Plusnet Outage Report in Saltney, County of Flintshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Saltney, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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            Internet (67%) 
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            Wi-fi (15%) 
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            Total Blackout (11%) 
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            E-mail (5%) 
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            Phone (2%) 
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            TV (1%) 
Live Outage Map Near Saltney, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Chester and Queensferry.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
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Plusnet Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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 reg morris 
    (@gold123win) reported 
    
        from
            Neston, England reg morris 
    (@gold123win) reported 
    
        from
            Neston, EnglandI want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ? 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews 
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 Aroundtheworldandback 
    (@weloveourboat) reported 
    
        from
            Chester, England Aroundtheworldandback 
    (@weloveourboat) reported 
    
        from
            Chester, England@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer! 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express? 
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 reg morris 
    (@gold123win) reported 
    
        from
            Neston, England reg morris 
    (@gold123win) reported 
    
        from
            Neston, England@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS 
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 reg morris 
    (@gold123win) reported 
    
        from
            Neston, England reg morris 
    (@gold123win) reported 
    
        from
            Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really. 
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 Duane James 
    (@ukpayrollserv) reported 
    
        from
            Frodsham, England Duane James 
    (@ukpayrollserv) reported 
    
        from
            Frodsham, EnglandOver the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet 
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 TheMiniTour 💙 
    (@theminitour) reported 
    
        from
            Mold, Wales TheMiniTour 💙 
    (@theminitour) reported 
    
        from
            Mold, WalesI logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻 
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 Bricklands Fish, Seafood and Game 
    (@bricklandsfish) reported 
    
        from
            Chester, England Bricklands Fish, Seafood and Game 
    (@bricklandsfish) reported 
    
        from
            Chester, England@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved 
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 reg morris 
    (@gold123win) reported 
    
        from
            Neston, England reg morris 
    (@gold123win) reported 
    
        from
            Neston, EnglandHas anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh 
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 Mark Robinson 
    (@MarkRob23807011) reported 
    
        from
            Rhosllanerchrugog, Wales Mark Robinson 
    (@MarkRob23807011) reported 
    
        from
            Rhosllanerchrugog, Wales@Plusnet My broadband speed is very slow !!!! 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service 
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 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse. 
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 reg morris 
    (@gold123win) reported 
    
        from
            Neston, England reg morris 
    (@gold123win) reported 
    
        from
            Neston, EnglandJust why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr 
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 Barrie Fairhurst 
    (@Baz_Fairhurst) reported 
    
        from
            Neston, England Barrie Fairhurst 
    (@Baz_Fairhurst) reported 
    
        from
            Neston, England@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work! 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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 Sally Challoner 
    (@salchall) reported Sally Challoner 
    (@salchall) reported@MissyP187 @Plusnet After posting that I got thru to customer service and he was really helpful!! Talked me thru charging wireless channel and it's better! 
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 Luke Anderson 
    (@Lucid_Ging) reported Luke Anderson 
    (@Lucid_Ging) reported@Plusnet Internet has been down for 2 hours. Can anyone help, please? 
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 Asad Mustafa 
    (@SenseiAsad) reported Asad Mustafa 
    (@SenseiAsad) reported@Plusnet Thanks, internet is still down, is there an updated estimate on this? 
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 Charlie Thomas 
    (@EamesP_Charlie) reported Charlie Thomas 
    (@EamesP_Charlie) reported@CasualGamer82 @Plusnet Hi guys, I've got the same issue 
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 Shaun Forsyth 
    (@mrforsythexeter) reported Shaun Forsyth 
    (@mrforsythexeter) reported@Plusnet down detector is reporting you have issues, however you are showing green on your status page. My Internet is down. Sort it out 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@TheMagnusShaw Hi Magnus, I'm very sorry for any inconvenience that this caused you. I can see the drop in your connection but it appears that everything is now back up and running. Please let us know if you're still having any problems. Regards, Emily Plusnet Leeds 🌞 
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 SunShang 🇪🇺🇮🇪 
    (@SunnyZhia) reported SunShang 🇪🇺🇮🇪 
    (@SunnyZhia) reported@TwinkleSea0 @liamnorris1001 No there were problems across many ISPs tonight that use Openreach in NI. Others saying in other threads. Someone with PlusNet and another with EE having issues too. Openreach been upgrading infastructure recently so it must be that. 
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 Sarah Ball 
    (@SarahElizBall) reported Sarah Ball 
    (@SarahElizBall) reported@Plusnet Your internet service is shocking.. in and out over the past week… bye bye plusnet 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reportedIf you have a problem, if nobody else can help, and if you can find them, maybe you can contact... the Plusnet Social Team. 😎 Send us a tweet if there's anything you'd need help with today. 
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 Darren Scothern 
    (@Autist_Writer) reported Darren Scothern 
    (@Autist_Writer) reportedTrying to order broadband online for my new flat. Plusnet only install Mon-Fri office hours. *cancel* BT want me to commit to paying before choosing an installation date, FFS. *cancel*