Plusnet Outage Report in Prestatyn, Denbighshire, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Prestatyn, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

City	Problem Type	Report Time
Rhyl	Wi-fi	15 days ago
Mold	Wi-fi	5 months ago
Mold	Internet	10 months ago
Mold	Internet	10 months ago
Rhyl	Internet	one year ago
Rhyl	Wi-fi	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• David Edwards (@davedpg) reported 15 minutes ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• Libby McClelland (@LibbyMc1988) reported 58 minutes ago from Prestatyn, Wales

  @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

• TheMiniTour 💙 (@theminitour) reported 58 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 𝔾𝕒𝕣𝕪 (@mcmullg83) reported 5 minutes ago

  @aj44brown I moved from Sky to Plusnet because apparently they use the EE masts. Yet I've barely been able to get a signal since joining. 😔 Now I have to phone for a PAC because no way I'm staying with them.

• Tony Marshall (@tmarshall57) reported 6 minutes ago

  @Plusnet Can you please tell me how to contact billing support from abroad. I've recently renewed my contract and I'm totally confused by the forthcoming bill. The +448004320200 number doesn't appear to work

• Plusnet (@Plusnet) reported 7 minutes ago

  @kandt26 Thanks Keith, that's great to hear :) I'm sorry for any inconvenience that the signal issue caused you. Please let me know if there's anything further you'd like to discuss. Regards, Emily Plusnet Leeds 🌞

• Chris Dodds (@cdodds74) reported 7 minutes ago

  @Plusnet Hi. I wish to cancel my BT sport App that I get through Plusnet. I cannot find a way of doing so on the website. Please advise.

• Owen Vincent (@lonefox98) reported 8 minutes ago

  Living on my own no support, need help how do I go from plusnet to @bt_uk !!

• RSG (@Tigercatgirl) reported 9 minutes ago

  @Plusnet Hi. Yes. Still unable to connect. Blue light on router. Devices recognising WiFi but stating no connection. Similar fault to when I upgraded service which was something Plusnet side re connection. Please fix ASAP 🙏. Really am desperate now. Thankyou.

• Plusnet (@Plusnet) reported 9 minutes ago

  @evilcrumpet Is the current problem solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

• Kieran Lucas (@kieran_lucas) reported 14 minutes ago

  @Plusnet my Internet speed is constantly worse tham half the below speed I pay for. Can your customer services please contact me as other options you provide don't respond to me. I'm fed up of not getting what I pay for. Thanks

• RSG (@Tigercatgirl) reported 14 minutes ago

  @Plusnet Thanks for the appointment. Factory reset unsuccessful. I've DMd a screen catch in case it can help.

• CornholioTheThird (@CornholioThird) reported 15 minutes ago

  @Plusnet Morning. Still no Wifi this morning. Have restarted, powered down and reset the hub to no avail. Can you advise on next step please