Plusnet Outage Report in Widnes, Borough of Halton, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Plusnet outage reports came from the following cities: Warrington, Liverpool, Northwich, Chester and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Northwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
-
Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
-
Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
-
Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
-
Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
-
Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
-
Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
-
Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
-
Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
-
Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane
(@Jane32968544) reported
@Plusnet my router has gone down flashing orange
-
Robert Priestley
(@RobertPriestl20) reported
@Plusnet where can a customer name complaints? I have been with plusnet for just 43 days and i don't think 3 days have gone by without issues, and not one day where you have delivered the minimum speed promised. Surely this is a break in contract?
-
Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet no internet for 4 weeks due to you disconnecting us. You are still taking our money but cannot resolve the issue! Absolutely abysmal! We are about to loose our jobs as we work from home!
-
Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp We work from home and depend on the internet for work and for the children to complete school work. And you are still charging us for a service you cannot provide! One day you tell us you will pay for any data we have to buy to ensure we can still work and the next you retract.
-
Ellen Jones
(@ellenisalways) reported
@Plusnet Suddenly no internet. Phoned custo services. Told engineer would visit next day 8am and 1pm. I had to take morning off work. Waited 5 hours. No-one turned up. Customer services told me my compensation for this is £25. This isn't enough. Very unhappy.
-
Ruth Wells
(@Ruthmw) reported
Anyone else have real problems with @Plusnet @plusnethelp internet? We’ve switched wireless channels so many times to try & get a decent internet speed. Now zilch internet.
-
Eric dunn
(@Ericdun19416783) reported
@ASBallynafeigh @virginmedia Cancel and go with Plusnet,
-
Golfer
(@Beltonparkgolf) reported
@Plusnet @plusnethelp Now a full day after our new broadband supply should have been up and running. No email, no text, no nothing. Not a great start to our journey together. A great example of bad customer service. Here's hoping 'the only way is up' 🎤🎶
-
Hannah Louise
(@x_hLj_x) reported
@Plusnet today is my switch over day, I had a text to say my phone line is active but the hub broadband light is still orange... please help as I'm missing work!
-
Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp 1) you disconnected us instead of upgrading our package and now we have been left with no internet connection for 4 weeks and counting. No one will take responsibility for the issue! An issue that you created! We work from home and depend on the internet for work.