Plusnet Outage Report in Tyldesley, Borough of Wigan, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tyldesley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- 
            
Internet (66%)
 - 
            
Wi-fi (15%)
 - 
            
Total Blackout (12%)
 - 
            
E-mail (4%)
 - 
            
Phone (1%)
 - 
            
TV (1%)
 
Live Outage Map Near Tyldesley, Borough of Wigan, England
The most recent Plusnet outage reports came from the following cities: Manchester, Leigh and Rossendale District.
| City | Problem Type | Report Time | 
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tyldesley, England
Latest outage, problems and issue reports in Tyldesley and nearby locations:
- 
                
John Baxendale 
    (@Siftah) reported 
    
        from
            Manchester, England
    
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
 - 
                
Tandleman 
    (@tandleman) reported 
    
        from
            Middleton, England
    
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
 - 
                
Sups Like a Sumerian. 
    (@jamesksowerby) reported 
    
        from
            Bolton, England
    
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
 - 
                
Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England
    
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
 - 
                
katie 
    (@katiemaeox) reported 
    
        from
            Westhoughton, England
    
@Plusnet internet has been off since yesterday please help?
 - 
                
David 
    (@DavidWildJnr) reported 
    
        from
            Whitworth, England
    
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
 - 
                
Natalie Watson 
    (@Natwatson78) reported 
    
        from
            Whittle-le-Woods, England
    
@Plusnet just wondering if services are down please PR6 7FH ?
 - 
                
Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England
    
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
 - 
                
groundhopper80 
    (@groundhopper80) reported 
    
        from
            Bury, England
    
@Plusnet hello help signal is on and off for the last hour.
 - 
                
Stone Tyres 
    (@StoneTyres) reported 
    
        from
            St Helens, England
    
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
 - 
                
Kevin Duffy 
    (@kevinefcduffy) reported 
    
        from
            Up Holland, England
    
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
 - 
                
Marc Faulkner 
    (@mrcflknr) reported 
    
        from
            St Helens, England
    
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
 - 
                
Alex 🐝 
    (@alexjb24) reported 
    
        from
            Salford, England
    
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
 - 
                
David 
    (@DavidWildJnr) reported 
    
        from
            Whitworth, England
    
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
 - 
                
Nicholas Hornby 
    (@nickhornbee) reported 
    
        from
            Manchester, England
    
@Plusnet hi my internet has been down since midday. Is there an outage?
 - 
                
Kevin Duffy 
    (@kevinefcduffy) reported 
    
        from
            Up Holland, England
    
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
 - 
                
Alex 🐝 
    (@alexjb24) reported 
    
        from
            Salford, England
    
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
 - 
                
WIG1932 
    (@WIG1932) reported 
    
        from
            Up Holland, England
    
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
 - 
                
WIG1932 
    (@WIG1932) reported 
    
        from
            Up Holland, England
    
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
 - 
                
Lucy Willis 
    (@LucyLoopy86) reported 
    
        from
            Standish, England
    
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
Julian Borg-Barthet 
    (@jborgbarthet) reported 
    
        from
            Colwyn Bay, Wales
    
@RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!
 - 
            
Emma McEnroe 
    (@emmactravelpr) reported 
Can’t wait to be out of this @plusnet contract...signal is always dropping...there has to be better out there
 - 
            
JAY (FATTYSTUD) 
    (@Jayvtwin) reported 
@phillips_garry If you have Plusnet broadband you can get bt sport for 10£ a month.30 day contract cancel any time.
 - 
            
The Sharkey 
    (@OneRedOdd) reported 
@Gadgetoid If you offered laser etching of cancellation letters as a service to @plusnet customers I'm sure plenty would take you up on the offer ..I'm guessing they would get about 20 before they changed T's&C's
 - 
            
Jake 
    (@Jake41506586) reported 
Anybody else's @Plusnet not working or keep going off
 - 
            
Ed Griffiths 
    (@edgriffiths) reported 
@jlandpcustserv Meanwhile, my broadband continues to perform way below normal speeds and frequently drops out, preventing me from working from home. JL Broadband (Plusnet) have closed my ticket, not contacted me to discuss problems and ignored my requests to log a complaint.
 - 
            
Jonathan Poston 
    (@JonathanPosto17) reported 
@plusnethelp I messaged yesterday & didn't receive a response, please tell me how I can resolve this issue for my elderly father who is locked from his BT Sport app and so is paying for a service he can't receive. I followed the reset guidance on BT for Plusnet but nothing works.
 - 
            
Charl loui 
    (@LouiCharl) reported 
@Plusnet con artists! Left us tied in an 18mnth contract with 0.4 speed (non existent internet) done nothing to help change this, just lied and took our money, so stressed. Mum has cancer so I am stressed as it is and all plusnet do be dishonest and don’t help :( @MartinSLewis
 - 
            
David Glynn 🔞 
    (@GlynnPromotions) reported 
I will never go back to #VirginMedia and will leave #Plusnet the minute my contract is up. My life is worth more than 10 pence. I had at least two break ins in the last 12 months and the Police do not give a damn.
 - 
            
mike reynolds 
    (@mikereynoldsuk) reported 
@Plusnet does straight talking mean treating existing customers as if they were off your shoe and ensuring by useless customer service that they cannot wait to go elsewhere