Plusnet Outage Report in Prestatyn, Denbighshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Plusnet outage reports came from the following cities: Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Wi-fi | |
| Mold |
Wi-fi | |
| Mold |
Internet | |
| Mold |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Libby McClelland
(@LibbyMc1988) reported
from
Prestatyn, Wales
@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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louise magrin
(@louisemagrin) reported
@Plusnet @plusnethelp worse broad band I've ever gone with and non existent customer service 😡 paying for a service cant even use ridiculous
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Russ
(@caldy003) reported
@singingshiver Yes I can, have read up on Plusnet cos they are cheaper but there’s some negativity about how strong their WiFi signal is and that is a priority
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Sile Darragh
(@darragh_sile) reported
@plusnethelp I’m sick to death of this non-service. I joined on the 6th of October and haven’t had one single day of unbroken service. The helpline is impossible to get through to and online chat is down. If I had known Plusnet was so bad I would never have signed up!
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Wee Scottish Sexy Grinch Louise 🎄🏴🎄
(@weescotlouise) reported
@robertmarkkell1 @Plusnet Cant be as bad I have had 3 routers a engineer out and still getting crap
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laura sallett
(@ashrog2011) reported
@Plusnet again you fail such a poor service in so many ways.
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Simon Whelan
(@whelan78) reported
@Plusnet Question is how on earth do I get in contact with you!??? Online automated bot is useless and directs you to call...call and your advised your call can’t be taken and to call back later! Not good at all considering I’m a new customer!
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Ian Holloway
(@bluefish2303) reported
@Stabzie112 @DonJoewonSong @TalkTalk I'm currently with Plusnet & generally they are pretty good with support. I've had two calls this year that required Openreach to attend and both got resolved quickly. They've even offered me the opportunity to leave my contract early as I wasn't getting minimum download speed.
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Jo-Anne Gibson
(@Jo_AnneFuller) reported
@KateSlaterPR @Plusnet PlusNet has the worst customer service of any UK company. ‘We’ll do you proud’ is an absolute joke. I’ve had an issue since July which remains unresolved. It’s unbelievable how fast they communicate & bombard you with mails when the payment stops. Hideous company & incompetent
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Alex Wood
(@AlexWood88) reported
@Plusnet How can I send “stop” messages to nuisance companies if you don’t support short-code 5 digit SMS?
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Dan
(@DanPainter) reported
@Plusnet 08:25 on a Monday. internet broken since the early hours. Your 'customer service' is: online chat 'unavailable', telephone lines 'all closed'. When WFH reliability is important. This is a good indicator that you are not the ones to rely on if there's an issue.