Plusnet

Plusnet Outage Report in Widnes, Borough of Halton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Widnes, Borough of Halton, England 12/02/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Atherton, Chester and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Total Blackout
United KingdomAtherton Internet
United KingdomChester Internet
United KingdomChester Internet
United KingdomChester Internet

Community Discussion

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Plusnet Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NSoul3011 NorthernSoul90 (@NSoul3011) reported

    @Plusnet How come your internet speeds have gone so slow since you put my price up? Used to be awesome but now for the past few months it's been horrific. Due to renew soon and I think I'll be going elsewhere.

  • SmokeyTimRobbo Tim Robinson (@SmokeyTimRobbo) reported

    @nw_nicholas @Plusnet Never been a plusnet customer so don’t know it will work but I do know they’re BT’s secret “cheap northern wifi” company.

  • sissell_black Sarah J Black (@sissell_black) reported

    @Plusnet I need you to contact me. Was messaging you earlier about my elderly mothers’ phone not being able to make outgoing calls. Was told at lunchtime someone would phone… still waiting… is this how you treat your vulnerable customers? Not good enough. #CustomerServiceFail

  • AlysonAjm alyson (@AlysonAjm) reported

    @Plusnet is there a problem - database error:connection failed ? please help

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @Plusnet person clearly struggling on the phone- being slow in sending me the 100 pounds credit they promised not good service for a @bt_uk shareholder.

  • toepoke_co_uk ⚽ toepoke.co.uk ⚽ (@toepoke_co_uk) reported

    @Plusnet Hi, are there any email issues at the moment - unable to login - I just get "Invalid request! No data was saved."

  • scotscot Scott Robertson™ (@scotscot) reported

    @Plusnet I seem to have a router issue, first lookup error with WiFi and now no ethernet..have pressed reset on my desktop ethernet and it stated resetting for too long. Pressed the factory reset on the box now

  • JGEllinson John Ellinson (@JGEllinson) reported

    Anyone else had trouble with @Plusnet and @WeAreOpenreach working together? My in-laws have been trying to get their internet installed and the communication and speed with which it is being done is laughable. We signed up in April and still no progress.

  • pantsinnit Pantsman (@pantsinnit) reported

    Getting issues in west midlands area right now, internet crashed down from 900mb to like 50mb just now. Restarted router and everything. @Plusnet

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    I’ve calculated I’m owed about £90 automatic compensation from @Plusnet so far. I phoned to cancel my contract and they say there will be early termination charges. Hahahahahaha! **** off.