Plusnet

Plusnet Outage Report in Prestatyn, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Prestatyn, Denbighshire, Wales 02/11/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Prestatyn, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomRhyl Wi-fi
United KingdomMold Wi-fi
United KingdomMold Internet
United KingdomMold Internet
United KingdomRhyl Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneBarlow123 Jane Barlow (@JaneBarlow123) reported

    Dear @plusnethelp any chance of having a continuous Internet service today? It would make a nice change. #internet #plusnet #broadband @WhichUK

  • AlanMartindale1 Alan Martindale (@AlanMartindale1) reported

    @Plusnet Is there an issue with your website? I can't login or reset my password

  • Rich_Garland Rich Garland (@Rich_Garland) reported

    @Plusnet after only 24 hours and of being a new customer... your customer advisors have already driven me away. I was hoping for award winning customer service and received nothing but ambivalence. Are there any broadband providers out there who want custom? @MartinSLewis @Ofcom

  • MXFlamez AscendedFlamezGFX Comms Closed (@MXFlamez) reported

    @_SentientRock_ Damn And i thought plusnet was bad

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Beanie904 @Plusnet Sorry for the delay. Our tests aren't showing any issues. Are your devices connecting wirelessly to your router or wired into the router using an ethernet cable? -Anoush

  • Elithriss Elithris (@Elithriss) reported

    Seriously, don't. @Plusnet is LITERALLY the worst wifi I have ever used.

  • amandam16804537 amanda morgan (@amandam16804537) reported

    @Plusnet Thanks for threatening me with a debt collector for my £3.04 bill which was a result of me switching contract with you. Tried to phone and lines not working. Unacceptable!

  • locklock_12 Claire Lockey (@locklock_12) reported

    @Beanie904 @plusnethelp @Plusnet My wifi to slow to open the help page 🙄

  • CassandraMcBir1 Cassandra McBirney (@CassandraMcBir1) reported

    @plusnethelp Had no broadband connection for over an hour now in Manchester M16 8FF. Other people on BT and PlusNet in the area also have the same issue. Any idea of when the issue is likely to be fixed?

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.