Plusnet outages and service status in Saltney, Wales

Problems in the last 24 hours in Saltney, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saltney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltney, Wales

The most recent Plusnet outage reports came from the following cities: Chester.

City	Problem Type	Report Time
Chester	E-mail	5 days ago
Chester	E-mail	9 days ago
Chester	E-mail	2 months ago
Wrexham	Internet	3 months ago
Runcorn	Internet	3 months ago
Holywell	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Saltney, Wales

Latest outage, problems and issue reports in Saltney and nearby locations:

• 
  TheMiniTour 💙 (@theminitour) reported 3 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

• 
  Robin Parker (@robin_parker) reported 3 minutes ago from Argoed, Wales

  Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

• 
  reg morris (@gold123win) reported 13 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Aroundtheworldandback (@weloveourboat) reported 14 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

• 
  Mark Robinson (@MarkRob23807011) reported 15 minutes ago from Rhosllanerchrugog, Wales

  @Plusnet My broadband speed is very slow !!!!

• 
  Aled Roberts (@aledrob) reported 15 minutes ago from Saltney, Wales

  @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

• 
  Bricklands Fish, Seafood and Game (@bricklandsfish) reported 15 minutes ago from Chester, England

  @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

• 
  reg morris (@gold123win) reported 16 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  Aled Roberts (@aledrob) reported 22 minutes ago from Saltney, Wales

  @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

• 
  Barrie Fairhurst (@Baz_Fairhurst) reported 26 minutes ago from Neston, England

  @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

• 
  Aled Roberts (@aledrob) reported 27 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

• 
  Aled Roberts (@aledrob) reported 29 minutes ago from Saltney, Wales

  @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

• 
  Aled Roberts (@aledrob) reported 38 minutes ago from Saltney, Wales

  @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

• 
  Duane James (@ukpayrollserv) reported 38 minutes ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  reg morris (@gold123win) reported 46 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  reg morris (@gold123win) reported 47 minutes ago from Neston, England

  Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

• 
  Aled Roberts (@aledrob) reported 51 minutes ago from Saltney, Wales

  @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service

• 
  reg morris (@gold123win) reported 53 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  Aled Roberts (@aledrob) reported 54 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

• 
  reg morris (@gold123win) reported 55 minutes ago from Neston, England

  I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazzy (@HazzyG123) reported 4 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Richard (@visitandtravel) reported 7 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  GreenSparky (@colinwa47152885) reported 10 minutes ago

  @WeAreOpenreach I cant get a straight answer! Your communication to my ISP is terrible, you text me to say your coming for an appointment to install FTP but plusnet know nothing about it. 5 months since my order was placed, and this will be my 3rd day taken off of work unpaid.

• 
  breeze123 (@Breeze123K) reported 14 minutes ago

  @Plusnet I thought I had renewed my contract with Plusnet, now receive an email advising my contract has ended! Plusnet Website won’t even load to get help. Help!

• 
  BSox T (@BsoxT52516) reported 16 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Timulo (@Timulo) reported 21 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  Abi (@AbiSpurs26) reported 24 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Herr Markle Potz (@marklpotts) reported 24 minutes ago

  I shall soon finally be free of @Plusnet I have hated every single moment of being a customer of theirs.

• 
  Stephen Mullan (@Stephen_73) reported 25 minutes ago

  @Plusnet are there problems with webmail? Getting IMAP errors since 2pm

• 
  Craig Jump (@Craig_Jump) reported 25 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet