Plusnet

Plusnet Outage Report in Widnes, Borough of Halton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Widnes, Borough of Halton, England 02/07/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Plusnet outage reports came from the following cities: Chester, Birkenhead, Liverpool, Runcorn and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester E-mail
United KingdomBirkenhead Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nacra6 nacra6 (@nacra6) reported

    @Plusnet Terrible broadband. It gets disconnected several times a day but on the service status website there is no mention. I sorely regret switching over.

  • Plusnet Plusnet (@Plusnet) reported

    @Woodsider8 Hi there, we're not aware of anything but I'm really sorry about the issue and please send us a DM with your address and the mobile numbers and we'll be able to check further for you. - Adam - Plusnet Sheffield

  • Pollydoodle1 Pollydoodle🌹#IStandWithJeremyCorbyn😷 (@Pollydoodle1) reported

    @dsue1441_re Plusnet. Owned by bt's but cheaper. Their service is excellent.

  • PeteEgerton Pete Egerton (@PeteEgerton) reported

    A little #broadband tale… Call current provider @TalkTalk to get a better deal, they can’t match @Plusnet & so we sign up. Email from TalkTalk, “we can do a better deal!” Cancel Plusnet, continue with TalkTalk. Despite cancellation, Plusnet plough on with process & send router

  • mightymaureen Maureen Mahon (@mightymaureen) reported

    @Plusnet I can't get onto the apps on my TV. Does that mean that your services are down at the moment? I've tried Netflix & All 4.

  • krislord Kris Lord (@krislord) reported

    @Plusnet morning, woke up to no internet. Line is sync’d but won’t connect. No errors in log. Can you help? Meant to be working from home today!

  • MeadsDanny Danny meads (@MeadsDanny) reported

    @Plusnet Hi, just wanted to ask if you’re having problems with email as I can’t send or receive email atm. Cheers.

  • BagelsForAll BagelsForAll / GURREN LAGANN (@BagelsForAll) reported

    Plusnet sucks ***

  • Patinahat2 Pat #Resist #JoinAUnion 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Patinahat2) reported

    @dsue1441_re I use Plusnet. I’ve had no problems and get a cheap SIM deal through them.

  • SueBarnish Sue Barnish 💙 Save Lives - Wear a Mask 😷 (@SueBarnish) reported

    @sue_lees @dsue1441_re We have Plusnet... an issue a few weeks ago was dealt with by @plusnethelp very professionally. It took a while to resolve but they kept on it till it was. No real problems with them at all tbh