Plusnet outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Chester, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	18 hours ago
Liverpool	Internet	14 days ago
Chester	Internet	19 days ago
Widnes	Phone	22 days ago
Liverpool	Internet	1 month ago
Chester	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Chris. Bracken (@ChrisBr41449425) reported 21 seconds ago from Warrington, England

  @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

• 
  Duane James (@ukpayrollserv) reported 24 seconds ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  Paul (@Paul_crannee) reported 2 minutes ago from Hindley, England

  @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

• 
  Ed Manning (@Ed_Manning) reported 4 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported 15 minutes ago from Birkenhead, England

  @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

• 
  Shaun Mc (@Shaunmc40) reported 18 minutes ago from Liverpool, England

  8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

• 
  Stone Tyres (@StoneTyres) reported 28 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  lynn warburton (@lynnwarbo) reported 28 minutes ago from St Helens, England

  @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

• 
  Cath McGovern (@cathmcgovern1) reported 30 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Kiron Reid (@KironReid) reported 30 minutes ago from Liverpool, England

  @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

• 
  rich cutts (@Cuttsrich) reported 31 minutes ago from Tyldesley, England

  @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

• 
  Sarah Dixon (@SarahDixonHE) reported 42 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  MickHoll (@aitch5012) reported 42 minutes ago from Liverpool, England

  @GFThompson7 @Plusnet The customer service is scandalous mate

• 
  Marc Faulkner (@mrcflknr) reported 44 minutes ago from St Helens, England

  @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

• 
  lynn warburton (@lynnwarbo) reported 44 minutes ago from St Helens, England

  @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

• 
  Aroundtheworldandback (@weloveourboat) reported 50 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

• 
  Marc Lancaster (@Kiefer1667) reported 51 minutes ago from St Helens, England

  @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

• 
  Bricklands Fish, Seafood and Game (@bricklandsfish) reported 51 minutes ago from Chester, England

  @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

• 
  lynn warburton (@lynnwarbo) reported 52 minutes ago from St Helens, England

  @plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

• 
  Jayne Barnes (@JayneyBarnes) reported 54 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaime Dodd (@JDSuker) reported 2 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Louise Edwards (@LouiseE53079472) reported 3 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Leon (@LeonDeroe) reported 6 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  James Montgomery (@monty772011) reported 9 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  Ann Jones (@littlehaven2014) reported 10 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  xxx ROSE xxx (@TanteRos) reported 14 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Alison Lees (@AlisonMLees) reported 19 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Only Gigs (@Onlgig) reported 21 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 21 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  CLAIRE A (@_Claire_A) reported 23 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑