Plusnet Outage Report in Prestatyn, Denbighshire, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (10%)

4. 

   E-mail (4%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Prestatyn, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Mold.

City	Problem Type	Report Time
Mold	Wi-fi	one month ago
Mold	Internet	5 months ago
Mold	Internet	5 months ago
Rhyl	Internet	one year ago
Rhyl	Wi-fi	one year ago
Holywell	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• Libby McClelland (@LibbyMc1988) reported 2 years ago from Prestatyn, Wales

  @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

• David Edwards (@davedpg) reported 3 years ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• TheMiniTour 💙 (@theminitour) reported 3 years ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• yoo hoo (@frankensteirer) reported 9 minutes ago

  @Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?

• John craig Sinclair (@JohncraigSincl2) reported yesterday

  @NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated

• Toby Williams (@TobyWil29137781) reported yesterday

  @Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks

• John craig Sinclair (@JohncraigSincl2) reported yesterday

  @Plusnet phone customer services are absolutely useless

• whizzBang (@pethome43) reported 3 days ago

  @Plusnet any ideas when the outage in CT14 9LQ will be fixed?

• Preacher I Love Trump (@GerardOwens16) reported 3 days ago

  @Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months

• Dollymar72 (@DollyMar72) reported 3 days ago

  @Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.

• Victoria Barlow (@vickybarlo) reported 4 days ago

  @plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!

• Natalie (@natsc0tt) reported 4 days ago

  @Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please

• John craig Sinclair (@JohncraigSincl2) reported 4 days ago

  the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately