Plusnet Outage Report in Rhosllanerchrugog, Wrexham, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rhosllanerchrugog, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (13%)
-
Total Blackout (11%)
-
E-mail (7%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Chester and Oswestry.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Chester |
Internet | |
| Oswestry |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rhosllanerchrugog, Wales
Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:
-
Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Bradbury
(@_mikebradbury_) reported
Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.
-
Dr Deborah Pearson
(@shysecretagent) reported
@Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.
-
Tiggy Farthing
(@TiggyFarthing) reported
Please help my @Plusnet broadband stopped working around 10pm on Thursday. Was hoping it was a local problem and would have turned back on by now
-
McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@joe__ratcliffe @Plusnet Have you checked your router logs? You can log into the router via the IP address 192.168.1.254 the login details is on your hub. When you log in go to the last tab, troubleshooting and then event log. I have a feeling it is nothing to do with your wifi. Check for problems. 1/2
-
NYK_MCBigPapiXD
(@MCBigPapiXD) reported
@Plusnet my internet is down is there anywide spread outages in the valleys area
-
Mercury Herself
(@MercuryHerself) reported
@Plusnet Already run basic tests thanks. Managed to talk to neighbours and there seems to be a general issue in the area with the infrastructure 😞
-
Harry
(@hazz__117) reported
@Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.
-
Thomas Jerome Newton
(@T_J_Newt) reported
@Plusnet Tried this it didn’t help at all
-
Liam Johnson
(@LCJohnson79) reported
@Plusnet My phone line went dead again last night and it’s the same this morning so obviously still no broadband. Any update on what’s happened please and when the problem is likely to be resolved?
-
#SE5
(@D_Diggers06) reported
So my WiFi been down for 24 hours now PLUSNET 🤨😡