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Plusnet

Plusnet outages and service status in Bolton, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Bolton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 2, 11:29 AM GMT+1.
  • 73% Internet (73%)
  • 27% Wi-fi (27%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Manchester, Blackburn, and Wigan.

CityProblem TypeReport Time
Manchester Internet 4 days ago
Manchester Internet 7 days ago
Blackburn Internet 7 days ago
Manchester Internet 18 days ago
Blackburn Internet 20 days ago
Blackburn Internet 22 days ago

Nearby cities with recent reports

Manchester

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • katiemaeox
    katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • trilok_chandra
    Trilok Chandra Jha ๐Ÿ‡ฎ๐Ÿ‡ณ (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • Delicaboy
    Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isnโ€™t launching planes or shaving men across the network

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ

  • stachini82
    Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet itโ€™s the worst. Slow... expensive ... and no response if you call

  • tandleman
    Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ

  • emmabirdy
    Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Letโ€™s hope the engineer can fix it today #everythingscrossed #plusnet

  • harriLa77
    Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • sweetiesal
    Sally Oโ€™Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes itโ€™s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • sweetiesal
    Sally Oโ€™Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I canโ€™t connect any device to it?

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • sweetiesal
    Sally Oโ€™Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you canโ€™t even get a dial tone when ringing their customer services either. What is going on?!

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • LeahWhitehorse
    Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didnโ€™t pick up ...

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that donโ€™t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MD_Briggs
    Michael Briggs ๐Ÿ”ฌ๐Ÿ๐ŸŽธ๐Ÿ๐Ÿฆ”๐Ÿบ๐ŸŒฑ (@MD_Briggs) reported

    @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging ยฃ4/mo for a land line that I dont use. Got a better ยฃ20 deal from plusnet - called BT and told them to match it or Iโ€™m leaving - they matched it (nearly) ๐Ÿ‘

  • A_C_Whitehouse
    Adam Whitehouse (@A_C_Whitehouse) reported

    @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

  • GlutenReviews
    GlutenFreeReviews (@GlutenReviews) reported

    @Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.

  • AbiSpurs26
    Abi (@AbiSpurs26) reported

    Has anypne else's @Plusnet gone down

  • FlowerP79667758
    Flower Pot (@FlowerP79667758) reported

    @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • Steve_Hooker
    SteveHooker (also bluesky) ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ #FBPE ๐Ÿ’™ #FBPA (@Steve_Hooker) reported

    If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

  • HazzyG123
    Hazzy (@HazzyG123) reported

    @Plusnet My service is activated, it was sorted Tuesday this week.

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @Plusnet You havenโ€™t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you donโ€™t know.

  • villanews11
    Dan (@villanews11) reported

    @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper