Plusnet Outage Report in Prestatyn, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Prestatyn, Denbighshire, Wales 04/16/2024 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prestatyn, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Internet
United KingdomRhyl Wi-fi
United KingdomHolywell Internet
United KingdomRhyl Internet
United KingdomFlint Internet
United KingdomRhyl Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • majandmaltby Michelle Abadie (@majandmaltby) reported

    @Plusnet My email has not worked for 3 weeks. I've been in constant contact with your 'help' but nothing has happened. Now my husbands email (same account) isn't working. How can I contact someone who will help?

  • messalinahooper grace hooper (@messalinahooper) reported

    Holding on for over 20 minutes. @Plusnet such poor customer service

  • ClaireNoodle01 bakerballs (@ClaireNoodle01) reported

    @Plusnet not been able to work since Thursday lost so much money as I work from home for an emergency service company so is impossible to take calls as the line keeps dropping!noone seems to know what the problem is and I’m being told I will pay if I cancel!!

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet Hi will. Not sure how to pm but yes am still having issues. Very slow and the range is awful. Can I send you an email?

  • OpenreachHelp Openreach (@OpenreachHelp) reported

    @poorscousertom @Plusnet Hi Steve, I'm so sorry to hear you've been waiting so long to be connected. If you DM us the address details, we'll be able to have a look over this and make sure the service provider has been given the most up-to-date info we have on this. (1/2)

  • SRWoody23 Susan Attwood (@SRWoody23) reported

    @Plusnet My 85 year old mother would love to check in with her family but @plusnet has left her with no internet service since 19 Nov and nothing more than a trite text from a bot "sorry for the inconvenience". Appalling service and attitude.

  • ChrissieBailey2 Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet No-one on the help line appears to be able to 'HELP' at all. I think my husband will have a stroke over this!

  • MikeFaulkner2 Mike Faulkner (@MikeFaulkner2) reported

    @Plusnet broadband service keeps dropping out in Liverpool. Has been doing so for the last couple of hours. Any idea of when it’s going to be fixed?

  • thewindmilly Charlie (@thewindmilly) reported

    @Plusnet hi we are having plummet broadband issues in Manchester. The router is fine, can you confirm if there is an issue with your service? How do I report a fault?

  • ChrissieBailey2 Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!