Plusnet

Plusnet Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 11/22/2024 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent Plusnet outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • gold123win reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieLouNails Katie Norchi (@KatieLouNails) reported

    @Plusnet the quality of our internet connection is awful. Our TV streaming such as Now TV, Netflix are constantly buffering/cutting out. Its been a repeat problem since we joined plus net last year. We have done all trouble shooting as suggested and it's still an occuring issue.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @RickyDM290886 Hi there. Thanks for getting in touch and sorry to read you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris

  • TheWolfofDonSt KILL YOUR LOCAL SCENE (@TheWolfofDonSt) reported

    @CitizensAdvice, @Plusnet tell me I cant leave them because my service works fine connected to an ethernet cable but when i’m not connected via cable my service is less than abysmal and it’s affecting my work and personal life. What steps can you suggest I take to fix this issue?

  • legendkiller2k8 LegendKiller2k ⚪ (@legendkiller2k8) reported

    Spiteful company @Plusnet cutting me off at 1am because I'm leaving you. One way to ensure I'll never return to you. You're supposed to wait for @OpenreachHelp to change the connection at cabinet @Ofcom will be notified

  • every_station Every Last Station (@every_station) reported

    @Coastway_Will The number one problem is that it says plusnet on it! Had so many bad experiences with them in the past I avoid them at all cost

  • Phantom_Dash Okami Amaterasu (@Phantom_Dash) reported

    Oh, and every time I bring this issue up I get no response lately. All I'm asking for is the plusnet site to NOT be restricted when a payment is late. It's counter-productive and pointless.

  • damolastayup Trafalgar Law (@damolastayup) reported

    @Trey_Ball10 @virginmedia Bro!! I switched to PlusNet this week as this Virgin **** is a joke now

  • Chewing_walls Caro (@Chewing_walls) reported

    @drsaraharens @JohnLewisRetail The worst broadband service I've ever had was the John Lewis one (actually Plusnet). Worse than the service was the aggressiveness/dishonesty of the agents.

  • issueskid Brad Porter (@issueskid) reported

    @Plusnet You should be ashamed of how bad a company you are. I'm receiving bill demands from you saying you are forwarding my details to a debt collection agency for an unpaid bill, despite your advisors giving verbal communication I don't have any outstanding bills. 1/2

  • Darren61855325 Darren (@Darren61855325) reported

    @Ofcom Please can you investigate PLUSNET. I live Leicester and broadband speed is always super slow. You never get what they advertise.