Plusnet Outage Report in Tyldesley, Borough of Wigan, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tyldesley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Tyldesley, Borough of Wigan, England
The most recent Plusnet outage reports came from the following cities: Manchester, Rochdale, Bolton, Wigan and Altrincham.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet | ||
TV | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Tyldesley, England
Latest outage, problems and issue reports in Tyldesley and nearby locations:
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Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England
@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
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Ric (@RickyCarterna) reported from Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Jackie (@CroftJackie) reported from Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Chris. Bracken (@ChrisBr41449425) reported from Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Gareth Stachini (@stachini82) reported from Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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rich cutts (@Cuttsrich) reported from Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Cath McGovern (@cathmcgovern1) reported from Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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nebzy (@nebzy17) reported from Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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nebzy (@nebzy17) reported from Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Paul (@Paul_crannee) reported from Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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Joniredchops (@joniredchops) reported from Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Stone Tyres (@StoneTyres) reported from St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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cavakaggy (@Cavakaggy) reported from Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Maltby (@BexMaltby) reported
@Plusnet Hi, is there any outage in RH16 (Haywards Heath). No internet. Yesterday red light on router. Today it has moved to orange. Thanks
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Nicola (@pemlife) reported
@Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.
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Ashley Benstead (@ashleybenstead) reported
@Plusnet internet down again! Your service team says MSO but nothing on your website or anywhere else about the issue. Poor service!
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James Turley (@onejaytee) reported
Hi @Plusnet looks like you've just lost yourself a customer 🙃
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Screwfix (@Screwfix) reported
@gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin
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Sarah (@Sarah_RedMeeple) reported
@pemlife @Plusnet LOL that sounds about right.. I actually understand service problems, they happen, but less so companies making huge profits that wash their hands of direct financial / employment impact on their customers because 'you signed the small print'.
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Nicola (@pemlife) reported
@Sarah_RedMeeple @Plusnet Same. We got told an external engineer was needed as the issue was at the exchange box, so we wouldn't need to be here. Luckily we were in as the engineer turned up at ours. But I had to call to check as online just showed 'engineer requested' with no date/time.
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ALH (@AmandaHill70) reported
@Plusnet internet down 7 times in 6 weeks paid extra for more data on phone , no tv . Told me an engineer was coming yesterday , someone house sat while I was at work no one came . They blamed bt .penalised if I come out of contract . I’m paying for a service I’m not getting
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Scott RJ Basher (@ScottRJBasher) reported
@Plusnet ....I've left plusnet now! I gave you guys over a month to fix and you didn't seem particularly concerned during that time. I even had to buy a temporary sim card while I was waiting for you to fix. Thx for the afterthought #plusnet #plusnetfail
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Screwfix (@Screwfix) reported
@gceccles @Plusnet Hello Graham, I'm sorry to hear of the issues you are having trying to access our website. We are aware of an issue where Plusnet have blocked our website. We would advise you contact them directly to arrange that this is unblocked for you. - Many Thanks, Caitlin