Plusnet Outage Report in Mold, Wales

Problems in the last 24 hours in Mold, Wales

Plusnet signals over the past 24 hours, with local activity from Mold, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

• 
  Aled Roberts (@aledrob) reported 2 minutes ago from Saltney, Wales

  @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service

• 
  Mark Robinson (@MarkRob23807011) reported 2 minutes ago from Rhosllanerchrugog, Wales

  @Plusnet My broadband speed is very slow !!!!

• 
  Barrie Fairhurst (@Baz_Fairhurst) reported 5 minutes ago from Neston, England

  @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

• 
  Aled Roberts (@aledrob) reported 6 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

• 
  reg morris (@gold123win) reported 8 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  Aled Roberts (@aledrob) reported 11 minutes ago from Saltney, Wales

  @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

• 
  Aled Roberts (@aledrob) reported 13 minutes ago from Saltney, Wales

  @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

• 
  reg morris (@gold123win) reported 16 minutes ago from Neston, England

  Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

• 
  reg morris (@gold123win) reported 17 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Bricklands Fish, Seafood and Game (@bricklandsfish) reported 17 minutes ago from Chester, England

  @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

• 
  steven white (@thatboygwyn) reported 17 minutes ago from Ruthin, Wales

  @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

• 
  reg morris (@gold123win) reported 21 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  Aled Roberts (@aledrob) reported 21 minutes ago from Saltney, Wales

  @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

• 
  David Edwards (@davedpg) reported 25 minutes ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• 
  reg morris (@gold123win) reported 26 minutes ago from Neston, England

  I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

• 
  TheMiniTour 💙 (@theminitour) reported 28 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

• 
  reg morris (@gold123win) reported 31 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  Aled Roberts (@aledrob) reported 49 minutes ago from Saltney, Wales

  @Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.

• 
  Robin Parker (@robin_parker) reported 53 minutes ago from Argoed, Wales

  Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

• 
  Aled Roberts (@aledrob) reported 58 minutes ago from Saltney, Wales

  @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🙈🙉🙊 (@lainey5565) reported 5 minutes ago

  @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

• 
  Liz (@Liz14752830) reported 6 minutes ago

  @TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same £ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?

• 
  The Cov Report (@TheCovReport) reported 10 minutes ago

  That’s not too bad, mine went from £102 to about £160. I said I’ll pay something like the same as I’m paying and they offered pennies off. Now save £102 less my broadband £24.99 on Plusnet. Haven’t missed it.

• 
  David (@David297819311) reported 12 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 13 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  BigBadLlama (@bigbadllama) reported 14 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 15 minutes ago

  Plusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 17 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 19 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  Not Now Dave (@not_now_dave) reported 20 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one