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Plusnet outages and service status in Widnes, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.

CityProblem TypeReport Time
Chester E-mail 2 days ago
Chester E-mail 6 days ago
Liverpool Internet 28 days ago
Liverpool Internet 2 months ago
Liverpool Internet 2 months ago
Liverpool Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • punchymcslap
    Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • SarahDixonHE
    Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • aitch5012
    MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • sam_benne
    Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • ChrisBr41449425
    Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • LisaWeeks9381
    Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • Paul_crannee
    Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • mrcflknr
    Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • aitch5012
    MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • KironReid
    Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • JayneyBarnes
    Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • bricklandsfish
    Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • cathmcgovern1
    Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • ukpayrollserv
    Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • weloveourboat
    Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • Shaunmc40
    Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MadBananaTwitR
    Michael Gates (@MadBananaTwitR) reported

    @Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?

  • TonyOcton
    TONY OCTON (@TonyOcton) reported

    6:00am on the 11th and still emails are not working,,, Well done plusnet - a new low for you. Start making more excuses for today.

  • markyb705242
    Markovitz (@markyb705242) reported

    @Plusnet Cut and paste responses to email outage, that'll do!

  • 59goingon20
    Carole (@59goingon20) reported

    @c_gribbs @Plusnet No, been told to wait until after 10am, then we will know if it wasn’t really their problem👹

  • digitalmaverick
    Digital Maverick (@digitalmaverick) reported

    Hey @plusnet your response to the current email issue is an utter disgrace

  • Forestvon
    Veronica Jones (@Forestvon) reported

    @plusnet Email still down since midmorning, nearly 10 hours now.

  • OneWorldCyclin1
    One World Cycling (@OneWorldCyclin1) reported

    @Plusnet progress! At least I am in my inbox now. Nothing there yet, but I am assuming this will fix over night.

  • DAW4
    Denise Woodcock (@DAW4) reported

    @LeTwitteur @Plusnet According to the Express they are getting 500 calls every few minutes so it may take some time for them to get back to everyone. Awful for those with business emails, I'm less inconvenienced as mine is mostly personal or subscribed stuff.

  • __Cappo__
    Mark Phillips (@__Cappo__) reported

    @Plusnet, can you confirm whether any email *sent to* Plusnet/F9 customers during the current outage will be delivered when service is restored please, or whether this will have been undeliverable/permanently lost?

  • flippinowl
    Helen Castell (@flippinowl) reported

    @pigsruleok @Plusnet I thought it was just me! Should have checked on Twitter earlier. Have you also had problems sending and receiving emails? It's been dodgy for me all week, even before I was locked out.