Plusnet Outage Report in Widnes, Borough of Halton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Chester and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
||
| Birkenhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Slater
(@slater04) reported
@Plusnet what is going on!!! I have spent a ridiculous amount of time trying to change an engineer appointment and for some strange reason it seems to be impossible. Terrible customer service!
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Mig
(@blackhairbub) reported
@Plusnet sent a DM and you ignore that too. Guess you aren't really doing customer service right now?
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Nige_Ragnarson🚴♂️🇩🇰
(@man_flowerpot) reported
@avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.
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Naked Techie 💻
(@naked_techie) reported
I reported my internet download speed seemed slow at about 30 Mbps. Latest speed check shows about 48Mbps. Thank you @Plusnet for sorting it out. That'll do.
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E-motion Media
(@LesPerrry) reported
@Plusnet have you ever considered training your work from home staff on how other departments operate so when they deal with a customer issue their actions do not cause a cascading waterfall effect of erros #notaskingforafriend
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Mark Sainty
(@mark_sainty) reported
@Plusnet Hi, I’m only getting 3G whilst in France. I’m never connecting to 4g. Please could you help. I’ve tried turning the phone off and on again twice but no joy.
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Darryl Sherborne
(@darrylsherborne) reported
Sorry @toobbroadband you've taken too long to design and install your service at our location. After paying @Plusnet £50/month for 18Mbps for too long I've switched to a @ThreeUK #5G Hub and get 172Mbps for £10/month
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Kate Bevan 🇺🇦
(@katebevan) reported
Hey @Plusnet please can I have my internet connection back? It's been down for half an hour in SW6
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Dan
(@M6EQR) reported
@naked_techie @Plusnet I've had endless problems with them. Had 12 engineers in 14 months trying to find the problem to be told 'there isn't a problem' yet my daily metrics went from 80mbps down to 36mbps over that time period. Ended up leaving mid-contract out of protest. F*ck em.
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Jennifer McCalman
(@bluetonic78) reported
@Plusnet I've just learned that you don't support texting to short codes. Is this something in the pipeline to support? I was unable to reply to an important message from Barclays today which led to this discovery