Plusnet

Plusnet Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 11/20/2025 14:05

November 20: Problems at Plusnet

Plusnet is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Plusnet outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _elliottxo ally...💚 (@_elliottxo) reported

    @darren6015 @Plusnet I’ve had it 2 years and never had a problem but the last couple of days it’s been a nightmare

  • jamesq1888 james quinn 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jamesq1888) reported

    @_elliottxo @Plusnet I use shell broadband and honestly it’s only ever went down twice for me. And at only £23.99 a month it’s really good value

  • WillSGaming1 WillSGaming (@WillSGaming1) reported

    @kitgurupress Er, well, Openreach/Plusnet was tolerable with download of 33Mbps, but intolerable with upload of 1.5Mbps. Virgin maxes out my home plug network (I shall be fixing this with money and hardwiring) so I only see 40Mbps of my connection at the PC (boo), but I get 10Mbps upload

  • Fraudham Dr. Alexandra Fordham 🇪🇺 (@Fraudham) reported

    Hello @Plusnet @plusnethelp our broadband, while never brilliant, has been really flaky the last couple of days. We’re in Dinnet, Aberdeenshire. Any issues?

  • hannaheichler Hannah Eichler (@hannaheichler) reported

    @Plusnet @plusnethelp Hi there. I have internet with you and the connection is diabolical. I have a TINY house and it won’t even reach upstairs. Can you help?

  • smooshcum *** hah (@smooshcum) reported

    @Plusnet you can **** off with your disappointment of a company u ******* nerds got to be the most **** wifi company out there please go bankrupt

  • colin1951uk Colin Knight (@colin1951uk) reported

    @BanahanJayne @MoneySavingExp @virginmedia It sounds to me like you’ve got tv in that package, broadband on its own wouldn’t be so expensive. Whatever get out of it penalty free & maybe try Plusnet or TalkTalk (who I use,) there’s no difference in the service speeds, it’s just customer support that’s lacking. Good luck.

  • InmyeyesM InmyeyesMk2 (@InmyeyesM) reported

    @_elliottxo @Plusnet Sorry pal they are ****

  • rowanmack @RowanMcManus (@rowanmack) reported

    Hi, we recently got plusnet fibre broadband but the wifi keeps going off and we have to put the password in each time. How can I solve this issue?

  • CitroenAcadiane Citroën Acadiane - aka Mat Tuck 🚘 📷 📚 🏳️‍🌈🎵 (@CitroenAcadiane) reported

    @thedogman_918 @virginmedia Depending on where you live if you switch provider check that the provider has their own equipment in your local exchange. If they piggyback service on to BTs equipment you can end up with speed problems as BT will prioritise their own customers.Try Plusnet, BT without the shite.