Plusnet

Plusnet Outage Report in Bolton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bolton, England 11/23/2025 11:15

November 23: Problems at Plusnet

Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Atherton, Leigh and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomManchester Total Blackout
United KingdomBlackburn Internet
United KingdomManchester Total Blackout
United KingdomAtherton Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • Delicaboy Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dimplesfella Adrian (@dimplesfella) reported

    @Plusnet hi need to cancel by sport app

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet I was told yesterday it is because my router is old... I have had it 3 years. It started having issues the moment I was out of contract. I can't renew my contract as the old one (broadband only no landline) doesn't exist. Yesterday I was told to leave it an hour turn off then on

  • Daveturner21 Dave Turner (@Daveturner21) reported

    @Plusnet Hi there, New router has come and has been set up. Hopefully will rectify the problem. BUT, I've been charged £6.99 for delivery. I appreciate the gesture of a new router but not at my cost..please can someone sort this. Cheers.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Hi sorry to bother you ive been told to order a bt router on amazon it says locked ...do I have to get one thats unlocked??? Can you help me out cos I've not a clue which to get

  • w2wanderer Jon LeVec (@w2wanderer) reported

    @jacquep @skytv Had Sky for ages. With a very slow BB speed. Complained and they repeatedly said "we'll try to improve, but it's yr old BT copper cable.." still <0.5MB. Spoke with PlusNet ab this and they just said 'rubbish'. Never will buy anything from them ever again.

  • tara1966 🍀 Tara 🐢 (@tara1966) reported

    @Michebar3 @plusnethelp @Plusnet It basically doesn't work!

  • LothiansKeni Keni O'Neill (@LothiansKeni) reported

    @Plusnet Evening. Are there any problems in the Edinburgh area? Internet has been flaky or down today.

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet there has apparently always been an issue with the line... Something to do with it being too far from the green box... The green box is 15 meters from the edge of the building.. The line comes in the very edge of my kitchen... Along the kitchen & living room wall under a window

  • lorddepravus That Bloke (@lorddepravus) reported

    @Plusnet Promised firmware update on router didn't happen. This is now 2 weeks without broadband. Your service is beyond dreadful. I recommend everyone stays away from #plusnet.

  • rackvevo rakku (@rackvevo) reported

    @Plusnet we have contacted you multiple times explaining how horrible this wifi is and you've done nothing it keeps getting worse i ******* hate you