Plusnet Outage Report in Mold, County of Flintshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Mold, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Mold, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Chester, Ellesmere Port and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Ellesmere Port |
Wi-fi | |
| Chester |
Internet | |
| Wrexham |
||
| Chester |
||
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Randall
(@Becs36) reported
@Plusnet thanks for leaving my elderly vulnerable parents with no phone and nothing can be done until next Monday! Outrageous service!😡😡😡
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Mathew S.
(@MJStrowbridge) reported
Anyone had problems with PlusNet/Openreach broadband? We have family who switched in mid Dec & still waiting to be connected. Latest news: they’ll be without internet until mid Jan. Keen to hear who’s had similar problems to help lodge a joint complaint. Reply or DM #tier4 #tier5
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dean parfitt
(@parfo74) reported
@73Underwood @SkyUK Go with plusnet Steve, that's who I'm with, had no problems whatsoever and English people on customer service.
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Tanya
(@mrstc75) reported
@MarkTechArc72 I thought the same earlier in the year...lasted 2 weeks with #plusnet before I was begging #skybroadband to take me back as quickly as possible! #plusnet were awful! Good luck!
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Kieran
(@kieran4970) reported
They're not as bad as plusnet though who almost make you want to throw the router in the bin
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Joe
(@joethomasld) reported
@bt_uk Another engineer hasn't been arranged yet.. and we would very much like to before our phone line goes down TONIGHT.. Currently wasting yet more time waiting for the terrible customer service of Plusnet on the phone to see what they can do.. @OpenreachHelp
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Jo🎄😷 3.5% #GetTheToriesOut #BlackLivesMatter
(@Jo_WombleSlayer) reported
@mrstc75 @MarkTechArc72 I've been with Plusnet for well over 10 years now, never had any major probs. Had the odd hour or so down maybe twice a year if that. Got fibre with them now and I can't fault them. Their customer service is reliable too.
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Francis McAlpine
(@FrancisMcalpine) reported
@LifeIsPeachy82 @SkySportsNews Name me a better chairman who’s been at SW? The guy literally got punished for over investing in the place. Who you want back, Dave Alan? Or the arsehole who runs Plusnet. Its not Chansiri, it’s the shower of **** on the pitch. FFP means he can’t sack the lot of them.
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big rock with man
(@HarveyWaddi) reported
@Plusnet this is stupid now, I’ve contacted your support and I’ve gone through all the steps and my connection is still ****. It’s ******* ridiculous, I can barely get anything online done
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Emily Clancy
(@emilyclancy) reported
I’d love to move to a different supplier and go elsewhere but since nobody can tell me if my line is sorted/connected/completed I’m worried that I’ll start the whole loop of problems that @Plusnet blame on openreach all over again 🙈🙈🙈🙈