Plusnet

Plusnet Outage Report in Prestatyn, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Prestatyn, Denbighshire, Wales 03/04/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prestatyn, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomRhyl Wi-fi
United KingdomMold Wi-fi
United KingdomMold Internet
United KingdomMold Internet
United KingdomRhyl Internet

Community Discussion

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Plusnet Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hurstcomLtd Karen Latham (@hurstcomLtd) reported

    @AlexLewSec @Plusnet Same situation for me in Kent. Appalling customer service, isn’t it?

  • spwiggins66 Stephen Wiggins (@spwiggins66) reported

    @Plusnet Down in Norfolk, how do we get current service status and updates with predicted fix time

  • josh_the_tech Josh (@josh_the_tech) reported

    @bigcox Awful customer service. People in an offshore call centre who just follow scripts. It’s all Openreach infrastructure so I’d go with someone like Plusnet, same speeds but you get much better customer service if you need it.

  • chivey Chivey for PM 💙 (@chivey) reported

    @redskarr @Plusnet Rubbish service isn’t it!!

  • aeroflixfilms Lance Williamson (@aeroflixfilms) reported

    @Plusnet Broadband in Harrow down. "Award winning" customer service not taking calls til 13:00. I can't do any work. Arrrrgh 🤬

  • sunandosengupta sunando sengupta (@sunandosengupta) reported

    @Plusnet trying to connect to helpline for broadband not working. Cannot reach helpline too :(. Any help really appreciated.

  • altrinchamhq Altrincham HQ : Celebrating 13 years in business (@altrinchamhq) reported

    @Plusnet is down in #altrincham wa14 - it seems down across the country

  • RazoRmedia Bruce (@RazoRmedia) reported

    @AndrewGalvin14 @Plusnet Same in Manchester. Service is down across@the country it seems

  • sour_violets ✧ kate ✧ (@sour_violets) reported

    .@Plusnet are ****

  • carolineinkpen Caroline (@carolineinkpen) reported

    Oh great! Internet has gone down. Not good when paying silly prices for @Plusnet Business, clinic full of patients and unable to see their medical notes or take payments! Thanks Plusnet for the continued appalling service. Glad I only have a couple of months contract left.