Plusnet

Plusnet Outage Report in Bolton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bolton, England 02/05/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Bury, Bolton and Darwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • revelmot Rev. Elmo T. (@revelmot) reported

    @Plusnet Hello, I'd like to move my Plusnet SIM to a new phone. The new phone is locked to the EE network - but that won't be a problem will it? Because Plusnet uses the EE network.

  • Plusnet Plusnet (@Plusnet) reported

    @EmmaJessonTV Thanks for your time on the phone today Emma and I'll check back with you on Monday. If you have any other queries in the meantime, let me know and I'll see what I can do to help. -Tony Plusnet Sheffield

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still having issues with my emails not reaching my inbox. No settings changed at my end other than @Plusnet archiving my inbox so suspect you've changed something your end

  • chrisfruss Chris Russ (@chrisfruss) reported

    @Plusnet Any chance of the new hub for a loyal customer who’s just renewed their contact??

  • Fisherking2000 Kingfisher (@Fisherking2000) reported

    @Plusnet is there a problem in IP12 ? No internet today

  • Trancend Steve Heneghan (@Trancend) reported

    Does anyone have any contacts at a senior level within plusnet or know how to escalate a matter past their help desk ? I am concerned for an elderly lady, in her 90’s with a heart condition, who is suffering increased anxiety dealing with the contact centre. This is urgent

  • doyleybloke doyleybloke (@doyleybloke) reported

    @Plusnet New customer with Hub2, can’t connect all my smart devices that operate on 2.4Ghz frequency. Please suggest a solution or provide a router that does the job.

  • Pablocollier Paul Collier (@Pablocollier) reported

    @katebevan @Plusnet Tried them once (very good price)..... Never again!

  • paul_guyler paul guyler (@paul_guyler) reported

    @plusnethelp morning, I’m with plusnet. I’m considering having an office down the garden; if I run a hard wire from the router to the office what box do I need for the WiFi I. The new room please?

  • SDemporium Suzy (@SDemporium) reported

    @Plusnet No I really don't think you do. I have the worst connection now than we've ever had and I'm paying more!