Plusnet Outage Report in Tyldesley, Borough of Wigan, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tyldesley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tyldesley, Borough of Wigan, England
The most recent Plusnet outage reports came from the following cities: Runcorn, Bury, Widnes, Manchester, Bolton and Atherton.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Bury |
Internet | |
| Widnes |
Wi-fi | |
| Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Tyldesley, England
Latest outage, problems and issue reports in Tyldesley and nearby locations:
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Natalie Watson
(@Natwatson78) reported
from
Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Little Mo
(@AiberdeinQuine) reported
@Blanche1883 @Plusnet So annoyed at companies who fob us off with trite excuses, instead of coming clean, it doesn't help!
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Graham French
(@Graham_French65) reported
@Plusnet when are you going to get the Email problems sorted out?
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Pete Hill
(@duxastroman) reported
@plusnet email is up again! but b4 knowing it was a central problem I sent a test gmail to my plusnet account that still hasnt arrived - it tells me ‘plusnet cloudmark gateway server unavailable’. Plse confirm you rejected incoming emails and explain if theyre lost forever
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TONY OCTON
(@TonyOcton) reported
@hundredabovedh @Plusnet I have many email addresses but the one my customers send orders quotes and problems to is the one that is affected! As I can’t see what’s been sent and from who how can I respond via other email address????
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Adam
(@Aviatoradam) reported
@laura_alice24 @SkyUK NO such thing as customer loyalty. Always shop around each time a contracts up and be willing to change. the money companies make because people are too lazy to shop around is insane! Plusnet have been pretty good the last 5/6 years - I make them drop the price each renewal!
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craig branson
(@mungerville) reported
@Plusnet @HomesPJ Your fix is actually going backwards. Could log in early this morning and send mail. Haven’t been able to do either since 10am. Why is your fix making things worse? Just answer the questions your customers are asking. STOP WITH THE GENERIC RESPONSES 🤬 #plusnet #plusnetdown
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Gnarlybole
(@gnarlybole) reported
@AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.
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Jim Houghton
(@Smallheathen) reported
@Plusnet Soory to say, Jess, I've just tried a hard reload of the webpage, (ctrl+F5), and I get the "Service Unavailable " message again.
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LoneBee
(@LoneLeVay) reported
@Plusnet My emails seem to have arrived, not sure if all from yesterday have, but I am now getting problems with sending emails. Error Code 0x800CCC1A. Server does not support encrypton type you have specified - contact your ISP. I haven't changed anything all set as SSL/TLS
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Roger Barrett 💙
(@rogerkb2012) reported
@Plusnet @barongilbert11 Was able to download a few this morning n an iPad, now nothing since 09:44 on any of the three devices set up for Plus emails. Also no emails from yesterday. Has you fault reappeared or is something else causing this outage / service issue?