Plusnet Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent Plusnet outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Barkle
(@BarkleRachel) reported
@Plusnet Hello, after restarting my phone this morning, I am now getting a 'not registered on network' message everytime I try to make a call. If I call my phone, it just goes voicemail. Please can you help?
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Kate 🦋
(@Kayte_Beth) reported
@Plusnet my engineer has not turned up as my appointment was from 8 am this morning till 1pm and I've had no contact at all from the engineer either and I've been without internet for the past 3 weeks.. How do i get in contact with anyone to help?
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dean moore
(@deanmoo50509586) reported
@FEF_Phil @Plusnet Farkkk, customer service is abysmal. Dads service is currently down also.
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HRS
(@HRS_live) reported
@Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?
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Nathan Hudson
(@nhudson_sharp) reported
@Plusnet My broadband is supposed to be connected on 7th but my router hasn't been delivered yet. Any chance you can track it down? Thanks!
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Saffy
(@SafriaLailo) reported
@Plusnet So much for award-winning customer service. I've paid for your broadband to be installed, booked a date. Text this week tells me that's been delayed, but not when to. Now on hold for the 5th time this week trying to get through each no joy getting a human!
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Mel Atonin ❤🍄🦇
(@MushroomWonders) reported
.@Plusnet Can you advise what the problem is with my elderly parents landline & broadband? They have had no service for 10 days.
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Succo di Prosciutto Finucci 🇮🇹
(@yermawsadirty) reported
Left @Plusnet to join @VodafoneUK and what a terrible that decisions proven to be. 6 months being billed by 2 providers, never had service from Vodafone and now 8 days in without internet. Promised a seamless transfer through broadband switching service. @Ofcom
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Pete Sutton
(@PeteSutton) reported
@Plusnet @Screwfix I can't access Screwfix website, as of a couple of weeks ago. Not just me, from other tweets the issue seems to be Plusnet. Mac OS10, Firefox. Ok on Android.
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Scott RJ Basher
(@ScottRJBasher) reported
@Plusnet worst service I've experienced for long time. Zero mobile data for 2 weeks & been incredibly patchy for at least 3 weeks prior to that. None of the customer services cares. Won't send me a new sim & a promised call back last night never materialised! #worstmobilenetwork