Plusnet Outage Report in Rhosllanerchrugog, Wrexham, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Rhosllanerchrugog, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- 
            Internet (67%) 
- 
            Wi-fi (15%) 
- 
            Total Blackout (12%) 
- 
            E-mail (5%) 
- 
            Phone (2%) 
- 
            TV (1%) 
Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Chester.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rhosllanerchrugog, Wales
Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:
- 
                
 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse. 
- 
                
 Mark Robinson 
    (@MarkRob23807011) reported 
    
        from
            Rhosllanerchrugog, Wales Mark Robinson 
    (@MarkRob23807011) reported 
    
        from
            Rhosllanerchrugog, Wales@Plusnet My broadband speed is very slow !!!! 
- 
                
 Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales Aled Roberts 
    (@aledrob) reported 
    
        from
            Saltney, Wales@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds 
- 
                
 Aroundtheworldandback 
    (@weloveourboat) reported 
    
        from
            Chester, England Aroundtheworldandback 
    (@weloveourboat) reported 
    
        from
            Chester, England@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer! 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Pippa 
    (@piptastic86) reported Pippa 
    (@piptastic86) reported@plusnet beyond frustrated now! When you decide to respond please let me know how to make a formal complaint 
- 
            
 MEG20050112 
    (@MEG20050112) reported MEG20050112 
    (@MEG20050112) reported@Plusnet No internet Fri. Experienced your customer service.Your bot saidwill get back in 20 minutes-was 6 hours. Called-impossible. Asked for advisor-3 hours later get call-hangup in 1 ring. The only thing you advertise is cust. service-very exp. Why should I stay? 
- 
            
 robbie5minute 
    (@robbie5minute) reported robbie5minute 
    (@robbie5minute) reported@Plusnet no signal or data since last Sunday. No reply in Twitter DMs, no reply to my previous tweets, no reply in the community forum. Switching to Vodafone. The fact that Plusnet use Twitter to report problems is ridiculous. 
- 
            
 Cassandra 
    (@cassans) reported Cassandra 
    (@cassans) reported@plusnet now in day two of no internet since it went down on Friday morning. Seems to be a national issue but only messages I'm seeing are claiming it is resolved. #plusnet 
- 
            
 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@Parag3791 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -James Sheffield 
- 
            
 Roxzan 
    (@PUNC18_Roxzan) reported Roxzan 
    (@PUNC18_Roxzan) reported@Plusnet Hello, I am still having trouble with my internet connection after 36 hours. I’m unable to complete any tasks I need to and it’s getting frustrating. Any update? 
- 
            
 C M 
    (@mortz_c) reported C M 
    (@mortz_c) reported@Plusnet how do I report a problem? The website link just sends me in circles. There is no service information anywhere. This is such bad service. 
- 
            
 Yet Another Canal Adventure 
    (@YACA_UK) reported Yet Another Canal Adventure 
    (@YACA_UK) reported@CruisingTheCut Ah, well you see there's the problem... reliable you say, not a silly price... and with good service... Good Luck! The likes of Sky, Plusnet, TalkTalk, EE/BT, Zen - all rely on OpenReach to install and resolve customer issues. Virginmedia use their own fibre and cable. 
- 
            
 black 5scorpion 
    (@black5corpion) reported black 5scorpion 
    (@black5corpion) reported@plusnet @bt wifi down keeps cutting out and no responce from the bt ownd #plusnet whats wrong with the internnet we pay a fortune for 
- 
            
 Ken Quinn 
    (@Quinny1808) reported Ken Quinn 
    (@Quinny1808) reported@Plusnet Joined you because your advertise heavily. Left Virgin because of price but had no issues in 3 years. Rung your helpline and gave up waiting after 30 minutes. Can you at least have the decency to acknowledge this? Issue is in WF5 area. (2)