Plusnet Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent Plusnet outage reports came from the following cities: Liverpool.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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lynn warburton (@lynnwarbo) reported from St Helens, England
@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!
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reg morris (@gold123win) reported from Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Sarah Dixon (@SarahDixonHE) reported from Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Jayne Barnes (@JayneyBarnes) reported from Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Jackie (@CroftJackie) reported from Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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Craig Lewis (@craiglewis1988) reported from Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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reg morris (@gold123win) reported from Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Stone Tyres (@StoneTyres) reported from St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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reg morris (@gold123win) reported from Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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lynn warburton (@lynnwarbo) reported from St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
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lynn warburton (@lynnwarbo) reported from St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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James Wilson (@jwilson_trinem) reported from Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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lynn warburton (@lynnwarbo) reported from St Helens, England
@plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!
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lynn warburton (@lynnwarbo) reported from St Helens, England
@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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reg morris (@gold123win) reported from Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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Shaun Mc (@Shaunmc40) reported from Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Ed Manning (@Ed_Manning) reported from Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Cath McGovern (@cathmcgovern1) reported from Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet (@Plusnet) reported
@BaronFnightly Hi Andrew, we're not aware of any issues in your area but sorry about the connection problems and please feel free to send us a DM with your username if that's till an issue. - Adam - Plusnet Sheffield
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Richard Diliberto (@RichDiliberto1) reported
@Plusnet Advertising new customer contracts at £23.99 per month yet you’ve increased my charge from £24.99 to £27.45, 6 months into my 18 month contract. This to be seems both deceiving & unfair. Your ethics are poor especially during a rising energy costs crisis!
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💙 Nigel 💙 (Sarcoid Warrior) (@DJ_Mixmeister) reported
@Plusnet 66mb is crap now in these times, while everyone else are in triple digit speeds
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Craig (@LFCRD) reported
@Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correectlt the BT app still says "error id003 unable to find active BT subscription". Won't let me login.
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Martyn Scott (@MSCS91) reported
@bt_uk Brilliant so I have Bt sport app through plusnet so that’ll cancel when bt take over.
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Mike Mcleod (@mike_mcleod) reported
@Plusnet Customer service lines down ?
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Barryb (@Barrybs1) reported
@Plusnet They're not answering their DM's either. Rude. Day 12 with no number, data, texts, calls.
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Graham McLaughlin (@2241_McLaughlin) reported
Can you explain please @Plusnet, how if my service with you terminates on 6.5.22, that I continue to pay for broadband until June ? Thanks G
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Andrew Ward (@Public_Eye_XVA) reported
@Plusnet I've spoken to a CSA in Leeds by phone who assures me my complaint has been logged & "to expect a phone call from a [Plusnet] manager in the next 2 to 3 days". I asked for, but was not given, a complaint reference number which I was told would be emailed to me, not yet received.
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jodie laura (@theyorkshirejo) reported
@Plusnet hi can you tell me if there’s any issues in West Yorkshire currently? My router has been flashing orange on and off since yesterday