Plusnet Outage Report in Rhosllanerchrugog, Wrexham, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rhosllanerchrugog, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Wrexham and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
||
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rhosllanerchrugog, Wales
Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Freeman
(@Wendyfreeman83) reported
@Plusnet I was talking to your customer service department regarding a complaint. I was put on hold and then the call disconnected. I called back but as this was 20:01 your phone lines were closed. Terrible customer service
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Suzana Gashi
(@SuzanaGashi2) reported
@Plusnet @plusnethelp Stay away from them worst company.
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kaitlin
(@ffskaitlin) reported
my favourite thing about plusnet being my internet provider is having to use my mobile data when I’m at home because the wifi never works 🥰
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GB
(@gbull91) reported
@WeAreOpenreach we haven’t had WiFi in westcliff for the past 10 days now, are you able to advise when this will be resolved as plusnet informed me it’s an issue your side? It’s really not ideal considering most of the population are working from home!!
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Sam campbell
(@scam516) reported
@Plusnet Yer the reward is they cut you off because they ****** up in the first place and leave you waiting for over 2 weeks and they dont give a ****!!
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Sam campbell
(@scam516) reported
@plusnethelp What a suprise... still no internet and still plusnet couldnt give a ****...
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Griff Griffith 💙
(@GriffAurora) reported
@SamanthaMalin My Plusnet broadband here in E11 seems to be OK. Haven’t had any problems today.
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Martin Budd 💙
(@m_8udd) reported
@Plusnet My mobile is on your network, is there a reason why I cannot forward spam messages to the national 7726 number from my number? Advice please.
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Martin Budd 💙
(@m_8udd) reported
@plusnethelp Oh. Disappointing. Any suggestions for Plusnet users to help eliminate spam messages?
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Karin Humphreys
(@xkarinx) reported
@plusnethelp @plusnet new customer now without internet for over a week. No idea what is going on!! Engineer visit hasn’t happened, no update...losing money as I can’t work. Beyond a joke 😡