Plusnet Outage Report in Tyldesley, Borough of Wigan, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tyldesley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tyldesley, Borough of Wigan, England
The most recent Plusnet outage reports came from the following cities: Manchester, Runcorn, Bury, Widnes and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tyldesley, England
Latest outage, problems and issue reports in Tyldesley and nearby locations:
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@MatWithnail I'm sorry to hear that Mat! I'd recommend giving our Customer Options team a bell on 0800 432 0200, they're open until 8PM weekdays,7PM Saturday and 6PM Sunday. They'd definitely get that sorted for you👍 I could arrange a call back if you like instead? -Max, Plusnet Sheffield
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Events_NI
(@GoodmanBelfast) reported
Hey @Plusnet what's happening with mobile signal at Belfast. We have no signal here. @downdetector #plusnet #plusnetmobilenetwork
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Abraham Marx
(@AbrahamMarx1) reported
@Plusnet The billing fee is too high. I want help with this.
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Robyn Alexandra Starr
(@FIibbertygibbet) reported
Honestly, do not go with plusnet, their an absolute piss take of a company, **** customer service, utterly useless!!!
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Geri Halliwell 💙
(@ihalliwell) reported
@Plusnet just joined as a new customer , already you have put the price up and this is before my first connection day and to top it off , you didn't connect me on the day but disconnected me so no service and a price hike , this is a terrible start
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Ian John
(@inacentre) reported
@cheltjs @Plusnet That's a real deal sign you up and forget customer service. Have you got 14 days in which to cancel? I would do so, if me, just for the hell of it ! Good luck PJ 👍
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Rachel Loader
(@MrsRLoader) reported
@Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!
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Austin Powers
(@AustinP39032121) reported
@Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.
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Paul E Cunningham
(@PaulECunningham) reported
@Plusnet ok, so you call me on my mobile despite being told several times that I have bad reception here so try my landline as well.
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Ian John
(@inacentre) reported
@jmdlollollol @Plusnet @plusnethelp Since lockdown customers appear to become inconvenience that companies tolerating as sideline to them taking our money. Have you noticed always them who have charged us too much or charged us for a service they've failed to provide thinking when they say "Sorry" that's enough !