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Plusnet

Plusnet Outage Report in Bolton, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Bolton, England

The most recent Plusnet outage reports came from the following cities: Manchester, Blackburn, Rochdale, and Sale.

CityProblem TypeReport Time
Manchester Internet 8 days ago
Blackburn Internet 14 days ago
Manchester Internet 15 days ago
Blackburn Internet 20 days ago
Blackburn Internet 21 days ago
Blackburn Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • tandleman
    Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • jamesksowerby
    Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • Siftah
    John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • sweetiesal
    Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • groundhopper80
    groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • katiemaeox
    katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • micahscotttt
    mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • Natwatson78
    Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • nickhornbee
    Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineNikita
    Cat/Cath/Cattie/Catherine (@CatherineNikita) reported

    Hi @Plusnet we got our Internet back after many weeks last week and now its down again? Can you inform us if this is due to work in the area or something else, and when it'll be back???

  • athenamae04
    athena mae valencia (@athenamae04) reported

    @Plusnet i recently bought a new sim card from yourselves which i received on friday. for some reason i can’t make calls or send texts. i can however receive texts but i cannot receive phone calls. could you please help me with this?

  • dizziedee
    DizzieDee (@dizziedee) reported

    @streethawkfan Plusnet, it was down completely this morning 🥹

  • CeeCeeLF
    C x (@CeeCeeLF) reported

    Plusnet is the biggest pile of **** for internet!😡🤬

  • citizenmike
    citizenmike (@citizenmike) reported

    @Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise

  • johnleedsroad
    John Sinclair (@johnleedsroad) reported

    @Plusnet Good morning. I have been having issues with no network since Thursday 26th. I've had a new SIM and been in contact but with no resolution. Would you know how this is progressing. I don't really want to buy a phone from Tesco , as was suggested. Thanks, John

  • jenwolves
    Jenny Vaughan (@jenwolves) reported

    Seems disconnecting the existing broadband and then failing to install the new service is a 'feature' of @Plusnet. Waited in today from 1pm - with the threat of £65 missed appt charge - nine hours later, no engineer, no internet! @PlusNet can talk the talk but not walk the walk

  • Tracy52468806
    Tracy (@Tracy52468806) reported

    .@Plusnet where is my broadband connection which should have happened yesterday? @Ofcom you need to clamp down on these providers!

  • HamiltonG95
    G-RACE (@HamiltonG95) reported

    Can't wait to get rid of @Plusnet and switch to Giganet. So tired of not being able to play games because of bad lag. Drives me mad.

  • BuzzBeardy
    Jabby Dodger (@BuzzBeardy) reported

    @Plusnet Are you having trouble with login or password reset that you know of for Plusnet mobile? Cant login and reset has a glitch, when you enter new password it refreshes and auto fills with a 5 letter word