Plusnet

Plusnet Outage Report in Widnes, Borough of Halton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Widnes, Borough of Halton, England 03/01/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Chester, Birkenhead, Runcorn and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester E-mail
United KingdomBirkenhead Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Keynko Keynko (@Keynko) reported

    @Plusnet given that you have no email address for your customer service, I am unable to write to you to cancel my contract. So you'll have to be told like this! I quit, your service sucks & I'm cancelling my contract as of today!

  • AndymanIndyScot Andyman🏴󠁧󠁢󠁳󠁣󠁴󠁿#AlbaParty#SuperMajority (@AndymanIndyScot) reported

    @Plusnet Just make sure you let everyone on social media know how bad Plusnet really is... you'll be doing the broadband community a service. I have told all my twitter & Facebook contacts just how abysmal the "service" actually is.

  • sirdicholas Nicholas Gerard (@sirdicholas) reported

    @Plusnet Lost internet, my Plusnet account says there is an error and to contact support. Support is closed, please help.

  • BandLoafer london loafer band (@BandLoafer) reported

    my previous internet service disconnected on the day of your activation date, but I did not receive your router. I contacted Plusnet and they sent me the router, it arrived next day. I could not use internet 2 days. The ref number is 212726690. On 18 April 2021,

  • Autisticosaurus James | #StayAtHome Is Optional;Please Be Sensible (@Autisticosaurus) reported

    @fatt_sam @BT @Plusnet They are essentially the same as BT owns plusnet & ime both have horrifically poor reach from the router

  • Begoggled_Bear Jono // JONOOKII the Begoggled_Bear (@Begoggled_Bear) reported

    Hi @Plusnet @plusnethelp my broadband keeps dropping out every hour or 2 today - any known problems in my area (South Yorks)? Really causing me problems trying to get work done...

  • Autisticosaurus James | #StayAtHome Is Optional;Please Be Sensible (@Autisticosaurus) reported

    @bloodylyons @Plusnet Think we’ve just paid the ‘🖕 fee’ - which is good as got some reason it’s decided at 3am to cut out

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet Not a good start to my time as a Plusnet customer. I chose Tuesday to change providers as that day suits me. You changed it to Monday meaning I had to set up the router, align all computers and so was late for work.

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • hogsface hogsface (@hogsface) reported

    @plusnethelp hi team, I’ve just joined plusnet and my mail doesn’t seem to be working. I can’t setup my iPad to the postmaster account or login to webmail. If I go to manage mail and add an account in the online portal it fails to work after pressing add