Plusnet Outage Report in Rhosllanerchrugog, Wrexham, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rhosllanerchrugog, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Oswestry, Chester, Wrexham and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Oswestry |
Internet | |
| Chester |
Internet | |
| Wrexham |
||
| Chester |
||
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rhosllanerchrugog, Wales
Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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Robin Parker
(@robin_parker) reported
from
Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mimbo
(@lXlKenzolXl) reported
@Plusnet What is wrong with your **** company, paid for 75-80 mbs but instead I get 6 mbs at best. POOR COMPANY
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Jmesrr
(@Jmesrr) reported
Virgin media is so bad like go to 400 ping for no reason ******* @Plusnet is better
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Edgar Chekera
(@psych_chek) reported
Trying to decide who to have as my next internet provider. BT or plusnet? Pls send help
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Aaron ✊ ACAB ✊
(@Aaron_gover_) reported
@reynlord @Plusnet I recently made the switch to plusnet from BT and sure, im saving like £15 a month but ******* the service is a pile of ****
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Miravzal Kosimov
(@MiravzalKosimov) reported
@Plusnet Crap
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Ian Holgate
(@KevinsFrontDoor) reported
@teresa1974 @Plusnet Im in CT11 and having the same issue
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Stefan Dzisiewski-Smith 💙
(@stefandz) reported
@LucyGoesDating @virginmedia If it’s just internet you’re after, I’ve been with Plusnet for years. They are great, reasonable people, never had a fault with their service.
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David Pearce
(@dgpearce1000) reported
@bt_uk I’m a potential new customer and currently with Plusnet FTTC. What’s the current waiting time to have FTTP installed?
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Chris Allen
(@ChrisAl43337617) reported
@Plusnet can you please contact me re One hub issues I’m consistently having. My previous router was fantastic but this is the 2nd one I’ve had since last summer and is constantly going down and I’m forever resetting it. Thanks.
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Simon Templar the 55th Parallel
(@Simon_Templar0) reported
@Plusnet don’t ever use Plusnet, their WiFi signal is non existent, they don’t fix fault, they don’t return calls and when you do leave early because they won’t fix the fault, or return calls, they threaten debt collection for early cancellation fees. Avoid at all cost.