from Urmston, England

  @SkyHelpTeam It's done. I'm now a customer of @Plusnet

• 
  Nicholas Hornby (@nickhornbee) reported 30 minutes ago from Manchester, England

  @Plusnet hi my internet has been down since midday. Is there an outage?

• 
  Sally O’Shea (@sweetiesal) reported 31 minutes ago from Sale, England

  Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

• 
  Leah Whitehorse (@LeahWhitehorse) reported 35 minutes ago from Salford, England

  If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

• 
  Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported 59 minutes ago from Manchester, England

  Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flower Pot (@FlowerP79667758) reported 8 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 8 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Hazzy (@HazzyG123) reported 9 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Leon (@LeonDeroe) reported 11 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  -on a beach- (@iamonabeach) reported 12 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Louislou🧓🏉 (@BrantLesley) reported 12 minutes ago

  @esp8687 Both of my children recommended Sky when my Plusnet (BT in disguise) ended and they were trying to force me to go to EE because we are only part fibre and Plusnet don't do it anymore. I anticipated issues but it was a totally smooth and easy

• 
  ImDEADasHell (@LeoIncorp) reported 13 minutes ago

  @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

• 
  stewarty (@stewarty1972) reported 13 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  Matt Valentine-Chase (@IAmMattVC) reported 16 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

• 
  Alison Lees (@AlisonMLees) reported 18 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.