Plusnet

Plusnet Outage Report in Widnes, Borough of Halton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Widnes, Borough of Halton, England 12/05/2023 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Plusnet outage reports came from the following cities: Leigh, Warrington, Prescot, Liverpool, Chester and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Phone
United KingdomWarrington Total Blackout
United KingdomWarrington Wi-fi
United KingdomWarrington Total Blackout
United KingdomPrescot Internet
United KingdomWarrington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OLLYW00D sky wifi hate account (@OLLYW00D) reported

    @BradWilly69 okay well fun fact the plusnet is already down and i’m packing my bags and living with you

  • Plusnet Plusnet (@Plusnet) reported

    @writebydan Hi there, I'm sorry to hear you're having issues with your broadband. If you answer the question as though there is no fault with the phone, it will progress onto the broadband related questions. -Tony Plusnet Sheffield

  • craig_currie craig currie (@craig_currie) reported

    @Plusnet my plusnet internet is running terrible and has done now for while losing connection is a daily occurrence and are now thinking let’s just get shot of it. Absolutely rubbish

  • EFC_Wolfstein Paul~old WSAG nerdboarder~ 🟨🟥 (@EFC_Wolfstein) reported

    @Plusnet @plusnethelp Great service from your team and @WeAreOpenreach this morning. I had lost my internet connection on Saturday morning and it was all sorted by 0930 this morning after the engineers (James and Danny) found the fault and fixed it.

  • Jimnoble1 Jim Noble (@Jimnoble1) reported

    @Plusnet I WISH NOW WE HAD NEVER SIGNED UP WITH PLUSNET AS ITS CUSTOMER SERVICE IS RUBBISH

  • Pencilsqueezer Peter Ray (@Pencilsqueezer) reported

    @Plusnet Suddenly my broadband speed has dropped. I pay you for a service. Please provide me with what in good faith I pay you for.

  • Lyndsey84772843 Lyndsey (@Lyndsey84772843) reported

    @Plusnet I'm having extremely slow speeds and my router has now dropped out at least 8-10 times within the last hour. The Internet has been very unstable for the past few days. Please contact me ASAP to resolve

  • kayalclo Kay (@kayalclo) reported

    @Plusnet Shocking customer service. Trying to sort my elderly mums bill which is wrong. Won’t speak to me as I’m not named on a/c (which I was added 2.5 yrs ago when my dad passed away) Mum now really upset & has to ring to add me. Trying to get through to sort out!!!

  • PaFordson Pa Fordson (@PaFordson) reported

    Hey @Plusnet No phone, no internet for 12 hours. Can’t call on mobile because we use internet due to remote location and lack of mobile signal ... over to you

  • Athurize Arthur (@Athurize) reported

    @Plusnet woke up at 7am to a red light and the broadband symbol flashing red. Tried all the usual recommended tricks to fix it and nothing works. Would love to know if this is a current issue and not just me. Working from home is kind of impossible when your Internet stops workin