Plusnet

Plusnet Outage Report in Rhosllanerchrugog, Wrexham, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhosllanerchrugog, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhosllanerchrugog, Wrexham, Wales 10/31/2025 19:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales

The most recent Plusnet outage reports came from the following cities: Chester.

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City Problem Type Report Time
United KingdomChester Internet
United KingdomChester Internet
United KingdomChester Internet
United KingdomOswestry Internet
United KingdomChester Internet
United KingdomChester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhosllanerchrugog, Wales

Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

  • MarkRob23807011 Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales

    @Plusnet My broadband speed is very slow !!!!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • piptastic86 Pippa (@piptastic86) reported

    @plusnet beyond frustrated now! When you decide to respond please let me know how to make a formal complaint

  • MEG20050112 MEG20050112 (@MEG20050112) reported

    @Plusnet No internet Fri. Experienced your customer service.Your bot saidwill get back in 20 minutes-was 6 hours. Called-impossible. Asked for advisor-3 hours later get call-hangup in 1 ring. The only thing you advertise is cust. service-very exp. Why should I stay?

  • robbie5minute robbie5minute (@robbie5minute) reported

    @Plusnet no signal or data since last Sunday. No reply in Twitter DMs, no reply to my previous tweets, no reply in the community forum. Switching to Vodafone. The fact that Plusnet use Twitter to report problems is ridiculous.

  • cassans Cassandra (@cassans) reported

    @plusnet now in day two of no internet since it went down on Friday morning. Seems to be a national issue but only messages I'm seeing are claiming it is resolved. #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @Parag3791 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -James Sheffield

  • PUNC18_Roxzan Roxzan (@PUNC18_Roxzan) reported

    @Plusnet Hello, I am still having trouble with my internet connection after 36 hours. I’m unable to complete any tasks I need to and it’s getting frustrating. Any update?

  • mortz_c C M (@mortz_c) reported

    @Plusnet how do I report a problem? The website link just sends me in circles. There is no service information anywhere. This is such bad service.

  • YACA_UK Yet Another Canal Adventure (@YACA_UK) reported

    @CruisingTheCut Ah, well you see there's the problem... reliable you say, not a silly price... and with good service... Good Luck! The likes of Sky, Plusnet, TalkTalk, EE/BT, Zen - all rely on OpenReach to install and resolve customer issues. Virginmedia use their own fibre and cable.

  • black5corpion black 5scorpion (@black5corpion) reported

    @plusnet @bt wifi down keeps cutting out and no responce from the bt ownd #plusnet whats wrong with the internnet we pay a fortune for

  • Quinny1808 Ken Quinn (@Quinny1808) reported

    @Plusnet Joined you because your advertise heavily. Left Virgin because of price but had no issues in 3 years. Rung your helpline and gave up waiting after 30 minutes. Can you at least have the decency to acknowledge this? Issue is in WF5 area. (2)