Plusnet Outage Report in Rhosllanerchrugog, Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rhosllanerchrugog, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rhosllanerchrugog, Wales
Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette Palmer
(@Jeanett44444745) reported
Hi....my broadband was down yesterday, up and running now, but...I cant login to my plusnet account. all i am getting is a flicker of my account details and it closes. Any ideas anyone ?
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Rich
(@Rich_rich90) reported
@Plusnet Please could you give some more help? Broadband went off about 14:45. On the phone for 45mins trying to figure it out. Then diagnosed as local MSO however NONE of the line checkers report a fault. Imperative this is fixed as I work from home!
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Chris Sim
(@ChrisSi21819282) reported
@Plusnet 30 minutes waiting on call to speak with customer services about my broadband upgrade. Hung up as felt like nobody was ever going to answer. 😞
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Pete MM
(@mckmid) reported
@Plusnet broadband down again for the 5th time in two months. Consumers need to know exactly what the problem is to inform change of ISP provider
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Fussymamma
(@fussymamma) reported
@Plusnet @Plusnet so I tell you my mother had died, I continued to honour your contract and agreed an end date. You over charged me, I called, you now send threatening letters!!when I cancel the direct debit??? Errr NO!
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Rui Pei
(@RuiPei3) reported
@Plusnet your customer line is shocking,every time she’s on the phone for about 40 minutes plus and get her to nowhere,she wants to change hersupplier but been told that she has to pay 130 pounds as she’s is still on contract with you.
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Ian Letter 🌳
(@NaixL) reported
Also, PlusNet will indeed refund us and compensate us for the issue. Even though the situation was chaotic they have done well after that :).
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Jason
(@btc8500) reported
@mercede72928186 Plusnet offer a better service generally. My nowtv sky broadband kept going down, all depends on your area
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Kevin Vedmore
(@spacepods) reported
from
Newtown and Llanllwchaiarn, Wales
@btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?
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ElaineKMurray
(@emdg13) reported
@Plusnet I've even waiting 3 weeks for openreach to clear their pole so I can receive fibre from you. Can you help? Elainekmurray54