1. Home
  2. Companies
  3. Plusnet
  4. Tyldesley, England
Plusnet

Plusnet Outage Report in Tyldesley, Borough of Wigan, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Tyldesley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tyldesley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Tyldesley, England

The most recent Plusnet outage reports came from the following cities: Manchester, and Sale.

CityProblem TypeReport Time
Manchester Internet 3 days ago
Manchester Internet 12 days ago
Manchester Internet 18 days ago
Manchester E-mail 1 month ago
Manchester Internet 1 month ago
Manchester Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tyldesley, England

Latest outage, problems and issue reports in Tyldesley and nearby locations:

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • jamesksowerby
    Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • Siftah
    John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • ChrisBr41449425
    Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • Paul_crannee
    Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • MiguelGilbert24
    Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • nickhornbee
    Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • RickyCarterna
    Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • tandleman
    Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • nebzy17
    nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • micahscotttt
    mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • trilok_chandra
    Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • joniredchops
    Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SunflowerSolut1
    Sunflower Solutions (@SunflowerSolut1) reported

    @Plusnet your service is appalling! Locked in until may on a totally substandard WiFi package! #poorservice

  • neilmuirhead1
    Neil Muirhead (@neilmuirhead1) reported

    Ive got a small problem with my router, phoned plusnet got straight through, all sorted, amazing service, ive just phoned my doctor for repeat prescription, call number 34. Couldnt make it up. Pathetic

  • c_gribbs
    Craig Gribble (@c_gribbs) reported

    @Plusnet is the service down in Stevenage? I've been with Plusnet for years and had no problems but for the past few months had such patchy issues with the service, very odd.

  • pixel_fiddler
    Adam Russ (@pixel_fiddler) reported

    @Plusnet my router has disconnected and will not reconnect in Manchester M15 are you aware of any issues?

  • StephenMilnes
    Stephen Milnes (@StephenMilnes) reported

    @Plusnet Hi Ela. Thanks, I’ve seen that. We’re waiting on @OpenreachHelp to sort out the delay but this really is appalling. The updates are basically useless. They just kick the can down the road week after week. Can we at least get an idea of when we’ll get connected from them?

  • StephenMilnes
    Stephen Milnes (@StephenMilnes) reported

    @OpenreachHelp @Plusnet We have terrible mobile phone coverage where we live so unable to hotspot or use a dongle. Will somebody please give us some answers and a date for when we’ll be connected?!

  • Plusnet
    Plusnet (@Plusnet) reported

    @NeilC43411592 Hi Neil, I'm really sorry about the issue. Please send us a DM along with your username and I'll look into it and make sure we're doing all we can to help. - Adam - Plusnet Sheffield

  • crisps2014
    Cake&Crisps2014 (@crisps2014) reported

    @4tis @Inspiri58050086 @SilverFoxyRed I made statements of fact. I am with Plusnet. I did opt out of NHS data sharing. What part of that do you have issue with? I'm pretty sure lots of people wonder why they are being hounded about an important health decision. You going to respond to my questions or not?

  • Caaaad101
    Carol (@Caaaad101) reported

    @Plusnet Are there still issues? We are getting download of 6Mb and have been all day, it should be 40Mb?

  • Plusnet
    Plusnet (@Plusnet) reported

    @Jane2005 Really sorry to see this Jane, please send us a DM along with your username if that's still a problem and we'll take a look into it for you. - Adam - Plusnet Sheffield