Plusnet Outage Report in Caerwys, County of Flintshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Caerwys, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caerwys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Caerwys, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Queensferry.
City | Problem Type | Report Time |
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Wi-fi | ||
TV | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Caerwys, Wales
Latest outage, problems and issue reports in Caerwys and nearby locations:
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David Edwards (@davedpg) reported from Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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reg morris (@gold123win) reported from Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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reg morris (@gold123win) reported from Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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reg morris (@gold123win) reported from Neston, England
Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb
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Craig Lewis (@craiglewis1988) reported from Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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reg morris (@gold123win) reported from Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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reg morris (@gold123win) reported from Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Robin Parker (@robin_parker) reported from Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
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TheMiniTour 💙 (@theminitour) reported from Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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reg morris (@gold123win) reported from Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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steven white (@thatboygwyn) reported from Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Allyson (@allyk2003) reported
@Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.
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Kirst G (@KirstG5) reported
@02 @plusnethelp so my elderly mother is without a network because 02 have taken her number from plusnet, so she has been cut off, 02 are meant to be sorting this, but your staff don't even call back, 02 you have taken this number and we need it back, its your mistake so sort it
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Nick Hudleston (@nickhudleston) reported
@Plusnet Upside down doesn't even come close to the appalling service I've had from plusnet since moving. Over 15 yrs as customer, converted friends to your service, & this is how you treat customers. Shocking.
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Sithmas 🎅 (@SithGamiing) reported
Ad my Internet goes down yet again, frequent occurrence now with PlusNet
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Bat Kitty (@treesieT) reported
@Plusnet 4 attempts lasting minimum of 33 minutes each to try and get broadband sorted out, what’s happened to the service??
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That Other Guy (@NotThatExciting) reported
@theurparanoid @xStormxBringeRx You know what? I work in a job where a stable internet connection is more important than a fast internet connection. I have no problems with my 80Mb Plusnet line, but a colleague has terrible with 500+Mb Virgin all the time. In Edinburgh they seem terrible.
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Nick Hudleston (@nickhudleston) reported
@GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.
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John Toomey (@jp2mee) reported
@Plusnet are anyone actually manning the phones at customer services????
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Emma🌿 (@emmalizallen) reported
@Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately
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Wee Lou 🎄🏴 (@weescotlouise) reported
@bornblonde12 No WiFi for over a week numerous calls and emails to #Plusnet and now today they r sending someone out. So much for a maximum of 72hrs to fix a problem. This is why I have been quiet babes xx