Plusnet

Plusnet Outage Report in Caerwys, County of Flintshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caerwys, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caerwys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caerwys, County of Flintshire, Wales 01/20/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerwys, County of Flintshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomPrenton Internet
United KingdomRhyl Wi-fi
United KingdomQueensferry E-mail
United KingdomMold Wi-fi
United KingdomRuthin TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caerwys, Wales

Latest outage, problems and issue reports in Caerwys and nearby locations:

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • thatboygwyn steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alicehorton80 Alice Horton (@alicehorton80) reported

    @Plusnet I’ve been having problems with my internet for over two weeks now! You said you’d fixed it but I’m still having problems getting online. Please resolve this soon or I will have to go elsewhere.

  • barbara26179857 barbara (@barbara26179857) reported

    @Plusnet another day with poor service

  • mattypoop Matt Ester (@mattypoop) reported

    I think it’s ridiculous how @SkyUK couldn’t waive a £20 setup fee for me as a new customer to only HALF match the deal i would get with @Plusnet, but instead tried to upsell me a tv package I don’t need to remove the setup fee. Not great for a new customer @SkyHelpTeam

  • TheAgent_X Princess_X (@TheAgent_X) reported

    @Plusnet @BadSushi My net has also gone down for over an hour now. Reset and nothing is working no lights on router are showing except the power.

  • Rhianmusic Rhian Owens (@Rhianmusic) reported

    @Plusnet Part 1 - Hi I’ve been without broadband since this morning and the technical team have told me that it’s a server outage in my area and that BT have been notified but it could take upto midnight to rectify the problem, I am working from gone at the moment

  • scam516 Sam campbell (@scam516) reported

    @Plusnet Also why has it taken 5 phone calls for that to be sorted... its a total joke.. your customer service is crap.. and so is the internet service... yet i still dont hear back unless i put stuff on here to you lot... absolute joke..

  • adrianince Adrian Ince (@adrianince) reported

    @Plusnet #PlusNetMobile the only network not to support UK government's SMS phishing/spam reporting service on 7726 - when are you going to fix this?

  • Jr8884 Jonathan Robertshaw (@Jr8884) reported

    Hi @Plusnet are you having an outage? My line is down and I can't get your service checker to open

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet cannot sign in cannot get thro to c services an automated computer voice cuts into the call

  • kingdomkaren Karen (@kingdomkaren) reported

    @Plusnet I appreciate you escalating it. We won’t be waiting 4 weeks like your (ex) customer mentioned earlier. If it’s not connected today we will be calling to cancel.