Plusnet Outage Report in Widnes, Borough of Halton, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (9%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Chester, Birkenhead, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
||
| Birkenhead |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
-
Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
-
Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
-
Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
-
Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
-
Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
-
Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
-
Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
-
Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
-
Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
-
Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
-
Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Moira Shepherd
(@Kittygrizzle) reported
@OpenreachHelp About 50 people have already done so for every different service provider, including BT, EE, Talk talk, Plusnet, Vodafone.Not all the service providers can have crashed simulataneously. There was a big local fb conversation about it. Is this just a delaying tactic?
-
Laura Cawley
(@DocCawley) reported
@OpenreachHelp @Kittygrizzle Seems a very big coincidence that multiple providers all go down at the same time??? EE, plusnet , Vodafone....all been contacted. I think the issue lies with @OpenreachHelp but I’m no expert 🧐
-
VĘGÄN¤BĀPHØMĒT
(@BV_BAPHOMET) reported
Been nearly 3 weeks now that I signed up with @Plusnet and still don't have broadband. Can't ring CS as apparently they're closed 2 hours earlier than stated. As a new customer the service so far is abysmal.
-
Stacey Vial
(@staceyv50) reported
Having lots of issues with @Plusnet lately. They rang me on the 23rd to say the issues had been fixed. My internet has gone down every night since receiving that call, including twice tonight, roughly an hour apart. @plusnethelp what is going on?
-
hannah sayles
(@hannahsayles1) reported
@plusnethelp when I switch on wifi on my device it sends me to a plusnet sign in page with settings what am I supposed to do?
-
lori sutton
(@lori_sutton) reported
@Plusnet how do I send you a direct message I’ve got serious problems.......with my connection
-
Jonathan Ash
(@Jonnyreggieash) reported
@Plusnet very slow connection and can’t speak to anyone about it 🤨
-
Helen Cook
(@helen_c_cook) reported
@Plusnet No internet for 3 days since Christmas morning. No success in solving problem myself and no answer on the helpline despite waiting for hours. Not happy 😡
-
Simon Whelan
(@whelan78) reported
@Plusnet Question is how on earth do I get in contact with you!??? Online automated bot is useless and directs you to call...call and your advised your call can’t be taken and to call back later! Not good at all considering I’m a new customer!
-
Ben Cooper ‘BC1’
(@bpcooper36) reported
@Plusnet @plusnethelp no WiFi now for 48hrs, in S10. Kids presents are WiFi dependent. My job is stressful enough and the moment. Kids homework all online. Home schooling first week back in January. Unhappy customer. Please fix ASAP.