Plusnet Outage Report in Mold, County of Flintshire, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Mold, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Mold, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Queensferry |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
-
Robin Parker
(@robin_parker) reported
from
Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
-
steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
-
reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
-
Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
-
reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
-
David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
-
reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Pimperton
(@AlexPimperton) reported
@Plusnet We've been trying to get a domain tag changed away from MADASAFISH for over a week now and it's going nowhere, have you got somebody that can help?
-
Lizzie
(@lizzielulu05) reported
@Plusnet i wondering if someone could help with setting up my phone to my broadband as my password not working
-
Shaun Crossley
(@ShaunCrossley) reported
@Plusnet having broadband issues. Can a member of your customer services get in touch please.
-
Jupp
(@JuppAusEssex) reported
@Plusnet It’s 22:18 and the internet has gone out once again - so much for that resolving it today. Over a week now @OpenreachHelp - what actually is the issue?
-
Andy Moore
(@Andymoore30) reported
@Plusnet hi - our internet is down - are there any known issues in the east Yorkshire area?
-
Dr Ian P
(@DrImpaler) reported
@Plusnet tests show up to 25% packet loss on my line, VOIP to work is shocking. How do I get some support?
-
Tom Fran
(@ThomasFrancisC8) reported
@Plusnet Account username: connollythomas62 I have cancelled my PN order on the 15/11/21 after nightmare problems. I would like to know when I will receive my initial £18.99 refund I was promised?
-
John Ferris
(@JohnFerris62) reported
@HelloFromMarcus @Plusnet I had an issue with my landline phone going over to broadband and the guy at BT got it quickly sorted and couldn't have been nicer.
-
aka James Bond
(@FeelitWorking) reported
@Plusnet I don't want to be tied to a phone line and have it cut down again. Last time I didn't use it for 18m, Openzone cut it down and removed it after I changed to Virgin. What 4G/5G broadband deals have you got? This is what people want now, not the restrictions of phone lines!
-
RuthStr
(@AngSussex) reported
@Plusnet Your customers should not be endlessly chasing you about shocking broadband service! We pay you to know when there's a problem and get it sorted. "That'll do"? No actually it won't!